ICICI Bank Complaints & Reviews

For last 20 days I have been following with the Home Loan representative in ICICI Bank Branch, Airoli, Sector-19, Navi Mumbai, and I was been told there is no clarity on process to accept the application of moratorium based on 15th September RBI guidelines and ICICI Bank is still working on same.Yesterday when I again visited the Airoli Sector-19 branch I was been instructed I need to connect with Customer care team and they have the new process to accept the application, however when spoken to customer care they instructed they still don't have the process and Branches have the option to accept the application, hence i revisited the branch and made both the team talk to each other Customer care and Bank Home Loan representative, which then was concluded there is still no process or guideline from ICICI Bank Management to accept the application for Moratorium based on new RBI rules.
Post this I had word with Anil Gavli Branch Manager Airoli Sector -19, and Ranjan Karode Regional head for Home Loan Navi Mumbai who ensured will get back to me with what is the revised process of application submission.
I have still heard anything from you.
As per RBI the end date to apply for Moratorium is 15th December, as ICICI Bank still doesn't have a process in place to accept the application timeline for ICICI bank should then be extended and my application should be considered.

In februrary i try to withdrwal 4000 ruppies from my account but mony not withdrwal and decucted from my account
after complain in ICICI costumer care they told you have withdrwaled money
So i ask for CCTV futage during withdwral, bank is not providing any evidance and meanwhile lockdown started and ICICI costumer care not respond
9 month gon but no responced from ICICI bank

I have been mailing to know the details of the following bonds and there has been no reply despite multiple reminders.

Please let me know the details at the earliest.

Bond Holder No. Certificate No. Series
[protected] 56338 TAX SAVING BOND-022002-TSB-ONE
[protected] 56340 TAX SAVING BOND-022002-TSB-ONE
[protected] 56339 TAX SAVING BOND-022002-TSB-ONE
[protected] 56341 TAX SAVING BOND-022002-TSB-ONE
[protected] 293009 TAX SAVING BOND-022000-TSB-TWO

I am using ICICI Bank Credit Card. I am unable to reach their Customer Care while trying many times to resolve my problem. After selecting the required menu on Voice Call it say "Thanks for calling ICICI Bank" and call disconnected. Further, their team do not respond to Emails. The Chatbot they have created is irritating and does not resolve the problem. Further, the executive on Live Chat also disconnected saying some issue related to server....

Incorrectly charged Rs 236 - Error message in application and net banking "No card linked to this account number", when trying to access debit card details and statement. Forced to click on reissue card. I have been charged now for the technical error of the bank. I even tried to contact customer care number and they have no clue why that error occurred, but instead are putting the fault on me that I chose to re-issue the card. I chose 'reissue...

My account was debited Rs.199 for no apparent reason. The following message was received:

Txn of INR 199.00 done on Acct XX535 on 13-Apr-20.Info: VSI*AMAZON ST.Avbl Bal:INR ____.Call 18002662 for dispute or SMS BLOCK 535 to [protected]

I have not made any transactions today and I do not have any auto renewal subscriptions. I have not received any otp or any transaction intimation.

Apparently there are other icici customers with the same issue and this is a common occurrence. I would like to know why it happened and it must be resolved. This incident already occured once last year after which I blocked my card and had to pay for a new one. I don't want to do this again and again. I want my present account and card secured and a refund.

I am Diwakar Bhargava, I do not have any account in ICICI, but from last few years I am getting calls asking if I am Albirt Anthony, I have been trying to convey them to change the database but there is no action been taken.

My cell no is [protected], and this registered to my name Diwakar Bhargava, I do not know who this Albirt Anthony is and why I am getting different calls.

Hi team,
I am complaining about the ICICI collection executives . After transferring my calls for about 45 mins to one department to other they said we can not help you with removal of lien and icici employee only promised that lien will be removed from my salary account. At least they should not provide fake information to the customer just for their incentives. This is just a fake bank and would highly recommend to close everyone whomsoever is reading this to close their account and it's better to switch to HDFC, all the employees atleast do not lie about your account and will provide correct info...I want my lien to be removed as promised

I request you i mobile application error is coming cash deposit and money transfer problem. The i mobile app always says sorry the could not connect our system. please help me sir.

I hope you don't disappoint me

My icici bank account is deducted with recurring transactions of rs.410 and rs.80

Please escalate

I have applied for credit card in March. I did not receive the credit card till now. I request ICICI Bank to redispatch the credit card.pls help me. Thankyou

Today i want to transfer money from ICIC bank which using for only salary to other bank account which use for all the online and atm transition.

I have open ICICI bank account online almost 3 months back for getting my salary credit . Because my organization told me need ICICI bank account compulsory for salary.

With out any notification ICIC bank blocked/frozen my account i cant transfer any money to my other account which are going to deduct home loan EMI from next month.

Need bank unblocked my account as soon as possible also i try to contact ICICI bank customer care team but the are not helpful.

My ICICI bank account number :[protected]

I put my card into temporary block status through self help site. Now i am not able to login to unblock it.

I have paid power bill using eazypay and after entering OTP to confirm, the page went on saying error. The money was debited. Transaction ID is 772171. Please make sure that issue is resolved and refund my money as early as possible.

I have been issues a credit card by icici bank.
I did some transaction and paid the amount for it

Dear Customer, Total Amount of INR 15973.4 and Minimum Amount of INR 2600 is due by 28-APR-20 on your Credit Card XX3002. Please ignore if already paid.

I paid 15973.4 rs and then didnot do any transaction.

Then these messages started coming-

Dear Customer, Total Amount of INR 2624.26 and Minimum Amount of INR 140 is due by 29-JUN-20 on your Credit Card XX3002. Please ignore if already paid.

I ignore coz i already paid

Then few days back i got a call from one of the their employee saying i haven't paid my dues.

How come when j haven't used the card and done all the payment why is it pending.

Is it my fault that you communication isnt clear.

I haven't been receiving any statement.
I have tried downloading mobile app multiple times.ask customer care multiple times about the same, yet no solution
I get message from company-
Dispatched: Credit Card Statement for Acct XX3002 is sent by local post on 15-SEP-20. You will receive it within 12 working days

But god knows which address does it gets delivered. I didnt recieve any.

What am i supposed to do?

When i try to get whats app banking the
response is
BLANK_RESPONSE
null

What am i supposed to do?

I am going to take very strict legal actions if this isnt resolved

Mr Kailash singh submitted full amount of KCC account[protected] in home branch Sampla, Sarwar on 30 September 2020.After that we are applied for account closing and No dues. Sampla bank branch referred us to Tantoti branch. Now they are doing misguide us. But the icici Bank Sampla and Tanthoti branch staff avoiding to answer anything and we had family problem so we have urgency to close the KCC acc[protected].
Please immediately do concern in this matter. Contact no- [protected]

GOOD Afternoon It is to inform you that I am facing a problem with ECSRTNCHGS, without my knowledge form the last 20 days 1750 rs deducted from my account, do needful immediately. my mail id is [protected]@gmail.com

Hi
I have called Customercare for 8 times and for last 3 months for tag replacement. I was changed for tag replacement 1.5 months back on Sep 5th but as of Oct 19th still I didn't receive the tab. Very poor customer service

Here is the ticket #
CMP[protected]
CMP[protected]
CMP[protected]
CMP[protected]
CMP[protected]
CMP[protected]
CMP[protected]...

Dear Sir,

Past 3 weeks fraudulent transactions are happening in my account from VIN/GOOGLE/GAR.Kindly help me to avoid this this future and refund my past 3 transactions

I made a top up of 100 in my Janmitra ICICI Bank card through ICICI bank customer portal website www.icicibank.com, amount got deducted from my bank but not credited in my Janmitra Card. I made a complaint on ICICI bank IVRs and they said me to wait for 15 long working days to get this resolved, is this the way they are treating customers, it really takes 15 working days excluding saturday sunday to give my refund back. TRANSACTION DATE -...