Ibibo Group / Goibibo Complaints & Reviews

Hi,

My money was deducted while booking bus ticket odbus but the amount was not refunded though the transaction was failed. It was booked on 8th june 2016.

Please help in this context.

Details are of the transaction includes:

Transaction date: 08 jun 2016
Description: [protected]-payuibibowebpvtltd
Cheque number:[protected]
Amount deducted: 2, 367.00br...

I Booked a FLIGHT Today from SRINAGAR TO CHANDIGARH while booking fare without checkin baggage was different and with baggage was different and i chose fare with baggage by paying full amount but i received email from airline stating it is without check in baggage and i reconfirmed it from goibibo they said it is with baggage but they confirmed from airline and later they said it is without baggage...Now it is complete harassment for me and...

I booked a ticket from goibibo on 1june2015 for my travel scheduled on 14nov2015 from delhi to bangalore.

Money was deducted from my account. But ticket was aborted on its own without any information to traveler. A day before date of travel, when i talked to customer_care_team and raised the concern, they tried to sell same flight ticket at more than double price to me (4148 to 9000 rs.).

I had to book instant...

On 16th may booked for two nights at silver oaks coorg through goibibo recived a confirmation also on booking, 4 hours before journey i called the hotel only to be told that there no rooms available, the call centre gave me sub standard options and want be to pay then only which was not possible as i was travelling by train by then

Had to spend more money and time looking for accommodation in coorg...

I had booked flight from Jaipur to bangalore. The flight was cancelled by the airlines air costa and I was told I will get a full refund.
I have called the call centre 4 times regarding this. They give me different answers every time. Sometimes it's 24-48hrs, 5-7 days and now 44-90 days. Then they say airline has refunded the money but our backend team is working on it.
They won't even give me in written the amount to be refunded...

I booked two tickets through goibibo for flight from bangalore to delhi on 7th june 2016 vide pnr ylgvrx. I had to cancel the ticket on[protected] due to dimes of my mother in law.
I used my indian overseas bank debit card. Goibibo charged rs900/ for cancellation in addition to rs3840/ charged by air asia.
The cancellation amount has not yet been credited even after 20 days....

Dear Sir,
Sub: BOOKING REF. NO JY4S1 travel Date 22nd April 2016 Mumbai -Rajkot & 2nd May 2016 Rajkot - Mumbai family of 4

I had book my ticketsfor my family through Goibibo on line paying money through ICICI Credit Card for Travel Date from Mumbai to Rajkot on 24th April, 2016 and Return on 2nd May 2016, then I prepone my travel to April 22, 2016 keeping Return date the same, by paying extra RS 12, 000/- through ICICI...

Hi Team.

I have tried to book flight tickets from my goibibo mobile app on 13th may
2016 and the transaction was done through kotak mahindra net banking.

The transaction failed and i have raised a case to the kotak support team
as 12780/- was debited from my account but the tickets were not booked.

Today Their manager called me and said that goibibo was received money on
16th...

I have booked a bus from lucknow to delhi and bus no. Was up-75-m-3997 and my pickup point was shaheed path lucknow at 9:15 pm but at the last moment concerned person has told me that the booked bus is not travelling from lucknow to delhi so due to this i have suffered very much because on the next day i have a meeting with my clients for the business purpose but due to this incident i have missed my meeting and i have lost my business opportunity...

Hi,

Few things I need to make it very clear here.
1. Cancellation was not done by me, it has been processed by GoIbibo executive at the back end.
2. Cancellation policy on the website states "100% refund guaranteed".
3. GoIbibo site showed different amenities at the time of booking and after the confirmation of booking. Like free wifi, complimentary breakfast, and 100% refund on cancellation had been displayed...

Dear sir,

I booked fight ticket from goibibo timing issue i want to reschedule that ticket call goibibo number they initiate a link for payment 3115 rs extra for that and we pay that much amount is deducted my card and some error shown on goibibo site. Then we cancel that ticket and got cancellation refund but till now we did not got rescheduling refund. We all at list 30-40 times for that all time they said its in process...

I booked a ticket from Lagos, Nigeria to Hyderabad, India thru this website. The flight from Lagos to Nairobi and Nairobi to Mumbai was Kenya airways and Mumbai to Hyderabad was Indigo.

My flight from Lagos to Nairobi was delayed and I missed the connecting flight. They put me in the next available flight and then I again missed the connecting flight in Mumbai as I got delayed in Nairobi.

The entire ticket is...

The worst portal i had ever been to which provides a fake confirm voucher.
I booked a hotel at coorg on goibibo for[protected] and goibibo provided me a confirmed voucher but after reaching the hotel, i came to know that the booking is not done.
On informing about the same to the goibibo, the goibibo executive mr. Manish asked to wait till 10:00 am as they will come with some better options.
At 11:30 am we were provided...

I have booked the hotel on goibibo and they sent me the booking confirmation mail but at the time of check in the hotel staff told me that they have rejected the booking and then I called the customer care of the goibibo then the promised me that the check in will be done in half an hour then again I called them after half an hour then they said that they need some more time and then again half an hour I called and again the said they need...

The hotel apparently is a 3 star property, my parents had checked in yesterday in the afternoon, and they have been facing a number of inconveniences from the hotel staff.
1) they were provided a dirty room earlier, it wasnt clean, the bed sheets and the floor was very dirty, when asked the staff to clean the room the staff rudely replied saying they dont have phenol and all.
2) the tv hasnt been working since the time they...

Booked ticket on 25 sep 15, 01:58 pm for mumbai to ahmedabad (Pnr - eejzgr) on tue dec 22 2015. I cancelled the ticket on dec 20 2015. As of today i have not received any refund for my cancellation which was promised to me.
I have contacted goibibo customer care many times but no progress.
I complaint to goibibo customer care and they generated a token number saying that the amount will be refunded soon.
Goibibo complaint...

Hi

I am using goibibo application since very long. I always facing some kind of issues eith in hotel booking or in flight booking.
But i always ignored that. This time on 16th may i booked a hotel from goibibo with named hotel mount palazzo in bangalore.
I was trevelled from mohali to bangalore that night. Since that was my first time in banaglore, i used goibibo app and booked a hotel aroung 11.30pm. After payments...

I booked two tickets for one male and one female passenger with seats side by side on gobigo from aligarh to noida upsrtc bus on today, 21 may for monday 23 may 8 am.
Ticket did not got reserved and a mail came saying "in progress"
After 4-5 hours i mailed regarding status but no reply till 2-3 hours.
Then i called customer care, customer care didn't responded in first call.
When got connected he gave me a totally...

Sir,
We booked a hotel in goa for 2 nights 21 & 22 may, 2016 on booking id: htlakhnf76. Due to some unavoidable reason we needed to cancel our booking on 22 may. So, on 19 may, we requested goibibo for partial cancellation of our booking of 22 may. They said that they will reply as soon as possible but they didn't replied me till 4:32 pm on 20 may. So, i called their customer care office & they replied that they are still working...

I hv booked hotel saikamal at shirdi w. E. F 19.05.2016 to 21.05.2016 through goibibo but there was no electricity and basic facilities i left room no 303 on 20.05.2016 at 11.00 am.
Hotel manager denied to refund one day fare. I have also spoken to your executive shobha she said she will talk to the hotel owner and will call me but i did not got any call.
Look into the matter and do needful...