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Updated: Jan 2, 2026
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gem_sachin
from Jamshedpur, Jharkhand
Oct 14, 2020
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Address: FLAT NO.-1004, TOWER -T1, GULMOHAR GARDEN, RAJ NAGAR EXTENSION, GHAZIABAD

Dear Ma'am /Sir,
This is to inform you that I am a savings bank account holder in ICICI bank since 2005. But due to COVID-19 crisis, I am anyhow trying to sustain my life. But the ICICI bank deducted all my balance from my bank account against ECS return charges. It was the fault of Axis Bank and others that they presented the ECS four or five times in an EMI cycle and ICICI debited all my bank account balance and made it to zero, even made it negative. Request you to pls intervene and suggest ICICI to reverse the charges deducted for ECS return charges as I had arranged that fund for the medical expenses of my wife.
I had never asked to return/ reverse ICICI bank for any type of charges since 2005. Also, my ECS never returned due to insufficient fund. Its just a humble request to you & ICICI bank for this unexpected situation in this COVID crisis.

Thanks & regards,
Sachin Kumar
Mob: [protected]
Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Hi, please share your registered contact number and we will get back at the earliest. Regards, Team Axis Bank.
Reply
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1544o) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Reply
Hi, we wish to inform you that we have escalated your concern and you shall be responded shortly. Regards Team Axis Bank
Reply
gem_sachin's [Complaint's author] reply, Apr 7, 2021
Thanks a ton for your support
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    M
    Mukeshjanuary
    Oct 14, 2020
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    Address: D 79 Lajpat Nagar, Part One, Near Railway Crossing, New Delhi 110 024

    I had purchased ICIC Tax Saving Bonds 0222005-TSB but till date waiting for refund / reimbursement.

    Bond Holder No.[protected]
    Certificate No. 79297
    Distinctive NO.[protected]
    Aug 8, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1544t) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      R
      Rahul rider
      Oct 14, 2020
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      Address: Kandivali Lokhandwala mumbai

      From fews day my account is been charged as posdec charge
      Daily 6-7 time money is been deducted as I am not doing any debited card transaction
      Because the money I keep in my account .it is been deducting as posdec charge .so why this deduction is been cause daily as am not using my debit card as well account also am not using because of posdec charges .
      Please resolve this and stop deduction and reverse the amount.
      Aug 8, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      View replies
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1544x) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        U
        utteli
        Oct 14, 2020
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        Resolved

        Icici tax saving bond 022002-TSB-one

        I want to know i have redeemed these bond
        N.subramanian
        bond holder no[protected]
        cert no 403977

        nos[protected]

        no of bonds six

        pl let me know,...
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        C
        Charan Narasimha
        Oct 14, 2020
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        Had made a transaction on Oct 8, 2020. I immediately made a void sale transaction but the refund has not been credited back to my account.
        Please find attached the receipts for this. The Hospital at which I made the transaction also provided a settlement confirmation screen shot. Therefore ICICI BANK needs to credit this back to my account. Why do you have a Void Sale feature if it doesn't work? To cheat the customers?
        +2 photos
        Aug 6, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 14, 2020
        ICICI Bank Customer Care's response         Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15458) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          J
          Jayapal123
          Oct 13, 2020
          Resolved
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          Address: ICICI Bank Sohna

          I have transferred an amount of 25000/- but it is not transferred to the beneficiary account and error observed "Timed out at Beneficiary Bank".
          Please look into this issue so that we can get the amount asap.

          Date : 13-oct-2020
          Trn ID[protected]
          Time: 16:10:24

          Name-Jayapal Singh
          Aug 8, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a151he) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            V
            Vipinarya
            Oct 13, 2020
            Resolved
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            Resolved

            I opened an saving account through icici online website. However no communication and confirmation received to me with account number. When i cheeck status of my application it says “your account has been captured and bank will get back to you within 4 days. It has been more than a week and no calls have been received.

            Also i cannot reach any customer care executive anyhow.
            +1 photos
            Aug 6, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 14, 2020
            ICICI Bank Customer Care's response             Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1545a) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              subramani saravanakumar
              Oct 13, 2020
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              Address: Chennai

              I am using my icici credit card for 4years and i have paid my credit card emi on time every month. But I couldn't make the payment for the pending 2 emi in the month of June and July 2020 since the card details have been removed automatically from my imobile app and also I didn't have the physical card with me. But the icici bank added the charges continuously and now the due is equal to 4 months EMI. I have called he customer care continously for getting waiver and they are not providing the same.
              Aug 14, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 13, 2020
              ICICI Bank Customer Care's response               Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a151hg) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                G
                Girish Bhingarkar
                Oct 13, 2020
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                Resolved

                My brother, Late Wing Commander Anil Bhingarkar had purchased one bond dated 27/05/1997, of Rs. 10000.
                Bondholder no 2261-847.Certificate no 63334. Distinctive no 71270. Date of redemption 27/05/2002.
                Please confirm whether redemption has been effected. Girish Bhingarkar. Email id [protected]@gmail.com.
                Aug 6, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 13, 2020
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team  
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                  N
                  Nishikant Dange
                  Oct 13, 2020
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                  Address: S6Z UNIT 1 TECHNOPARK CAMPUS 2 KULATHOOR NEAR ATTITUDE VILLAGE KERALA, THIRUVANANTHAPURAM 69558

                  Invalid EMI is getting debited from my ICICI credit card
                  02/06/2020 1st EMI 2760
                  02/07/2020 2nd EMI 2760
                  02/08/2020 3rd EMI 2760
                  02/09/2020 4th EMI 2760
                  02/10/2020 5th EMI 2760
                  Also I received a 8000 cashback from Dell which is also not reflecting
                  Account Name Nishikant Dange
                  Account Number[protected]
                  raised a SR with SR[protected] but Customer Care is unresponsive
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 13, 2020
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team  
                  Oct 17, 2020
                  Updated by Nishikant Dange                   Still no call from ICICI.. instead they have debited more 10727₹ from my credit card which is again a illegitimate debit..pathetic service..
                  View replies
                  No call as of now...10727 have been more debited from my account..on 12th October instead of crediting the amount
                  Reply
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                    प
                    प्रशान्त वर्मा
                    Oct 13, 2020
                    Resolved
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                    Resolved

                    Address: Ashta

                    Complaint for mr harshit singh employee of icici bank branch ashta district sehore madhyapradesh for not having proper response on the issue raised as regarding on a Field work
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15121) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      D
                      Dr. Hemang
                      Oct 13, 2020
                      Resolved
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                      Resolved

                      Good morning Sir/Madam,

                      I've received an email on 12/10/2020, regarding 1899 inr deducted from my account using my debit card with remarks like " IIN/I-DEBIT/SI-ONEAST " on 12/10/2020. I've not made this transaction neither I've authorized this transaction not I am aware of this matter.

                      Good Sir/Madam, Please look into this matter asap, because this is very rude and unprofessional and unethical of ICICI Bank, Please look into the matter and get me my credit back in my card asap, along with the detailed report and statement regarding the matter. I will not tolerate such unethical and unprofessional manners.

                      Thank you.
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15125) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        Shreekant Zankar
                        Oct 12, 2020
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                        Resolved

                        Address: ICICI bank ltd,Ravet branch,Pune, Maharashtra,India

                        Hi Team,
                        My Demand Draft prepared on 4th March 2020 which is not deposited and its expired.
                        Now I dont have that DD/misplaced/lost DD.And I wants to cancel the DD and transfer the amount back to my saving account from where drawn the DD.
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1512m) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          R
                          rohietpatil3413
                          Oct 12, 2020
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                          Resolved

                          I've been charged Rs: 826/- stating DMC charges for the period of 01/08/2020 - 31/08/2020. I never used ICICI Demat Account. No notification or any SMS was sent to the registered mobile number. This is completely unacceptable
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1512p) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            J
                            Jatin_84
                            Oct 12, 2020
                            Resolved
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                            Resolved

                            I am repeatedly getting calls from ICICI bank credit card department, they are using profanity and abusive language on the calls even though with my wife as well, however i am already a existing user of ICICI and currently using debit and multiple credit cards from almost more than 10 years now, really shocking to get this call and reactions of that person, i need complete investigation on the same about that person else will file a case in police and consumer court, i do have call recording for the same for reference, however could attach due to restriction policy, need quick closure

                            Nane - Jatin Budhiraja
                            Contact no. [protected]
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14ze2) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Reply
                            Jatin_84's [Complaint's author] reply, Oct 13, 2020
                            UID no. Is 2730164
                            Jatin_84's [Complaint's author] reply, Oct 15, 2020
                            Can i get a reply and status of my complaint?
                            Jatin_84's [Complaint's author] reply, Oct 22, 2020
                            Did you guys even bothered to look into the complaint and can i get a status for the same?
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                              M
                              manik.mac
                              Oct 12, 2020
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                              Resolved

                              Address: Mumbai

                              Hello,

                              Few days back, I have received the cheque for the redemption bonds but the name on the cheque is incorrect. The Bond Holder No. is 2597619.

                              The name on the cheque is "Master Manik Batra" which is incorrect since I am not a minor.

                              Due to this reason, I am not able to deposit this cheque.

                              I have dropped an email to [protected]@icicibank.com several times but no one is responding. No one is picking the phone. Its been almost a month. Can you please help?

                              Thanks
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14zeg) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                K
                                Krishna Gopal Maheshwari
                                Oct 12, 2020
                                Resolved
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                                Resolved

                                Please update on redemption of the bonds THE MONEY MULTIPLIER BONDS-0898
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14zei) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  A
                                  annamalai prabu
                                  Oct 12, 2020
                                  Resolved
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                                  Resolved

                                  Hi,

                                  I am using IOB Debit card today morning (12/10/2020) I withdrawal 3000Rs from ICICI ATM Bank Bommanahalli branch, But I get only 1000Rs from that ATM machine.

                                  ATM Machine Number - S1CNP274
                                  Amount Received total - 1000Rs
                                  500Rs - 1
                                  100Rs - 5
                                  Try Reimburse the balance amount.

                                  Thanks,
                                  Annamalai Prabu
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  To Reach out me
                                  My Contact number - [protected]
                                  Email Id is - [protected]@gmail.com
                                  Reply
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Reply
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                                    S
                                    suchi routhu
                                    Oct 12, 2020
                                    Resolved
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                                    Resolved

                                    Address: Villa no: 53, Elite villas, Kollur, near by ORR exit no 2 , RC Puram Mandal Sangareddy district ,pin code:502300

                                    I am vinod kumar k, the fasttag issued for my vehicle bearing no: TS 15 EX 5542 is damaged and has to be replace as it is having balance it is showing blocklisted while paying at tolls iam facing problem. Please replace new one with old account to me.
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14ze8) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      J
                                      Jayakrishnan Menon
                                      Oct 11, 2020
                                      Resolved
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                                      Resolved

                                      Cannot perform online transactions

                                      Whenever I try to perform online transactions with this card, I am getting the error incorrect details entered even though I am entering the correct details. This has happened many times. I have verified with the icici credit card portal, the details of my card and compared with the physical card itself. All details are the same but I am not being allowed to do online transactions with this card....
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