ICICI Bank Complaints & Reviews

I have paid power bill using eazypay and after entering OTP to confirm, the page went on saying error. The money was debited. Transaction ID is 772171. Please make sure that issue is resolved and refund my money as early as possible.

I have been issues a credit card by icici bank.
I did some transaction and paid the amount for it

Dear Customer, Total Amount of INR 15973.4 and Minimum Amount of INR 2600 is due by 28-APR-20 on your Credit Card XX3002. Please ignore if already paid.

I paid 15973.4 rs and then didnot do any transaction.

Then these messages started coming-

Dear Customer, Total Amount of INR 2624.26 and Minimum Amount of INR 140 is due by 29-JUN-20 on your Credit Card XX3002. Please ignore if already paid.

I ignore coz i already paid

Then few days back i got a call from one of the their employee saying i haven't paid my dues.

How come when j haven't used the card and done all the payment why is it pending.

Is it my fault that you communication isnt clear.

I haven't been receiving any statement.
I have tried downloading mobile app multiple times.ask customer care multiple times about the same, yet no solution
I get message from company-
Dispatched: Credit Card Statement for Acct XX3002 is sent by local post on 15-SEP-20. You will receive it within 12 working days

But god knows which address does it gets delivered. I didnt recieve any.

What am i supposed to do?

When i try to get whats app banking the
response is
BLANK_RESPONSE
null

What am i supposed to do?

I am going to take very strict legal actions if this isnt resolved

Mr Kailash singh submitted full amount of KCC account[protected] in home branch Sampla, Sarwar on 30 September 2020.After that we are applied for account closing and No dues. Sampla bank branch referred us to Tantoti branch. Now they are doing misguide us. But the icici Bank Sampla and Tanthoti branch staff avoiding to answer anything and we had family problem so we have urgency to close the KCC acc[protected].
Please immediately do concern in this matter. Contact no- [protected]

GOOD Afternoon It is to inform you that I am facing a problem with ECSRTNCHGS, without my knowledge form the last 20 days 1750 rs deducted from my account, do needful immediately. my mail id is [protected]@gmail.com

Hi
I have called Customercare for 8 times and for last 3 months for tag replacement. I was changed for tag replacement 1.5 months back on Sep 5th but as of Oct 19th still I didn't receive the tab. Very poor customer service

Here is the ticket #
CMP[protected]
CMP[protected]
CMP[protected]
CMP[protected]
CMP[protected]
CMP[protected]
CMP[protected]...

Dear Sir,

Past 3 weeks fraudulent transactions are happening in my account from VIN/GOOGLE/GAR.Kindly help me to avoid this this future and refund my past 3 transactions

I made a top up of 100 in my Janmitra ICICI Bank card through ICICI bank customer portal website www.icicibank.com, amount got deducted from my bank but not credited in my Janmitra Card. I made a complaint on ICICI bank IVRs and they said me to wait for 15 long working days to get this resolved, is this the way they are treating customers, it really takes 15 working days excluding saturday sunday to give my refund back. TRANSACTION DATE -...

ICICI Bank has terrible OTP service. Every time there is a fund transfer needed urgently I either get OTP after long time or I don't get it. I usually end up using other bank accounts for any transaction. ICICI Bank name is big but not sure if they are actually looking at core issues. Very bad experience on 17/10/2020 and 18/10/2020 where I spend the entire weekend trying to call customer service and no avail. No clear indication on OTP. If I use the IBOTP option it gives unrelated error. Utter waste of time!

Hello,

ICICI Bank customer care, I want to bring to your attention regarding a customer of yours having the following upi id as in the attachment. This person was running a fraud site, and has collected upi payments to your bank account. I request you to look into this customer and block his account and refund our payment. Kindly contact on my mobile [protected] for more details.

Suspiscious Amount debited but not credited till yet

Hi Team,

It been 4 months, we are chasing bank to get the refund of demat acount which we have not requested.

We have tried everything - visited bank, approached via twitter/email/complain page & spoke to customer care. Nothing helped, your chutiya/dumb employees are not understanding OR may be they pretend they are not understanding for their goo[censored]p.

I opened FD in your bank. The sales person came & collected the documents. He never discussed about the demat account while opening the FD.

Later I was surprised to see the deduction for the service (Demat A/C) which I never used because I was not aware whether I have any demat account.

I checked the demat opening form & found the signature is not done by me. The signature is different.

Your sales person has done the signature & opened the demat account without my consent in order to achieve the sales target. For that I have enough proof. I have the copy of demat account opening form with forged signature.

This is really big issue. I hope issue will resolve soon, otherwise will drag you to consumer forum for doing forgery.

Reference # : ICICICARE=[protected]
Service Request # : SR[protected]

Icici i wish deposit details have been removed from my account before the maturity itself. I am not able to see the amount or the i wish account details. I thought it's a system issue.. But it's been more than 10 days, I'm not seeing my iwish account itself. It was there in October 01st week but not seeing after that.
Don't trust icici anymore... With high difficulty, I was trying to save bit of my amount for health emergencies......

I get rental payments from my tenant in Bangalore. This is made into my father's account (which I maintain) and I usually immediately transfer this to my father's local (home) ICICI account since it's his money and I'm just managing it for him since he's not in the same city as the tenant whereas I am. This time, after I transferred the received rental amount to my father's account, the original payment got reversed to the tenant without...

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 17th October, 2020. Could you please assist me regarding this. Please find the attachment regarding the same.

Name: Vipul Goyal ([protected])

Hi Team

Name: Goutham Kumar Karan
Mobile no: [protected]
Pockets wallet account no : [protected]
Reference No:[protected]
Please find the below Screenshot

Recently on 14th Oct i have been Tried to added Fund in my ICICI pocket wallet Rs 5000 through Net Banking The amount as been Debited from my account but till now didn't got credited no one is taking care

Sir i had made a transaction on 29 september 2020 on eazypay through upi. Amount rs 600 has been debited from my account but has not been recieved by the benefeciaries yet.
So i request you to please resolve my issue

Hi Sir,

Recently on 14th Oct i have been Tried to added Fund in my ICICI pocket wallet Rs 5000 throught Net Banking The amount as been Debited from my account but till now didn't got credited

I have receiving a fake credit bill which is totally Fraud every month I have raised complaint with bank with no response. Now they are sending bill with every month hike prices

My name is ajay agravat and i am holding a salary account in ICICI bank. I just saw today whene i checked my account online, i had been charged POSDEC CHG for many number of time RS.29.50 each for many months. Most of time i have not used my card so why charged me first explain me about charges. And give me a refund my all money wich was debited from my account by POSDEC CHG.. other wise i am go for next level.

I got a text saying account debited :

Txn of INR 750.00 done on Acct XX on 16-Oct-20 Info: VIN*GOOGLE W