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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
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N
Ninaad Mehta
from Pune, Maharashtra
May 13, 2009
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Dear Sir / Madam,

I have recevied a call from ICICI Credit card dept, JB Nagar, Andheri East that i have not paid for the cerdit card payment.

Actually, this credit card is linked with ICICI lombard insurance. Also I have not yet recevied any cerdit card as well as ICICI Lombard insurance has been closed. I visited several times to ICICI Credit Card dept as well as ICICI Lombard offices at JB Nagar saying that my ICICI Lombard insurance to request them to close this account, but still ICICI credit card is behind me.

Also ICICI credit card statment is coming to my house and ICICI lombard insurance statement & closing letter it went to some other address in Mumbai, where those people called me and i had to go to collect it from them.

I had also requested them to find out why this account at credit card dept is active and at lombard it is closed, but they have only 1 point, that these 2 companies are different and we do not have anything to do with each other.

I have also written several emails to ICICI group, but not action has been taken.

Last few days i am getting calls from ICICI credit card saying that Ok fine what you are saying is correct, but if you want to close your account, you have to pay Rs500.

My question is why i should pay for something for which i have not used it and i don't have it.

Thanks & Regards,
Ninaad Mehta
[protected]
Aug 14, 2020
Complaint marked as Resolved 
Dear Sir/Madam,

Still no action has been taken. Please help.

Regards,
Ninaad Mehta.
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    M
    Manish Garg
    from Delhi, Delhi
    May 13, 2009
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    Hi,

    As I have purchased a propoerty I was Happy, With all good things in mind, I approaced ICICI Bank for HOME LOAN, Noida Office.

    With all the commitments and promises, my loan was disbursed on 31st May 06 of amount Rs 23, 59, 547 for 20 Years. With EMI of Rs 24, 287.

    With time the interest changes and my EMI was increased from Rs 24, 287 to Rs 28, 407.

    Not only this, the tenure was increased from 20 years to 35 Years. I was shocked.

    How the calculation have been done.

    I want to ask ICICI to please give me the explaination for this:

    On what basis ROI was increased
    How the calculation were done.
    How the tenure has increased from 20 years to 35 Years.

    I want to take it to the highest level.

    Regards,
    Manish
    Dear Mr. Garg,

    Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – home loan’ as the subject line. Request you to provide the relevant details of your loan along with your full name and contact details.

    We will be happy to help you.

    Regards,

    Nazia Sayeed
    Office of the Nodal Officer
    ICICI Bank
    I agree with you. If you approach ICICI HFC, they will take a plea that rate of interest is calculated as per Floating Reference Rate. FRR is nothing but an internal banking mechanism to asses the cost of the fund, the operation cost of the fund.

    What I assume that if sizeable number of customer defaulted in repaying thier EMI, then it would have rippling effect on the interest rate on your Home Loan.

    My only constraint is discriminate banking paractice, where interest rate imposed on exisitng home loan is 11.75% and at the same time interest rate on new loan is 9.25%. This is irrational.

    I dont find any Government regulation debarring such irrational imposition of interest rate by different banks/Housing Finance Co; resulting financial loss to customers.

    Regards Subrata
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      R
      RASHMI BHARDWAJ
      from Jaipur, Rajasthan
      May 13, 2009
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      Dear Sir,

      I have cleared all my dues against my credit card. My credit card balance is reflecting is -44.31 Rs. I have not settled this matter as i have paid all the required amount.now after making fully payment & showing 0 balance pls ensure me that my account has not been settled.
      I want 0 balance certificate form ur side with written that this is not settled & not in negative profile. I want my all payment history too.
      Pls revert me on my given mail id as soon as possible.
      My credit card number is [protected] in name of Rashmi Bhardwaj.
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        M
        Mahashweta Sehgal
        from Delhi, Delhi
        May 13, 2009
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        I and my husband have a joint savings account in ICICI Bank, Sector 18 branch in NOIDA. Our a/c number is[protected]. I also have two Fixed Deposits whose numbers are[protected] &[protected]. On 18 Mar 09, I visited the bank and asked for Form 15 G so that no TDS would be cut on my FD`s. A bank employee, Ms Kaval, gave me Form 15 H instead and asked me to fill it up. She also filled up the FD numbers from the computer record of my a/c in her own handwriting on the Form. I took one copy as a receipt and left.
        Around the middle of April 2009, I got a bank statement indicating that TDS had been deducted on my FD`s despite submission of Form 15 H !! I approached the bank and asked for a refund. The bank agreed that it was their employee`s fault and promised a refund. Despite numerous complaints and reminders, the bank refuses to credit the amount deducted as TDS. I have also approached the Bank Manager, Mr P . Nayak and he also promised to refund the money but has now resorted to mere harassment to wear me down. I am attaching the correspondence on the subject so far. please help me to recover my money.
        Mahashweta Sehgal
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          P
          PUSHKALA NARASIMHAN
          from Bengaluru, Karnataka
          May 12, 2009
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          Having NSE stocks in my portfolio was displayed with BSE PRICES and trading of stocks is paid only by BSE price list and not with NSE rates.

          Customers are requested to kindly carefully monitor their stocks in nos, trading stock exchange and rate of market trading etc.,

          One of my NSE shares were ordered in NSE price and within the end of even half minute the BSE price has been confirmed for trade value.

          Shocking that their site has been with technical errors says their staff holding the complaint call for more than 50 minutes.

          Be careful with trading account with ICICI demat account
          Dear Mr. Narasimhan,

          Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – demat’ as the subject line. Request you to provide the relevant details of your demat account along with your full name and contact details.

          We will be happy to help you.

          Regards,

          Nazia Sayeed
          Office of the Nodal Officer
          ICICI Bank
          hello i want to open a new DMAT account plz contact me
          [protected]
          ashish jaiswal
          from jabalpur
          HI PLEASE TREAT THIS AS EXTREMELY URGENT.WHILE OPENING THE ICICI DEMAT ACCOUNT, I WAS TOLD THAT THERE WILL BE NO ANNUAL MAINTAINENCE CHARGE IF I DO MORE THAN 5 TRANSACTIONS.BUT STILL IHAVE BEEN CHARGED TWICE ON THE SAME YEAR.IMMEDIATELY LOOK INTO IT.

          ICICI BANK IS JUST CHEATING PEOPLE.I REQUEST SEBI AND RBI TO TAKE ACTION AGAINST ICICI BANK
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            G
            Gaurav Goel
            from Delhi, Delhi
            May 12, 2009
            Resolved
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            Resolved

            Dear Sir, this is to inform that my wife Mrs. ISHA GOEL is holding a account in ICICI Bank Rohini Branch, Delhi. on 12/5/2009 by the use of internet banking i came to know that my a/c[protected] is debited with INR 497 with discription ECS DR/TP ICICI PRU/358979, i have no diven any debit instruction for the same. whan i called the customer care first they disconnected the call, then second time i spok with Ms. Renuka V in Hydrabad she denied to take the complaint regarding the same and also dint helped, She has given me a reffrence no. which is[protected]. Sir, i request you to please look into the matter and make ICICI Bank pay for it. regards, GAURAV GOEL [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            Dear Amit,

            Please try following link, link about very senior (all customer care SR. head) customer care officers and you will receive a response within a period of 10 business days

            http://www.icicibank.com/pfsuser/customer/html/customer_carenew_v3.html


            Rohit :)
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              M
              Milind Govind Divashikar
              from Kolhapur, Maharashtra
              May 12, 2009
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              I have availed a home loan of Rs.517500/- from ICICI Bank which was initially @ 8 % p.a. The initial EMI was Rs.4394/- raised to Rs.4827/-( 9 % p.a.), Rs.5396/-(12.75%) and at present Rs.5702/-(13.75%) all floating rates. ICICI has taken PDC's from me and during Sep.2006 to March 2007, on one hand the Co. asked me to pay EMI in cash or by cheque of any bank(excluding the United Western Bank Ltd. merged into IDBI Bank) and intentionally send Non_micr cheques o[censored]WB thereby penalizing my savings account double time, one fine from ICICI and another from IDBI Bank. This has created my negative profile on CIBIL and I am not getting fresh loan from any financial institution due to exploitation of conditions by ICICI Bank. Also, floating rates of ICICI have been lowered to 9.75 % but they are not applicable to old customers. Old customers are treated harshly and Co. authorities are pressurizing customers to take lombard or like policies if they want to convert their loans. This is cheating by the ICICI bank since the floating rate when went upward, customers were charged higher EMI and when floating rate has shown downward trend, Co. is playing different exploitation game. I have been greatly disturbed by this partiality policy adopted by the ICICI Bank. Can any body take lead in sorting out the complaint ? My home loan account no. is LBKPR[protected].
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                S
                Sumat Jajoo
                from Mumbai, Maharashtra
                May 12, 2009
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                Statement Date Charges Detail Amount Explaination
                ===================================================================
                Jan, 29, 2009 Late Payment Fees + Ser Tax 600+74 Statement was recd. late from your side.
                Feb, 28, 2009 Late Payment Fees + Ser Tax 600+74 Statement was recd. late from your side.
                Mar, 28, 2009 Interest Charges + Ser Tax 405+42 Statement was recd. late from your side.
                Apr 28, 2009 Late Payment Fees + Ser Tax600+74
                Interst Charges + Ser Tax 405+42
                The above charges were not paid by me as there was no mistake from my side.
                Online request were also made by me for reversal. All above charges resulted increased the minimum Due Amount of Rs. 8080 while I paid 7946/- (short by 134). For this meager amount, the bank charged me 600+405 i.e. Rs. 1005/-; which is highly unjustified. Kindly reverse the same.
                Dear Mr, Jajoo,

                Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – credit card’ as the subject line. Request you to provide the relevant details of your credit card along with your full name and contact details.

                We will be happy to help you.

                Regards,

                Nazia Sayeed
                Office of the Nodal Officer
                ICICI Bank
                Cancelation of my Credit Card.
                I have losed several verbal complaints against my credit card No. [protected] ( Big Bazar icici bank visa credit card ) on telephone in the month of Nov 2008 and march 2009.

                So, now i want to cancel my card immidiately otherwise i will go to consumer court.
                Your staff sunanda Channai Branch has talk very rough language i.e. i am only authority to talk on this matter, i am only authority to resolve the matter, no body will entertain to you, i am super boss to deal like this matter.
                So, kindly explain it our credit card is to be cacelled or not, because our card is already been expired in the month of Nov 2008 as per card validity and i am not used after this. Kindly give details of purchasing with name, price and date for your credited amount after Nov 2008.

                You are force me, to go with court or publish in news papers etc.This is 2nd reminder to you. Please note that.

                K. Madhukar
                Mob. [protected]
                Cancelation of my Credit Card.
                I have losed several verbal complaints against my credit card No. [protected] ( Big Bazar icici bank visa credit card ) on telephone in the month of Nov 2008 and march 2009.

                So, now i want to cancel my card immidiately otherwise i will go to consumer court.
                Your staff sunanda Channai Branch has talk very rough language i.e. i am only authority to talk on this matter, i am only authority to resolve the matter, no body will entertain to you, i am super boss to deal like this matter.
                So, kindly explain it our credit card is to be cacelled or not, because our card is already been expired in the month of Nov 2008 as per card validity and i am not used after this. Kindly give details of purchasing with name, price and date for your credited amount after Nov 2008.

                You are force me, to go with court or publish in news papers etc.This is 2nd reminder to you. Please note that.

                K. Madhukar
                Mob. [protected]
                Cancelation of my Credit Card.
                I have losed several verbal complaints against my credit card No. [protected] ( Big Bazar icici bank visa credit card ) on telephone in the month of Nov 2008 and march 2009.

                So, now i want to cancel my card immidiately otherwise i will go to consumer court.
                Your staff sunanda Channai Branch has talk very rough language i.e. i am only authority to talk on this matter, i am only authority to resolve the matter, no body will entertain to you, i am super boss to deal like this matter.
                So, kindly explain it our credit card is to be cacelled or not, because our card is already been expired in the month of Nov 2008 as per card validity and i am not used after this. Kindly give details of purchasing with name, price and date for your credited amount after Nov 2008.

                You are force me, to go with court or publish in news papers etc.This is 2nd reminder to you. Please note that.

                K. Madhukar
                Mob. [protected]
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                  M
                  Manish Kumar Khyalia
                  from Delhi, Delhi
                  May 11, 2009
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                  Dear Sir,
                  I would like to inform you that I am Saving account holder of ICICI bank.Without my knowledge Rs.13380.00 transfered from my account to Lean Account. Many time I called to ICICI customer care dept. but no body was going to book my complaint and then one person from ICICI bank called me up and told me that i need to pay Rs 8500 as a settelement amount and only then lean on my account will be removed and even after taking all the steps told by the ICICI Bank representatives my lean has not been removed. As the person told me I oaid the amount of Rs 400 and gave him a PDC for Rs 8100 which was also cleard on 5 of may. After this i have countinuesly been maiking calls to the coustomer care but they were not doing the need ful instead they have been fooling me and teling me that it wil get removed in another 1 day or two it is been a high time now as now i have Rs 2500 late fees for the other bills as i do not have the money to pay as my account has been locked by the ICIC Bank. Also Guy eho told me to make this payment named "RISHU" gave me his office contact no which is 30587367 is now not picking up my phone and when some one pics this number and as soon as i tell them that this is Manish this side the put down the phone. I am been becoming very frustated because of this i don know where to go and from where i can get help from.

                  I would be looking forward for your help


                  Thanks and Regards,
                  Manish Kumar Khyalia
                  [protected]
                  email:- manish.[protected]@absolutdata.com
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    S
                    Surender Kumar Mishra
                    from Jaipur, Rajasthan
                    May 11, 2009
                    Resolved
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                    I have given two cheques for my ICICI credit card through ICCI Bank account cheque. They have returned due to singature mismatch. Also they have charged cheque returned charge form my bank account and credit card account also. I was using same signature with the ICICI bank. I received my old cheque photocpy from ICICI bank issued by me with the same signature.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Dear Sir I am Shahnawaz Hussain i want to compllant Mr. Ramesh Menon Branch Manager Icici Bank Sector 1 Vashi Navi Mumbai He is very bad no co operate costumer
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                      A
                      Anjali Vishvajit Juikar
                      from Bengaluru, Karnataka
                      May 11, 2009
                      Resolved
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                      Hi I have made complete payment against my home loan A/c LBMUM[protected] on 21st April 2009. As per ICICI bank, after payment its take 16 days to dispatch original documents after forclosure of the loan. Its been more that 16 days since i made complete payment against my loan. Till today i have not received any communication regarding the same and making multiple calls and visitng home loan branch has not resulted in anything. I need my original documents ASAP ICICI bank charges interest for everyday if EMI is late or not paid.. in this case bank should be charges for not following their standard procedure
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        P
                        PD Satish Kumar
                        from Mumbai, Maharashtra
                        May 10, 2009
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                        Dear Sir,
                        Please note that i have gone for my card final settlement vide ur letter dated 13 th March 2009 ref ICS02CHE/032009/6807/5 for Rs 64000/- and the same was settled vide DD # 147205 dt 12/3/2009 RS 30000/- & ICICI cheque # 951246 dt 12/4/2009 for Rs 34000/- This letter was issued mt ICICI Bank Limited DSMG - Cards Collection 2 nd floor Plot # 24 Ambattur Industrila estate Chennai 58 .

                        After this ICICI Bank as debited Rs 2970 /- on 8/5/2009 through auto debit from my savings account #[protected] . I would request you to kindly return the excess money debited from my account also pls explain why it was debited when i have settled the amount mutually agreed between us Pls reply alsp call me in my moblie # [protected] and pld clarify today itself
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          C
                          chirag bhatia
                          from Mumbai, Maharashtra
                          May 9, 2009
                          Resolved
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                          I hold an ICICI credit card. I am really sorry to state that I am very disappointed with your services.
                          I have brought it to your department's notice 100 times about changing my billing address but the change has still not been done. The consequences being that i have not been able to receive my statements and I am not at all comfortable about paying the amount as stated by you call centre executives.

                          Your customer care executives are not at all cooperative and behave in an unruly manner which is not expected of such a prestigious bank.

                          You don't have the courtesy to forgo the late payment and interest charges levied despite of the fact that I am not getting my statements.

                          Request you to exclude all late payment fees and interest charges (which include service charges also) and let me know the closure amount of the card asap.

                          Otherwise I would have to escalate this case further. my number is [protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            V
                            vikram kohli
                            from Gurgaon, Haryana
                            May 9, 2009
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                            To
                            Shiv Kumar
                            Nodal Officer
                            ICICI Bank
                            Hyderabad


                            Ref:Card nos [protected]/1103
                            Unjustified levying of interest charges
                            Dear Sir.
                            I would like to inform you that our cheque no.076786 drawn on PUCB Lucknow dt.4/4/09 amt Rs.8176/= was paid to your bank on 5/4/09 for which I have a receipt .Due to numerous bank holidays it was credited only on 12/4/09 as this is your internal problem and we had paid on time the onus is not on us as the pay by date was 5/4/09.
                            Despite that my wife whom I have fully authorized to deal with various payments etc as I travel frequently was unnecessarily harassed by your Customer Care people and all they did was complicate instead of easing and helping her out when she tried to speak with them on several occasions. She spoke to Mr Ashok on 13/4/09 at 3.45pm and told them that we had paid on time and that there should be no late payment charges levied on our next {May 09} bill but in spite of her informing him that she deals with all our financial matters instead of helping her in solving this simple matter they just insisted that they would take on action and eventually even when I called they refused to listen. I have no time or patience to deal with these petty problems and have asked my wife to take care of all these matters and I expect that respect must be accorded to her.
                            As you can see from our credit record that we always pay our dues on time, but one time when no bill was received, and even then it was my wife who spoke to your customer care and had the late payment charges reversed as once again it was not our Fault and only on calling your company did we find out the bill amount. Hence seeing our clean record please waive the unjustified charges amounting to Rs.895.94 immediately
                            Also Rs 100/= as cheque pick up fee has been charged as well what is this?? Since no cheque was asked to be picked up. I have included this in the Rs.895.94 to be reversed in our next bill.
                            I have paid the full amount of Rs.13508.34 on 1/5/09 cheque no. 076790 under protest as our intention is not to cheat so kindly look into this matter and have the above mentioned charges reversed in our June09 bill which again we will be paying in advance as we will both be traveling for the next month and a half.

                            Thanking You


                            Vickram Kohli
                            Vineeta kohli

                            ICICI Bank Credit Card — cheque pick up charges

                            i saw this month statement of credit card no-[protected] . icici bank add some cheque pick up charges in my statement. i hope they charge this amount before few bills .please solve this problem
                            WOW.. What a team of EDUCATED People????????

                            1) The attached salary slip is very much ORIGINAL (same was sent to you earlier twice). We get the salary slip through email from our accounts team.
                            2) Its duly authorized by Company HR. You can see the Company Stamp and HR Official's signature there.
                            3) My name is "Ritesh Khera" only which is very much there in the Salary Slip. Also, the Desgination- Senior Business Analyst, its my designation only. Apart from the break up given in that, what other break ups you want????? I thought these falls under the Standard Salary Structure followed by so many Multinationals across the Globe??? Does your Company give break up of BASIC and HRA also?????? Please suggest us also, we will also suggest HR to implement that!!!
                            4) I think PF deduction of 3012.00 Rs and TAX Deductions of 3519.00 Rs. are in ENGLISH Only.. Dont you know English??????? Please tell me in which Language you want to see that?
                            5) There is the Company Stamp and its duly signed by Company HR, Mandeep Kaur Suri. If you have any doubts you can contact her, I will give you her contact information...
                            6) Apart from the round stamp, which other Company Stamp you want?????

                            SO WHERE'S THE PROBLEM NOW???????

                            Shall I assume that ICICI Bank doesnt have money to give some Credit to the Customer???????If that is the case, let me know directly instead of making SUCH FOOLISH and STUPID EXCUSES...In that case, I will forward these mail chain along with other proofs to all the people and will ask them to refrain from having any relations with ICICI Bank...

                            I WANT A CALL FROM YOUR CUSTOMER SERVICE HEAD, ELSE I AM FORWARDING THESE MAILS TO EVERYBODY I KNOW AND WILL ASK THEM TO FORWARD IT EVERYBODY THEY KNOW...

                            AN ANGRY AND ANNOYED CUSTOMER
                            RITESH KHERA
                            [protected]
                            On Tue, Jun 2, 2009 at 8:00 PM, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:
                            Dear Mr. Khera,

                            According to the Service Reference SR[protected], we will be unable to increase the credit limit as we required salary slip with the following details:

                            1. Must be in Original.
                            2.Duly signed by HRD / Finance/ Accounts / Admin official
                            3.Should mention the applicant's Name, Designation and break up of salary
                            4.Should at least show PF and Tax Deductions
                            5.Should bear the name and designation of the signing authority
                            6. Should bear the company stamp
                            7.Should be self-attested). THIS IS MEANT FOR ICICI STAFF

                            Sincerely,

                            V.Saritha
                            Customer Service Manager
                            ICICI Bank Limited
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                              D
                              Dalbir Singh
                              from Silvassa, Dadra and Nagar Haveli
                              May 9, 2009
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                              I am Dalbir Singh and I have taken a home loan from ICICI Bank, from last two months I have been continuously harassed by telecallers of the bank from different numbers. All my installments are up-to-date and I have been paying them from last three years. They have been pressing and using abusive language and didn't even tell their identity. The numbers from which calls are coming are also not responded when you call them back obviously call centers) and they identify themselves as employees of the bank. I feel private banking players are creating lot of trouble to the customers as in government banks there is no such practice. Kindly advice how to complain about these unsolicited calls from the bank.
                              Dear Mr. Singh,

                              Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – home loan’ as the subject line. Request you to provide the relevant details of your loan along with your full name and contact details.

                              We will be happy to help you.

                              Regards,

                              Nazia Sayeed
                              Office of the Nodal Officer
                              ICICI Bank
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                                B
                                Bhavik Mehta
                                from Mumbai, Maharashtra
                                May 9, 2009
                                Resolved
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                                Resolved

                                RESPECTED SIR,

                                I WOULD LIKE TO INFORM YOU THAT MY ICICI CREDIT CARD IS MISUSED BY SOMEONE THROUGH NET BANKING. TOTAL FIVE TRANSACTION WERE DONE WITH EZEEGO TRAVEL SERVICE, I CAME TO KNOW THIS BY SMS FROM ICICI ON MY MOBILE, I HAVE NEVER USED THIS CARD FOR ONLINE PAYMENT BEFORE, SO I CANT UNDERSTAND HOW THIS PAYMENT IS DONE BY SOMEONE. IT IS A FRAUD WITH ME AS WELL WITH THE BANK.

                                THE DEAILS OF TRANSACTION DONE ON MY CARD ARE,

                                1ST TR: 13, 076 RS
                                2ND TR: 18, 021 RS
                                3RD TR:7, 053 RS
                                4TH TR: 6, 353 RS
                                5TH TR: 6, 499 RS.

                                I NFORMED MY BANK REGARDING THIS MATTER. THEY HAVE REGISTERED MY COMPLAINT. AND THEY ALSO BLOCK MY CARD.ONE OF THE EXECUTIVE OF ICICI TOLD ME TO WAIT TILL JUN 13, I CANT UNDERSTAND THE LOGIC BEHIND IT.
                                NOW I DONT KNOW HOW MUCH TIME THEY WILL TAKE TO SOLVE MY ISSUE. TILL THE TIME I AM THE ONLY SUFFERER.EXPECTING THE HELP AND SUPPORT FROM YOUR SIDE.


                                BHAVIK MEHTA,
                                [protected]@yahoo.com,
                                [protected].
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                ICICI Credit cards — Transaction

                                The ICICI has arbitrarily debited an amount of Rs.17615/-from my ICICI savings bank account without taking cognizance of my repeated complaints to the Nodal officer ICICI credit cards on[protected],[protected] and[protected].
                                Dear Shrikant,

                                We regret the inconvenience caused.

                                Please write to us with your contact details and account number at [protected]@icicibank.com (Subject line: UID 229795). We'll contact you and work to address your issue.

                                Regards,
                                ICICI Customer Service Team.
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                                  M
                                  Milan K Khandekar
                                  May 8, 2009
                                  Resolved
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                                  Resolved

                                  I AM HOLDING TWO FIXED DEPOSITS IN ICICI HOME FINANCE COMPANY FROM BARODA AS AJOINT DEPOSITOR WITH MY WIFE. LAST MONTH I HAD PURCHASED HOUSE AND WANTED SOME EXTRA MONEY SO I TOOK LOAN FROM ICICI HOME FINANCE AGAINST MY FIXED DEPOSIT. BUT TO MY SURPRISE IT TOOK 13 DAYS FOR ME TO FINALLY GET THE CHEQUE THE REASON IS ALL THE PROCESSING IS DONE FROM THEIR MUMBAI OFFICE AND THEIR STAFF IN ALL OVER INDIA IS JUST SITTING THERE WITHOUT ANY JOB. I HAD TO BORROW MONEY FROM MY FRIEND IN SPITE OF THE FACT THAT I HAD ENOUGH MONEY. NOW MY BIGGEST WORRY IS IF IHAVE ANY MEDICAL EMERGENCY AND I DO NOT HAVE ENOUGH TIME TO WAIT 15 DAYS WHAT SHOULD I DO.
                                  CAN YOU TAKE UP THIS MATTER WITH ICICI HOME FINANCE
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Dear Mr. Khandekar,

                                  Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – account’ as the subject line. Request you to provide the relevant details of your accounts along with your full name and contact details.

                                  We will be happy to help you.

                                  Regards,

                                  Nazia Sayeed
                                  Office of the Nodal Officer
                                  ICICI Bank
                                  Dear Sir

                                  I am having a FD for Rs 30000/= vide fixed deposit receipt No: 333H0106755 A12 dated[protected].
                                  As it has been stated as Annual Income could you please explain how do I get the interest.

                                  Thanking you


                                  B Parvathy
                                  My F.D. No.333HF0008884 dT 17.7.06 was matured on 17.7.09, I have surrendered the FD in first week of July 09 Hpwever uptill now amount is not received. Please do needful
                                  Thanks
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                                    M
                                    mrs anuradha seth
                                    from Ludhiana, Punjab
                                    May 8, 2009
                                    Resolved
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                                    Resolved

                                    dear sir,
                                    i like to inform that i was holding agent license number [protected] of icicprulife which was valid
                                    upto 19-3-09.my advisor code is[protected]ASAP.i have applied for renewal of my license to icicprulife
                                    i understand from icici prulife that my above license was transfer to other insurance co. for which neither
                                    i m interested to transfer my license nor i have applied for. one of the previous employee of icicprulife might have manupilated my license document. i was exclusively working for iciciprulife and wanted to continue for the same
                                    I request u kindly get renew my advisor code anuradha seth[protected]ASAP from icicprulife
                                    THANKING YOU
                                    mrs anuradha seth
                                    w-42, rajouri garden new delhi-27
                                    tel 41002661, [protected]
                                    [protected]@rediffmail.com
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    On 29th June & 30 th june I padi twice premium for same policy.I got receipt of one premiumof 50000 Irs which were debited from my account on 30 th June but which were paid on 29th June 09 is been ideal(not added as unit on my policy) on account of my policy no[protected] Life time gold).so my request is to redirect these money to my account from which it had been transfered.
                                    i have not received premium paid receipt for life stage pension policy No.13050810. very poor service rendered to customers by company
                                    regret to be a member
                                    I had a policy no03706039 inlife time super scheme.premium paid was Rs30000 half yearly. ipaid only ftrst premium.my policy started from[protected].Now suggest me for the refund of my money.
                                    Thanks,
                                    Lalit Israni
                                    I had a policy no 09883897 smartkid policy scheme.premium paid was Rs30000 yearly. ipaid only ftrst premium.my policy started from -2007.Now suggest me for the refund of my money.
                                    Thanks, email id [protected]@yahoo.com mob [protected] pls contact me
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                                      R
                                      RD
                                      from Mumbai, Maharashtra
                                      May 8, 2009
                                      Resolved
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                                      Resolved

                                      Dear People,

                                      Do we really think one day we Indians would be really smart as I don’t see that happening anytime soon. Recently I had trouble paying bills online through visa bill pay site which integrates through ICICI Bank to securely transfer funds from your account to the biller. Due to some system problem after three attempts my Net Banking userid got disabled (problem has been between visa bill pay site and ICICI Net Banking site). To activate I had to place the request with the customer care department and they assured that the ID will be activated within 24 Hrs. (Activation takes 24 hrs? Seems like it 1990's where the file would be sent to Sr. VP Activations and once he approves then only a field executive will switch on the account).

                                      That is not it the second part is more interesting I requested a password reset and they assured it will take 8 Days for the password to reach to my address (Seems like ICICI Net Banking Passwords are generated in Hawaii as it takes 8 days for the courier to reach your place in Mumbai - Highly optimized process kudos you are "B" age banking).

                                      Now the twist I needs to correct the misspelled Name of the building in the address but it can’t be done for 7 days as the password request is in place (Reason as explained is the password has to reach the destination before you can change the address) I can’t do the wither way to change the address and then request a new password as change in address takes 1 month to be effective(Seems like people from Interpol and FBI verify it before you new address which just had a spelling mistake to be rectified.)

                                      Kudos ICICI Bank for "B" Age banking - Buffalo Age banking. To make the system secure for customers trouble the customer always.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 

                                      ICICI Bank — Net Banking

                                      Text of complaint addressed to ICICI Bank is given below:

                                      Branch Id : 0001 Account Id :[protected]
                                      Dear Mr X,

                                      On last Friday my Transaction Password got blocked, and as informed by your customer service it was due to Technical reasons at your end. Now I am unable to generate new Password online, as they say my Mobile number is not registered for this purpose. Please clarify how many times and where all I have to give my mobile number for Registration. It is registered for all mobile alerts.

                                      Why should I have to bear the brunt due to Technical reasons at your end. Please call me back at [protected] and resolve.

                                      This is my last complaint and if it is not redressed, I shall be constrained to discontinue banking with you.

                                      Without any regards

                                      Arvind
                                      Dear Arvind,

                                      We regret the inconvenience caused to you.
                                      We'll contact you and work to address your issue at the earliest.

                                      Regards,
                                      ICICI Customer Service Team.
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                                        A
                                        Anand Kumar Mishra
                                        from Ahmedabad, Gujarat
                                        May 8, 2009
                                        Resolved
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                                        Resolved

                                        I am working in ICICI Bank as A SE on the pay roll of I - process & not getting salary for the months of Jan 2009 & Feb 2009.
                                        Please help me & sort out this problem.
                                        I am pesting a copy of my email sent to them here.
                                        From: m.[protected]@hotmail.com
                                        To: mohammed.[protected]@iprocess.in
                                        CC: abhisek.[protected]@icicibank.com; mihir.[protected]@icicibank.com; [protected]@consumercomplaints.in
                                        Subject: please help me to get my salary for the month Jan 2009 and Feb 2009
                                        Date: Wed, 6 May 2009 16:18:01 +0530

                                        Hi,
                                        Dear Sir,
                                        I, Anand mishra, was working as a Sales Exective in ICICI Bank since last one year.
                                        Sir, I have left my job & i am still not getting my salary for the months of Jan 2009 and Feb 2009.
                                        I am requesting you to sort out this problem as soon as possible because i am suffering from a big financial problem.
                                        I have got the cheque of amount Rs 5266/- as a salary from the I- process for the month Jan 2009.
                                        I have lost my salary cheque for the month of Jan 2009 which was of cheque of amount Rs 5266/-.
                                        I request you to make null and viod that cheque or cancel and issue a new salary cheque for the month of jan 2009.
                                        Please, I am requesting you again regarding the payment of Feb 2009 month.
                                        Mr. Abhisek pal (sales manager - ICICI Bank) is saying that he isnot able to give the salary for the month of Feb 2009.
                                        He [Mr. Abhisek pal (sales manager - ICICI Bank)] is also saying that he cant do anything for my lost salary cheque of amount Rs 5266/- as a salary for the month Jan 2009.
                                        I also request to Me. Mihir Tejani ( RSM- ICICI bank) & Mr. Abhisek Pal kindly help me and sort out this problem and please reply my mail or you can contact me on cell no. [protected].

                                        Thanking You,

                                        Anand Mishra
                                        [protected].
                                        E code: C30965

                                        I have send so many emails with request to give my salary but they are not reverting for the same.
                                        Thanks & regards
                                        Anand Mishra
                                        [protected].
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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