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3.3
Updated: Jun 2, 2026
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14308
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ICICI Bank reviews & complaints page 319

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S
Shreekant Zankar
Oct 12, 2020
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Address: ICICI bank ltd,Ravet branch,Pune, Maharashtra,India

Hi Team,
My Demand Draft prepared on 4th March 2020 which is not deposited and its expired.
Now I dont have that DD/misplaced/lost DD.And I wants to cancel the DD and transfer the amount back to my saving account from where drawn the DD.
Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1512m) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    R
    rohietpatil3413
    Oct 12, 2020
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    I've been charged Rs: 826/- stating DMC charges for the period of 01/08/2020 - 31/08/2020. I never used ICICI Demat Account. No notification or any SMS was sent to the registered mobile number. This is completely unacceptable
    Aug 8, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1512p) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      J
      Jatin_84
      Oct 12, 2020
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      I am repeatedly getting calls from ICICI bank credit card department, they are using profanity and abusive language on the calls even though with my wife as well, however i am already a existing user of ICICI and currently using debit and multiple credit cards from almost more than 10 years now, really shocking to get this call and reactions of that person, i need complete investigation on the same about that person else will file a case in police and consumer court, i do have call recording for the same for reference, however could attach due to restriction policy, need quick closure

      Nane - Jatin Budhiraja
      Contact no. [protected]
      Aug 8, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
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      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14ze2) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Reply
      Jatin_84's [Complaint's author] reply, Oct 13, 2020
      UID no. Is 2730164
      Jatin_84's [Complaint's author] reply, Oct 15, 2020
      Can i get a reply and status of my complaint?
      Jatin_84's [Complaint's author] reply, Oct 22, 2020
      Did you guys even bothered to look into the complaint and can i get a status for the same?
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        M
        manik.mac
        Oct 12, 2020
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        Address: Mumbai

        Hello,

        Few days back, I have received the cheque for the redemption bonds but the name on the cheque is incorrect. The Bond Holder No. is 2597619.

        The name on the cheque is "Master Manik Batra" which is incorrect since I am not a minor.

        Due to this reason, I am not able to deposit this cheque.

        I have dropped an email to [protected]@icicibank.com several times but no one is responding. No one is picking the phone. Its been almost a month. Can you please help?

        Thanks
        Aug 8, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14zeg) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          K
          Krishna Gopal Maheshwari
          Oct 12, 2020
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          Resolved

          Please update on redemption of the bonds THE MONEY MULTIPLIER BONDS-0898
          Aug 8, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
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          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14zei) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            A
            annamalai prabu
            Oct 12, 2020
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            Resolved

            Hi,

            I am using IOB Debit card today morning (12/10/2020) I withdrawal 3000Rs from ICICI ATM Bank Bommanahalli branch, But I get only 1000Rs from that ATM machine.

            ATM Machine Number - S1CNP274
            Amount Received total - 1000Rs
            500Rs - 1
            100Rs - 5
            Try Reimburse the balance amount.

            Thanks,
            Annamalai Prabu
            Aug 8, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            To Reach out me
            My Contact number - [protected]
            Email Id is - [protected]@gmail.com
            Reply
            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              S
              suchi routhu
              Oct 12, 2020
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              Address: Villa no: 53, Elite villas, Kollur, near by ORR exit no 2 , RC Puram Mandal Sangareddy district ,pin code:502300

              I am vinod kumar k, the fasttag issued for my vehicle bearing no: TS 15 EX 5542 is damaged and has to be replace as it is having balance it is showing blocklisted while paying at tolls iam facing problem. Please replace new one with old account to me.
              Aug 8, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14ze8) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                J
                Jayakrishnan Menon
                Oct 11, 2020
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                Resolved

                Cannot perform online transactions

                Whenever I try to perform online transactions with this card, I am getting the error incorrect details entered even though I am entering the correct details. This has happened many times. I have verified with the icici credit card portal, the details of my card and compared with the physical card itself. All details are the same but I am not being allowed to do online transactions with this card....
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                B
                Bambale87
                Oct 10, 2020
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                Today, I received a message from bank (Txn of INR 3, 990.00 done on Acct XX947 on 10-OCT-20.Info: VIN*GOOGLE S.Avbl Bal:INR 263.21.Call 18002662 for dispute or SMS BLOCK 947 to [protected]).

                But, I have not done this transaction. Also, there is no OTP received from bank for this transaction. This is a fraudulent transaction on my account.
                Kindly check and return my hard earned money to my account.

                I am available at [protected]

                Regards,
                Prasad Bambale
                Aug 8, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14x05) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Reply
                Bambale87's [Complaint's author] reply, Oct 13, 2020
                Dear ICICI,

                Yes, complaint has been raised to the bank on mail, customer service, fraud department. Also required documents are provided but refund of money is still awaiting..

                Kindly expedite and refund the money.

                Regards
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                  S
                  Shilpa_shankar_0403
                  Oct 10, 2020
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                  I had ordered a grinder from flipkart and as soon as I received it, I made a return request. It was approved and the debited amount was credited back by flipkart but it's not reflecting in my credit card.
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14x08) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Reply
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14x08) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Reply
                  Hi icici team,

                  I have raised a complaint also provided the required documents in the navi peth Pune branch.

                  Kindly expedite and return the money.

                  Regards,
                  Prasad Bambale
                  Reply
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                    A
                    Aravind Sathish Kumar
                    Oct 10, 2020
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                    Address: Main Road, Kasturba Hospital Complex, Udupi District, Manipal, Karnataka 576104

                    Rs. 29.5 was debited twice from my debit card on 8th, 7th, 1st October and 30th September ( on previous dates too, but I failed to notice). While enquired, icici bank tells me that they charged me this because i have a failed transaction due to insufficient balance. I took my student account in icici bank because it was required by the college. They promised that no money would be deducted even if i dont have balance in my account. Also, i pay an annual fees of 177.00 rupees for the maintenance of my debit card. Displaying the transaction details is the basic thing icici bank should do no matter if it's a failed or successfull transaction. Also I did not receive any alerts for these deductions. These kinds of deductions they make by making use of the students' lack of awareness is gross and inappropriate. I need this charge to be removed from the banks services and i want my money back.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Oct 10, 2020
                    Updated by Aravind Sathish Kumar                     Sorry it is not twice in the first line, it was supposed to be multiple times
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                      A
                      Aravind Sathish Kumar
                      Oct 10, 2020
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                      Resolved

                      POSDEC CHG deducted from a student account

                      Address: Main Road, Kasturba Hospital Complex, Ududpi District, Manipal, Karnataka 576104

                      Rs. 29.5 was debited multiple times from my debit card on 8th, 7th and 1st October and 30th September( Also on previous dates, but I failed to notice them till now). While enquired, icici bank tells me that they charged me this because i have a failed transaction due to insufficient balance. I took my student account in icici bank when they promised that no money would be deducted even if i dont have balance in my account ( My account is...
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                      R
                      ravinder818
                      Oct 10, 2020
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                      Resolved

                      Hi,

                      I have not taken any 2 wheeler loan from ICICI bank so far. CIBIL report showing that i have taken a loan in 2006 which i am not aware of any and written-off later.

                      Thanks,
                      Ravinder
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 13, 2020
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1512g) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        V
                        vedpathare
                        Oct 10, 2020
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                        Nach_ad_rtn_chrg~bajajfin...

                        Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserv and told me they authorized to deduct only loan amount, not any other charges.
                        I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

                        Please stop all these.

                        Regards,
                        Rohiet
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 13, 2020
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1512d) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          D
                          Dr.Yogesh sharma
                          Oct 9, 2020
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                          Resolved

                          Name :- yogesh sharma
                          Card no. :- [protected]

                          Continue 2 month icici bank debit extra amount from my credit card plz solve as soon as possible
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Oct 09, 2020
                          Updated by Dr.Yogesh sharma                           There is written over limit charges... but I'm not using over limit... that same think also occurs last month also so plz refund my all amount.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15128) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            H
                            hidharmendra1
                            Oct 9, 2020
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                            Resolved

                            Dear Sir/Ma'am,

                            Request you to Pls help me to get my Rs. 30K

                            Regarding my BO Complaint No. [protected], I have done wrong IMPS transfer from Axis Bank to ICICI Bank User, Agree that it was my mistake

                            As I complained to Axis Bank, As well as RBI Also then I got a call from ICICI Branch Manager Mr. Deepak (Mobile Number : [protected]) and Regional Manager Mr.Jain (Mobile Number: [protected]) .

                            As They said ICICI Bank Customer account is freezed and already Account Holder have sufficient amount.

                            But after a few Days now ICICI Branch Manager also not responding to calls or messages.

                            Already 3 Month over after various level approach but still i am waiting for my hard earn Money.

                            Hope You will help me to get this Rs.30K Amount

                            Contact Details: +91 [protected]
                            Oct 9, 2020
                            Complaint marked as Resolved 
                            I got a call from ICICI Branch Manager Mr. Deepak (Mobile Number : 7704902481) and Regional Manager Mr.Jain (Mobile Number: 8756998088), As They said ICICI Bank Customer account is freezed and already Account Holder have sufficient amount. But after 3 month also still i have not received any amount
                            ICICI Bank customer support has been notified about the posted complaint.
                            Oct 09, 2020
                            Updated by hidharmendra1                             Still Issue not resolved without checking fact...Please dont resolve my case as request you Pls
                            Oct 09, 2020
                            Updated by hidharmendra1                             Request all of you from Axis Bank as well as ICICI Bank Team,

                            Regarding my BO Complaint No. [protected], I have done wrong IMPS transfer, Agree that it was my mistake, So anyone Please suggest further action.

                            As I complained to Axis Bank, As well as RBI Also then I got a call from ICICI Branch Manager Mr. Deepak (Mobile Number : [protected]) and Regional Manager Mr.Jain (Mobile Number: [protected]) .

                            As They said ICICI Bank Customer account is freezed and already Account Holder have sufficient amount.

                            But after a few Days now ICICI Branch Manager also not responding to calls or messages.
                            Verified Support
                            Oct 09, 2020
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
                            Oct 10, 2020
                            Updated by hidharmendra1                             Dont Resolve this Area without confirmation
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                              P
                              Pranav Dhande
                              Oct 9, 2020
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                              Resolved

                              Re-dispatch of the credit card

                              I applied for amazon pay icici credit card the application is processed and the card was dispatched through speed post, But the but yesterday i received a message saying: "Returned Undelivered: Credit Card - Amazon Pay ICICI Bank Credit Card for Acct XX6002 sent by speed post, AWB JM[protected]IN returned due to-RTO Through Speed Post."
                              I have checked the address on the post office tracking website and it is entered wrong. I decided...
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                              nikhil.ashok.sharma
                              Oct 9, 2020
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                              Resolved

                              THere was a charge of Rs. 590 with the comment saying ECSRTNCHGS081020_SR[protected].

                              I want my money back.
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14v04) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                A
                                Akshitas
                                Oct 8, 2020
                                Resolved
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                                Resolved

                                Demat account opened without consent

                                Address: India

                                ICICI has opened a demat account and linked to my bank account without my consent and without informing anything to me. Now they are charging annual fee of Rs 826 twice. I called customer care, they told me to go to icici bank and get it resolved. But when they opened the account, they didn't even bother to take any consent.This is complete FRAUDULENT activity and it is hindering me to use my icici bank account....
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                                Nirmitra
                                Oct 8, 2020
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                                Dear ICICI Bank,

                                I see I have been charged an amount of Rs 88.50 with reference to DP charges. DP charges are applicable whenever one sells any shares from their demat account, but as informed to your helpdesk mail id, I have never traded in Shares till date on my demat account, then on what basis are you charging me the same?
                                This kind of tricks are not expected from a bankk of your repute.
                                Kindly don't scam your customer with charges that are not valid!
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 09, 2020
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14vgr) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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