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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 315

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S
Shrutisrvstv
Oct 18, 2020
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Suspiscious Amount debited but not credited till yet
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ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15ioq) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Sanjay Debnath
    from Bengaluru, Karnataka
    Oct 18, 2020
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    Hi Team,

    It been 4 months, we are chasing bank to get the refund of demat acount which we have not requested.

    We have tried everything - visited bank, approached via twitter/email/complain page & spoke to customer care. Nothing helped, your chutiya/dumb employees are not understanding OR may be they pretend they are not understanding for their goo[censored]p.

    I opened FD in your bank. The sales person came & collected the documents. He never discussed about the demat account while opening the FD.

    Later I was surprised to see the deduction for the service (Demat A/C) which I never used because I was not aware whether I have any demat account.

    I checked the demat opening form & found the signature is not done by me. The signature is different.

    Your sales person has done the signature & opened the demat account without my consent in order to achieve the sales target. For that I have enough proof. I have the copy of demat account opening form with forged signature.

    This is really big issue. I hope issue will resolve soon, otherwise will drag you to consumer forum for doing forgery.

    Reference # : ICICICARE=[protected]
    Service Request # : SR[protected]
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 19, 2020
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15ins) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Oct 20, 2020
    Updated by Sanjay Debnath
    We have tried everything - visited bank, approached via twitter/email/complain page & spoke to customer care. Nothing helped.

    Really fed up. Not getting any help from your bank. It been 4 months, we are chasing bank.
    Oct 27, 2020
    Updated by Sanjay Debnath
    ### ### ICICI. I know you people will never help to rectify the issue because of you have commited huge crime.

    This time you ###S have opened the demat account with forge signature & deducted the charges.

    I emailed to senior management as well, no reponse. It seems the management also aware of the fraud done by their employees.
    May 09, 2021
    Updated by Sanjay Debnath
    Finally RBI lokpal found ICICI guilty of doing document forgery to open demat acoount without consumer consent. RBI forced ICICI to return whole demat changes to consumer.

    We have not taken any strict action against ICICI due to the lack of time. Document forgery is biggest crime as per indian law.
    Similar thing happened with me. With the savings account opening.
    Agent forged signature on the demat forms.

    Charges deducted for past 3 years. No email. No message for deductions from saving.

    What to do now?
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      kruthi.r
      Oct 17, 2020
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      Iwish account disappeared from my account

      Icici i wish deposit details have been removed from my account before the maturity itself. I am not able to see the amount or the i wish account details. I thought it's a system issue.. But it's been more than 10 days, I'm not seeing my iwish account itself. It was there in October 01st week but not seeing after that.
      Don't trust icici anymore... With high difficulty, I was trying to save bit of my amount for health emergencies......
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      Saifur Rahman Mohsin
      from Bengaluru, Karnataka
      Oct 17, 2020
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      Resolved

      Unauthorised reversal of amount

      Address: ICICI Cox Town Bengaluru Branch

      I get rental payments from my tenant in Bangalore. This is made into my father's account (which I maintain) and I usually immediately transfer this to my father's local (home) ICICI account since it's his money and I'm just managing it for him since he's not in the same city as the tenant whereas I am. This time, after I transferred the received rental amount to my father's account, the original payment got reversed to the tenant without...
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      goyalvipul
      Oct 17, 2020
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      I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 17th October, 2020. Could you please assist me regarding this. Please find the attachment regarding the same.

      Name: Vipul Goyal ([protected])
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15dg4) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      goyalvipul's [Complaint's author] reply, Jan 26, 2021
      Nothing has been done in this concern yet. the deductions are happening on every month basis.
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        GouthamVishnu1706
        from Hyderabad, Telangana
        Oct 17, 2020
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        Hi Team

        Name: Goutham Kumar Karan
        Mobile no: [protected]
        Pockets wallet account no : [protected]
        Reference No:[protected]
        Please find the below Screenshot

        Recently on 14th Oct i have been Tried to added Fund in my ICICI pocket wallet Rs 5000 through Net Banking The amount as been Debited from my account but till now didn't got credited no one is taking care
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        ICICI Bank customer support has been notified about the posted complaint.
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          Ayushk2138
          Oct 17, 2020
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          Sir i had made a transaction on 29 september 2020 on eazypay through upi. Amount rs 600 has been debited from my account but has not been recieved by the benefeciaries yet.
          So i request you to please resolve my issue
          +2 photos
          ICICI Bank customer support has been notified about the posted complaint.
          Oct 17, 2020
          Updated by Ayushk2138
          Actually i was filling an online application for bpsc and when i went for payment and done paying through upi amount got deducted but bpsc didnt recieved the payment yet and is still saying to make a payment
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15fy0) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            GouthamVishnu1706
            from Hyderabad, Telangana
            Oct 17, 2020
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            Hi Sir,

            Recently on 14th Oct i have been Tried to added Fund in my ICICI pocket wallet Rs 5000 throught Net Banking The amount as been Debited from my account but till now didn't got credited
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15dfh) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              babele
              Oct 17, 2020
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              Address: Noida Sector 18
              Website: ICICI ban credit card froud

              I have receiving a fake credit bill which is totally Fraud every month I have raised complaint with bank with no response. Now they are sending bill with every month hike prices
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15df5) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                ishan agravat
                Oct 17, 2020
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                My name is ajay agravat and i am holding a salary account in ICICI bank. I just saw today whene i checked my account online, i had been charged POSDEC CHG for many number of time RS.29.50 each for many months. Most of time i have not used my card so why charged me first explain me about charges. And give me a refund my all money wich was debited from my account by POSDEC CHG.. other wise i am go for next level.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15deu) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  mausam369
                  Oct 16, 2020
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                  I got a text saying account debited :

                  Txn of INR 750.00 done on Acct XX on 16-Oct-20 Info: VIN*GOOGLE W
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15c3i) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    Dinu91
                    Oct 16, 2020
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                    Hi, My name Rathinakumar. My ICICI meal card is not working. I am not able swipe it in any restaurants as it shows transaction declined. I am not able to use it in swiggy and Zomato also. But, my card status is active only.

                    Kindly help me in resolving this issue.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15a4c) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      shubhbhardwaj
                      Oct 16, 2020
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                      Resolved

                      Address: Branch- Ranipur Haridwar, Uttarakhand

                      I had just open a new salary account in ICICI Bank, at that time they do not informed me about the expression debit card and they had activated the service. After that i had a word with my company bank executive he informed me about the expression card, at the same time i had visited the bank again and told them i do not want to activate this service. After that also they had activated the service. Executive of your bank is doing fraud with people.
                      So kindly disable or cancel my expression card service and work on customer care service also.
                      Thanks & Regards
                      Shubham Bhardwaj
                      [protected]
                      Aug 14, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 16, 2020
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15a4z) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        Abhishek S Shah
                        from Ahmadnagar, Maharashtra
                        Oct 16, 2020
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                        Resolved

                        What's the issue with Icici bank today? All the services(Debit card, Credit card, net banking, upi) are down since morning and I am not able to transact. Customer care number is also not responding. This is not the right way to handle this issue. Kindly inform about the problem and when the services will be up again.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 16, 2020
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15a5e) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          mayraa
                          Oct 16, 2020
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                          Resolved

                          Address: MAYUR VIHAR PHASE 1

                          Hello,

                          There is unauthrized charges are debit from my account details are below, take an action asap, as i need the money in urgent basis,

                          Rtnchgoct20gst
                          15/10/2020
                          Dr. : rs59.00

                          and second amount deducted
                          DCARD FEE6256SEP20-AUG+GST
                          amount 706.82.

                          i want my money back as soon as possible.
                          +2 photos
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 16, 2020
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15a5m) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            sanket brahmbhatt
                            from Ahmedabad, Gujarat
                            Oct 16, 2020
                            Resolved
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                            Resolved

                            Irresponsible behaviors and Fraud of Processing fees

                            Address: ICICI Bank Ahmedabad

                            Hello

                            I have applied for a Morgage LOAN to icici bank via one of its DSA persons name Parth Modi. Seeing my financial eligibility person said that you will be eligible for LOAN but you might get some lesser amount then the desired amount. He said that he had checked with the bank and the eligibility part is clear. He taken all documents with 2 cheque for processing fees.

                            Almost of after 5 days person has login my...
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                            Sushil15011955
                            Oct 16, 2020
                            Resolved
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                            Resolved

                            I remitted vide reference no[protected] of Icici bank through NEFT Rs 10000 to Laxman Das Rakhi Das account no [protected]on 14october around 2pm from ICICI BANK to state bank of India KAKDIP branch IFSC code sbin0001319 .2days have passed still the amount has not been credited in beneficiary account . As per RBI guideline this amount should be credited in bunch of 2 hours or returned to senders account within 1 day
                            I need help so that I could get the money back from Icici
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 16, 2020
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15a5z) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              aniliam
                              Oct 16, 2020
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                              I have been seeing this ecs charges on my account for months now. What is this charge about, kindly email me at [protected]@gmail.com
                              +1 photos
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15a4f) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Bhavaniravi
                                Oct 16, 2020
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                                On 15/10/2020 midnit at 12:48 I received a msg that rs 1500 is debited from my bank account. The massage says on 14-Oct-20 Acct XX681 debited with INR 1, 500.00 on 14-Oct-20.Info: NFS*CWCW5233*. Kindly cgeck and let me know the reason why this amount has been debited from my account without my knowledge. Also advice on what needs to be done to claim this amount.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15a4k) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  ajay thalekar
                                  Oct 15, 2020
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                                  After closure of my I wish account amount is still not credited verify it and make it fast
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15a4p) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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