ICICI Bank Complaints & Reviews

Today, I received a message from bank (Txn of INR 3, 990.00 done on Acct XX947 on 10-OCT-20.Info: VIN*GOOGLE S.Avbl Bal:INR 263.21.Call 18002662 for dispute or SMS BLOCK 947 to [protected]).

But, I have not done this transaction. Also, there is no OTP received from bank for this transaction. This is a fraudulent transaction on my account.
Kindly check and return my hard earned money to my account.

I am available at [protected]

Regards,
Prasad Bambale

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 10, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14x05) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

Bambale87's [Complaint's author] reply, Oct 13, 2020

Dear ICICI,

Yes, complaint has been raised to the bank on mail, customer service, fraud department. Also required documents are provided but refund of money is still awaiting..

Kindly expedite and refund the money.

Regards

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I had ordered a grinder from flipkart and as soon as I received it, I made a return request. It was approved and the debited amount was credited back by flipkart but it's not reflecting in my credit card.

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 10, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14x08) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 10, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14x08) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

B

Bambale87

Oct 13, 2020

Hi icici team,

I have raised a complaint also provided the required documents in the navi peth Pune branch.

Kindly expedite and return the money.

Regards,
Prasad Bambale

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Main Road, Kasturba Hospital Complex, Udupi District, Manipal, Karnataka 576104

Rs. 29.5 was debited twice from my debit card on 8th, 7th, 1st October and 30th September ( on previous dates too, but I failed to notice). While enquired, icici bank tells me that they charged me this because i have a failed transaction due to insufficient balance. I took my student account in icici bank because it was required by the college. They promised that no money would be deducted even if i dont have balance in my account. Also, i pay an annual fees of 177.00 rupees for the maintenance of my debit card. Displaying the transaction details is the basic thing icici bank should do no matter if it's a failed or successfull transaction. Also I did not receive any alerts for these deductions. These kinds of deductions they make by making use of the students' lack of awareness is gross and inappropriate. I need this charge to be removed from the banks services and i want my money back.

+2 photos

ICICI Bank customer support has been notified about the posted complaint.

Oct 10, 2020

Updated by Aravind Sathish Kumar Sorry it is not twice in the first line, it was supposed to be multiple times

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Main Road, Kasturba Hospital Complex, Ududpi District, Manipal, Karnataka 576104

Rs. 29.5 was debited multiple times from my debit card on 8th, 7th and 1st October and 30th September( Also on previous dates, but I failed to notice them till now). While enquired, icici bank tells me that they charged me this because i have a failed transaction due to insufficient balance. I took my student account in icici bank when they promised that no money would be deducted even if i dont have balance in my account ( My account is...

+2 photos

Helpful

Found this helpful?

Write a comment

Hi,

I have not taken any 2 wheeler loan from ICICI bank so far. CIBIL report showing that i have taken a loan in 2006 which i am not aware of any and written-off later.

Thanks,
Ravinder

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1512g) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Nach_ad_rtn_chrg~bajajfin...

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserv and told me they authorized to deduct only loan amount, not any other charges.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

Please stop all these.

Regards,
Rohiet

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1512d) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Name :- yogesh sharma
Card no. :- [protected]

Continue 2 month icici bank debit extra amount from my credit card plz solve as soon as possible

+1 photos

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Oct 09, 2020

Updated by Dr.Yogesh sharma There is written over limit charges... but I'm not using over limit... that same think also occurs last month also so plz refund my all amount.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 13, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15128) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Dear Sir/Ma'am,

Request you to Pls help me to get my Rs. 30K

Regarding my BO Complaint No. [protected], I have done wrong IMPS transfer from Axis Bank to ICICI Bank User, Agree that it was my mistake

As I complained to Axis Bank, As well as RBI Also then I got a call from ICICI Branch Manager Mr. Deepak (Mobile Number : [protected]) and Regional Manager Mr.Jain (Mobile Number: [protected]) .

As They said ICICI Bank Customer account is freezed and already Account Holder have sufficient amount.

But after a few Days now ICICI Branch Manager also not responding to calls or messages.

Already 3 Month over after various level approach but still i am waiting for my hard earn Money.

Hope You will help me to get this Rs.30K Amount

Contact Details: +91 [protected]

Oct 9, 2020

Complaint marked as Resolved

I got a call from ICICI Branch Manager Mr. Deepak (Mobile Number : 7704902481) and Regional Manager Mr.Jain (Mobile Number: 8756998088), As They said ICICI Bank Customer account is freezed and already Account Holder have sufficient amount. But after 3 month also still i have not received any amount

ICICI Bank customer support has been notified about the posted complaint.

Oct 09, 2020

Updated by hidharmendra1 Still Issue not resolved without checking fact...Please dont resolve my case as request you Pls

Oct 09, 2020

Updated by hidharmendra1 Request all of you from Axis Bank as well as ICICI Bank Team,

Regarding my BO Complaint No. [protected], I have done wrong IMPS transfer, Agree that it was my mistake, So anyone Please suggest further action.

As I complained to Axis Bank, As well as RBI Also then I got a call from ICICI Branch Manager Mr. Deepak (Mobile Number : [protected]) and Regional Manager Mr.Jain (Mobile Number: [protected]) .

As They said ICICI Bank Customer account is freezed and already Account Holder have sufficient amount.

But after a few Days now ICICI Branch Manager also not responding to calls or messages.

Verified Support

Oct 09, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Oct 10, 2020

Updated by hidharmendra1 Dont Resolve this Area without confirmation

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I applied for amazon pay icici credit card the application is processed and the card was dispatched through speed post, But the but yesterday i received a message saying: "Returned Undelivered: Credit Card - Amazon Pay ICICI Bank Credit Card for Acct XX6002 sent by speed post, AWB JM[protected]IN returned due to-RTO Through Speed Post."
I have checked the address on the post office tracking website and it is entered wrong. I decided...

Helpful

Found this helpful?

Write a comment

THere was a charge of Rs. 590 with the comment saying ECSRTNCHGS081020_SR[protected].

I want my money back.

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 9, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14v04) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: India

ICICI has opened a demat account and linked to my bank account without my consent and without informing anything to me. Now they are charging annual fee of Rs 826 twice. I called customer care, they told me to go to icici bank and get it resolved. But when they opened the account, they didn't even bother to take any consent.This is complete FRAUDULENT activity and it is hindering me to use my icici bank account....

Helpful

Found this helpful?

Write a comment

Dear ICICI Bank,

I see I have been charged an amount of Rs 88.50 with reference to DP charges. DP charges are applicable whenever one sells any shares from their demat account, but as informed to your helpdesk mail id, I have never traded in Shares till date on my demat account, then on what basis are you charging me the same?
This kind of tricks are not expected from a bankk of your repute.
Kindly don't scam your customer with charges that are not valid!

+1 photos

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14vgr) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: No idea

As per the cibil report credit card no [protected].
Balance is showing as 0.
But card is not closed yet
As i contacted to the bank - and submitted the closer form and also
Called to customer care - they told me they could not be able to find these account number or card number.
But cibil is having an negative impact on me
Please kindly help us.. From my end i tried several times but unable to resolve this issue

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Oct 12, 2020

Updated by Rajaram Sunku Till Now no one is get in touch with us and my CIBIL updated with wrong info please help us

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi,
I am an ICICI Bank customer.Yesterday, Rs. 233 got deducted from my account.

Account No:[protected]
Date of incident(deduction as per passbook): 7th Oct 2020
Amount: 233.17
Transaction description: ECSRTNCHGS051020_SR[protected]

No SMS/Email received for above transaction without my knowledge on same.

Requesting for above refund.

Thanks,
Shashank
Email ID: [protected]@gmail.com

+1 photos

Aug 12, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

View replies

S

Shashank125704

Mar 2, 2021

Hi,

Not received any communication from anyone from Bank, still unresolved, In fact got another 3 incidents where similar amounts got deducted.

12 Oct - 351 Rs.
31 Oct - 5 Rs.
6 Feb - 114 Rs.

PFA all 3 passbook proofs.
Kindly initiate refund for all 3 incidents.

Thanks,
Shashank

ECSRTNCHG - Amount 233 rs. deducted from ICICI Bank account without any knowledge - Comment #3806449 - Image #0

ECSRTNCHG - Amount 233 rs. deducted from ICICI Bank account without any knowledge - Comment #3806449 - Image #1

ECSRTNCHG - Amount 233 rs. deducted from ICICI Bank account without any knowledge - Comment #3806449 - Image #2

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I can see amount 590/- deducted from my ICICI bank account. Could you please check and confirm why this deduction happened and refund as soon as possible.

+1 photos

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 9, 2020

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Thrice the debited is done from my account in favour of funding iwish " 30K on 29 Oct 2018, 24K on 7 Nov, 2018, and 13K on 26 March 2019, I never funded any such things. Don't understand what wrong with icici Bank. Please look into the matter.

+1 photos

Oct 12, 2020

Complaint marked as Resolved

thankyou

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 9, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (insert post ID here) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

sachinjsh07's [Complaint's author] reply, Oct 10, 2020

Done, I have sent an email on the above address as suggested.

ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 9, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14uy5) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

sachinjsh07's [Complaint's author] reply, Oct 10, 2020

Done, I have sent an email on the above address as suggested.

sachinjsh07's [Complaint's author] reply, Oct 10, 2020

received a message failure, what kind of email address is this [email protected].

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Hello,
Transaction on my credit card was with held yesterday due to security reasons. May i know the reason for the same and how to resolve it.
Ph no. [protected]
Name - shreyeshvi r

Thanks in advance.

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 8, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14t2j) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Dear concern

I am very sorry to say that i am being exploited of being going through the bad financial situation. Called many times the customer care number but all of your executives just don't want to help the customer. I am going to raise the same concern in the consumer court and the social media. Also will never allow any of my known to have an account in icici bank as you guys don't care about the customer. You simply find many ways to deduct the amount from my account. Also i am going to be an npa to you. Do whatever you can do.

1. I paid 105000 into my loan account but my emi is still same, same is neither being reflected on the portal anywhere, i called the customer care but got no solution rather call was deferred.

2. So many deductions from my account i don't even know the meaning for the same.

3. So many penalties were charged after being aware about the current covid situation

+1 photos

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14scb) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Sir,

I have personal loan no. Lbmys[protected]. I want yearly statement of loan account for[protected] year.
Please send the it certificate for the year[protected] to my e-mail id - [protected]@gmail.com

I have requested so many time without any updates request is being closed. There is no response from any one when called to customer care number or if i send mail also no response.

Please provide proper customer care number and email id who will response.
Whether you are providing service to customer or not.
I am trying to call customer care number from four months no one is responding.
If i visit the branch they will say there is technical issue or server is slow. I have visited four times in branch

Best regards,

Chethan das

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello, without my knowledge the amount of rs. 590 was deducted. It doesn't happen earlier. I did not get any message nor alert on my phone number.
Ecsrtnchgs051020_sr[protected] this was the code i saw. They are stealing money.

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 8, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14sc2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 8, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14sc2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 318

Fraudulent transaction in my savings account

Post your Comment

Refund in credit card

Post your Comment

POSDEC charges deducted from my zero balance account

Post your Comment

POSDEC CHG deducted from a student account

Wrong two wheeler loan entry in my cibil report

Post your Comment

Nach_ad_rtn_chrg~bajajfin... charges deducted from ICICI account

Post your Comment

Debit extra charge without any reason

Post your Comment

Wrong IMPS Transfer BO Complaint No. 202021011001242 Payment not received

Post your Comment

Re-dispatch of the credit card

ECSRTNCHGS 081020 SR703447320 of Rs. 590 debuted

Post your Comment

Demat account opened without consent

Dp chgs till aug-20, Kindly don't scam your customer with charges that are not valid!

Post your Comment

credit card cibil report credit card no 0000000014343435 not closed the card

Post your Comment

ECSRTNCHG - Amount 233 rs. deducted from ICICI Bank account without any knowledge

Post your Comment

[NACH_AD_RTN_CHRG] 590/- money deducted from ICICI bank account

Post your Comment

Unauthorised debits done in favour of funding wish in year 2018

Post your Comment

credit card - transaction failure

Post your Comment

icici is exploiting me

Post your Comment

raised so many request for loan account it certificate for 2019 -2020 year

Post your Comment

ecsrtnchg unknown charges

Post your Comment

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 318

Fraudulent transaction in my savings account

Post your Comment

Refund in credit card

Post your Comment

POSDEC charges deducted from my zero balance account

Post your Comment

POSDEC CHG deducted from a student account

Wrong two wheeler loan entry in my cibil report

Post your Comment

Nach_ad_rtn_chrg~bajajfin... charges deducted from ICICI account

Post your Comment

Debit extra charge without any reason

Post your Comment

Wrong IMPS Transfer BO Complaint No. 202021011001242 Payment not received

Post your Comment

Re-dispatch of the credit card

ECSRTNCHGS 081020 SR703447320 of Rs. 590 debuted

Post your Comment

Demat account opened without consent

Dp chgs till aug-20, Kindly don't scam your customer with charges that are not valid!

Post your Comment

credit card cibil report credit card no 0000000014343435 not closed the card

Post your Comment

ECSRTNCHG - Amount 233 rs. deducted from ICICI Bank account without any knowledge

Post your Comment

[NACH_AD_RTN_CHRG] 590/- money deducted from ICICI bank account

Post your Comment

Unauthorised debits done in favour of funding wish in year 2018

Post your Comment

credit card - transaction failure

Post your Comment

icici is exploiting me

Post your Comment

raised so many request for loan account it certificate for 2019 -2020 year

Post your Comment

ecsrtnchg unknown charges

Post your Comment

Related businesses