Ibibo Group / Goibibo Complaints & Reviews

On 21st march 2015 i was booking a flight from mumbai to bhubaneswar on the flight goair (G8-244) on the date of 23/04.2015 . I was booking with it my mobile application, i have cleared all the formalities before booking and via my credit card i have also paid the amount of Rs 4250 for my ticket booking . But money is deducted from account but ticket is not booked, then i booked another ticket on the same flight on the same day after 15-20...

i have booked 2 tickets for "fast and furious 7" at FUN cinemas chandigarh on 4-4-15 at 2:04PM through net banking sbi online with transaction id ref no. IG00VEZCY1 for Rs.456.18. but the confirmation msg or email was not received on my mobile [protected] and id drhari.[protected]@gmail.com although money has been deducted from my account. please refund the money to my account...

On 3rd April I have booked 2 double deluxe room in hotel Kasturi, Gangtok by net banking throuhj your site but after completion of booking I didn't received any confirmation voucher from your end but money has deducted from my account..Rs 14350...please assist...

First they offer attractive schemes such as 100% refund and 10000 cash back and stuff so that more and more people can book through their website and then change their gocash usage conditions. Now you cant even redeem more that thousand while booking hotels. Haha, whats the point offering so much cash back when a person just cant utilise it. The company is trying the make a fool out of people. Now i have more than 10000 as go cash in my acoount...

Hi Mdsirajoddin, Greetings from goibibo.com!!! Apologies for the inconvenience caused and we appreciate your understanding and patience in the matter.refund of rs 200 has been initiated from our end request you to Waite for 5-7 working days to reflect in your account . Kind regards, Goibibo Team [protected] /[protected]Available 24X7) Now download the goibibo app on the go www.goibibo.com/mobile On Wed, 4 Feb at...

Hi I have booked to travel from Chennai - Madurai by Jet airways on 28-June-2015. Amount is debited but the ticket is not yet issued. I have sent 2-3 mails to the customer service and still there is no response from the 24*7 customer care service. Please check and response at the earliest. ABDUL HAZEEB AKBAR ALI +91 [protected] hazeeb.[protected]@gmail.com CHENNAI - MADURAI JET AIRWAYS 4:45 PM Thanks Abdul...

Mail Received from GOIBIBO:ON Feb 16, 2015, , BUT TILL NOW NO REFUND .< Dear Customer, Greetings from goibibo.com!!! This is in reference to your booking from PNQ to BLR for travel date[protected] We regret to inform you that your booking was not confirmed due to a technical error that occurred while you were trying to complete your booking. And as per you discussion regarding booking you wanted refund so its processed. We...

I have booked hotel on goibibo and as promotional cash back they credited Gocash to my account. Now when i go for booking, it does not allow me to spend more than just 10% of the booking amount. I have more than 6000 GoCash. Please refund my money or allow me to book with full Gocash amount. This is such a fraud from a good company. I will never book the tickets on Goibibo again and will stop others also from booking on Goibibo....

I had booked hotel -the The booking id is HTLUHFL99J There was no buffet breakfast and no water in the morning for two consecutive days. I was told by goibibo that its not possible to cancel the booking and no refund is possible. I just want to know who is responsible if they hotelier does nor provide the promised amenities and even basic things like clean linen( there were blood spots on the linen and even the replacements provided...

i taken ticket for hyderabad to hospet on[protected] for meenakshi travels through your goibibo website. the booking id wasGOBUS5d[protected]. due to breakdown they cancelled the service. i given mail to them so many times. there is no reply from goibibo...iam completely dissatisfied with their service..really waste service. could you please help me....

I booked the ticket n I received the message with wrong dates. I booked it from 18-Aug-2015 to 28-Aug-2015 . But I received message for 08-Aug-2015 to 18-Aug-2015 Just wanted to make clear, there was no error from my side since I checked it twice while booking, though I did searched for the flight for above dates(08-18 Aug 2015) but never selected and booked. Goibibo has just provided me with technical logs which would obviously...

Booking ID: GOBUSANDf[protected] I had booked a bus ticket for Ahmedabad to Indore for 20th March 2015 from Goibibo mobile application.When I reached to catch my bus on the address given by you, i came to know that your traveler had cancelled the bus. I was shocked, I want to called you for help but another shocking thing I came to know that you don't have any helpline number for bus traveler like me. Then finally I called to bus owner...

I called customer care many time and sent email many time but still not received refund. While on other hand I was booked same flight tickets with makemytrip, they refunded whole amount in just email. This is goibibo customer care. tracking ID [ Goibibo - 265001 tracking ID [ Goibibo - 240596 tracking ID [ Goibibo - 228026 tracking ID [ Goibibo - 215285 The flight was cancelled by spicejet and I want refund. Booking ID: NSGU6D1YC Booking...

Sir, I wish to inform you that I booked a Ticket Vide PNR Number B79LSZ and subsequently I have cancelled the ticket of one person and all other traveled as usual. Now the problem is the amount for the cancellation has not been credited to the account even though the Indigo people has given. It should be done automatically but we are going on reminding on this issue.Please look into the matter and do the needful immediately. Prasad S L [protected]...

Hi Team, I compliant Reschedule my traval plan still no update but no update i don't why what is the reson take long time Booking ID: TUAVT16MY Booking ID: TUAVTGDSI This Compliant No:265166;261418 Thanks & Regards, Prakasam P...

I am waiting for a Two refunds from Goibibo after auto-cancellation of my tickets by their operator. It has been more than 25 days of one cancellation and yesterday as well, When i booked my airtickets from delhi to mumbai, My amount is debited but my tickets has aborted and i get a msg, "your refund will be process in 4 hrs"...but still i didnt get the refund money credited in my account. There is no customer care service to speak about...

Hi Goibibo, I did a booking on 22nd mar 2015 from Hyderabad to Pune in orange travels multi axel bus using goibibo app. Money was deducted from my account but I didn't receive any ticket confirmation. Name: Kalyan Krishna Age: 24 Bus: Orange travels Date of journey: 23rd Mar 2015 Time: 10:30 pm. Selected Seat: J3 Contact: [protected] Email: kalyankrishna.[protected]@gmail.com Could you please confirm if my booking was successfully. Thank...

Do not fall prey to this offer.. 100% cashback GOCASH on hotels.. "Beware o[censored]sing this offer bcoz even if you cancel your hotel booking, you will get zero refund" They will give 100% Gocash amount equivalent to you hotel booking amount as promotional Gocash which is almost useless.....

I have booked one flight from kochi to new delhi(PNR no.- YV10F) and the ticket has been confirmed also the money has been deducted from account, still this site is continuously sending messages of payment failure. Please check the system for errors....

my flight ticket was cancelled by goair...due to bad weather condition. It has been more than 17 days after cancellation of my flight ticket.My flight booking id is TG88H6FEH. I have send mail to goibibo 3 times, but till now there has been no response from them....