ICICI Bank Complaints & Reviews

I misplace my purse and blocked both my credit & Debit cards temporarily. Through the customer care number i unblocked both the cards after i got my purse. My debit card was unblocked. For the past 2 weeks I am unable to use my credit card stating its not valid card.
We to the branch explained the problem and they said the card is in active state and are clueless about the issue.
Called up the customer care and explained the problem. I am told the card is permanently blocked. The following are my doubt's :
If the card is permanently blocked why the IVR says it is unblocked based on my request.
Then the executive wanted to know whether i am interested in getting a new replacement card. I am surprised to understand why the hell i had explained my problem. Retaining customers are the critical one and they need to be trained on addressing the issue .
Also another gap in communication One executive says 5 days for replacement and another one says 7 days.
The management needs to look into the gaps and address the same ASAP.

AN AMOUNT OF RS : 999/- was deducted from my icici account with the name of VSI*WWW MONEY. I didn't authorize this transaction by any means (OTP or monthly subscription).

when i am trying to reach out to them through the number mentioned on the transaction statement, it was not connecting to support team.

as a bank. its their duty to mention at least the details on their website or any chat support.

Please share this complaint with their respective teams and share the required information with me.

In February I bought a product from Amazon and the mode of payment was 18month EMI from ICICI Credit Card. Due to some technical issue the product was not delivered. Recently I checked that the bank is deducting the same EMI from last 9 month and then its has been confirmed by Amazon authority that the amount has already been refunded to bank. I've complained about this issue to the bank but even after ten days there has been no solution.
Abhilash Sharma

Subsequent debit has been made from my bank account without my consent or any OTP.. (1000*4 times)
The bank statement says a puchase has been made via vin/Google.
But I haven't subscribed any services

I have an salary account in ICICI Bank. When I left the job, no salary was cradited to my account. After three month my salary account was made General Savings Account by the bank and an amount of 654.00 are being chareged monthly by the bank from my account. Please solve the issue.

Sir
I am Vijay Sheladiya
From. Gujarat Surat
Sar aap logon ko jhunjhun customer ki jarurat nahin hai mere paas already do credit Card hai Kotak Mahindra Bank aur RBL Bank ka hai Mera credit score bhi achcha hai
Tu bhi aap log meri baar baar meri application ko reject kar rahe ho
Iske bare mein customer care mein bhi baat kiya tha kuchh jawab nahin de rahe
Maine do bar application diya he
PAN number .(FXVPS8207L).
MO.number. [protected]. [protected] please sir ICICI credit card Amazon pay

Am an icici bank customer. Today 22-10-20 ecsrtnchg charged 518.83 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Dear Sir/ Madam,
This is to inform you that I had done an IMPS transaction in a certain account on 19th Jan 2020 at 3:15 pm the reference number was[protected] by mistake I transferred in the wrong account no ICICI bank saving account
Ac no[protected]. I needed to transfer to the following account number
Anna Gaji
ICICI bank saving account
Ac no[protected]
IFSC - ICIC0001489
The amount transferred is Rs 50000. (Fifty thousand)
Kindly help me.
My current account is with Indian overseas bank in the name of Events Solution, Account Number : [protected], Branch : chembur east, mumbai, Maharashtra pin 400071.

Have been following up with my branch of Indian overseas bank but they too have not been able to help me in this situation.

My contact number is [protected]
[protected] and email is [protected]@eventssolution.in
I have all the follow up mails but there has been no response.
Kindly let me know how can I resolve this matter.

Hi,

I am being charged continuesly in the name of ecsrt. I dono what these charges are I do not have any part in mutual funds also but still they are taking charge of 500+rupees weakly and they are not notifing me or not sending any debit message this is aclear case of fraudulent by icici bank as they are charging continuesly I need my whole money you took to be refunded as soon as possible as I don't even know for why they took and for what they took

A fraud transaction has been done through my bank account number of amount 999 Rs.
please help into this

this is not done by me

and strange part is in bank statement it is showing that its get happened on[protected] but I have got message for amount deduction on[protected].

Hello, I have recently opened an account with ICICI Bank and there was no obligation of minimum balance required for my account.Yesterday 452.02 rupees was deducted from my account under the MAB chgs, without even notifying me or sending me a message for the deduction . I thought that i might have bought something and forgot about it but in the statement today i received, it displayed that i have been charged for something spelt as MAB chgs . It have never happened before and at the time of opening my account i was not made aware of any such charges, so why am i charged of something which i was not made aware of in advance . Please look into the matter and help me in getting a refund of my money as soon as possible .

I work in an organisation and dependent on monthly salary. Expenses are calculative every single rupee maintain in the account is for a reason. Without my knowledge ICICI charged a ###ing amount without any notification. Who the hell authorized you and what the hell that charge meant for? On top of it if I have contact you it's chargeable. WHY THE ### ICICI BANK DO NOT HAVE A TOLL FREE NUNBER TO CONTACT. WHY THE ### YOU WANT TO MESS WITH MY ACCOUNT. WHY THE ### OUR REPRESENTATIVE CONTACTING ME TO ACTIVATE A DEMAT ACCOUNT. WHY THE ### I HAVE TO CALL YOU. I EXPECT A CALL BACK BEING YOUR LOYAL CUSTOMER AND RETURN MY MINEY AS FAST AS YIU HAVE CHARGED IT.

sincerely,
Prem. Verma

I have invested in icici safety bonds as under
1) icici tax saving bonds -022002 -III bond holder no.[protected] certificate no.82771
2) icici tax saving bonds -022001 -II bond holder no.[protected] certificate no.35908
I dont remember having recievd the redemption proceeds. original Bonds are with me. please help me get the money back or paymenyt details, if already paid.

P Ratnakara Madyastha
[protected]@hotmail.com

Sir this is my complaint regarding disturbing calls from icici credit card service centre. Even after refusing so many times icici credit card service centre is disturbing me. I am getting daily 10-15calls continuosly in my registered mobile number.. I am not at all in a stage to accept new credit card and I will apply for the same as and when required through internet banking.. I have already informed this to icici representatives still they are making a joke over this situation and calling continuously from various numbers.. please look in to this matter .. thank you sir .

An amount deducted from my bank account named Ajay Oguri
Account No:[protected]

Let me know why you charging this amount from my account. What this is charge for?
Kindly refund my money otherwise i will file a compliant in consumer forum.

Thanks & regards
Ajay Oguri.

How can u deduct my amount whithout any info 1st deduction amount was 590/- and then 399/- why am paying this charge when am paying my Emi regular please give me this answer this amount not small for us so stop doing this type of nonsence we are customer how can u do this with this
can u please give me specify resone ?

i want refund at any cost...

What the hell going i mean how can icici you deduct amount. ... first amount deduct rs of 590/- and then 399/- how can you so cheep... i mean whithout any information u dedcut my amount what the hell.. i want refund at any cost

This is really unpredictable... I have only one credit card but in my statement there is two card number shows and also the second card has auto debit return charges which is deducted from my first card which recently I have. ICICI anytime search path to scam customer in any unusual charges.
Very very bad experience in icici really I couldn't suggest any body to use icici card Or else any products. Kindly resolve my prob and refund my 531 as soon as possible.

I had taken a home loan in 2007 and was always paying on time but ever since Covid 19 lockdown I lost my source of income and unable to find another source of income.
The recovery (collection) agency are using foul language.

Hi Team,
My wife's salary Account Number [[protected]] SHILPA KAMBLE) had some deduction on 13/10/2020 for MAB Charges of Rs.707/-for the month September 2020.

Rs.707/- Has been debited as a MAB which needs to be reversed as due to PANDEMIC, she had applied for PF withdrawal of 1300/- and among the same amount has been deducted.

I would like to inform you that Mrs. Shilpa Kamble is an illiterate person who had opened this account by her company team as a SALARY ACCOUNT and she was not aware of these MAB charges.

so as per one-time goodwill gesture and humanitarian ground kindly reverse this amount of 707/- as she is in urgent need during this pandemic situation. She has withdrawn her PF amount 1300/- only cause to handle her daily expenses.