ICICI Bank Complaints & Reviews

Dear Mr. Mitra,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Personal Loan’ as the subject line. Request you to provide the relevant details of your loan, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

ICICI BANK really sucks... better to stay away from this bank and its products.

Dear Sir,

My self Balamurugan, I am a customer of ICICI Bank. My Account No is[protected]

My Loan Account No is LPCHE[protected], My Loan amount is Rs.2Lakh on 2007 on Feb, I have paid EMI upto Feb 2009.

I lost my job in 2008 so i am unable to pay my Personal Loan due amount. Now 9 months due from my side is pending.

Few days back i got a call from Settlement Department.

What is the procedures to do the settlement ?? How should i pay the amount ?? by Cash or Cheque ?? to whom I should pay ?? Where should i Pay ??

Rgds.

G.Balamurugan

Ring @ [protected]

ICICI Bank / Personal Loan — Loan account no: LICAL 00008701583 and your letter ref no: D3/232980/2688/LICAL00008701583 dated APRIL17,2010

Re: Loan account no: LICAL [protected] and your letter ref no: D3/232980/2688/LICAL[protected] dated APRIL17,2010
SUB: Illegal demand of Rs. 20013/ = for settling the aforesaid loan account when your concern already settled the account by handing over settlement letter under reference no: 73427/October /2009 dated nil .
Dear Sir,
This is to inform you that my son's aforesaid a/c has already been settled on 25. 10. 2009. I had paid a sum of Rs.5000/= by dash and a sum of Rs, 5000 by cheque being no: drawn on Karnataka Bank dated 27.11 2009. Your concern issued receipt against such payment and also issued settlement letter 73427/October /2009 dated nil .
Be it stated here that your concern has not encashed my said cheque till date retain the same with the bank for unknown reason.

Be it further stated that somebody of your office constantly demanding aforesaid amount of Rs. 16000/ = over telephone as he is showing that my said account has yet not settled.

Under the fact over I hereby call upon to show the said account operative as on date and also show how the said person is demanding Rs. 16000/ = when the said account has already been settled on 25. 10. 2009. against which I have received settlement letter from your end.
I am retired engineer having no income, my son is unemployed, to meet their( I.C.I.C Bank) illegal demand is virtually impossible for me.


Yours faithfully

Dipak Bose

Dear Dipak.

We are sorry to hear about this unfortunate experience and would want to resolve this matter with finality. Please email us your contact details at [protected]@icicibank.com and we assure you the necessary action will be taken at the earliest. Kindly mention “UID 477856” in the subject line.

Regards,
ICICI Bank Customer Service Team.

Dear Mr. Panchal,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Account’ as the subject line. Request you to provide the relevant details of your account, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Stay away from this BANK.

Dear Sir / Madam,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service-Debit Card’ as the subject line. Request you to provide your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

hi sir,
day before yesterday i tried to withdraw money but i had wrongly typed my pin code, and today after 36 hrs i tried agian but cuoldnt withdraw money.

Dear Sir/Madam,

We will be happy to help you. Please write to us at [protected]@icicibank.com with your credit card number and contact details. Kindly mention the subject line as ’’Comments from Site’’.

Sincerely,
Nodal Officer
ICICI Bank

I am an existing customer of ICICI. My A/c, No. is[protected] and I had taken Home Loan from ICICI Home Finance. My LAN are LBCAL 000003, LBCAL 000007, LBCAL 0000012. My grievance is that though the hike in the interest rate has been reflected on my Home Loan EMI from the month of May, 2011, no communication has been made to me so far in this regard. Surprisingly, the EMI amount that has been deducted from my A/c. i.r.o. LAN LBCAL 0000012 in the month of May, 2011 is Rs. 1890.00 which in no way conforms with my scheduled deduction, i.e. Rs. 1218.00 which has been though deducted for the month of June, 2011. - Seek clarification.

ICICI Bank Ltd. — FRAUD THRU BILL TRANSFER

TFD of Money from Saving Account No.[protected] Rs. 33300.23 on[protected]
– BIL/[protected]/Divorve Settlement f /NS.

Sir, 10 days have been passed but I have not received any assurance/ confirmation, regarding this fraud. I am a small Computer Operator At Agra earn Rs. 5000/- Salary P.M. my whole family mentally disturb against this fraud. I have never share my password etc with any one since I have account with you.

I HOPE TODAY YOU WILL TAKE THE ACTION AND help toREVERT This E DEBIT AMOUNT,
I humbly request you to please do the needful earliest.

With Regards
SUNIL KUMAR SHARMA
403, Krishna Nagar, Bisheshwer Ganj,
AGRA CAnTT - 282 001
M-91-[protected]

Dear Mr. Ragavendra,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue-Paypal' as the subject line. Request you to provide the relevant details of your account along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

I had the same issue, however i didn't try it the second time ... used my dad's HDFC bank account and it worked like a charm . i contacted the customer care and the response i got was "We wish to inform you that the funds transfer facility from www.paypal.com to you savings account is not available" .

Now, since they told me in plain simple words that NEFT is not supported by ICICI bank i am left with no option other than to close my account (which i had opened just this very month ) . I'll have to hold on for atleast 6 months though ... i've read somewhere that ICICI bank would charge me for closing an account earlier than that.

Needless to say, my experience with ICICI bank was 'unforgettable', however brief it may be ...

So what is the Solution of Getting Money from Paypal. How to get the Money Transfered.. means through which way...Does any bank supports The Paypal..

Dear Mr. Singh,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue-Interest warrant’ as the subject line. Request you to provide the relevant details of your issue along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

I would like 2 inform u that a fake transaction made on my ICICI Bank Credit Card without my knowledge and intervention,
I raised a complaint with my bank, but I am not getting a proper response.

The details are mentioned below:

Card Holder's Name : PREM PRAKASH
Card No. : [protected]
Address : C-58, NOIDA, Phase-2, PIN-201305

For any clarification contact me on +91-[protected]

Fake Transaction detail ez 14/06/2009 7/12 EMI Principal - ICICI LOMBARD 12EMI Rs. 697.50


I hav ICICI Lombard card and I paid my full payment in one time transactions wid d help o[censored].
Ten wat ez tis..
My Lombard Policy No.Ez 4034/FPP/03398197/00/000
& Card No.ez IHPN[protected]/01

Please do take immediate action...

icici bank /home loan — Original documents sent to KOTAK Bank without costomer consent

Sir, I took housing loan in ICICI bank in PUNE branch My Loan account number is
LPUN[protected]. I Paid all the EMI. When I contacted ICICI bank people in pune branch, they told me that loan has been closed & my house original documents have been given to KOTAK Bank without my consent. how come bank like ICICI dumping costomer original documents with other bank.
Please concerned people address my issue, give me justice

Thanks
Nagappa Biradar
[protected]

Collection Agency — paid money not credited to credit card account

hi,

I am vm venu. I have seen an agency in chennai in the name of BSA logistics gangai amman koil st andavar nagar 6th cross st vadapalani chennai from is repeatedly stealing the cash paid for credit card i have the experience with payment to abn amro credit card and barclays credit card.

please don't pay cash to this agency you will be levied intrest amt -late payment fee - and in some cases overlimit fees because the agency is not submitting the collected cash to the banks.If at all pay only crossed cheque with your credit card no.

I'm so sorry to write you, about the superb service support of ICICI bank. My account was locked by the bank due to a credit card payment related issue. I was getting frequent calls from ICICI credit card section and i did a settlement of Rs 35K with the bank on 28.03.2009. I thrusted ICICI bank, since i was using this account for very long time. Now even after completing the Settlement procedure, bank is not ready to remove account locking, hence my cheques are getting bounced, and the most surprising matter is, bank has deducted cheque bouncing charge first. over and above Credit card department has taken Rs 5893/- From my account on 28.04.09 with out my knowledge. I was try to contact you in many ways, you can see attached file for the series of communication with your "Great" customer service department,

Finally i visited your Jamshedpur branch, where i deposited 35K, and bugged for helping me, but Manager Operation has clearly said they can only collect money, you have to go to Credit card section. So i went to the Credit card section Where i forced to Wait for 2 Hrs. Because this was running by a Single Man. and he is office is in opening by 11AM.( but you can see the timing written on the ICICI board as 10 AM to 4 PM). I got a surprising replay from him, my card is belonging to Indore, so you have to contact Indore person, and the person who locked my account is one Mr. Amit Chourasia. and he kindly given his contact no and asked me to contact him. Two days i was desperately trying his number[protected], Some how yesterday he picked his no and he said you have to contact Mr Ankur, ( i don't know, who he is) in his direct no:[protected]. By see this no, i think both are sitting in the same office but, he was not in a position to help me out to talk to Mr Ankur or try to understand my problem.

Before taking money i used to get so may mails and called regarding the benefits of ICICI Bank, but now I'm truly cheated by ICICI bank and nobody is ready to help me.

dear sir
i want to settel my full and final payment i want to know the details and final statement to pay

dear sir

i am not using my credit card since 4 months, i told your collection agent from last 4 months to settel my account but your people take didint take any action . so if send the full and final statement i will cleared it of immediatelyl
my credit card no : [protected]

Dear Mr. Phatak,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue-Credit card’ as the subject line. Request you to provide the relevant details of your credit card along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

To,

The Head office
ICICI BANK LTD.
Mumbai-400051

Subject- Due to missing or lost of Cheque.

Sir,
I am ABHA SINHA account holder of ICICI BANK LTD. Sitapur branch. Sir, i have deposited cheque no-642673/[protected]/23 in ICICI BANK Sitapur of Rs- 354000/- i got the cheque
from POST OFFICE JHANSI through a payment of my kisan vikas patra (KVP) maturity amount at 08/08/2012 final settlement of KVP. As we deposted the cheque in ICICI BANK on 09/08/2012
after one week we went to bank and asked about the cheque, they said they have missed or lost the cheque in clearing house lucknow branch and they asked us to bring another cheque from the post office jhansi and given a letter of cheque lost or missed by icici bank, but the post office jhansi branch manager said that they will not issue another cheque and told us to put a case against the icici bank sitapur branch.
kindly request, please urgently given my maturity amount of my cheque deposited in my bank account.

Note-: I have to face some many problems beyond my payments-
1. staff was not respond properly and timely
2. misbehavior of executive and doesn't any knowledge about RBI rules and regulation.
3. mobile and phone cal didn't receive at urgency of customer.
I was totally irritate for this irresponsibility of staaf and manager all those, please give a suggestion what can i do for all the activities of your branch head .

Another REQUEST- I have to purchase a property in Lucknow near amausi airport so the payment would not pay as we commitment of date-15/08/2012
due to lost of my cheque icici bank so its to late about my payment, i request to you please urgently credited my amount rs 354000/- in my account of icici bank.
If i didn't pay my amount to property dealer, the plot would be cancel due to late payments and cancel my deals of plot.

Details-:
Name- Abha Sinha
ICICI BANK Account No[protected]
Cheque No- 642673/[protected]/23
Address- A-12, Awas Vikas Colony Sitapur-261001
Mobile No- [protected]. [protected], [protected]

ICICI BANK Address- ICICI BANK LTD, PLOT NO[protected], NEAR SBI MAIN BRANCH, HOSPITAL ROAD, SITAPUR 261001
Executive name- Sumit, Mobile No- [protected]

ICICI bank is really irresponsible and careless bank. It is not only customer unfriendly but also they are not full fill the promise which is made with customer at the time of sold the product.
So don’t belive on icici bank particularly ICICI pru life.

Dear Mr. Sangayya,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue-Credit card’ as the subject line. Request you to provide the relevant details of your credit card along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

ICICI Bank Ltd — Return of Original property documents

Loan account number : LBBNG[protected]

I took housing loan and pre closed on 27-08-08 by paying entire amount vide ch no.913456/29-05-08 for RS 108314.27 and realised this cheque from my Bank on 29-05-08 but till today i have not received back my original documents.


While loadging this complaint by mistake i have put Fosroc chemicals India Pvt Ltd name instead of ICICI Bank Ltd.

Please ignore my earlier complaint since its typographical mistake i regret for the same.

My Mobile no. [protected]

ICICI Bank Ltd. — Misplaced Document

I have foreclosed my above HL account LBMUM[protected] with ICICI but not received complete documents from ICICI. my original society share certificate is missing from the list of documents given to me. Now i am paying pre emi interest to bank as the douments are incomplete, can anyone suggest me what can be done in this case,

Dear Mahesh,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Have you received a written acknowledgement from ICICI stating that the original property documents are lost?

I have an ICICI account.My icici a/c number is[protected], pune, bund garden branch. On 02-06-09
i went to HDFC bank ATM to withdraw money using my debit card. I put up a request for Rs 700 at 19:23:57. ATM took some time and then it says ” Transaction timed out” and i did not get the money.I tried again with amount 700rs.i received the money, Now when I checked my account balance it deducted 1400 rs(debited twice).please credit my 700 rs into my account.

Thanks&Regards
Ramkishore

dear all,

be careful. i reced. call from[protected] /[protected]. they said that you recd. one courier from bangalore we sent that courier twice but yr residence closed. just confirm your office address or residence address.

hai this all are from HSBC bank already we found they are talking like: Courier company or other.
they are collection DATA from Phone service Provider and then they will start to call every one :
example: your name is vinod.. now airtel having same name 1000 number by name of Vinod..
and Bank will start calling to every one, even they not sure that person is Right...!
i mean" in bank Defaulter List if name is: VINOD and bank will found New number name of Vinod.. then they will call.

>>
ALL BANK ARE WASTE PLEASE DON'T GO FOR ANY .. LOAN/CARD.
first u tell me..before all this CARD/LOAN .. our Life was going-on right.!!!
then Y we all are depend upon all this Banks?

so say" NO.
enjoy simply life..
[censored] to bank


every one is in trouble.. by banks.

hai friends.. this is collection agency.. now is clear :--) because,
yesterday i got call from HSBC BANK Civil court Advocate.. some time they are using another bank name
i spoke with HSBC BANK ADVOCATE.. THEY SAID" WE ARE FROM HSBC BANK CREDIT CARD/LOAN.
because they are collection data from phone service provider.. example :loan defaulter is : MANISH okk they will collect all phone numbers name of MANISH... now after collect finally they will start calling to everyone, in between if they have Doubt then they will call on that same number with Verify. this all are [censored]eerrr
numbers:
[protected] TATA
[protected]
[protected]
[protected] Operator : VODAFONE : DELHI
[protected] Operator : BSNL :ANDHRA PRADESH
[protected] Operator : VODAFONE : DELHI
[protected] Operator : VODAFONE : DELHI
[protected] Operator : VODAFONE : DELHI
[protected] Operator : VODAFONE : DELHI
[protected] Operator : VODAFONE : DELHI

To,
The Manager,
ICICI BANK LTD,
248, Andheri Kurla Road,
J.B. Nagar, Andheri (East)
Mumbai - 400059

Dear Sir,

After receiving your mailer.we check our account balance on our Net Banking service & As Per Online Balance InformationThere is still The Credit Balance of Rs. 30000 In Our Account / For Withdrawl / As Credit The Balance Position Up To Minimum 10 Days.

We again regrets you to send us mailer or emails only offer checking our balance & withdraw position up to Minimum 10 Days. Please donot send such letter on the base of only one day balance position.


Thanking You

Yours Faithfully,
Bharat Bhai M. Shah

Getting calls to family members and relatives from [protected](icici bank manger, Mumbai, india) saying that we took personal loan for 5 lacks in 2006 and We have not taken any personal loan till now and he was asking all of details and phone numbers. He is calling 20 times a day and irritating and he wasn't able to provide any proof. Its frustrating.

Harassment calls from [protected] - Sanjay Boga regards to loan taken but we have never too any loan from SO PLEASE BLOCK THIS NUMBER because this is height of harassment to relatives and friends with abusive words.

my dear sir/madam
i am your credit card holder, i paid my dues in the 7/8/2008, cheque no ;00157689, amount is 7, 932(final payment)we never used your credit card, and i dont want to use it too, but you 0we me 500rs, but still i am getting yourstatements saying that you have to pay such amount like this.
i am fedup with this, and please call me on my mobile
[protected]
pasumarthy vithal
m-171,
2nd floor,
guru harkishan nagar, paschim vihar
new delhi-110087
customar id 4754945

please note my credit card no
[protected]
i paid all the dues till now, but still you owe me rs.500
i paid on 7/8/2008 amount is rs.7932, cheque no is 00157689
you credited to your account, but still dont want money from me
i am getting letters from you for the late payments like this
please dont send like this .and cancell my account
and pl.try to call me
[protected]
with regards
pasumarthy vithal
m-171,
2nd floor, guru harkishan nagar, paschim vihar, new delhi-110087