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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
Complaints 23755
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ICICI Bank reviews & complaints page 316

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A
Ayushk2138
Oct 17, 2020
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Sir i had made a transaction on 29 september 2020 on eazypay through upi. Amount rs 600 has been debited from my account but has not been recieved by the benefeciaries yet.
So i request you to please resolve my issue
+2 photos
ICICI Bank customer support has been notified about the posted complaint.
Oct 17, 2020
Updated by Ayushk2138
Actually i was filling an online application for bpsc and when i went for payment and done paying through upi amount got deducted but bpsc didnt recieved the payment yet and is still saying to make a payment
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15fy0) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    GouthamVishnu1706
    from Hyderabad, Telangana
    Oct 17, 2020
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    Hi Sir,

    Recently on 14th Oct i have been Tried to added Fund in my ICICI pocket wallet Rs 5000 throught Net Banking The amount as been Debited from my account but till now didn't got credited
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15dfh) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      B
      babele
      Oct 17, 2020
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      Address: Noida Sector 18
      Website: ICICI ban credit card froud

      I have receiving a fake credit bill which is totally Fraud every month I have raised complaint with bank with no response. Now they are sending bill with every month hike prices
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15df5) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        I
        ishan agravat
        Oct 17, 2020
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        My name is ajay agravat and i am holding a salary account in ICICI bank. I just saw today whene i checked my account online, i had been charged POSDEC CHG for many number of time RS.29.50 each for many months. Most of time i have not used my card so why charged me first explain me about charges. And give me a refund my all money wich was debited from my account by POSDEC CHG.. other wise i am go for next level.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15deu) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          M
          mausam369
          Oct 16, 2020
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          I got a text saying account debited :

          Txn of INR 750.00 done on Acct XX on 16-Oct-20 Info: VIN*GOOGLE W
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15c3i) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            D
            Dinu91
            Oct 16, 2020
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            Hi, My name Rathinakumar. My ICICI meal card is not working. I am not able swipe it in any restaurants as it shows transaction declined. I am not able to use it in swiggy and Zomato also. But, my card status is active only.

            Kindly help me in resolving this issue.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15a4c) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              shubhbhardwaj
              Oct 16, 2020
              Resolved
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              Resolved

              Address: Branch- Ranipur Haridwar, Uttarakhand

              I had just open a new salary account in ICICI Bank, at that time they do not informed me about the expression debit card and they had activated the service. After that i had a word with my company bank executive he informed me about the expression card, at the same time i had visited the bank again and told them i do not want to activate this service. After that also they had activated the service. Executive of your bank is doing fraud with people.
              So kindly disable or cancel my expression card service and work on customer care service also.
              Thanks & Regards
              Shubham Bhardwaj
              [protected]
              Aug 14, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 16, 2020
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15a4z) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                A
                Abhishek S Shah
                from Ahmadnagar, Maharashtra
                Oct 16, 2020
                Resolved
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                Resolved

                What's the issue with Icici bank today? All the services(Debit card, Credit card, net banking, upi) are down since morning and I am not able to transact. Customer care number is also not responding. This is not the right way to handle this issue. Kindly inform about the problem and when the services will be up again.
                Aug 7, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 16, 2020
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15a5e) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  M
                  mayraa
                  Oct 16, 2020
                  Resolved
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                  Resolved

                  Address: MAYUR VIHAR PHASE 1

                  Hello,

                  There is unauthrized charges are debit from my account details are below, take an action asap, as i need the money in urgent basis,

                  Rtnchgoct20gst
                  15/10/2020
                  Dr. : rs59.00

                  and second amount deducted
                  DCARD FEE6256SEP20-AUG+GST
                  amount 706.82.

                  i want my money back as soon as possible.
                  +2 photos
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 16, 2020
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15a5m) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    sanket brahmbhatt
                    from Ahmedabad, Gujarat
                    Oct 16, 2020
                    Resolved
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                    Resolved

                    Irresponsible behaviors and Fraud of Processing fees

                    Address: ICICI Bank Ahmedabad

                    Hello

                    I have applied for a Morgage LOAN to icici bank via one of its DSA persons name Parth Modi. Seeing my financial eligibility person said that you will be eligible for LOAN but you might get some lesser amount then the desired amount. He said that he had checked with the bank and the eligibility part is clear. He taken all documents with 2 cheque for processing fees.

                    Almost of after 5 days person has login my...
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                    S
                    Sushil15011955
                    Oct 16, 2020
                    Resolved
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                    Resolved

                    I remitted vide reference no[protected] of Icici bank through NEFT Rs 10000 to Laxman Das Rakhi Das account no [protected]on 14october around 2pm from ICICI BANK to state bank of India KAKDIP branch IFSC code sbin0001319 .2days have passed still the amount has not been credited in beneficiary account . As per RBI guideline this amount should be credited in bunch of 2 hours or returned to senders account within 1 day
                    I need help so that I could get the money back from Icici
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 16, 2020
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15a5z) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      aniliam
                      Oct 16, 2020
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                      I have been seeing this ecs charges on my account for months now. What is this charge about, kindly email me at [protected]@gmail.com
                      +1 photos
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15a4f) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        B
                        Bhavaniravi
                        Oct 16, 2020
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                        On 15/10/2020 midnit at 12:48 I received a msg that rs 1500 is debited from my bank account. The massage says on 14-Oct-20 Acct XX681 debited with INR 1, 500.00 on 14-Oct-20.Info: NFS*CWCW5233*. Kindly cgeck and let me know the reason why this amount has been debited from my account without my knowledge. Also advice on what needs to be done to claim this amount.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15a4k) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          ajay thalekar
                          Oct 15, 2020
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                          After closure of my I wish account amount is still not credited verify it and make it fast
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15a4p) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            Á
                            Árùñ Kùtty
                            Oct 15, 2020
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                            Address: 959 1st street gandhipuram coimbatore 641012

                            Payment methods not working
                            +1 photos
                            ICICI Bank customer support has been notified about the posted complaint.
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                              R
                              roopaljain001
                              from Guwahati, Assam
                              Oct 15, 2020
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                              Dear Sir/Mam,
                              Its highly impossible to work and maintain an account in your bank. Neither the manager here is working properly. Neither he knows the process of work, he just come to ask for funding in quarter end nothing else.
                              I already closed 4 accounts due to this reason, and will be closing rest all current and saving account from this bank. Due to reason of worst service.

                              The current situation is I had given KYC form on 06/oct/2020 for the account number xxx in the name of xxx.
                              but till date its not activated.

                              You can check balance and FD. Now I need to use them, but but due to worst bank service and worst manager I seen here at this branch.

                              He the useless manager, I dont know how you people had appointed as a manager post. He doesn't know the banking process. In KYC form I had given latest address proof documents, he dint change the address and submitted for re-open account from dormant. He even dont know that 1st change the latest address then submit for remove dormant.

                              So at present I have 1 current account and 3 savings account, that I will surely close. As i cant face issues due to your banking worst service.

                              I am sorry to say, the worst bank i had seen ever. If you can check through email, earlier also I had complaint regarding bank issues here.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 16, 2020
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15a6i) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Oct 18, 2020
                              Updated by roopaljain001
                              Already mailed you people, dint received any reply their also. You people are just hopeless.
                              Oct 18, 2020
                              Updated by roopaljain001
                              This is for sure will not maintain any accounts in this bank, neither will refer to anyone, infact will if any discussion done with friends or someone, will surely inform them the service you people are providing. THANKS
                              Oct 18, 2020
                              Updated by roopaljain001
                              I already mentioned all the problem here, and mailed also, then also you are saying mail, you read all the points, so solve them. I am talking about Nalbari (Assam) Branch manager, and bank service. So you people solve or do not solve I am not bothered now, I will do what I already told. THANKS
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a156iv) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team 
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                                U
                                umeshsawant
                                Oct 15, 2020
                                Resolved
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                                Resolved

                                Address: Pune

                                Dear Sir,

                                I have taken personal loan of Rs 5 L And monthly installement of Rs. 11301/- But this month not debited my account The balance is available on my ac in 9th Oct 20 since i have taken call of your customer care office but the customer care no is not reaching

                                Please resolve mu compliant to avoid unwanted charges and dues for reduce my cibil score
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 15, 2020
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a155s7) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  A
                                  Aditya Chugh
                                  Oct 15, 2020
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                                  I was assured by ICICI BANK personnel Shubhadeep who is working with you Guwahati Branch, that I can convert my complete outstanding amount of credit card to EMI now when I am trying to get the same done no one is really helping me out in the same regards.

                                  I tried to contact and connect with the team multiple times but no one helped me here.

                                  Apart from this one of my friends using the same facilities by ICICI BANK was able to convert the complete amount to EMI.

                                  The question here is why I am not being provided by the same services which were offered to my friend.

                                  Moreover why I am not getting proper response from the Bank.

                                  Why there is a discrimination???
                                  +3 photos
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 15, 2020
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Oct 16, 2020
                                  Updated by Aditya Chugh
                                  A guy named Rahul called me and when I tried to ask him why is it getting delayed he very abruptly disconnected the call
                                  Oct 16, 2020
                                  Updated by Aditya Chugh
                                  Icici Bank and its customer service is pathetic
                                  This was the number I received the call

                                  EMI on credit card - Comment #3749071 - Image #0
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                                    S
                                    sunny sayna
                                    Oct 15, 2020
                                    Resolved
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                                    Resolved

                                    I am trying to pay for application form of Bihar public service commission but site ( https://eazypay.icicibank.com) is not working properly.
                                    Merchant is Bihar public service commission
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 15, 2020
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a155s2) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Dineshchandra2095
                                      Oct 14, 2020
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                                      Personal Loan Cancellation Request

                                      Hi Team,

                                      On 29th September, I had availed pre-approved personal loan of 5.55 Lakhs from icici bank through paisabazaar website.

                                      Since I was not convinced with paisa-bazar representative's service post disbursal of loan amount, I tried reaching out to my ICICI Relationship Manager on the same day i.e. on 29th September (Ranjitha.S provided in ICICI bank app) through an email to her ICICI bank id . Due to the...
                                      +3 photos
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