Ibibo Group / Goibibo Complaints & Reviews

I booked hotel hari international through goibibo for two days. very first day i found the hotel is unsafe and i checked out of that hotel. i asked goibibo to pay my money back for the second day. first they agreed but later they told they wont repay.i am submitting all proofs...

Sent from my HTC ----- Forwarded message ----- From: "agronomist.[protected]@gmail.com" To: "PrakashJIGTDOM" Subject: [#549122] Dom Flights - Ticket related issues - Wrong ticket received Date: Thu, Aug 20, 2015 1:47 PM Dear sir, There are no response from your side, now it's more than20 days has passed. It's means you are not delivering good services. Still I hope will get positive response from you very soon, other wise I have...

I booked tickets from to delhi to SriNagar and Srinagar to Delhi on 2nd and 4th October. I cancelled the booking on 20th Aug, 2015 with PNR- PTHVOY. I made all payment through citi bank credit card 13545. I was supposed to get a refund of 6299 after all deductions but i received only 3809 in Credit Card and rest 2490 in Go Cash. I followed up several times and send all the scresnhots of the amounts to GoIbibo as requested by Shalini. After...

Dear Sir, I booked the ticket on 30/07/2015 booking ID BOOKING ID: JQXKZ at around 1Pm but due to some reason ticket was not booked after discussion with goibibo executive and got a reply that refund will be credited in my account within 5-7 days. After 7 days have been completed refund amount not credited then we contact the ibibo team they replied will contact within 24 hours after discussion with concerned team, but still no reply...

I have made a booking of 2 rooms in shree paadise hotel for 8th aug and 9th aug. The payment has been deducted from my account. I booked using goibibo s app. Also the transaction failed and payment was deducted. Please find below details of the transaction Email id : mansi.[protected]@gmail.com...

FROM: S.SUBRAMINAIM (M)[protected]. ADDRESS: RZ-55, STREET NUMBER 1, VAISHALI, PALAM ROAD, DABRI, NEW DELHI-110045. Sir, Today 24th august 2015, I booked the ticket through hhttp://www.goibibo.com/. From New Delhi to Bangalore around 3:00pm, I booked the ticket at that time and they responded me with the message that the tickets will be confirmed after 30 minutes, and after 30 minutes we received a call from www.goibibo.com/that...

I booked ticket on 24th August 15 from CCU to DIB from GOibibo.com, after make payment my booking went to under processing.. So I called their customer support to check the reason, what they said is really shock me according to executive I booked a ticket with cost 4, 229 but till the time ticket get confirm it may rise to 5000 or may be more than that according to the fare fluctuation. So now I want refund but again as per them refund oly...

I had booked return Air tickets from Mumbai to Delhi on July 08th 2015. After completion of booking on the website, I was shocked to see the timings of flights booked were different from what I had selected. I immediately called up customer care to explain the issue. I was asked a funny question - "Do you have a screenshot of the options you selected". Who the hell takes a screenshot before clicking on BOOK ticket!!! Finally, I was...

I had booked the tickets on name of for route mumbai to chennai dated 6th december.when i had called goibibo for asking why it is pending at that time he said me that booking will be done within half an hour. i had told the executive that tickets are available so should i book the tickets again he said no. and last from your side mail comes saying that tickets are not booked. now the fares have gone double. i just want my tickets at the same...

Dear sir, My flight booking id: N6EMYJBKD I cancelled this ticket. As per calculation, I should get 1557 rupees cash to be refunded to my account. But You have refunded 557 rupees only. So i request you to refund me my remaining 1000 rupees as soon as possible. I have attached the screenshot too, which was taken from your website only. In this it is clearly mentioned that 1557 should be refunded in cash. It is very unacceptable...

I had booked two PNRs for Indigo flight on Oct 2nd and return on Oct 10th 2015 through goibibo website. Later I cancelled 1 person in each PNR. I have received amount for only one but not for other one. It is almost 20 days now after cancellation....

Hi, I tried booking an air ticket from your GOIBIBO site. But it failed, stating “booking aborted”. Booking Amount has already been deducted from my bank account. In my back account statement, it is showing as successful payment. I’ve not received any gocash or refund. On the goibibo account, it's showing as ticket aborted. I tried your customer care number like 10-12 times. There is no option to reach out for this issue. I've already...

Goibibo has overcharged me for two bookings Their app had a bug in their system due to which a discount listed in the first hotel listings page was not accounted for when you go to book a hotel. Eg. When I booked the Corporate at Kolkata the price on the listings page was shown as 4000 minus 160 = 3840. However when I booked the price was 4000. Their representative alerted the tech team to this mistake, rectified it on the app since...

On the Goibobo app the hotels are listed with cetrain discounts eg The Corporate, Kolkata was 4000 minus 160 which was 3840. However due to a bug in their system the next page lists the price as 4000 without the discount. I alerted them to this bug and they fixed it there after, BUT I already had made two bookings with the app so I had lost an amount of INR 500. They admitted to being at fault and that I had been overcharged. They...

Fraud goibibo, denied their own cancellation policies . On hotel booking confirmation mail its written no show, cancellation charges will be 1 night charges . When i asked for the refund after cancellation, they replied you are not eligible for any refund because it was no show, #goibibo Booking Id: HTLPF7F9ZV...

Hi, Payment debit of 244.00 on 24/07/2015 from my sbi saving bank account. I am not do any translation with company or website of last six month. I m attach a my bank statement image file. look it. I query on company's customer care about this but nothing any reply form their. First, I not found of that company website account department contact information. but when I call on that customer care than it related only for their...

Booked a bus ticket from pune to indore on 5 august, 2015. Date of journey- 21 august, 2015, Pnr- T9NU53D. But later got the message that ticket is cancelled. When I called customer care they said bus is cancelled. But bus is still there in the schedule....

GOBUSANDd[protected] With reference to the above booking ID I had booked a bus ticket from tirunelveli to chennai on 7th of aug thru Goibibo and got received a confirm ticket KPN travels with amount 650 INR paid. I had come to know at last minute 0630pm at bus stand travels KPN staff told me that the bus which I had booked was cancelled due to bus seats have not filled so I should go by other bus so that I had booked other bus & come...

Deduction of balance from my Account

Dear Sir,

For your information, on 07-aug-2015, a balance of Rs. 1153.19 has been deducted from my Federal Bank account, towards the bill payment of www.jabong.com

The amount has been debited to my account with transaction details below:

Transaction Type:Shopping Mall Payment
Initiator Account: AMAL SABU
Transaction Date(dd-MM-yyyy):[protected]br...

I had booked hotel Suoubhagya Inn at silvassa and paid Rs.2296 for 2 rooms, but when i went there hotel person told me that you will get in only 499 Rs. Also that hotel was lodge. i had checked out from hotel in evening and stayed in another hotel in silvasaa. due to incorrect information on your site my Rs.2296 got wasted. Also i took 4 tea from that lodge then that front desk executive ask me for 4 tea cost though i check out from hotel...