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ICICI Bank Complaints & Reviews

3.3
Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 316

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J
Jayapal123
Oct 13, 2020
Resolved
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Address: ICICI Bank Sohna

I have transferred an amount of 25000/- but it is not transferred to the beneficiary account and error observed "Timed out at Beneficiary Bank".
Please look into this issue so that we can get the amount asap.

Date : 13-oct-2020
Trn ID[protected]
Time: 16:10:24

Name-Jayapal Singh
Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a151he) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    V
    Vipinarya
    Oct 13, 2020
    Resolved
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    Resolved

    I opened an saving account through icici online website. However no communication and confirmation received to me with account number. When i cheeck status of my application it says “your account has been captured and bank will get back to you within 4 days. It has been more than a week and no calls have been received.

    Also i cannot reach any customer care executive anyhow.
    +1 photos
    Aug 6, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 14, 2020
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1545a) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      subramani saravanakumar
      Oct 13, 2020
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      Address: Chennai

      I am using my icici credit card for 4years and i have paid my credit card emi on time every month. But I couldn't make the payment for the pending 2 emi in the month of June and July 2020 since the card details have been removed automatically from my imobile app and also I didn't have the physical card with me. But the icici bank added the charges continuously and now the due is equal to 4 months EMI. I have called he customer care continously for getting waiver and they are not providing the same.
      Aug 14, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 13, 2020
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a151hg) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        G
        Girish Bhingarkar
        Oct 13, 2020
        Resolved
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        Resolved

        My brother, Late Wing Commander Anil Bhingarkar had purchased one bond dated 27/05/1997, of Rs. 10000.
        Bondholder no 2261-847.Certificate no 63334. Distinctive no 71270. Date of redemption 27/05/2002.
        Please confirm whether redemption has been effected. Girish Bhingarkar. Email id [protected]@gmail.com.
        Aug 6, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 13, 2020
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team  
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          N
          Nishikant Dange
          Oct 13, 2020
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          Address: S6Z UNIT 1 TECHNOPARK CAMPUS 2 KULATHOOR NEAR ATTITUDE VILLAGE KERALA, THIRUVANANTHAPURAM 69558

          Invalid EMI is getting debited from my ICICI credit card
          02/06/2020 1st EMI 2760
          02/07/2020 2nd EMI 2760
          02/08/2020 3rd EMI 2760
          02/09/2020 4th EMI 2760
          02/10/2020 5th EMI 2760
          Also I received a 8000 cashback from Dell which is also not reflecting
          Account Name Nishikant Dange
          Account Number[protected]
          raised a SR with SR[protected] but Customer Care is unresponsive
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 13, 2020
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team  
          Oct 17, 2020
          Updated by Nishikant Dange
          Still no call from ICICI.. instead they have debited more 10727₹ from my credit card which is again a illegitimate debit..pathetic service..
          No call as of now...10727 have been more debited from my account..on 12th October instead of crediting the amount
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            प्रशान्त वर्मा
            Oct 13, 2020
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            Resolved

            Address: Ashta

            Complaint for mr harshit singh employee of icici bank branch ashta district sehore madhyapradesh for not having proper response on the issue raised as regarding on a Field work
            Aug 8, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15121) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              D
              Dr. Hemang
              Oct 13, 2020
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              Resolved

              Good morning Sir/Madam,

              I've received an email on 12/10/2020, regarding 1899 inr deducted from my account using my debit card with remarks like " IIN/I-DEBIT/SI-ONEAST " on 12/10/2020. I've not made this transaction neither I've authorized this transaction not I am aware of this matter.

              Good Sir/Madam, Please look into this matter asap, because this is very rude and unprofessional and unethical of ICICI Bank, Please look into the matter and get me my credit back in my card asap, along with the detailed report and statement regarding the matter. I will not tolerate such unethical and unprofessional manners.

              Thank you.
              Aug 8, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15125) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Shreekant Zankar
                Oct 12, 2020
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                Address: ICICI bank ltd,Ravet branch,Pune, Maharashtra,India

                Hi Team,
                My Demand Draft prepared on 4th March 2020 which is not deposited and its expired.
                Now I dont have that DD/misplaced/lost DD.And I wants to cancel the DD and transfer the amount back to my saving account from where drawn the DD.
                Aug 8, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1512m) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  R
                  rohietpatil3413
                  Oct 12, 2020
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                  Resolved

                  I've been charged Rs: 826/- stating DMC charges for the period of 01/08/2020 - 31/08/2020. I never used ICICI Demat Account. No notification or any SMS was sent to the registered mobile number. This is completely unacceptable
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1512p) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    J
                    Jatin_84
                    Oct 12, 2020
                    Resolved
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                    Resolved

                    I am repeatedly getting calls from ICICI bank credit card department, they are using profanity and abusive language on the calls even though with my wife as well, however i am already a existing user of ICICI and currently using debit and multiple credit cards from almost more than 10 years now, really shocking to get this call and reactions of that person, i need complete investigation on the same about that person else will file a case in police and consumer court, i do have call recording for the same for reference, however could attach due to restriction policy, need quick closure

                    Nane - Jatin Budhiraja
                    Contact no. [protected]
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14ze2) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Jatin_84's [Complaint's author] reply, Oct 13, 2020
                    UID no. Is 2730164
                    Jatin_84's [Complaint's author] reply, Oct 15, 2020
                    Can i get a reply and status of my complaint?
                    Jatin_84's [Complaint's author] reply, Oct 22, 2020
                    Did you guys even bothered to look into the complaint and can i get a status for the same?
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                      M
                      manik.mac
                      Oct 12, 2020
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                      Address: Mumbai

                      Hello,

                      Few days back, I have received the cheque for the redemption bonds but the name on the cheque is incorrect. The Bond Holder No. is 2597619.

                      The name on the cheque is "Master Manik Batra" which is incorrect since I am not a minor.

                      Due to this reason, I am not able to deposit this cheque.

                      I have dropped an email to [protected]@icicibank.com several times but no one is responding. No one is picking the phone. Its been almost a month. Can you please help?

                      Thanks
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14zeg) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        K
                        Krishna Gopal Maheshwari
                        Oct 12, 2020
                        Resolved
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                        Resolved

                        Please update on redemption of the bonds THE MONEY MULTIPLIER BONDS-0898
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14zei) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          annamalai prabu
                          Oct 12, 2020
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                          Resolved

                          Hi,

                          I am using IOB Debit card today morning (12/10/2020) I withdrawal 3000Rs from ICICI ATM Bank Bommanahalli branch, But I get only 1000Rs from that ATM machine.

                          ATM Machine Number - S1CNP274
                          Amount Received total - 1000Rs
                          500Rs - 1
                          100Rs - 5
                          Try Reimburse the balance amount.

                          Thanks,
                          Annamalai Prabu
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          To Reach out me
                          My Contact number - [protected]
                          Email Id is - [protected]@gmail.com
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            suchi routhu
                            Oct 12, 2020
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                            Resolved

                            Address: Villa no: 53, Elite villas, Kollur, near by ORR exit no 2 , RC Puram Mandal Sangareddy district ,pin code:502300

                            I am vinod kumar k, the fasttag issued for my vehicle bearing no: TS 15 EX 5542 is damaged and has to be replace as it is having balance it is showing blocklisted while paying at tolls iam facing problem. Please replace new one with old account to me.
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14ze8) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              J
                              Jayakrishnan Menon
                              Oct 11, 2020
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                              Resolved

                              Cannot perform online transactions

                              Whenever I try to perform online transactions with this card, I am getting the error incorrect details entered even though I am entering the correct details. This has happened many times. I have verified with the icici credit card portal, the details of my card and compared with the physical card itself. All details are the same but I am not being allowed to do online transactions with this card....
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                              B
                              Bambale87
                              Oct 10, 2020
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                              Resolved

                              Today, I received a message from bank (Txn of INR 3, 990.00 done on Acct XX947 on 10-OCT-20.Info: VIN*GOOGLE S.Avbl Bal:INR 263.21.Call 18002662 for dispute or SMS BLOCK 947 to [protected]).

                              But, I have not done this transaction. Also, there is no OTP received from bank for this transaction. This is a fraudulent transaction on my account.
                              Kindly check and return my hard earned money to my account.

                              I am available at [protected]

                              Regards,
                              Prasad Bambale
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14x05) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Bambale87's [Complaint's author] reply, Oct 13, 2020
                              Dear ICICI,

                              Yes, complaint has been raised to the bank on mail, customer service, fraud department. Also required documents are provided but refund of money is still awaiting..

                              Kindly expedite and refund the money.

                              Regards
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                                S
                                Shilpa_shankar_0403
                                Oct 10, 2020
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                                I had ordered a grinder from flipkart and as soon as I received it, I made a return request. It was approved and the debited amount was credited back by flipkart but it's not reflecting in my credit card.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14x08) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14x08) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Hi icici team,

                                I have raised a complaint also provided the required documents in the navi peth Pune branch.

                                Kindly expedite and return the money.

                                Regards,
                                Prasad Bambale
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                                  Aravind Sathish Kumar
                                  Oct 10, 2020
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                                  Address: Main Road, Kasturba Hospital Complex, Udupi District, Manipal, Karnataka 576104

                                  Rs. 29.5 was debited twice from my debit card on 8th, 7th, 1st October and 30th September ( on previous dates too, but I failed to notice). While enquired, icici bank tells me that they charged me this because i have a failed transaction due to insufficient balance. I took my student account in icici bank because it was required by the college. They promised that no money would be deducted even if i dont have balance in my account. Also, i pay an annual fees of 177.00 rupees for the maintenance of my debit card. Displaying the transaction details is the basic thing icici bank should do no matter if it's a failed or successfull transaction. Also I did not receive any alerts for these deductions. These kinds of deductions they make by making use of the students' lack of awareness is gross and inappropriate. I need this charge to be removed from the banks services and i want my money back.
                                  +2 photos
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Oct 10, 2020
                                  Updated by Aravind Sathish Kumar
                                  Sorry it is not twice in the first line, it was supposed to be multiple times
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                                    Aravind Sathish Kumar
                                    Oct 10, 2020
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                                    Resolved

                                    POSDEC CHG deducted from a student account

                                    Address: Main Road, Kasturba Hospital Complex, Ududpi District, Manipal, Karnataka 576104

                                    Rs. 29.5 was debited multiple times from my debit card on 8th, 7th and 1st October and 30th September( Also on previous dates, but I failed to notice them till now). While enquired, icici bank tells me that they charged me this because i have a failed transaction due to insufficient balance. I took my student account in icici bank when they promised that no money would be deducted even if i dont have balance in my account ( My account is...
                                    +2 photos
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                                    ravinder818
                                    Oct 10, 2020
                                    Resolved
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                                    Resolved

                                    Hi,

                                    I have not taken any 2 wheeler loan from ICICI bank so far. CIBIL report showing that i have taken a loan in 2006 which i am not aware of any and written-off later.

                                    Thanks,
                                    Ravinder
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 13, 2020
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1512g) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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