ICICI Bank Complaints & Reviews

BEWARE OF ICICI

ICICI Account holders be CAREFULL

ICICI Account holders be carefull when you invest your hard earn money with ICICI.
Most of the time ICICI ATM doesn't function/operate.When you withdraw cash in non icici atm transaction will be made and shown in slip & account but money doesnot get transferred.TO PAY BACK YOUR OWN MONEY ICICI TAKES MINIMUM 1 MONTH IN THEIR WORDS.but actually it takes months n months & months...
When u swipe your card most of the time its double swipes & they take three working days to credit YOUR MONEY back to account.

Its not with 1 or 2 account holders its with most of the ICICI Account holders.So please be carefull when you invest your money in ICICI BANK.

Recent incident
Myself SUNIL ABHICHANDANI tried to withdraw money from ICICI ATM it was not functional.so tried to withdraw money from NON ICICI BANK.Transaction slip came out money was not released from ATM this happend found the same amount missing from the account on 08/04/2009 & the amount was 20000/-.Complaint was registered in Indiran nagar branch, they asked me to wait for 8 working days.I visited bank on 10th day they were not in condition to identify the issue, solution is far away.there were about 6 representitives spoke in such a way that 20000 is not a big money or these incidents are casual. Branch Manager Mr.Nisar asked me to wait for 3 days when I said I am in need for money.after 3 days I vsited still the answer was same & he asked to visit after 3days.Finally ICICI Indiranagar Branch Manager says "I am DOING A FAVOR TO YOU BY SOLVING THE ISSUE".so I don't know ICICI is paying salary or he is doing charity to bank & customers!!!.Branch manager & his subordinates says "COME ALONE IF YOU WANT SOLUTION AS YOUR WIFE IS SHOUTING" I think after loosing 20000 anybody will shout & its news that ICICI doesn't allow spouse to come along to the brach!! till now I have not got money from bank or any confirmation on my money & no confirmed date to get MY MONEY BACK!!.with this kind of response I don't know I can get my money back or not.

Please forward it to your dear & near one's to keep their money safe & not to Deposit in ICICI Account


Regards
Sunil ABHICHANDANI

Dear Sir,
This is regarding my full and final sattlement of cradit card with the ICICI bank as per sattlement I have paid Total Rs. 47600/ in four instalment as per the bank instruction now again bank is asking money 21000/ which i can not pay, and bank has hold my account these days i have job problem they are harresing me
Pls help me otherwise I will do some thing for my self benak will be resposeble for my death.
My cradit Card No [protected] ICICI bank
Adress SB Tower, Comunity center, Plot No 7, Sec 9.Rohni, Delhi

My Adress is D-114, GC Centrum, Indirapuram, Ghaziabad
Mobile [protected]

dear sir,
i request to you froud transation with our ICICI bank account. allrady informed to Branch Manager ICICI Bank, Center point but not any action for my complent.

Complent Date 23.03.2009
Bank A/C No.[protected]
Name Amar Kumar Bharti
froud Tran. Dt. (I) 02.03.09 Rs. 500.00
(II) 23.03.09 Rs. 500.00
Kindly help me

Amar Kumar Bharti
H.NO. 1107, Near Hanuman Mandir, Behind Asha Vidhaylay, Line 26/41
Bangang, Bhopal
Mob. No. [protected], [protected]

I have invested over USD160, 000 in an ICICI Venture fund, NRI deposit scheme, Dynamic India Fund VI. Over the last 5-6 months, I have tried unsuccessfully to reach anyone to tell me the process to close down my account. Any mail discussing account closure gets a cryptic response.

I tried the website of ICICI Ventures which pointed me to a mail ID [protected]@iciciventure.com. the mail ID does not function. I finally reached a human today, Naveen Pujari who informed me that my money cannot be taken out till 2012 at the earliest. This information was never shared with me by IFS who manages the fund for them.

Curious why it has taken so much effort to get the right answers. I think ICICI bank's staff are selling the product without full and complete disclosure which means we should read the fine print and not beleive the banker. The fiduciary responsibility of ICICI is also questionable, since they either have uninformed staff or incompetent staff.

Hi, I'm an employee of HCL Technologies Ltd. I blocked one of my ICICI cards XXXX 6008 non 8th March and ICICI executive told me that a new card will be dispatched to me.
1. On 10 th March I received the message that a new card has been dispatched to me on 10th March 12:54 pm and I'll receive it within 7 working days. . But on the same evening I received 7 messages about a few transactions made on a card no. XXXX6061.
On talking to ICICI customer care executive, I was informed that this card 6061 is the new card sent to me by ICICI. I blocked the card then only and raised a Service request to ICICI on their dispute department.
2. After few days, aninvestigating officer came to my home from ICICI with the courier boy. As per the courier boy, he delivered the card on 10th March 12:00 pm (as per entry register of my building) only i.e. card got delivered before the card got dispatched at 12:54 pm.
3. The PAN no. mentioned on the courier boys receiving report was different from mine. Even the receiving report was doubtful as all the names were printed except mine. My details were written manually by using pen in the receiving report. I gave the photo copies of my PAN as well as Passport to the Investigation officer.
4. The signature on the receiving report does not match to the one on my PAN or PASSPORT, photo copy already submitted to Investigation officer.
5. Two of the transactions were made at PUSA service station were of 20, 800.00 and 20, 800.00. As it is a rule that for any transaction above 10, 00.00, the ID proof has to be displayed, so that’s again a point that how could the transactions be made without my Id proof.
6. The Investigation officer accepted that all these proofs clearly say that there is some fraud done and also mentioned that many other disputes have also been raised against this Courier service and vendor.
7. Also, as two of the cash withdrawals were from ICICI Bank ATM only, the web-cameras can be used to track the person.

ICICI department asked me for 45 days to complete their investigation.

Since all these points clearly mention that I have not even received the card from which the transactions have been made, so I’m not liable to make these payments.

But on 27th April, I received a mail from ICICI mentioning that the investigation is in their favour and I have to make the complete payment now.

On talking to ICICI Investigation officer again, they said they can't disclose the investigation proofs and we have to make the payment.

Below is the list of messages I received...

1. I received the message “We have sent your ICICI BigBazaarGold Card through EXPRESS-IT Awb No. [protected]. You will get it in 7 working days”.
From TA-ICICIBNK
Date 10/03/2009
Time 12:54 pm
2. I received another message “You have made a transaction of INR 20, 800.00 on 10-Mar-09 on Card xxxx6016 at PUSA ROAD SERVI. Available Credit limit is 7, 365.47”.
From AM-ICICIBNK
Date 10/03/2009
Time 8:10 pm
3. I received another message “You have made a transaction of INR 20, 800.00 on 10-Mar-09 on Card xxxx6016 at PUSA ROAD SERVI. Available Credit limit is 28, 165.47”.
From AM-ICICIBNK
Date 10/03/2009
Time 8:15 pm
4. I received another message “You withdrew INR 5, 000.00 on 10-Mar-09 on Card xxxx6016 at ICICI ATM Merc. Available Credit limit is 1, 365.47”.
From AM-ICICIBNK
Date 10/03/2009
Time 8:30 pm
5. I received another message “You withdrew INR 1, 000.00 on 10-Mar-09 on Card xxxx6016 at ICICI ATM Merc. Available Credit limit is 6, 365.47”.
From AM-ICICIBNK
Date 10/03/2009
Time 8:33 pm
6. I received another message “Your transaction of INR 10, 000.00 on Credit Card xxxx6016 is withheld due to security reasons.Please call our customer care.”.
From AM-ICICIBNK
Date 10/03/2009
Time 9:22 pm
7. I received another message “Your transaction of INR 40, 000.00 on Credit Card xxxx6016 is withheld due to security reasons.Please call our customer care.”.
From AM-ICICIBNK
Date 10/03/2009
Time 9:44 pm

I request you to please get this issue investigated and resolved as ICICI is asking me to make a payment for a card that I never received.

Hi,

My issue is pending since more than 2.5 months and has not been resovlved despite of several dates commited by customer care and ICICI bank managers. Need to have contact details of banks top officials. Can some one provide me the mail ID of Mr KV Kamath or MS Chanda D Kochar.

Thanks

THIS IS TO INFORM YOU THAT, I AM RUNNIG A LOAN FROM ICICI BANK LOAN ACCOUNT NO.
(-LPJAL[protected]-) IN THE NAME OF SURINDER KUMAR JUNEJA.
DUE TO ECS NOT HIT THEY COLLECT EMI FROM ME IN CASH.
SOMETIMES ECS HITS SOMETIMES NOT IT IS NOT DUE TO LOW BALANCE THIS IS DUE TO BANKS FAULT..
AFTER TALKING WITH COLLECTO HE ADVICED TO GIVE THE PAYMENT IN CASH.
ICICI BANK HAS ALL MY DETAILS LIKE
-OFFICE ADDRESS
-RESI. ADDRESS
-PHONE N MOBIOLE NOS.. THEN ALSO SOMEBODY IS CALLING FROM THIS NO.- ([protected])
TO MY NEIGHBOURS IS THIS FAIR.
I AM SALARIED PERSON AND DOING JOB FROM LAST THIRTY YEARS, I NEVER FACED SUCH HARRASMENT WHICH YOUR BANK IS GIVING..

I am holding a home loan with this bank...this month the bank (as they say for some technical reason) did not put up the monthly EMI cheque in my bank for clearance...And now they are pressurising me to give them another fresh cheque...for which I asked them to return me the old one...but they are not doing so...and are harassing me to give them a new one but CANT TRUST them now...Its their mistake if they have not sent the cheque for clearance...Will it be safe if i give them a new cheque without taking back the old one...Will someone suggest something as to what is right according to the rules

My ICICI saving bank account No is[protected]. Application for closing of account is not accepted by bank branch and is showing negatve balance on account of deduction of charges for non maintence of average quarly balance.
I want to know on basis of which rule the saving bank account has been debitted and is now showing a negative balance. I HAVE NOT APPLIED FOR CREDIT LIMIT AND THIS ACCOUNT CANNOT TREATED AS A CREDIT CARD BY THE BANK.
I donot want to maintain this account and the account should be closed.

The ICICI bank had offered me free utility bill payment where I had put many billers. after few days of free service I was told that now onwards the service o[censored]tility bill payments is chargable and a charge for all my bills was charged which I had duely paid
for last few months the payments are not made and a insulting message "Please note that ICICI Bank Visa Bill Pay could not process the following new bill because the available balance of credit on your card account does not cover the bill amount.

Biller Name: Reliance Infocomm
Mobile Number : [protected]
CAF/DAF number : [protected]

Due Date: 18th April 2009
Bill Amount (Rs Ps): 469.00
Pay Amount (Rs Ps): 469.00
Pay Date: 15th April 2009

We request that you please make the payment directly to the biller.
This is a sample of the message recieved
I had subscribed for this paid service and and on not getting the service what shall I do?

This is in continuation to my previous complaint registered on 26/03/2009.ICICI has commincated to me regarding my auto Loand account.This loan was transffered from standard Chartered bank to ICICI in April 2006.This loan is ready for closure but now after 3 years ICICI wants me to pay an amout of Rupees 1284/-.Earlier ICICI told me that this amount was pending from Standard Chartered when the loan was transffered.I have checked with Standard Chartered and according to them there is no amount of rs 1284/- pending on me on any account.ICICI has told me now that this is rate transfer chare which has to be paid by me.As per the loan agreement, my loan is on fixed rate and I have to pay a fixed EMI for the duration of loan failing which I have to pay some penalty charges. Nothing was mentioned about any rate transfer charges.I have been paying all my EMI's on time without a single default.Now when the loan is ready for closure ICICI has come up with this additional amount.Earlier I was told that this is pending from Standard chartered and now ICICI is telling me that this is the rate transfer charges which I have to pay.
As per my understanding I am not liable to pay any rate transfer charges to ICICI at the time of loan closure.I have paid all my EMI's.
ICICI is a cheat bank.I am being harrased by the bank to pay this amount for loan closure.Please highlight this fraudulent practise of the bank.I would like to move to consumer court on this.Need advice and guidance.


regards
Ashutosh

This is to bring to your attention the various unethical practices within ICICI Bank. The Bank is defrauding customers and using unethical means to generate revenue in the form on interest through Home Loans.

Based on media reports, we understand that the Bank had offered only specific customers a scheme for reduction in the interest rates. This reduction could be availed by the customer paying a switch fee of 0.50% and the...

Dear Sir

I have been issued voter ID from Ujjain ( Madhya Pradesh),

Name : SHARLABH CHOUBEY, which ideally should be SHALABH CHOUBEY
DOB : 22.02.1976 .
Age : 33 yrs which as per voter ID is showing 68 yrs

i have made complaints to the concern authorities namely Mr Malviya & Mr Patwa to get the same corrected for which all the necessary documents are duly been submitted but nothing as happened till date.

request you to pls look into the same & help me out.

Regds
Shalabh Choubey
[protected]

Dear Sir,
My Name .Venkatesh
Date of birth:21/07/1980,

I had a loan with Icici bank aginest the two wheeler loan and duration of payment my cheqe had bonced from bank, after i paid the insttalment but i applied a loan with other bank but the bankers saying CIBIL bad matches is thier so i need help to come out from cibil bad match,
Please reply me the sugustion.

Regards
Venkatesh

Dear Sir,

Till 21 January, 2009 my balance was Rs. 86726.53.

On 31 January, 2009 I had tried to withdraw the money from ATM of ICICI branch of Okhla branch but could not get the money and ATM customer advice also.

On same day i.e. 31 Janunary, 2009 I had withdrawan a sum of Rs. 2000 from ATM of Alaknanda branch of SBI. After withdrawal of money my balance should be Rs. 84726.53. ATM Customer Advice is showing balance of Rs. 82706.53.

Kindly correct the same and Rs. 2020 may kindly be credited to my Saving Account.

For your kind information, I am giving below my particulars of transaction:
Customer Name - Brij Narayan Verma
Date of transaction - 31 January, 2009
Card No.[protected]
Account No. [protected]

Please resolve the above matter and for any clarification kindly contact me on cell phone - [protected].

Even I had received the e-mail from nodal officer, ICICI and talked to me on 2 April, 2009. Again received mail from nodal officer, ICICI (Satya Matta, Office of Head Service Quality) on 6 April, 2009. I was advised to co-ordinate with SBI Bank.

After co-ordinating with SBI, I was advised to discuss with ICICI bank and ask them for sending of demand draft / banker cheque for Rs. 2, 020 to SBI, Nehru Place.

Till date I am suffering. Please take the initiative as early as possible.

Yours sincerely,
Brij Narayan Verma
 

Sir,
I have 3000 shares of ICICI BANK . I have not received the dividend since 2001-02.Kindly let me know the reason. Detail of shares is given below.

Folio No. - 3000568
Distinctive No.[protected] to[protected]
No. of shares - 3000
Thanks...

I Mohd Chand have applied for car laon, the loan had not approved, I have purchased the Car on down payment from MGF Huyndai< Karol Bagh, delhi.

The MGF given me the R C with ICICI Bank H P. The car Have purchased in JANUARY 2009, i ALSO ASKED FOR NOC FROM THE BANK SINCE LAST TWO MONTHS, THERE IS NO RESPONSE FROM THE BANK SIDE, THE SERVICES ARE DUE, THE MGF ARE NOT GIVING ME THE SERVICE BOOK WITHOUT RC OR NOC. THE BANK OFFICIAL ARE NOT RESPONDING FOR MY CALLS, I HAVE CALED TO THE BANK SO MANY TIMES AS WELL AS PERSONALLY VISITED TO THE DELHI OFFICE.

PLEASE HELP ME FOR THIS.
THANKS
CHAND

I want to complain about the shoddy service provided by ICICI Direct in the name of online trading. First, it took them a week to give me a new online password, that too after several visits to their office in Chandigarh. Then, today the site let me log in and even change my password, but ever since it is failing to accept it and has locked my account. This despite the fact that just an hour earlier it had let me log in with the new password.

Now the system tells me to ask for resetting my password which will take another week. Is this some kind of a joke? At this rate I will never be able to start trading at all. Why do they make such tall claims about helping inevstors trade online when they can't even get the basics right. For God's sake, how can you lock an account in a matter of minutes. And even when I unlock my acount after giving the necessary details, it refuses to accept my password.

Later, I was told that I had exhausted my tries and had no option but to ask for resetting my password, which as I mentioned earlier wil ltake at least one more week.

Worst of all, I tried calling their so-called 24-hour helplines numerous times but with no succcess.

Will somebody at the BSE, NSE or SEBI take some steps to ensure that a leading bank like ICICI does not take its customers for a ride.

The ICICI Direct.com has given me nothing but high blood pressure.

The regulators should either make sure it works well or discontinue it.

It is a crying shame that a bank of this standing can't get its system right.

I have put a cheque (No. 129889 dated 03 Jan 09) of Rs. 4000/- of ABN Amro Bank, Barakhamba Road, New Delhi Br on 06 Jan 09 at the ICICI ATM Booth, HP Petrol Pump (Gymkhana Service station), Race Course, New Delhi -03. The same amount has not yet been credited in my account till date (14 Apr 09). On 04 Feb 09 I have lodged a complaint with ICICI Customer Care in Delhi and I was assured for feed back within 24 hrs on the issue. As a result, niether any feed back on the issue nor the amount is credited in my account number[protected]. Request to solve the issue and Rs. 4000/- may be credited in my account at the earliest.

Complaint: I am having a Saving Bank Account no.[protected] against the
same account no ICICI bank has blocked Rs. 15000.00 approx against my
credit card on 9th May 2007.
Which is already closed in 2005. I have discussed with Delhi as well as
Mumbai centres but nobody is ready to help me out.
In 2003 ICICI bank has offered me Credit card and i have enjoyed the same
till 2005. I have paid whatever was the dues that time and ICICI Bank''s
DSA/ DST members / Collection agency has assured me that nothing is
pending against the same card.
From 2005 ICICI bank has not responded to me on this but suddenly in 2007
they blocked my money and said Rs. 14575.00 is pending against your credit
card . There was no communication from Bank to me from 2005 to 2007on
pending dues...even i am having the SB A/c with ICICI since 2001.

I have discussed with Bank team that is Neeta and chirag who has commited
that ICICI bank will reverse the amount and will release the blocked
amount of INR 15000 .They have confirmed, they will be back with all the
things with in 5 hrs but after two day s nobody is coming on the
phone.After that i have started floating the mails to customer care but
nothing has come to me on a concrete way.Since 2007 i am chasing them but
there is no solution.

Even on 24th March 2009 . Mr. Ajay has called me up (phone no.
[protected] for setllement and asked for INR 11, 000 against F&amp;F and
told me that if i''ll not confirmed the same then they will recover the
entire 15000 amount.

It is my humble request to you, pls help me out in this so that i''ll get
back my blocked money .