ICICI Bank Complaints & Reviews

ICICI Bank — ICICI Bank Salary Account Issue

Respected Sir/Madam
ICICI Bank has debited Rs 36711.05 from my salary account(which is not linked to credit card) on 31st Jan 2009. After investigation ICICI credit card department has given me the clarification as the amount has been deducted against the credit card outstanding and the credit card outstanding is against the ICICI Lombard health policy.
I have not received any communication from ICICI(not even pin and any credit card statement) since I have received the credit card. I have not activated my credit card and never done any transaction on it. Its still attached to the same paper since I have received.
Mr Ravi Manuja(Customer Service Manager, ICICI Bank Limited)(service complaint no: 'ICICICARE=[protected]' ICICI Bank Credit Cards' ) called me and told me that he has listened some voice recording and he his convinced that the policy is given with my consent. He told that the voice recoding is the only proof he has and he could not share the same with me. I asked to provide him each and every detail of the communication as I have the right of information but he is not responding to my mails now. I would like to send you the whole email communication. I have been suffering a lot since last 31 days and I have wasted unnecessary time and money in following up the issue. Please look into this issue.

Regards,
Harshal Mohite

Dear Mr. Sharma,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – account’ as the subject line. Request you to provide the relevant details of your account along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

hello dear
i want to check my salary AC detail on my home computer
PLZ tell me this proces

You can complaint to RBI Ombudsman if you are not satified with the Nodal officers assesment of the matter. Icici ban's website is supposed to have the Rbi Ombudsman's contact details. I would say you complaint to them directly, as Icici nodal officer will never accept its mistake, they will try to play with you, Icici bank is notorious for this. better compalint to RBI Ombudsman they are better at handling this matter.

I had a salary account in ICICI Bank i send them a mail request to close the same as i left the related company in August 2998 but they didn't close that and kept sending me threat that they will make my salary account chargable.

Hi Sir/Madam,

I have the Salary Account in your Bank, I have already applied for the change of Address, But still I am not receving any Salary Staement from your side please help in getting the Statement.

Old Address- 4/237, Navalar Street, Kararyanchavadi, Poonamalee, Chennai-56 Tamil Nadu

New Address-PLOT # 182, RAJU NAGAR, 1ST STREET, THORIPAKKAM, Chennai 600-0097 Tamil Nadu

Thank You,
Sangeetha

Dear Sir/Madam,

Still no action has been taken. Please help.

Regards,
Ninaad Mehta.

Dear Mr. Garg,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – home loan’ as the subject line. Request you to provide the relevant details of your loan along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

I agree with you. If you approach ICICI HFC, they will take a plea that rate of interest is calculated as per Floating Reference Rate. FRR is nothing but an internal banking mechanism to asses the cost of the fund, the operation cost of the fund.

What I assume that if sizeable number of customer defaulted in repaying thier EMI, then it would have rippling effect on the interest rate on your Home Loan.

My only constraint is discriminate banking paractice, where interest rate imposed on exisitng home loan is 11.75% and at the same time interest rate on new loan is 9.25%. This is irrational.

I dont find any Government regulation debarring such irrational imposition of interest rate by different banks/Housing Finance Co; resulting financial loss to customers.

Regards Subrata

Dear Mr. Narasimhan,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – demat’ as the subject line. Request you to provide the relevant details of your demat account along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

hello i want to open a new DMAT account plz contact me
[protected]
ashish jaiswal
from jabalpur

HI PLEASE TREAT THIS AS EXTREMELY URGENT.WHILE OPENING THE ICICI DEMAT ACCOUNT, I WAS TOLD THAT THERE WILL BE NO ANNUAL MAINTAINENCE CHARGE IF I DO MORE THAN 5 TRANSACTIONS.BUT STILL IHAVE BEEN CHARGED TWICE ON THE SAME YEAR.IMMEDIATELY LOOK INTO IT.

ICICI BANK IS JUST CHEATING PEOPLE.I REQUEST SEBI AND RBI TO TAKE ACTION AGAINST ICICI BANK

Dear Amit,

Please try following link, link about very senior (all customer care SR. head) customer care officers and you will receive a response within a period of 10 business days

http://www.icicibank.com/pfsuser/customer/html/customer_carenew_v3.html


Rohit :)

Dear Mr, Jajoo,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – credit card’ as the subject line. Request you to provide the relevant details of your credit card along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Cancelation of my Credit Card.
I have losed several verbal complaints against my credit card No. [protected] ( Big Bazar icici bank visa credit card ) on telephone in the month of Nov 2008 and march 2009.

So, now i want to cancel my card immidiately otherwise i will go to consumer court.
Your staff sunanda Channai Branch has talk very rough language i.e. i am only authority to talk on this matter, i am only authority to resolve the matter, no body will entertain to you, i am super boss to deal like this matter.
So, kindly explain it our credit card is to be cacelled or not, because our card is already been expired in the month of Nov 2008 as per card validity and i am not used after this. Kindly give details of purchasing with name, price and date for your credited amount after Nov 2008.

You are force me, to go with court or publish in news papers etc.This is 2nd reminder to you. Please note that.

K. Madhukar
Mob. [protected]

Cancelation of my Credit Card.
I have losed several verbal complaints against my credit card No. [protected] ( Big Bazar icici bank visa credit card ) on telephone in the month of Nov 2008 and march 2009.

So, now i want to cancel my card immidiately otherwise i will go to consumer court.
Your staff sunanda Channai Branch has talk very rough language i.e. i am only authority to talk on this matter, i am only authority to resolve the matter, no body will entertain to you, i am super boss to deal like this matter.
So, kindly explain it our credit card is to be cacelled or not, because our card is already been expired in the month of Nov 2008 as per card validity and i am not used after this. Kindly give details of purchasing with name, price and date for your credited amount after Nov 2008.

You are force me, to go with court or publish in news papers etc.This is 2nd reminder to you. Please note that.

K. Madhukar
Mob. [protected]

Cancelation of my Credit Card.
I have losed several verbal complaints against my credit card No. [protected] ( Big Bazar icici bank visa credit card ) on telephone in the month of Nov 2008 and march 2009.

So, now i want to cancel my card immidiately otherwise i will go to consumer court.
Your staff sunanda Channai Branch has talk very rough language i.e. i am only authority to talk on this matter, i am only authority to resolve the matter, no body will entertain to you, i am super boss to deal like this matter.
So, kindly explain it our credit card is to be cacelled or not, because our card is already been expired in the month of Nov 2008 as per card validity and i am not used after this. Kindly give details of purchasing with name, price and date for your credited amount after Nov 2008.

You are force me, to go with court or publish in news papers etc.This is 2nd reminder to you. Please note that.

K. Madhukar
Mob. [protected]

Dear Sir I am Shahnawaz Hussain i want to compllant Mr. Ramesh Menon Branch Manager Icici Bank Sector 1 Vashi Navi Mumbai He is very bad no co operate costumer

ICICI Bank Credit Card — cheque pick up charges

i saw this month statement of credit card no-[protected] . icici bank add some cheque pick up charges in my statement. i hope they charge this amount before few bills .please solve this problem

WOW.. What a team of EDUCATED People????????

1) The attached salary slip is very much ORIGINAL (same was sent to you earlier twice). We get the salary slip through email from our accounts team.
2) Its duly authorized by Company HR. You can see the Company Stamp and HR Official's signature there.
3) My name is "Ritesh Khera" only which is very much there in the Salary Slip. Also, the Desgination- Senior Business Analyst, its my designation only. Apart from the break up given in that, what other break ups you want????? I thought these falls under the Standard Salary Structure followed by so many Multinationals across the Globe??? Does your Company give break up of BASIC and HRA also?????? Please suggest us also, we will also suggest HR to implement that!!!
4) I think PF deduction of 3012.00 Rs and TAX Deductions of 3519.00 Rs. are in ENGLISH Only.. Dont you know English??????? Please tell me in which Language you want to see that?
5) There is the Company Stamp and its duly signed by Company HR, Mandeep Kaur Suri. If you have any doubts you can contact her, I will give you her contact information...
6) Apart from the round stamp, which other Company Stamp you want?????

SO WHERE'S THE PROBLEM NOW???????

Shall I assume that ICICI Bank doesnt have money to give some Credit to the Customer???????If that is the case, let me know directly instead of making SUCH FOOLISH and STUPID EXCUSES...In that case, I will forward these mail chain along with other proofs to all the people and will ask them to refrain from having any relations with ICICI Bank...

I WANT A CALL FROM YOUR CUSTOMER SERVICE HEAD, ELSE I AM FORWARDING THESE MAILS TO EVERYBODY I KNOW AND WILL ASK THEM TO FORWARD IT EVERYBODY THEY KNOW...

AN ANGRY AND ANNOYED CUSTOMER
RITESH KHERA
[protected]
On Tue, Jun 2, 2009 at 8:00 PM, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:
Dear Mr. Khera,

According to the Service Reference SR[protected], we will be unable to increase the credit limit as we required salary slip with the following details:

1. Must be in Original.
2.Duly signed by HRD / Finance/ Accounts / Admin official
3.Should mention the applicant's Name, Designation and break up of salary
4.Should at least show PF and Tax Deductions
5.Should bear the name and designation of the signing authority
6. Should bear the company stamp
7.Should be self-attested). THIS IS MEANT FOR ICICI STAFF

Sincerely,

V.Saritha
Customer Service Manager
ICICI Bank Limited

Dear Mr. Singh,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – home loan’ as the subject line. Request you to provide the relevant details of your loan along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

ICICI Credit cards — Transaction

The ICICI has arbitrarily debited an amount of Rs.17615/-from my ICICI savings bank account without taking cognizance of my repeated complaints to the Nodal officer ICICI credit cards on[protected],[protected] and[protected].

Dear Shrikant,

We regret the inconvenience caused.

Please write to us with your contact details and account number at [protected]@icicibank.com (Subject line: UID 229795). We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

Dear Mr. Khandekar,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – account’ as the subject line. Request you to provide the relevant details of your accounts along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Dear Sir

I am having a FD for Rs 30000/= vide fixed deposit receipt No: 333H0106755 A12 dated[protected].
As it has been stated as Annual Income could you please explain how do I get the interest.

Thanking you


B Parvathy

My F.D. No.333HF0008884 dT 17.7.06 was matured on 17.7.09, I have surrendered the FD in first week of July 09 Hpwever uptill now amount is not received. Please do needful
Thanks

On 29th June & 30 th june I padi twice premium for same policy.I got receipt of one premiumof 50000 Irs which were debited from my account on 30 th June but which were paid on 29th June 09 is been ideal(not added as unit on my policy) on account of my policy no[protected] Life time gold).so my request is to redirect these money to my account from which it had been transfered.

i have not received premium paid receipt for life stage pension policy No.13050810. very poor service rendered to customers by company
regret to be a member

I had a policy no03706039 inlife time super scheme.premium paid was Rs30000 half yearly. ipaid only ftrst premium.my policy started from[protected].Now suggest me for the refund of my money.
Thanks,
Lalit Israni

I had a policy no 09883897 smartkid policy scheme.premium paid was Rs30000 yearly. ipaid only ftrst premium.my policy started from -2007.Now suggest me for the refund of my money.
Thanks, email id [protected]@yahoo.com mob [protected] pls contact me