ICICI Bank Complaints & Reviews

Its being very difficult to find the solution for my issue as chasing since 24.09.2020.

I had made payment to one of your business partner (screenshot attached) through PAYTM (screen shot attached) for which the said party is denying that payment has not yet been received to them.

I had take confirmation from PAYTM (SCREEN SHOT ATTACHED) and even from my bank. But still they are saying payment is not received to them. They are just saying that issue is raised to IMS team and IMS team is not responding.

Is this the way we are following the process? That a single transaction is unable to identify as I have given all confirmations from my end. Still the merchant is denying for the receipt of payment.

Hi,

I have taken few items via snapmint and the EMI is on 3rd Of every month. I have 2 EMI's which is 1127 & 1172 each. I have deposited around 2500 in my account. However the next day I received a message from Snapmint that the EMI is not paid upon checking I saw negative 24k balance in my account and ECS was deducted 7 times. 478, 590, 690, 272, 590, 300 & 346. The negative balance is showing for ICIC paylater which I had already paid couple of days ago. It is showing no dues pending in my Paylater account however negative balance is reflecting. Please help in resolving as I have lost so much money.

Sir,
In my last ICICI Bank Credit Card statement you have levied fine and taxes to Rs. 590/- for delay payment. Because of frequent network problem in my locality and other errors in, I could not deposit CC dues in time but, in very next moment after restoration of network I have deposited the Credit card dues. I m a sincere customer and such type of incidence I have never made in back. By levy such a big amount as fine it will be pressure on me. But in my ICICI account sufficient funds were available to debit from my account and credit into CC Account. So please reimburse the late fine dues and taxes. I ensure ICICI Bank such type cases will not be occurred further.

I had made an online UPI transaction from my Paytm payment bank account to icici bank account regarding which I received a msg as follows

Rs.15000.00 sent to ICICI Bank XXXXXX7107 from your Paytm Payments Bank a/c 91XX4128. UPI Ref:[protected]. For queries, visit http://m.paytm.me/care

Please deposit the amount in the account or initiate a refund immediately....

I made a UPI payment from by Paytm payment bank account to icici bank account and following is the msg I obtained

Rs.15000.00 sent to ICICI Bank XXXXXX7107 from your Paytm Payments Bank a/c 91XX4128. UPI Ref:[protected]. For queries, visit http://m.paytm.me/care

Money has been deducted from my account but hasent been deposited in the icici account yet...

I am using amazon pay icici credit card, statement was generated on[protected], the earned reward points on month on month transfered to amazon pay balance within 2days after billing cycle done. but sep-2020 it does not transfered .i called to customer care to enquire,
[protected] he says 3 working days,
[protected] he says 4 working days,
[protected] he says 7 working days,
[protected] he says 10 days to reflect your amazon pay account, because your reward points 100% it has on Hold. please wait for 10days.
this is the customer support,
who one nothing help of correct reason. some one you have many transactions on amazon so that's way holded. and wait for more than 7days,
please rectify my issue as possible.
my details:
amazon icici card last 4 digits : 1005
and email: [protected]@gmail.com
mobile: [protected]

Today is 04 Oct 2020 no one has responded.how to solve my issue.already I am waiting for 20 days.result is zero.

Customer ID:
[protected]

Dear sir,
I have icici bank account in hathras branch. I Widraw 9500 rs. From Punjab national Bank (obc) atm money deducted from my account but atm not despens cash i informed ICICI customer service And my service request number is SR[protected]. Icici customer service mailed me on[protected] about this service request and written your transaction successful. But i want Know if my transaction is successful why atm not despens the cash.
I want see the atm cctv footage.
So please help me and reverse my money.

Pushpendra pratap singh
Mob. No. - [protected]
Ac. No.[protected]
Branch-hathras
Ifsc - icic0000889
Atm no. - dc055701 (Obc)
Money deducted - 9500
Transaction id- sb498800

An unauthorised transaction took place on 03 October 2020 from my ICICI bank account. I was shocked when i got this message that a transaction of 399 INR from VSI/ RAZ lagom L has been done from my bank account, as no OTP was asked for it, the amount was just deducted.
Look into this on urgent basis.
Attached screenshots for reference.

Dear Sir,

ICICI bank ahs debited from my account NACH charges for ECS / EMI return of Bajaj Finance, whereas in fact I have applied for moratorium and there was no reason that EMI will be presented by BFL in ICICI. However ICICI has deducted directly without intimation.

My account no is

Cash not received from atm but amount deducted from ICICI BANK account Total Two Transaction each transaction with Amount of 3000/- dated[protected] Account numb[protected]/-

Kindly Please credit this amount ASAP

Already contact customer care but not able to reach person.

Regards,
Heena Vasava

Hi Team,

I was charged 590 against ECS charges and I wasn't even intimated about this via SMS. I'm not really sure why this is happening and why the amount is deducted. I contacted ICICI customer support but there isn't any reply from them. Can someone please look into this

Regards,
Harika

Hi,

in my salary account Rs.14, 200 got debited and it is really difficult for me to run my family.

Dear sir,
failed transaction Nagpur Municipal Corporation, Nagpur transaction id is [protected].

An online payment of INR 4719.0 towards Techprocess Solutions Ltd.
Message received from my ICICI Bank Account xx542 on Aug 21, 2020 at 21:55 hours.

The payment is not reflected in the site of Nagpur municipal corporation, Nagpur nor returned back.
Kindly credit back the amount.
Several weeks have passed . Kindly do it immediately.
Huzaifa
3.10.2020

I don't need expression debit card as I already have basic debit card..
Please help in canceling this request SR[protected] fir ICICI bank account[protected].

I was wrongly told by bank staff that my existing Debit card is going to expire soon and no additional charges will be applied for this. Now I have received a message as "Fee towards Expressions Debit Card will be debited from Account XX387 within 12 hrs. Please keep sufficient balance in your account." Feeling Cheated.

Please help. Regards Pawan, [protected]

Dear Team

Home Loan No : LBMUM[protected]
New Topup Application No.: [protected]
Loan Amount Applied : 52 lac

Last month, I had applied for Topup loan on my existing Home Loan Account on 7th Sept. 2020. I submitted the required documents and the Bank assigned Valuerer visited my residence on 12th of Sept. 2020 for just 10 minutes to take out the Valuation of my residence on which the Home Loan is already in existence so as to accordingly Approve my Topup Loan Application.

I received a call from the Credit Department also to discuss the same in next two days time. An amount of INR 5000/- vide cheque no.437981 (drawn on IndusInd Bank) was also cleared on 18th Sept 2020 from my account as a fee towards the proceeding of the loan. But thereafter till date I received no update absolutely "NO RESPONSE" from the Bank staff Mr Amod Sharma (whom I had submitted my Application) nor from Mr Sandeep Upadhyay (id 309260) who is noted as a RM of my Loan Application

I called Mr Sandeep Upadhyay who was absolutely NIL on the subject nor did he call me back with any updates. I followed up with Mr Amod on calls as well as I visited the Kalanagar Branch who said would come back with a response which he has not till date. I patiently waited for the Bank to do their job within their TAT period for the Request but now it is over 20 days with the Bank just sitting NIL over my request.

I paid an amount of INR 5000/- which has no value it seems. I got absolutely no service from the Bank, no Valuation Report, no update on the Loan Application, no CIBIL update and no Response to my request. Very sad service seen from the Bank side for the first time. I feel cheated for INR 5000/-.

Request you to pay back my amount of INR 5000/- with interest. You cannot simply take customers for granted like this. You either accept my Request or reject the same. But a clear communication regarding the same with due respect to the customer's feelings and need should be there as Customer Service. My need for the amount has also vanished. What is the use of putting the request if you are not going to meet the customer need in time. Check my previous loan history, i have been regular in my payments.

Only request now return my money back as no service is given.

Thanks & Regards,
Prachi Mohite

There has been a total of 6400 deducted all of sudden in the name of NACH RTN Charge, POSCDEC Charge and ECS RTN Charges, had taken this money from a friend to pay and EMI and now all this money is lost. What the hell is wrong with you guys.

लोन न॰ LPSIK[protected] EMI DUE DATE[protected] थी सहवन से[protected] को खाते मे प्रयापत बैलेन्स नहीं होने के कारण EMI जमा नही हो सकी जबकि मैंने दिनाक[protected] को बैंक मे 11685 कैश जमा करवा दिये गए ! लेकिन दिनाक[protected] को मेरे खाते से 11073 रूपीज़ ओर डेबिट कर लिए गए जो आज दिनाक तक मेरे खाते मे नहीं आए उचित कार्यवाही करे mo. [protected]

I am Rajesh Kumar Swain, Multiple times money is deducted for DP CHGS as 303.65 on 15th Sept & 522.35 on 29th Sept. Previously it was below 50. I was trying call on ICICI Customer care, but unable to connect.
I want my money back as soon as possible and also I need an email or message with proper details when bank deducted any changes.

I have been an icici customer since 3 years.

But since the past few months i am disappointed. I have never requested them to block my debit card for any reason, nor have I ever entered the wrong cvv multiple times. But when I try to make online transactions, each time i get this message:

"for security reasons your verified by visa purchase has been prevented from being processed due to repeated entry of incorrect...

I have credjt card of icici bank last month due to some financial problem i did not pay my credit card bill nor minimum amount. Bank officials from icici chandigarh calls me and i said i paid my bill next month when my salary came first call is 25 Sep 2020. Since then Icici chandigarh customers care executive ritu etc calling me all day about 10 to 20 tines daily.