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ICICI Bank Complaints & Reviews

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Last updated Jan 28, 2023
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ICICI Bank reviews & complaints page 1129

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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank Credit Cards — wrong billing and ignoring the complaint made to the customer care phone no

on my mobile i got sms from icici bank ICVBP ABOUT succesfully proccessed a bill of Rs 100 for TOUCHTEL DELHI MUMBAI IND .[Inv. No.[protected] ].The previous day ,already a bill of Rs 814 was paid to the company . I was surprised by the message and inquired from AIRTEL C. C. I was told by the company that no bill oher than Rs814 was grnerated by the company . I conveyed the same information to icici bank credit cards and lodged a complaint...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gentlemen,

Sub: ICICI Bank dishonors its own branch Pay order
Its Back office (Right Hand) Dishonored its own Branch's (left hand) pay order sold to me.[Height of the situation is Both hands do not know what the other one does or should do]
************************************************************
Complaint: I had purchased a pay order for Rs 1,00,000 [ One Lakh] on payment of its pay orders charges. & cost from my SB A/c maintained with them.

Unfortunately, when the same was issued & valid on date of presentation, the same was refused / bounced by ICICI''s back office, for reasons best known to them.

Consequences : On account of the above, I as a CARDIAC PATIENT at the fag end of my life,1st time has lost my reputation before my Vendors, In fact, though not well, I had to run for more than a week between pillars to post, keeping all my jobs aside. This resulted into loss of reputation, productive / professional man hours,additional conveyance & communication cost, worth around Rs 21,000 + Physical harassment, mental agony & consequential delay etc.

This is nothing but a restrictive & unfair trade practice which deserves to be set right quickly by its top management.

Uday Prabhu.
Aug 13, 2020
Complaint marked as Resolved 
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    In nov Stat i got stating on 16/10/2007 i had done a Trans of Rs. 1000 i.e malad that too from my Addon card which i or in my family had never done i had complained regarding the same and also send an dispute letter on 29/11/07 as they told me to send this was told by executive Karishma and she also told me not to make any payment till it is solved complaint no SR46061621 after that i did not received any responce and again spoke to the Executive and had sent again the dispute letter on 8/1/08 still after that i did not got any respaonce i called them several time i also spoke to Service manager Nitin Pamlikar on 24/02/08 he told me he would take this in priority and would give me call after two days but i didnot then on 2/3/08 i again called up to the custommer service and spoke with Willsom now they are telling me that we have sent me the charge slip which i have not yet received and u need to pay the Amt as well as interest charged on that amount now i just want to know that if that trans is not done by me why the hell should i pay that amount and also the interest charged it is the bank mistake .... this is not the first time iam using this card from 03/05 i had experienced several illegal charges which i need to fight or crack my brain waste my time and reverse the amount i my whole history i have never made any late payment this is just adding an bad ctredit on my name ...
    Aug 13, 2020
    Complaint marked as Resolved 

    ICICI Credit Card — Illegal Charge

    Dear Sir,

    Ref Credit Card No.[protected]

    In the month of March2008, some body used my credit card and paid online electricity expenses of various person. The total amount paid by him was Rs.15610/-. Immediately when i received statement i lodged my complaint that these all expenses was not incurred by me. ICICI bank credit card department reversed the said expenses in the month of April 2008 statement. Two months later in the month of June 2008, the same amount was reinstate by ICICI bank credit card department without informing me or without giving me reason. On 10.05.2008 as per telephone disucssion with call center i send one more letter to Mr. Brijesh PAthak Asst Manager-Chargeback stating that i still dispute on said transaction even then they include all these expenses in my statement. Near about more than 200 time i called there call center for reversing the said expenses but no body take the responsiblity. Three time i went J.B Nagar Branch and showed them these expenses was not incurred by me but no body want to take decision. Every one told me to write a letter to ICICI Grieveance department. around one month before i write a mail to icici bank and still the matter is in dispute.

    I want to lodge comapliant aginast ICICI bank credit card department and therestaff those who are torching my wife and spread rumor in my society that i am not paying there liability in absence of me.
    I request them please come my house when i was available but generally they come when i was not available and torching my wife.

    Thanks & Regards
    Kishor Nawal
    D-002 balaji enclave plot no.13,
    Akruli anamika chs
    Kandivali (East)
    Mumbai-400101
    Tele No.29663064/[protected].

    t
    I have received ICICI credit card statement for October, 2009 wherein someone has made fraudulent payments to Vodaphone Essar South Ltd. Mohali amounting to Rs. 70, 000 plus. I registered a complaint and have the complaint number. They have also informed that my card has been blocked. No one is guiding me whether the bank has to also file an F.I.R. or not. Or, whether it is the responsibility of the consumer to go to the police?
    Could someone guide me what action (in addition to above) is required to be taken?
    NS Choudhary
    DATE : 03.11.2009

    From
    G.Tamil selvi
    No-13 ATA Koil
    1st Street
    Villivakkam
    Chennai – 600049


    To
    The Manager
    Credit card Division
    Icici Bank
    Chennai

    Sub: Reverased the Late Payment Fees

    Dear Sir,

    REMINDER

    Again I am sending you Reminder one, already i could have send the letter there is no response from at your end. Why not response? what happened? Any way i am deducting the late payment fee for Rs.400/=, If not accept it, I am going to cancel my Credit Card immediately w.e.f.. Reply immediately as soon as possible.

    As Reference to my credit card statement the amount of Rs.400/- on the date of 08/10/2009 has been entered as late payment fees. I am paying the amount regularly every month wise . So explain reason for deducting the late payment fees and reversed the amount or if not I will cancelled my credit card.

    So Please clarify the Late payment fees

    My ICICI Card.No. [protected]

    With Regards


    G.TamilSelvi
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      Myself Ammol Choksi, an harrassed icici credit card holder

      I am forwarding the letter which i had sent to the manager of icici bank (credit card cell)

      Pls read & let me know your feedback / response on the some & suggest what next should i do

      Feb 28, '08

      To
      The Manager
      Credit Card Cell
      Icici Bank
      Mumbai

      Subject - Fraud

      I am writing this mail after a lot of frustration, in last two days your executive have harrassed me

      I have this issue with your bank on interest charged to me which was amounting to 12331/- six months back now this amt is 42338/- & after another 3 months it will cross 100000/- also

      I want to ask you a very simple question - You have a telephone at home & you dont pay your telephone bills till you dont get the bills isn't it normally everyone does that, because you dont know how much to pay & also you want to check how much the bill have come, the same has happened to me as i was waiting for the statements to come & your collection dept executives always used to assure me "sir you dont worry just pay this minimum amt & we have forwarded your request to concern dept to send the statements pls pay xyz amt" & they didnt come & interest mounted upto 12331/-

      When i had signed up for the card i had mention my statements should come by emails, but then to it didnt come, after my many request / complaints i get your statements by email but then, all your other charges excluding transaction amt summed upto 12331/-

      I had earlier also mention i am not liable to pay this amt of 12331/- which is only of interest charges & late payment fees & interest on interest has become 42338/- & may be after few months it will be 100000/- soon

      Above all this, i got a call from your collection dept - Ms Puja (mobile #[protected] on 25th feb, 08 saying we have resolve your issue speaking to grieavances & vigillance dept & they have agreed, only thing you have to do is sign on dispute form & write your reason of dispute, also you have to give a cheque of 6000/- on the name of Icici bank but that too it is only for security purpose & also asked me to write behind the back of the cheque " pls do not deposit" she also assured me cheque will not be deposited she took my trust & fools like me still trust the strangers, but to be honest with you i didnt trust her, i trusted the bank - Icici bcoz she represents Icici, she is asking payments for Icici, talking on behalf of Icici, so i trusted her, she assured me cheque will not be deposited & will be sent to me in 2 hrs along dispute form acknowledged by Icici

      What a fool i was, i waited for not 2 hrs but for 2 days i must have given approximately 50 calls on her number but she was not picking up my phone then today in the afternoon i got a message saying thank you we have received your payment of 6000/- against your credit card dues

      Do you think this was the way to collect payments ?

      I immediately rushed to nearest Icici branch at J.B. Nagar to check whats happening

      There Mr Mangesh (counter # 5) & Ms.Sheetal Nair (head for the floor) answered we cant help you on this

      I am lodging a police complaint for the above matter

      This is vey upsetting, i didnt expect this from the best private bank in india, this is a total fraud

      If this would have been happening to you / your family member what you would be doing, plus we dont have time to follow on all this - just give it a thought

      To be frank with you, i use credit card only because i dont want to carry cash with me, i dont want to use your money if you see my full statement i have made lumpsum payments as i dont like paying in instalments

      Only when i used to not receive statements i used to give small amounts as said by the collection dept, that too expecting that statements will come

      Currently i have done a stop payment for the cheque

      I once again request you to resolve this issue asap

      If there is any transaction money pending from my side i will pay it immediately, but will not pay for interest charged to me & now interest on interest and interest

      You can send your executive to resolve this issue immediately

      Awating Your Reply,
      Ammol Choksi
      [protected]

      Pls do reply
      Aug 13, 2020
      Complaint marked as Resolved 
      Hi I am a ICICI credit card holder, But i don't have icici account.
      I want to check my monthly statement on icici's website. Can it be possible? if yes then please assist me how?
      Dear sir,
      I have not yet received my icici bank credit card statement for the month of june 2008. if possible please send it as early as possible or please tell me the way by which i can take my icicic credit card statement through www.icicibank.com
      hi,
      i m hiren bhagatwala and my account number is[protected] i do not want pysically statment. i reqesting u that u only send me my statment on my email adress.
      hi sir i want show my total deposite amount statemant since aprail 2008.i want to show per amount one by one deposite and date.please send me six month statment ac-o399xxx548929.
      NAME-rajendra singh
      I want to access my ICICI credit card statement online. Earlier pass word was sent to me and i did not use it on time. Now. that pass word is not accepted. So, pl. send me fresh pass word for online
      access of credit card statement and payments. Pl. send new pass word to the below address :-
      K S RADHA, ARTHA MONEY, 7TH FLOOR, MBC TOWERS, NO.81, TTK ROAD, ALWARPET, CHENNAI - 600018.
      please arrange to send my statement for last three months.i want to access my ICICI credit card statement online. Earlier pass word was sent to me and i did not use it on time. Now. that pass word is not accepted. send me fresh pass word for online access of credit card statement and payments. So, pl. Pl. send new pass word to the below address :- B-16/11, The best sanman co-operative society, opp.fire bridge, Goregaon (w), Mumbai-400104.
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        ICICI Bank Credit Card — Fraud by ICICI bank

        I would like to bring to your attention following facts about the unethical and illegal practice of ICICI Credit card division and bank and cheating being done.

        A Credit card No - was issued to me on November 2002 which got expired on November 2004 . First The bank charged [debited ] annual fees from my savings bank account towards the annual charges while It was issued a life time free of cost basis and Later this...
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        Dear Respected Sir,
        I, here undersigned requested you that the account holder of the ICICI bank,Mumbai branch,Rizwan Hussain has not send the bank commission charges to the bank of Lacaixa bank,Madrid ,Spain.I had deposited the commission charges to his account number[protected] as instructed from the Lacaixa Bank but the charges has not send to the Lacaixa bank til now. When I had made a call to his number ([protected]) he cheated me not to call again to his number.Why he did like this to me ? I thought it means that the monies that I had deposited has been used by him in wrong ways.
        So I had requested you please do help me in returning the monies to my nominated bank account number [protected] of the state Bank of India,Manipur University Campus, Branch.
        here I give you the details of my account number:
        Account holder name : Thokchom Ibungobi Meitei
        Account number : [protected]
        Branch name : Manipur University Campus
        Here I had also enclosed the Scan copy of the deposite receipt that I had made and the mail copy that had send from the Lacaixa Bank,Madrid Spain that contain the account details of Mr. Rizwan Hussain.
        Here the copy paste facility is not available so I want the e-mail address of yours so I can send you it. I wil never forget for your kindly good co-operation.
        Thanks
        Best Regards
        Thokchom Ibungobi Meitei



        From The Desk Of
        Remittance Department
        Carlos Adolfo
        Lacaixa Bank.

        Attention,
        MrThokchom Ibungobi Meitei.

        We receved your prompt email and there is a restriction bond policy from
        your country which would not alow you to transfer money out from your
        country. So we have made an arragement through our Intermediary bank in
        your country ICICI BANK IN INDIA which we have to receive our client
        requirement fee/deposit. You are duly advise by the management to quickly
        transfer our bank commission charges through our local bank account in your
        country.

        ACCOUNT DETAILS:
        BANK NAME: ICICI BANK
        ACCOUNT NAME: RIZWAN HUSSAIN
        ACCOUNT NUMBER:[protected]
        PAN NUMBER: ABPPH1953F
        AMOUNT IN RUPEES: 81,890.00 INR

        Immediately you pay the commission charges your funds will be transfer to
        your nominated bank account without further delay and it will be received
        after 48hrs in your country without paying any charges in India.

        Endeavour to send the transmission recept for documentation.

        Best regards,
        Remittance Department
        Lacaixa Bank.
        Aug 13, 2020
        Complaint marked as Resolved 

        ICICI Account Holder — Cash not dispensed from SBI ATM

        sir,
        on 1st April 2009 at 1:14 PM I tried to withdraw 1500 Rs but the ATM not dispenced Cash & slip, after this i tried 2-3 times, then ATM responded as "Sorru unable to process", after this when i check my balance in other ATM, i find my balance is debited by Rs. 1500, which was not dispenced by ATM.
        My ICICI account no is[protected]
        ATM Id is S1CN00115701. please do needful.
        Dude do you realise you shouldnt be giving out your bank acciunt number on public forums like these. It's supposed to be a very private and confidential detail which can be misused now by anyone who sees it here.
        sir i received a message to my mobile that i have won irish draft lottery prize worth 700000GBP..and the company is telling me to pay the amount of Rs.36000 for custom tax clearance...the person who contacted me told to pay the amount to the following icici account:
        BUILDTECH INTERNATIONAL
        A/C[protected]
        PAN NO-awwpk7601d

        is this account real one???please help me soon
        pl send this account no address and fhone no
        icici bank
        [protected]
        pan no aqhps5046h


        satyender kumar sinha
        On Wed, Feb 10, 2010 at 5:44 PM, United Nations <[protected]@live.com> wrote:


        27 St John's Lane, London EC1M 4BU [protected]




        Satyendar Singh,

        Sequel to your my email to me on saturday, I am pleased to inform you that your LOTTERY funds have been approved today for release to you from the foreign payment unit of the paying bank in London and it has been stamped and sealed so kindly find below the due charges you need to send before your check payment will be dispatched to you without further delays, Please not the united nations have already paid for the TAX AND INSURANCE FEE, What you only need to send now is just the dispatch fee which is $400 and it should be sent via western union with the name below...

        NAME: ...JAMES SCOTT
        ADDRESS:...LONDON-ENGLAND
        AMOUNT:...$400

        I will call you to have the payment details from western union or you can send it to my email, After confirmation, Your check/cheque will be dispatched out and will arrive in 3 business days, It took me a lot to get them sign the payment that is the reason why i have not contacted you but thank God now the payment have been signed so just follow the instructions and your funds will get to you without delays.

        P.s, Yes that is my office number but let me inform you that it is always busy so it will take time for you to reach me on phone but do not worry as i will try and call you today.
        Congratulations in advance!!



        Yours In Service
        hallo mr all

        pl aap sab es pe mail mat karo e v email chiter ke sat mela huaa hai


        satya
        dear sir,
        I have received message to my email that i have won 500.000GBP... and the person who bought the parcel said that the RESERVE BANK OF INDIA is demanding 94000 for the convertation of the pounds to the Indian currency and i paid that much of amount by beliving his words now he is demanding more amount for the transfermation to my bank account i.e 550000 has to be given it seems so please take action on the holder of the account plz... sir caz the amount which i have paid is big amount so give me the address and phone number of that account holder plz...sir we need help from you...to get back my money and like this people are cheating many people like me so request you to take seviour action.

        ACCOUNT NAME:- MADHUR ENTERPRISES
        ACCOUNT NO:[protected]
        ICICI BANK RTGS/NEFT/IFSC CODE-ICIC0000488
        PNN-CMIPS2246A

        THIS IS THAT PERSON ACCOUNT DETAIL AND PLEASE GIVE ME THE DETAILS OF THIS PERSON AND I WILL COME DIRECTLY TO THE BANK BY CARRING ALL THE DOCUMENTS WHICH ARE BEING SEND TO MY EMAIL SO PLEASE HELP ME SIR CAZ MY FAMILY IS FULLY DEPPRESED BECAUSE OF THIS PROBLEM WAITING FOR YOUR SOON REPLY...

        THANKING YOU
        J.ROOPA
        Dear sir

        AS i am somashekar from bangalore as deposited the money to a wrong account holder he name is HARRY THOMAS and his ICICI account Number is[protected] instud of depositing[protected] prabakaran
        can you give me contact details of Harry Thomas please.

        my number of contact is [protected]
        Dear sir i m Henlen Haokip working in T .G.I.F. HOSPITALITY COMPANY IN LIDO MALL.
        So I would like to reconfirm my account it is still open or closed because i would like to reuse and reissue new ATM.
        MY ATM was in lost so I wasn't used my account.Thank you.
        my no is ;[protected] ACCOUNT NUMBER[protected]

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          I have Credit card holder of icici bank with card no-"[protected]". On the date of 28th July 2007 my credit card is lost. For this i have already inform to customer care for block to credit card. On that time some fraud transaction(27866/-) is done my credit card. Thus i have to also inform to customer care- Plz stop the that transaction amount @27866, which is not used by me. But customer care exe. haven’t cooperate for that. after all i have to complain in nearest Police station for FIR.

          After some days, i have to FAX to written Latter and FIR Copy to icici credit card department for the reversal of fraud transaction amount 27866/-. After the verification by icici credit card department, my fraud transaction amount 27866/- has reversed and amount to be credit in my credit card. icici bank also given to latter for the reversal of fraud amount and also the credit card statement dated[protected].

          But after one month once again Bank was debit the that credited amount 27866/-, without any information and any real bases. Many times i have remember to customer care, but i have not get any response.

          Now bank was blocked my bank a/c with icici bank, thus i have getting financial problem and mental disturbance. Plz solve the matter.

          Thanking u,

          Chandan Kumar Jaiswal
          B-323, sector 20
          Noida-201301
          mob-[protected], [protected]
          PLEASE CANCEL MY ICICI LOMBOARD INSURANCE POLICY VIDE MY COMPLAIN REFERENCE NO.[protected] DATED 29/02/2008 REGISTERED BY MS.UMA BY TODAY.


          RAJAN CHAVAN
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            Dear sir
            I am a salary account (A/c no:[protected] holder of ICICI bank for the last 2 years. But without my consent suddenly hold amount has been credit card payment. i contact ICICI phone banking service but i have unsatisfied his answer.

            For the hold amount by bank, i have facing very critical financial problem. because other bank's Loan EMI and other many transaction are linked with my icici Bank a/c.

            Thus i have not capacity to attend any financial losses. Kindly solve the matter on the urgent bases.

            Thanking U,

            Chandan Kumar Jaiswal
            B-323, sec 20
            Noida-201301
            mob-[protected], [protected]
            Aug 13, 2020
            Complaint marked as Resolved 
            Dear sir
            I am a salary account (Account Number:[protected] holder of ICICI bank for the last 2 years. But my banking id & debit card password is missing in mind so I am wanted to you what is procedure.

            # [protected]
            Dear Sir,
            I am a salary account (Account number[protected]holder of ICICI Bank for the last 3 Monts.
            I was drooping a cheque in drop box of ICICI Bank ATM, But i am not getting my amount even after 6-7 days. So please Do any action.
            Dear Sir,

            I am a salary account holder of ICICI Bank(a/c no[protected] for last 2 years.I was withdrawing my money in SBI ATM on 5th april, due to some problem the tranction was not possible but the money has deducted in my account.So i have registered a complain having no-SR[protected] many time i called to ur customer care executive but i have not satisfied with their answer.All my trasaction, EMI are linked with my ICICI account.Pls do the need ful.Already i have suffered alot.

            Thanking You

            Madhusmita
            BBSR
            I AM SAVING ACCOUNT HOLDER OF YOUR BANK. MY ACCOUNTR NO.[protected]. I AM FORGET MY PASSWORD AND USERID . SO, PLS ISSUE ME THE NEW USER ID AND PASSWORD WHICH I AM OPEN MY NET BANKING ACCOUNT AND PLS. CHANGE MY PHONE NO. ALSO. [protected]. I WANT TO USE BOTH NET BANKING AND PHONE BANKING.

            PLS. REVERT BACK ME AS SOON AS POSSIBLE.



            SAKSHI
            [protected]
            Respected sir,
            Sat Shri Akaal Ji,
            Shri maan Ji,
            I M from Punjab, Aap ji K naam par mere sath cheeting ho gai hai ji.19/05/09 nu Rojana Ajit Jalandhar de news paper men ake add lagi thi, Jis men Aircel company de tower aapnhi jamin ya roo f par lagwane k liye milo, , , [protected], [protected], do phone nomber &Sec - 18 Noida likha huya tha.hum ne call ki aur unki baton men aa gay.unke kahne par Acount no[protected] ICICI bank kapurthala se 5000/- jamaa karwa diye. bas baad men phone no bhi band kar diye aur koi baat sunne wala bhi nahin hai ji .so sir plz help me, , , ,
            Hi,
            In February 09 i issued a cheque amounting Rs 11899 towards LIC's premium of my policy number[protected] wide ICICI cheque number 495319. The amount was debited from my account on 30.3.09. Last month, I received a letter from LIC returning my original cheque stating that my cheque has been returned unpaid by bank due to Insufficient funds and I need to deposit my premium immediately by cash /DD (no cheque will be accepted). Now the question is WHERE IS MY MONEY (Rs 11899/-) WHICH HAS BEEN DEBITED FROM MY ACCOUNT BUT NOT PAID TO LIC?
            I have lodged several written complains dated July 22 & July 31 with all documents in person with Sec-18, Noida branch and was given SR[protected] & SR[protected] and also e mailed to customer care and senior executives with ICICICARE =[protected]' level1complaint &[protected]' level2complaint but do not receive any satisfactory and sufficient answer so far. However in last communication I am being informed that the funds have been transferred to LIC’s bank (Axis bank Ltd, Plot No 111, N/30, Ambedkar Road, Nehru Nagar, Ghaziabad) but the details of transaction could not be provided by ICICI bank. It seems impossible as the cheque in original has been returned to me by bank. The transaction may not have happened at all. I still do not know where is my money which has still not reached LIC nor me.
            Is there some one who can help me?

            Thanks

            With best regards

            Salahuddin Saiphy
            Hi,
            I hold a saving account no [protected] with ICICI bank at Sec-18, Noida. In February 09 i issued a cheque amounting Rs 11899 towards LIC's premium of my policy number[protected] wide ICICI cheque number 495319. The amount was debited from my account on 30.3.09. Last month, I received a letter from LIC returning my original cheque stating that my cheque has been returned unpaid by bank due to Insufficient funds and I need to deposit my premium immediately by cash /DD (no cheque will be accepted). Now the question is WHERE IS MY MONEY (Rs 11899/-) WHICH HAS BEEN DEBITED FROM MY ACCOUNT BUT NOT PAID TO LIC?
            I have lodged several written complains dated July 22 & July 31 with all documents in person with Sec-18, Noida branch and was given SR[protected] & SR[protected] and also e mailed to customer care and senior executives with ICICICARE =[protected]' level1complaint &[protected]' level2complaint but do not receive any satisfactory and sufficient answer so far. However in last communication I am being informed that the funds have been transferred to LIC’s bank (Axis bank Ltd, Plot No 111, N/30, Ambedkar Road, Nehru Nagar, Ghaziabad) but the details of transaction could not be provided by ICICI bank. It seems impossible as the cheque in original has been returned to me by bank. The transaction may not have happened at all. I still do not know where is my money which has still not reached LIC nor me.
            Is there some one who can help me?

            Thanks

            With best regards

            Salahuddin Saiphy
            Dear sir,
            I Miss My Accound passbook, , , , , , , ,
            Pls Give Me The Detail About My Accond (ac number)As soon us possible.
            then my address;
            M.Vijayakumar,
            s/o, k.Murugesan,
            34/a, Bharathi nagar mattu streed.1,
            kovilpatti, -628501,
            Old number.[protected]( IT IS NOT USE)
            New number.[protected](THIS NU USE ONLY)
            Dear Sir,
            I am rohani kant pandey.
            Please send me the bank statement and internet banking password. Please issue me as soon as possible.
            my account no. is[protected].


            Regard, s

            AFORESERVE.COM LTD
            B-21, SECTOR-8
            NOIDA-201301(UP)
            MOB NO-[protected]
            hi sir
            i have a salery account (538312)but it has been changed in saving account and iwant to change it again salery account pls do some thing
            m waiting for yur +tv responce
            Respected sir,

            It is submitted that bearing my icici, bangalore branch-ooo2, Account No [protected]. Kindly change my old mobile No [protected] in place of new mobile No is [protected] immidiately.

            i shall remain thank full to you

            akshyay kr. mondal
            Dear sir

            i want to give my property for rent for bank use only it locketed in Dadri ralway road and near G.T.road



            Deepak garg
            ph [protected]
            Hi good evening
            This is ramanagouda my account no is[protected]. Today 26th may 2011 i paid airtel bill 2 times but in airtel they got only one transaction another is not getting but i got two messages from icici and also two times didected please help me what to do?

            Regards
            Ramanagoud
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              Respected Sir,

              This is to inform your bank is recruiting people scientifically,the person who have open my account is a fraud person,it is because he told to me that he will open ZERO balance savings account and instead of it he had open CURRENT account which is useless.

              I dont know how much your bank is giving commision to achieve such target of opening account with a fraud manner.I want to close the account which will take Rs500 for the same but i will take money from him because he had open this account ,I also go to AMBAVADI BRANCH in Ahmedabad but nobody was knowing to him, i had also call to S.G highway branch he is not workin there also than i think he is using the name of bank and the 3rd person is working on behalf of him.I want immediate reply

              PLS GET ME SOLUTION WHICH IS RELIABLE


              Information of Particular person:-


              JUZER UJJAINI
              Sales Executive
              8th Floor,JMC House,
              Nr.Parimal Garden,
              Ambawadi,
              Ahmedabad-3800062
              Gujarat
              India
              Aug 13, 2020
              Complaint marked as Resolved 
              Sir,
              This is saravanan working in isoft R&D as a software engineer, few months back ~7 months, i applied for a gold credit and i was told to given once all the verifications is over,
              as of now i did not receive any credit card but i was sent many mails & SMS noting i received
              the card already and need to pay credit amount of aroung 5000 as such it is framed that i am using my credit card ( not even i seen my credit card till now ), I am going to make a big
              issue around here, before that i need to inform u this .. i wont leave it off, even if i leave
              my uncle (Lawyer) wont leave it off. I will do my part
              Sir,
              This is saravanan working in isoft R&D as a software engineer, few months back ~7 months, i applied for a gold credit and i was told to given once all the verifications is over,
              as of now i did not receive any credit card but i was sent many mails & SMS noting i received
              the card already and need to pay credit amount of aroung 5000 as such it is framed that i am using my credit card ( not even i seen my credit card till now ), I am going to make a big
              issue around here, before that i need to inform u this .. i wont leave it off, even if i leave
              my uncle (Lawyer) wont leave it off. I will do my part
              Sir,
              This is saravanan working in isoft R&D as a software engineer, few months back ~7 months, i applied for a gold credit and i was told to given once all the verifications is over,
              as of now i did not receive any credit card but i was sent many mails & SMS noting i received
              the card already and need to pay credit amount of aroung 5000 as such it is framed that i am using my credit card ( not even i seen my credit card till now ), I am going to make a big
              issue around here, before that i need to inform u this .. i wont leave it off, even if i leave
              my uncle (Lawyer) wont leave it off. I will do my part
              Helpful
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                I am Pranjal Barua using a ICICI credit card but long time back after making some minimun payment i failed to pay the amount in regular basis as i had to leave job for some of my studies but still i joined a firm so i can arrange some income. Infact initially i have been communicating with ICICI for settlement & make some provision for me to repay the amount in instalment basis but they refused the offer. Now they are calling at home & me n using all abusing words & threatning me or any of my family members .
                Can i take legal action agaist the recovery agents for using vulgar language against the family members for non payment of dues?

                Please help how can i go ahead with this this is really a big humiliation. i want to pay the outstanding but they are not providing any kind of helping hand. There is no CSAT ( Customer Satisfaction) seriously ICICI is all ...

                Please help

                Looking for a Prompt Reply
                Aug 13, 2020
                Complaint marked as Resolved 
                Hi,

                You can lodge complaint (IPC 506) against recovery people, who are misbehaviour with your family and you.
                June 6, 2008

                Ref: Credit Card No.[protected]



                To Whom It May Concern:





                I have been continuously getting statements for the last 7 – 8 months showing some outstanding dues at my end. It is just to inform you that I have already cleared the outstanding dues and waiting for the settlement slip from your corporate office as said by your representative while clearing the outstanding dues. I am also enclosing the relevant documents for your reference and record. So it is kindly requested you to expedite the above problem so that in future I should not get such statement. I would also like to request you to send me a copy of settlement at the earliest.





                Yours sincerely,







                (PARVEEN MATHUR)
                I am Vjay pal Singh holding an ICICI credit card. I am also an ICICI salary account holder thru my last company & against same this credit card was issued to me. After making some minimun payments I failed to pay the balance amount on regular basis as I had to change my job in Feb 2008. Now I have been communicating with ICICI for settlement & make some provision like REWRITE OFFER to enable me to repay the amount on regular EMI but ICICI is not accepting the offer. Pls note that I had similar problem with my CITICARD but they themselves offered to reduce on interest & gave me a REWRITE OFFER & now my repayment is on time without any problem. I wish to do same with my ICICI card but I am getting no assistance from the bank. My ICICI account has also been frozen & unfortunately my personal loan (from ICICI itself) whose installments were also from same account are now getting lapsed. Neither I can pay my personal loan installments ontime which were 100% regular till last month (May 2008) nor I am able to pay back on card. I have been asked by helpline excutive to settle my account once & for all to avoid legal action or "MORE" trouble.
                I humbly wish to pay back the CC amt (INR 52406.76 as on 20/05/08) Before I also start getting abusive or threatening calls.
                Pls help. ((+91-[protected]))
                Despite of paying the full amount before the due time against purchase of kodak digital camera on E.M.I. basis, I am getting
                due bill of RS. 6024/- against my credit card no. [protected] and I am getting threatening call from [protected] almost every day (namely bittu).They are using abusive languages also.

                Prodip Ghosh
                plot no 143, Michaelnagar
                Kolkata 700133
                [protected]
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                  [protected][protected][protected]------

                  From: DEEPAK KADIAN (DEL)
                  Sent: Tuesday, February 26, 2008 1:58 PM
                  To: 'ICICI Bank Customer Care'; 'jitendra.[protected]@icicibank.com'; 'krishna.[protected]@icicibank.com'; 'anil.[protected]@icicibank.com'; 'harshil.[protected]@icicibank.com'
                  Cc: '[protected]@icicibank.com'
                  Subject: RE: 'ICICICARE=[protected]' Big concern about personal loan
                  Importance: High



                  Hi,

                  Today, third time I got SMS that “Application for personal loan has been approved Ref. no. is 59368383” now ref. no. is changed so what should I understand old ref. no. were only for customer satisfaction or to make fool that something is going on.

                  How many yearssssssssssssssssssssssss require for such a small amount loan. Could I expect any revert from respective senior persons. I m following since around 2 months.

                  Will somebody help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!



                  Regards,

                  [protected]-------

                  Deepak Kumar Kadian

                  +91-[protected]


                  [protected][protected][protected][protected]

                  From: DEEPAK KADIAN (DEL)
                  Sent: Monday, February 25, 2008 5:08 PM
                  To: 'ICICI Bank Customer Care'; 'jitendra.[protected]@icicibank.com'; 'krishna.[protected]@icicibank.com'; 'anil.[protected]@icicibank.com'
                  Cc: '[protected]@icicibank.com'
                  Subject: RE: 'ICICICARE=[protected]' Big concern about personal loan
                  Importance: High



                  Dear all,

                  I am really mentally harassed by DSA & Pitampura Branch ICICI persons. Again they changed their commitments that they would be able to provide the loan amount of rupees 1 lakh in 12 EMI’s instead of 1.5 lakhs in 12 months EMI.

                  But as per urgent requirement I agreed to take 1 lakh on a condition that if provide the same as earliest means up to today only and again the time is extended by them. Some body called me & saying now your file is disbursing, the amount will be transfer after two days.

                  I am really in trouble situation, no body helping me out in case. Some of calling from ICICI & assuring that solution will be provided very soon. But still everything is same only the harassment - that why I applied for a loan in ICICI bank!!!!!!!



                  Regards,

                  [protected]-------

                  Deepak Kumar Kadian

                  +91-[protected]


                  [protected][protected][protected][protected]

                  From: DEEPAK KADIAN (DEL)
                  Sent: Friday, February 22, 2008 1:17 PM
                  To: 'ICICI Bank Customer Care'
                  Subject: RE: 'ICICICARE=[protected]' Big concern about personal loan



                  Dear Krupa,

                  Actually I want to update one information with you that I am working with IBM and my client site is Vodafone mobile communication Ltd. That means from morning to evening I am available in strong network site and if any calls not getting through I always got MCA (miss call alert) for the same, that I don’t had.

                  Anyway yesterday I again got SMS from ICICI that “Application for personal loan has been approved Ref. no. is 59065544” so there is only fake SMS alert, DSA’s miss communication, no coordination through bank, no loan amount all the things going against the requirement.

                  What I was expecting from you that at least solution will be provided very soon but here it is mentioned that “We will revert to you by February 25, 2008” it clear means only revert no solution.

                  It is very bad experience with ICICI that I am suffering a lot. Pleaseeeeeeeeeeee help me only to know that next escalation step in ICICI because at this level no one is helping me out.

                  Plssssssssssssss help !!!!!!!!!1

                  Regards,

                  [protected]-------

                  Deepak Kumar Kadian

                  +91-[protected]


                  [protected][protected][protected][protected]

                  From: ICICI Bank Customer Care [mailto:customer.[protected]@icicibank.com]
                  Sent: Thursday, February 21, 2008 2:23 PM
                  To: DEEPAK KADIAN (DEL)
                  Subject: RE:'ICICICARE=[protected]' Big concern about personal loan



                  For quicker resolution of your request/query, please write to us through the "E-mail Us" option. This option is available on the first page at our website, www.icicibank.com, under "Reach Us".".





                  Dear Mr, Kadian,



                  We tried calling on your mobile [protected] number, however you were not reachable.



                  We have made note for your request for the Personal Loan and your service request number is SR56795147.



                  We will revert to you by February 25, 2008.



                  Sincerely,

                  Krupa Mehta
                  Customer Service Officer
                  ICICI Bank Limited

                  You may write to us at www.icicibank.com using the " E-mail Us " option, For details, click on https://infinity.icicibank.co.in/web/emailus/jsp/emailUs.jsp

                  ICICI Bank introduces Mobile Banking for Loan Customers. Now ask for your loan documents via your mobile phone. For details, click on http://www.icicibank.com/Pfsuser/channels/mobile/loanalerts.html

                  DISCLAIMER:

                  This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.

                  You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.

                  The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.









                  Subject: Big concern about personal loan





                  Dear sir/madam,

                  I here by inform to you that I am suffering a lot due to non co-operation of ICICI bank & rude behavior of DSA Please let us know my problem in brief:-

                  Around a one & half month back I got a call from Ms. Gurlin (telecaller in DSA, Credit alliance, Janak puri, New delhi) and asked me to take the personal loan @13.5% ( but it was also changed to 14% at the end after insisting) reducing rate and after two days all the documents were collected from me. She assured me to provide the loan within week & introduced herself as ICICI bank executive. After many follow ups she again asked me to collect my current month salary slip and again same was provided.

                  On 8th Feb, 08 at 0950 hrs, I got an SMS from ICICI bank that “Application for personal loan has been approved Ref. no. is 59065544” and then I asked to Gurlin that my loan is approved please tell me that how long it will take she realized me that with in two working days it will happened but PDC cheques and MID form require, same day it was collected and provided by me.

                  Cheque Details : PDC cheque no. = 102827 to 102838 and clearance date 05 march of every month.

                  After so many calls to DSA, they were now trying to ignore me then I called up ICICI Cust. Care with complaint no. SR55508313 but no action taken on the problem & SR was completed. And parallel I had lost my relations due to money with my relatives because I assured to give the amount very urgently after loan taken but really I was not aware it will take a very long time even after my company IBM in cat. and everything was perfect. After some days I again call up ICICI Cust. Care and asked about previous (SR [protected] & I was surprised after knowing that without any action it was complete. Again they logged a complaint SR 56514272 but now I don’t have much believe in bank & DSA due to this.

                  And I got some information that my file is handled by Mr. Yashir Rehman ([protected]) in Pitampura Branch so I had had a discussion with but no help was provided by him & clearly denied to elaborate the things.

                  My first EMI is about to go after 13 days and I don’t get my amount till now. I am mentally suffering a lot.

                  Here DSA is about to making a bad image of ICICI bank in customer’s point of view. Please assist me in about the issue.

                  I want an urgent reply, please revert asap. Waiting for your affirmative response.

                  Regards,

                  [protected]-------

                  Deepak Kumar Kadian

                  +91-[protected]







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                  Aug 13, 2020
                  Complaint marked as Resolved 
                  had taken 2 loans previously . i had and amazing experience ... this time it SUCKS !!!
                  i had request for a loan of 80, 000.00 on the 1 st march and later when i called back i got to know that the rep approved a loan of 2.17 lakhs without my permission, i had given 5 cheque already .
                  then i had to speak to a mamager and ask him to cancel that amount .
                  now i had to give 5 more cheques ...
                  on the 17 a manager called me to confirm that one of the previous loans need to be closed and the rest of the amount from 80, 000.00 will be sent through courrier .
                  i have sent nearly 5 emails confirming that and made several calls and wasted my money ...
                  which i understand will NOT be compensated !!!
                  on 20th i was supposed to receive the DD, which did not come as well .
                  on friday again i had to call back and again no sign of where the DD is ...
                  again on saturday i had to call back and they said there was some error thats why the DD was not cuorrired .
                  but they will arrange for an online transfer ...
                  which i should receive by monday ... WHICH DID NOT HAPPEN AS WELL !!!
                  today the agent calls and asks me to send him a track of the ECS paid for the month ...
                  and it would also take 2 MORE DAYS FOR THE GOD DAM DD TO GO THROUGH ...
                  this has been total nonsense i had to go through !!!
                  i am sure i have to be compensated for the trouble i had to go through ...
                  and im sure you will agree to that as well ...
                  I AM ALSO GOING TO TELL ALL THE PEOPLE I KNOW NEVER TO APPLY A LOAN FROM YOU GUYS ...
                  a) you take extremely long time to process the loan
                  b) you dont convey the right information
                  c) you take loads of documents and loads oif cheques and dont process it
                  d) managers say they will call back and never call back on time
                  From: ICICI Bank Customer Care [mailto:customer.[protected]@icicibank.com]
                  Sent: Wednesday, March 26, 2008 3:31 PM
                  To: Michael, Karen
                  Subject: RE:'ICICICARE=[protected]' Product: Personal Loan / New Customer / [protected]@dell.com


                  For quicker resolution of your request/query, please write to us through the "E-mail Us" option. This option is available on the first page at our website, www.icicibank.com, under "Reach Us".


                  Dear Madam,

                  We tried calling on [protected], however, we were unable to reach you.
                  We request you to provide the following details to assist you regarding your query:
                  Full name of the applicant as written in application
                  Loan amount applied
                  Date of application
                  Any 8 digit Loan reference/application ID
                  Date of birth
                  Complete address with pin code
                  Mobile number and residence telephone numbers
                  Any executive contacted you
                  Any documents submitted
                  Type of documents submitted
                  Name and contact number of DSA/executive.
                  Sincerely,

                  Nausheen Shaikh
                  Customer Service Officer
                  ICICI Bank Limited
                  Ms Karen Michael
                  Rs 80, 000.00
                  01 march 2008
                  59460310

                  the names of people I have spoken to Mahesh(manager) Sreesha(manager) Hari(manager) Fahd(manager) Ashwini(manager) Dhanalakshmi(manager) Pradeep(manager) Sharadha(manager) Malik, Tushar, Kavitha, Mohan, Salduni, Abishek, Mega, Sangeetha, Ritesh

                  pay slip, bank statement, Vodafone post paid bill, pan card copy, office badge id copy, passport size photo, electricity bill, water bill, ration card copy, mother's 8th std marks card for relationship proof, 10 cheques, statement of account 2 through email, official email confirmation to the managers .

                  kiran bai - [protected]

                  Dear Nausheen Shaikh,



                  As I had mentioned earlier I had given all the documents in the 1st week of March ...

                  the loan was promised to be given to me on the 13th and then they said it would take 3 mre days ...

                  the last Friday 21st, the manger called Pradeep said he could do the online transfer of funds before Monday 24th 6:00 pm ...

                  Monday when I called the bank, they said there was some issue, and the funds will be transferred to me either by 26th end of day or 27th morning ...

                  today a manager called Fahd called me and said the funds cannot be transferred and the dd will be couriered to me ...

                  WHICH IS TOTALLY UNACCEPTABLE ...

                  I AM EXTREMELY FRUSTRATED WITH THE SERVICE THAT I HAVE RECEIVED FROM YOU PEOPLE ...

                  THERE IS NO ONE TO HELP ME,

                  IS IT NOT POSSIBLE FOR YOU TO TRANSFER FUNDS TO MY ACCOUNT AT LEAST AS A FAVOR ...

                  if the dd is couriered either on the 27th or 28th I can drop it in my Citibank account only on Saturday 29th ...

                  which would take at least another 3 days to reflect in my account ...

                  THIS IS UNBELIEVABLE ...

                  I HATE THIS SERVICE AND THE AMOUNT OF TIME YOU HAVE MADE ME RUN AROUND FOR MONEY THAT I AM BORROWING FROM YOU AND ALSO GOING TO BE PAYING INTEREST ON THE SAME ...





                  may i also know who would pay for the phone charges or the time that i have spent on phone calls ????





                  i would also like to bring to your notice that I am only going to wait for a couple more hours for the funds to be sent to my account through online transfer ...

                  if this does not happen then I will walk in to the consumer court with the print out of emails I had sent to your managers and well as the calls that I have recorded !!!



                  these are the 3 different complaint numbers I had

                  59164329



                  60427564



                  Sr60265317



                  I would require a compensation from your end for all the trouble I have gone through ... and I hope you could do something about that ...
                  Hum durgapru icici bank me ja ke credit card ke liye gye the(04/04/2008) To un logo ne mujse address aur M. no. liye aur kaha ke aapke paas khud hamara koi aadmi 1 ye 2 din me jayega aur aapka kaam ho jayega.
                  Lakin aaj tak koi nahi aaya. kya mai dusre bank se credit card banwo lu. Mai sirf 1 week aur intzaar karunga, agar koi kaam nahi hua to kisi dusre bank me credit card banwa lenge.

                  suresh chandra yadav
                  Dishergarh road new qtr. L-3,
                  Po: Barakar,
                  Dist: Burdwan, (W.B)
                  Mobirl. [protected], [protected]
                  Phon No.[protected]
                  Iam aregular customer for ICICI Bank and Credit/debit card holder .Ihave a credit balance Rs 30000in my accountno[protected]. to my surprice the cheque issued towards payment for the crdit card bill for the month ofapril was returned for reason not known for me. but on to day Ihave issued another cheque no472149 of icici bank.Your action is making me to rethink to close all business from both bank and credit card lf you donot respond andcommit such sort of silly activities
                  Actually My loan EMI is on 5th of every month, for the month of June they didn't withdrawn yet as when they withdrawn on 5th there was no enough money with my salary account. My mode payment is ECS.
                  So what I want to do at this stage to make ICICI to withdraw the amount now. I have filled my account with required amount now.

                  Also, is there any late processing for this now
                  subject- please return FDR payment

                  Dear Sir,
                  I am from INDIAN PUBLIC SCHOOL(AMBALA). I have taken loan for school bus in year between 1995 to 1997. I had given FDR that time & fiance that bus from Anagram fiance ltd.
                  that institute merged into ICICI BANK. But i have no record of FDR because in year 2000 there was flood in ambala so the record had destroyed. Kindly returned the payment of FDR. please reply soon
                  I have taken a personal loan from icicibank # lphyd[protected]
                  15 months ago and now i am in serious problem .almost sinking
                  all my credit card are over limit, iam worried.I wanted your guideline to overcome this problem



                  regards,

                  Anu
                  my atm card is damaged that is not working thats why requested to give new once. my account number is :[protected] & i chainge my addres also
                  s.p malakasamudra
                  N-3/J-8 near rama temple, shivaji chowk,
                  old cidco;Nashik-422002
                  Mo no:[protected]
                  Plese i reqested send my atm card as per my address
                  tanking you
                  shivakumar i Hiremath
                  Sir,

                  My loan no is lighz[protected] want to sattlement because unable to pay the due amount.i have already pay 48000/-.

                  my condition is miserable can anyone help me in this regard because still an agent show that i have to pay 17000 what to do

                  pls pls pls help me in this regard
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                    Hi,

                    I am Joy from Kolkata.I have never found a fraudulant bank like ICICI.Bank agent used to stand infront of our office and always try to push credit card and they do it untill u get one. Likewise I got my card and they use to chrge interest inspite of paying dues in time. After sometime thay called me up and said they will send their agent to collect my dues but that agent did not turn up. Now I had to go USA for 1.4 years and by the time they did lots of harresment to my family even threatened to kill them. I called them up and asked to sattle the account and they agreed buit never turned up to collect the money. Once I back from USA I trensferred money to ICICI bank and they widrawn money from my account without my knowledge. They charged me 97000 while my outstanding was only 40000.

                    I would like to file a compaint with consumer court. Can anyone help me on this?

                    Anyone can call me at [protected].

                    Thanks,
                    Joy.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    My name is vineet ahuja and I was the employee of
                    your bank. My employee id is 517884. I Want to know that why my salary
                    of November month was not drawn in my account .My total salary is 6920
                    Rs. but you drawn only 923 Rs on 29 December. And I also want to ask
                    you that for some reason my S.M Mr. Puneet mathur has terminate me. In
                    the employment letter given to me by you said that if the bank
                    terminate me then he have to given me 15 days notice or 15 days salary
                    but both of these things are not don with me . I want to say you that
                    please take an action about the both two things and please give me the
                    salary of November month and 15 days notice salary. If this is not
                    possible by you then please tell me where I should request. Please do
                    some action otherwise I have to go to the consumer court for my
                    salary. And I want to say you that please take an action against
                    puneet mathur and enquiry about him. His behavior is suspeciable. One
                    of my culige given the false documents of his education. And he knows
                    about it but he didn't take an action against him. Ex. Assistant
                    Branch manager Mr. Abhishek Verma also inform puneet mathur on 10
                    October but he didn't take an against him. All the banks employees
                    know about that he given the fake educational certificates. I asked
                    puneet mathur why he didn't take an action against him then he said me
                    mind your own business and said it's depend upon me that I take or not
                    take an action against him. That's the reason why he terminates me
                    from the job. I didn't want the job in that's organization where I get
                    that rewards saying truth. But the salary is my rights and I get it.
                    Please enquiry to puneet mathur that why he didn't taken an action
                    against him. I have the proof also that his certificates are fake and
                    puneet has known about it. So if I went to the court I saw that's
                    documents in the court. Please inform me as soon as possible that you
                    are giving me the salary or not.

                    Thanks

                    With regards.
                    Vineet Ahuja
                    [protected].
                    icici bank is the worst organisation u canjoin. i[censored] knew my experience you would be shocked.
                    I havent come accross a worst and cheap tactics used by ICICI group. First of all, I wasnt interested for any credit cards. However the DSA of ICICI stood like a begger in front of my office and kept harrassing for the card, insisting that they will give Gold card, whereas I was currently holding Silver Card from another Bank. Now to get rid of these nuts, just like we give alms to beggers, i told them that ok since its absolutely free I am willing to sign up for card. Once I started filling the form, the person told me that I need not waste time in reviewing form, he will fill up for me and just sign up the form. I thought it would be like a normal application form, so I told him to fill it up and I provided the relevant proof which was good enough for him to fill up. Then came the climax, the form had one statement whether to opt for ICICI Lombard General Insurance and the person cooly ticked this column. Now, I kept on telling ICICI that there is no need for insurance for me and the information is misleading, so cancel the insurance and the charges.

                    What ICICI did was just cancel the insurance, and instead of cancelling the charges, they doubled up by levying 100% interest.

                    I was not willing to pay the charges, but one fine day they debited my Savings account

                    This is dirty tactics played by ICICI
                    Sorry i cant give my identity but i have one information for u.I know about one person who have taken loan from your bank.Him name is Bhupendra singh, s/o-ranjit singh here him father name is wrong.He is a big fraud.So please take action about him.Because like you.He have taken more loan from other banks.I will help you.Him credit card no. is -[protected].
                    I recieved a job letter from a london based multinational company.They gave me a/c no.[protected] which is of ASGAR ALI MUSHTAQUE in your bank in Lower Parel branch and pan card no. is AIFPA9643Q.Can you please inform me that is this account is genuine or any fake as soon as possible.
                    Waiting for reply
                    BHAGWANT SINGH
                    Mobile.[protected],
                    Land line: [protected]
                    Email.Id. : [protected]@gmail.com
                    I have received a job offer from a London based multinational company.Soft Touch Tech Ltd as a Pyement area manager whre I will have to get the payments from their brokers and then deposit into the bank details provided and I was given a/c no.[protected] which is of ASGAR ALI MUSHTAQUE in your bank in Lower Parel branch and pan card no. is AIFPA9643Q.Can you please inform me that is this account is genuine or any fake as soon as possible
                    hi, i am ankit iwant to u ainformation about a person who make froud in credit cards and personal loans in all bank.his name is Rohit jain, s/o O.P.Jain, r/o F612, near janta co-op bank, sector 3, vaishali uttar pradesh.his office address is 2554, naiwara, chawri bazar, delhi-6.he had make all bank credit card in so many names, his mobile no.is [protected], [protected], home-[protected], his sister is working in hdfc bank, ambadeep building, cannaught place.her name is ruchika jain.
                    I also have a similar Pathetic experience with ICICI bank Credit card. They first pushed insurance policy. When I canceled that, they mentally harassed me by telephone call. They behaved as if their insurance department is a different company. The Climax is when they insists on payment even after I forwarded mail from their policy department accepting their fault.
                    Finally I paid 732.72 to get get rid of their torturing phone calls. I took an oath not to have any kind of relationship with ICICI Bank in future & share my experience with whomsoever I find.

                    I consider Rs 732.72 as the penalty I paid for my fault o[censored]ndermining cautions from others about ICICI.
                    I also have a very bad experience with icici bank credit card .They started Insurance policy by telephonic call only I did not sign any documents How can they start policy like this ? Please anyone tell me that can I go for court to claim against this fraud bank/lombard co ?My phone no is [protected].
                    Oh my mob no is [protected]
                    I too have a bad experiance with the ICICI bank credit card and the health insurance..
                    They keep callingt and beg you to ake a policy. I ignored and later said that they will apply and cancel themself and I will not be charged anything. But these ICICI credit card people are completely fraud people they started charging on my credit card for the first month and when I enquired back they said it has been canceled and all the charges has been reverted in their system and there is some problem with the Bombay office i believed them and to my surprise I see the credit card for next month showing me the next installment with also fine . Now all their numbers through with they were calling are disconnected.
                    These people have made my life miserable, they beg you outside your office and make you believe and then put you in trouble. My sincere advice to all especially IT people is not to believe the ICICI credit card people and the ICICI Lombard Insurance people they follow many trick which you understand only in the end . For Gods sake ignore these .
                    Hi,

                    Sub : Credit Card Insufficient limit.

                    I am Debasis from Delhi.I am one of your ICICI.Bank credit card customer. when i use this card for railway ticket booking after booking i recieved a massage your transaction of 449.00 declined due to insufficient limit.

                    My Credit Card No . [protected]
                    DOB 20/05/1981
                    My Address Xenos Technologies Ltd
                    71/6-Aa (Basment) Rama Road,
                    Delhi - 110015
                    Contact No. [protected]


                    why i have insufficient limit ?

                    I would like to file a compaint with consumer court. Can anyone help me on this?


                    Thanks,
                    Debasis Nath
                    ricky alloteyricky alloteyricky allotey
                    I too have a bad experiance with the ICICI bank credit card and the health insurance..
                    They keep callingt and beg you to ake a policy. I ignored and later said that they will apply and cancel themself and I will not be charged anything. But these ICICI credit card people are completely fraud people they started charging on my credit card for the first month and when I enquired back they said it has been canceled and all the charges has been reverted in their system and there is some problem with the Bombay office i believed them and to my surprise I see the credit card for next month showing me the next installment with also fine . Now all their numbers through with they were calling are disconnected.
                    These people have made my life miserable, they beg you outside your office and make you believe and then put you in trouble. My sincere advice to all especially IT people is not to believe the ICICI credit card people and the ICICI Lombard Insurance people they follow many trick which you understand only in the end . For Gods sake ignore these bast
                    This bank works for only who are fraud and not for good people. They give credit cards to everyone in India, even to a begger. These people done pay back their dues. Any way they will not be able to trace them, so they find people like us to get the money rectified.

                    I had a card which was not in use for the past 1 yr and there was a due of 1000 Rs which i was in Oct 2008. I cleared the Due and asked them to close the card, instead they started charging me late payment fee and other charges. This month today they deducted the total amount of 7400 from my savings bank account. I have never given any instructions about my savings bank account to cerdit cards. But even then they are able to deduct the amount without my knowledge.

                    Any one help me if i can file a case on ICICI in consumer court on this issue.
                    I am also suffered by unknown interest charges by icici credit card department.Earlier they approach to say that if you convert your card expences in EMIs they will charged only processing & one time interest, but after that...My God.interest + interest + interest in addition service tax + service tax +++ no Minus.At last when they reverse your amount after several Month another extra charges + taxes are going on & on & on without any intervals.So i find it like a Horror Movie...!
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                      , Personal Loan Account
                      LP CAL [protected]
                      For last one year , every month I am to painfully explain the mistake made by ICICI;the position was clarified to their officials some of whom visited my residence and verified the records. On three occassions,I visited ICICI office at Gurusaday Dutta Road (ICICI Bank House, 2nd.floor,Personal Loan Department,3A,Gurusaday Dutta Road.) and request them for rectification of their records.

                      The registered letters remained unreplied. I am being reminded every month of non-payment of one instalment;my records show all payments have been made and I wanted to know the particular month when the payment was made. They do not reply.

                      ICICI raised two debits against one and when the next month's debit has not responded (due to inadvertent earlier extra debit),they did not adjust the entry.The story goes on.

                      Against one debit,they raised two debits and my account was debited twice.I pointed out their blunder.Debits raised :

                      07.12.2006 Rs.4982.00
                      19.12.2006 Rs.4982.00

                      I do not whom to approach for rectification.

                      Thanks

                      amar lahirimajumdar.
                      26/2,PGM Shah Road, Kolkata 700033.
                      [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        Dear Sir,

                        I have opened 3in1 A/c with the name of Mrs. Pankaj Saxena & Mr. Ram Lal Saxena. Application Demat A/c No. : [protected] but I could not received Demat A/c and also not a single communication from ICICI Bank till date.

                        With Regards,

                        Pankaj Saxena
                        E-1/12, Ganga Triveni Apartment,
                        Sector-9, Rohini
                        Delhi - 85
                        Mob. No. : [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Dear sir

                        i was unlucky tht time when i opened my saving account with ur poor banking service, in patiala office (chotti baradari) where you selected poor employee and they are not only poor they are lier also.
                        1. mr manrupinder singh ([protected])
                        2. ms sonia ([protected])

                        they are sleeping very carefully and i m facing prb abt my login id and password, when i fill the form of saving ac tht time they said i should get login id n password within 15days and start online trading fr 20 oct 2010 bt still m just waiting ur reply, its 2month left approx, and they dont knw what is the status of my demat ac and when i get my password and loginid so now i will be going to your office and i will close my ac from your poor office and will open the same with HDFC they hv good service.

                        awaiting your reply
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                          Dear Sir/ Madam,

                          My name is Mrs. Seema Marwah from Ghaziabad, (U.P.
                          ).I m a customer of ICICI DIRECT since last one year. ICICIDIRECT is one of the worst trading portal which will not be available when you need them. Doing trding using icicidirect in itself is as volatile and risky as stock markets.I made lots of losses due to the problems in their working styles.
                          today i again made loss as their site get down again around 1.30 and didnt open till 3.30.
                          customer care executives of icicidirect keep me all time on hold and never ever they provide any solution to my problem. I really feel like an handicapped who is lossing money due to others fault.
                          I want to compensate my losses incurred due to icici direct site
                          failure.I request you to guide me in this regard.
                          seema marwah
                          ghaziabad
                          [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          ICICI DIRECT — Worst trading Site

                          This is the worst possible site that you can possibly trade with. Every time when you try to log on during trading hours in India, you'll always be disappointed. They are charging a hefty brokerage fee, and why cant they maintain a website. If any body has traded in US like me will certainly know the difference. See the way in which the website is organized like Scottrade, TDAmeritrade, etc. ICICI Direct do not have a organized way proving data or info about the company. Why is they still using a NON user friendly website created year's ago? Why cant they go and check how the other trading websites are maintained in other countries and try to change from Stone age. If Somebody know a better user friendly, organized site for trading in India, let me know! I certainly hope if somebody from ICICI take of note of this complaint!!!
                          I am using this site for years and I face thse problems every now and then...this is one of the worst, pathetic site...Try to login or place ordrs, it's slow, it throws errors...Now also I am trying to place order for last 30 mins without success...This happens not only during trading hours but also after...
                          Hoepless, pathetic, useless...very unprofessional

                          icicidirect — worst trading

                          will not login at the correct time and will struck alwasy and says it is not responding when trying to square off some stock.
                          Nonsense lost money somany times
                          Stay away from ICICIDirect.com. They have pathetic service quality. Not following SEBI mandate.
                          No point is escalating matters to Head of Service Quality of COO.They are hopeless...

                          Dont invest through ICICIDirect.com.
                          Icici direct has pethatic service and for that pethatic service they take huge brokerage charges and this makes me angry .

                          I buy shares around 1 lac for which they charge brokerage 520 + ST And when I sell it with profit of 2500 next week they again charge 520 + ST AND then I left with 1100 only with a huge risk of 1 lac which I take ...
                          Wether we are in profit or loss but icici always be in profit ... Hahaha lolz

                          Now I quit icici and join zerodha and it is better than pethatic icici
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                            I am Icici Bank credit card user, I never use my card for cash withdraw, and also I don't have pin to access ATM.But on 23 feb I got sms from bank that , you withdrew 20,000 rs from your credit card,that time I sent mail to Icici bank customer care, but till date I don't get response from them.Also I called to call center dept.,She said, the approval is showing for 20,000 rs on your a/c,when i told her all detail and when she checked information i my A/C, She said it should be technical problem,you don't have to do anything now.if it show in you monthly bill.then try to dispute it.

                            If icici bank not supporting his customer and treating like this no one would like to be with Icici bank.

                            thank you

                            vijay
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            icici bank cr card — wrong commitment

                            i use ur credit card . ur custmer care call center guide me wrong and commit and promise me for waive off from statement but nothing the problem solve me .
                            charanjeet cell no [protected], [protected].

                            ICICI Bank Credit Card — wrong bill for use of credit card

                            dear sir,
                            i am customer of icici bank. icici bank sent me credit card year of 2006 and given bill of 46480 for use of case credit facility.with other charges.some of transection on this card is year of 2007 than after no transection done.my card no is [protected].for this dues bank debit all my bank balance in my savings a/c.my savings a/c no is[protected].my name is ketan dudhwala.pls sir do needfull me.



                            ketan dudhwala.


                            mo-[protected].
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                              To
                              The Manager
                              ICICI Bank Ltd.
                              Sir
                              I happen to be one of your customers with two home loans, the numbers being LSBGI [protected] and LSBGI [protected].
                              I have not yet received the statement of payments made as principal and interests against the said loans.
                              Therefore, I request you to make it convenient to issue the statements against my loans.
                              Thanking you
                              Yours faithfully
                              Mohammad Yasin
                              North Bengal University
                              Dt. Darjeeling.
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              ICICI Bank, Home Loan

                              Statement regarding income tax

                              To
                              The Manager
                              ICICI Bank Ltd.

                              Sir

                              I am one of your customers with home loan, the numbers being

                              A/C No.LBMDU[protected]
                              Application No.[protected]

                              I have not yet received the statement of payments made as principal and interests against the said loans.
                              Therefore, I request you to make it convenient to issue the statements against my loans.

                              Thanking you
                              Yours faithfully
                              To
                              The Manager
                              ICICI Bank Ltd.

                              Sir

                              I am one of your customers with home loan, the numbers being

                              A/C No.LBMUM[protected]
                              Application No.[protected]

                              I have not yet received the statement of payments made as principal and interests against the said loans.
                              Therefore, I request you to make it convenient to issue the statements against my loans.

                              Thanking you
                              Yours faithfully
                              Statement regarding income tax

                              To
                              The Manager
                              ICICI Bank Ltd.

                              Sir

                              I am one of your customers with home loan, the numbers being
                              A/C No.LBRPR[protected]


                              I have not yet received the statement for F.Y 2010-11of payments made as principal and interests against the said loans.Therefore, I request you to make it convenient to issue the statements against my loans.

                              Thanking you
                              Yours faithfully
                              Sir

                              I am one of your customers with home loan, the numbers being
                              A/C No.LBABD[protected]

                              I have require the statement for F.Y 2016-17of payments made as principal and interests against the said loans.Therefore, I request you to make it convenient to issue the statements against my loans.

                              Email ID : Chetanpandya.[protected]@gamil.com

                              Thanks

                              Chetan Pandya
                              [protected]
                              To
                              Bank Manger
                              ICICI Bank
                              Panvel Branch

                              Sir

                              I am one of your customers with home loan, the numbers being
                              A/C No.LBPVL[protected]

                              I have require the statement for F.Y 2017-18 of payments made as principal and interests against the said loans.Therefore, I request you to make it convenient to issue the statements against my loans.

                              Email ID : [protected]@gmail.com

                              Thanks

                              SHRIKANT N
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                                December 2007

                                I lost my credit card on 20th September 2007 and three fraudulent transactions amounting to INR 11421/- took place. I informed the bank that I do not stand liable as the credit card had my photo on it, the transaction slips did not have my signatures, and it is primarily the liability of the merchant, or at best the bank, as they fail to ensure that the photo is validated. I raised the dispute putting forwards these issues and expected a coherent answer from the bank for the same.

                                I initiated the formalities at my end by lodging a police complaint, faxing across the police complaint, and a dispute letter to ICICI Bank (complaint no. SR[protected]. The handling of the procedure right from the start was at best pathetic on the part of the bank as it took me several efforts to get precise information about the logistics of the formalities from the ICICI customer care and to put across the complaint letter across ICICI. Eventually ICICI’s investigating officer (Mr. Govind Singh) also collected the copy of the documents from my residence. Later, he also asked me to fill up a form and post it across Mumbai, which I did.

                                The bank eventually resolved the dispute in the bank’s favor and asked me to pay up the fraudulent amount without any regards to the issues I had raised in the dispute, as specified above.

                                My repeated attempts to request ICICI Customer Care (through ICICI netbanking account) to hear my plea, as they did not responded to the issues I raised, turned futile. As advised further by the ICICI Customer Care, I even sent across a hard copy to raise a dispute to get my concerns appropriately addressed. I did not get the response and only after repeated emails, I started receiving insensitive replies that I need to pay up. Moreover each time there was a new official corresponding who never took the pains to go through the entire communication and just replied that I need to pay up. I repetitively insisted that if they had any queries then they should call me up and I’ll be happy to address any issues, but it was of no use.
                                After this they (ICICI Customer Care) emailed across their investigational report. I was outraged and horrified on going through their investigational report. The report comprised of consistent lies that the investigating team tried to contact me on phone and I did not responded well. The only time they called me up was when they asked me about the number and the value of fraudulent transactions made while I was in a meeting at office. In reply I requested them to please check out the communication and the dispute I’d raised and then get back to me.
                                Moreover, the team asked questions and answered them themselves. For example, the report raised a question as to why did I delayed registering the complaint although I received the SMS on my mobile around 30 min before. In conclusion, they seem to doubt my intentions without even asking the question to me. (In fact, the real reason was that I was driving towards home (Delhi) from office (Gurgaon) and I saw the SMS on reaching home). They also indicated that my relative may be involved and that the photo was not clear.

                                It turns out that the ICICI investigation team is involved in a cover-up process by generating a farce report. The report is totally absurd without any proofs and any coherent process being followed. Moreover the whole process at ICICI is insensitive, clueless, and irresponsible in its approach.

                                I intend to only pay for the amount liable to me and not for the fraudulent transactions. Moreover, I am hassled, stressed, and outraged by ICICI’s approach towards their customers. I now intend to take-up this issue to ensure that this does not get repeated with any one else and the bank acts more responsibly to ensure a safety mechanism to prevent misuse of the credit cards.


                                February 2008

                                ICICI continues to harass me on the phone and had sent a recovery agent at my home today. I am totally hassled and am seeking a way to put message straight across to ICICI.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Dear ICICI Bank,

                                I m holding this card since last 4 years and 9 - 10 months back there were aprx. 22800 rs werec outstanding.For which I submitted 22000 rs. But I never recd any info / call for balance payment of 800 rs. Then after 2 or 3 months bill came of 1700 again so, I discussed again with customer care with detail and he collected 800 cash from my residence and confirmed there only that after this 800 rs I have 0 due towards this card. Again after 2 months I have got a bill of 1700 rs aprx. for which I again called to customer care and after complete discussion of 1/2 hr it was confirmed from your side that I have to pay ONLY 24 RS (twenty four ) for which I asked to send some executive at my residence as I have been not in town usually ( The entire conversation was recorded at urs as well as my phone) . But nobody came to collect that.


                                Now I just want to know that why this all confusion start and when I was ready to pay the balance amount month back then why nobody collected the amount and why I should pay 10 times the amount of actual.

                                Being as old customer I request to wave off all pendings so that I can restart use of this card or should I apply of other bank card after disregarding ur ICICI card. As I have other cards too (exp HSBC bank) but never faced such kind of problems.

                                Pls look in to this on priority and resolve.

                                Pankaj Sood
                                [protected]
                                Card No: [protected]
                                Why blame the bank when you have not made the payments on time. They are doing a favour by coming to your residence to collect the money. It's your responsibility make the payments. Being out of town is not an excuse. You just have to drop a cheque at any ATM if you cannot make the payment online. What I suggest is that you check with the bank what the current outstanding is and make the full payment.
                                Join a consumer forum and take them to the consumer court. ICICI has a reputation of misbehaving. I have taken up several such matters and have them resolved with the help of comsumer forums. Hope it helps.

                                Ash Bansal
                                Yes you have to take any action on this.
                                I completely agree that there should be some body to fight with these recovery agents as Bank never involve itself in recovery but give the work to different agencies for this work & when someone make any complaint to Bank they say that those recovery people are not their people.

                                Even after RBI has made so many Rules in fever of this people like you & me are being harass time to time & we are not able to find any strong organization or any person who can really bring us out of this mess...

                                Hope that government& RBI will do some thing in this matter also as making rules is easy but getting them implemented is the main part of work...

                                ICICI Bank Credit Card — INCORRECT REPORTING ON SMS

                                1. No response to email sent to customer care
                                2. Last two months, getting SMS for a misleading amount being shown payable against Idea Cellular bill, which does not exist. Ne details are being produced. I had to make frantic calls & send email for stopping payment. No corrective actions.
                                Hi,

                                We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1386854" in the subject line.

                                Regards,
                                ICICI Bank Customer Service Team.
                                Won the case against ICICI at RBI ombudsman (all charges reversed, verbal apology from their senior manager) in 1 year.

                                Consumer Court took another 3 years to resolve it in my favor and awarded INR 25, 000 (charged as penalty from ICICI).

                                Do not know if it was worth it.

                                Pranav
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                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                  ICICI Bank — Credit Card Collection Department

                                  I have followed ICICI Bank collection department for many times, but these guys don't know how to talk and don't stick to their words. I was making payment regular on EMI basis, 2-3 times i failed to pay amount, then suddenly they auto debited all my salary from my account and my account balance turned negative -52K. After that they tried to threat us in diff ways and dropped me following mail. Please guide me how to deal with...
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                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                  To,
                                  The ICICI Credit Card Manager

                                  Subject: Regarding raising dispute for transactions on my card.

                                  Dear Sir/Madam,

                                  I have been issued ICICI Amex Card: XXXX XXXXXX X9006 in 2006. I have not used this card either online or at any swipe machine or in any ATM. The card was safe in a locker. Nobody else has access to the card. I have never provided card details to anyone on phone or internet. Indeed the card is still glued on the same paper as it is dispatched by your office. Thus there are no chances of getting the card details such as card number, CVV number, and expiry date etc.

                                  On 25/02/2008 I got 4 SMS for following transactions:
                                  "You made a transaction of INR 35,123.00 on 25/02/2008 using Card XXXX9006 at Eseva-Epayment" 4.17 PM.

                                  Please investigate this dispute and provide me with a written statement of the outcome.

                                  Regards,
                                  Amit Kumar Garg
                                  Ph. [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Dear Sir,

                                  There was an call frm ur Chennai Office that they have issued an free it Card for my Saving Account[protected].One of an Executive had visited my office also and taken required Document and given one Slip (Application No : W[protected].
                                  And told me that Card will reach by 21 days.But now One Month past still i have not recd the Credit Card.

                                  Can u pls help me for Tracking the Card.

                                  Regds
                                  Arun
                                  sir/madam
                                  Thier was a call from mumbai [protected] one the executive is saying me that i apply for platinium credit card that is asking me for all information and taken my pan card number and account details and taken the card dispatch.he tell me i will receive a platinium card with 15 days .but i am not receive any card on adress.pls check that the card is dispath or not.
                                  Naveen Jain
                                  [protected]
                                  I have recd a sms that the credit limit of my card is over, but I know it cannot be possible.
                                  Please clarify
                                  Lakshmi kumar
                                  Dear Sir,

                                  S. SANTOSH KRISHNA CARD NO:[protected]


                                  Well ! I am looking for big favour from you, regarding my son's credit care outstanding payment.
                                  with reference to your letter dated March 21, 2009 a sum of Rs. 56613.55 stands out standing against his card. I only came to know when I deposited a sum of Rs. 8916.59 was adjusted in his credit card out standing due to lien on his saving account.
                                  2. I have paid a sum of Rs. 30000.00 in cash against his credit card No:[protected]
                                  3. I have deposited a cheque No:518323 dated30/03/2009 for Rs 19627.00 from LIC in his SB A/C NO:[protected]
                                  4. A total sum of Rs. 58543.00 was available in his account to settle his credit card out standing.
                                  5. On approaching one branch to another for the clearance of LIEN on his saving account is still not done.
                                  6.Speaking to the customer care people was not much helpful.
                                  7.I am aware as I am not a card holder details of the card won't be available tome.
                                  8. What I am requesting you, please credit the available amount from his saving account to credit card and release the lien, as early as possible.
                                  9. I am depositing necessary fund in his saving account to cover EMI for the Home loan.and for his personal loan
                                  10 Now for the past two months I have to make cash payment along with bouncing charges as there won't be sufficient fund in his savings account due to LIEN on his SB A/c.
                                  11.You are requested to adjust the amount Rs. 19267.00 now available in his SB A/C against payment due for his credit card.
                                  12. I am facing lot problem for paying for EMI amount for my HOME LOAN.
                                  13 I take this opportunity to to do the needful immediately.
                                  14. you can inform to his mail id : [protected]@yahoo.com
                                  15. Sir please take this mail as it from santoshkrishna and release the lien on his SB A/C
                                  16. Please intimate your response Mr. Santosh krshna.cc to me, if appropriate to my mail id. [protected]@gmail.com. mobile [protected]
                                  17. looking forward to your immediate action to enable me to pay myEMI ICICI home loan which is due
                                  on 10/05/2009

                                  Best personal regards

                                  k.s. manian
                                  Father of Santoshkrishna.
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