IBM India — 93 rupees amount deducted from my account | |||||
Hi - My name is balachandra.My nubmer [protected] i have dialed *800# service from my mobile number. it is giving 4 options to select. i have selected first option 1GB 4G/3G Bullet Rech. After selecting that option it is not giving any confirmation about how many days this recharge will cover and how much money will be deducted from my account. with out giving any confirmation details 93 rupees deducted from my account. i am very frustrated about your service. This is how you people take care of your customers. I spoke to customer care regarding this they giving some false reasons. i want my money to refunded to my account. I can say this is one of the worst service i have ever seen in my life. Even other networks to give some confirmation to activate any service. Bus his IDEA is worst services they are providing. I am ready to take portability option to move to another network. Guys be care full with this IDEA network, May be in future you may face the same issues. If IDEA people are responded to this complaint i am appreciated. Was this information helpful? | |||||
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IBM India customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
Dear Idea CustomerCare,
I spoke with one of the customer care executive today, i am very unhappy with the conversation that we had. She is always telling the same point again and again with out giving any solution which i have made complaint.if you people are ready to resolve my request then call me other wise please don't call me.
I spoke with one of the customer care executive today, i am very unhappy with the conversation that we had. She is always telling the same point again and again with out giving any solution which i have made complaint.if you people are ready to resolve my request then call me other wise please don't call me.
Dear Customer,
As per your telecon with our customer service associate on 25th April 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 25th April 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular