ICICI Bank Complaints & Reviews

27/09/2008


Respected Sir / Madam,

I RAKESH KUMAR holding an ICICI Bank salaried account, and only my salary is deposited by the company in same A/C.

ICICI Bank provided me Debit card, valid from 06/05 up to 05/15, the same card is called as ICICI VISA ELECTRON INTERNATIONAL DEBIT CARD, I am availing this facilities since July 2005.

Up to 20 th September 2008 every transaction going smoothly, on 27 th September 2008 around 10:30 am, I needed some money for that purpose I went to ICICI bank, vashi ATM, when I operated my above VISA ELECTRON card the request was rejected for the transaction of Rs. 5000, I was surprised that the minimum balance was more than 1, 50, 000 Rs. in my account and was surprised how my request was rejected for the transaction, when I withdrawn balance statement I came to know that only Rs 93 was the balance in my A/C instead of Rs. 1, 50, 000.

I know that I never withdrawn the cash amount in my A/C only one transaction done by me on 25/9/2008 for reliance network of Rs. 197, I went to ICICI bank, vashi branch and enquired about my transaction details and made a complain, Service Request number SR 81255335 on 27 th September 2008, and subsequently my card was blocked.

On 18/10/2008 ICICI Bank provided me the transaction details and I came to know that all amounts have been withdrawn from Philippines, in the bank of Philippines Islands.

I have never been to Philippines and have never given my card to any unknown person or friends and have never shared my pin number with anyone.

I am sure that without the support ICICI bank staff my PIN number of my A/C No. cannot be disclosed, ICICI Bank staff or any other member of ICICI Bank must have provided my A/C PIN number to the unknown person and the amount was withdrawn from bank of Philippines Islands.

Total of Rs. 1, 39, 390.62 was withdrawn from my A/C, , my ICICI VISA ELECTRON INTERNATIONAL DEBIT CARD was always in my personal possession, so transaction done between 21/09/08 to 27/09/08 were all fraud,

Yours truly,

RAKESH KUMAR

I am also found the same issue with my acocunt and I have given a written complain to them. I will wait for the response other wise I will file a consure case

thanks,
Biswa

Hello
even i hv got the same debit. it is for non maintainance of Minimum Balance.Cant do anything

Even it happenend for me to day before yesterday.

I also found the same issue with my account and when I spoke to the customer service of ICICI, they are not reversing the amount back. The account which I am using is a salaried account. Of course, for the past couple of months there is no salary deposited. But before changing into Savings account from salary account, they haven't intimated before. Without intimating they caught 843 RS from my account. I want to file a consumer case. Please advice.

I also found the same issue with my account. They cut the balance of my account without any information of Rs. 1, 112.00/-


QABChgs, Jul-Sep08+Serv Tax122 ? for what -


When i am depositing 15000/- every month for my EMI then there should be no Quarter Balance Charges.

Dear Sir/Madam,
My self Pathan Abdul Aziz.
I have a postpaid broadband account from VSNL. My user id is [protected]@eth.net. On[protected], I had used the internet broadband postpaid connection with 1mbps speed. I have used the internet connection for last two years. I have complain about close my internet for last two days. I have register my complain in 24th oct 2008 and the complain no is 7518362.they told me your query solved within 24hours.after I will call them and gave my complain no they told me your complain was soved but My at the movement my internet connection is not stated yet. I have stay in Ahmedabad. I have also forward complained in Ahmedabad VSNL office but their engineer told me there is serious problem in server and we have no sufficient equipment to solve your problem. I have problem about for my bandwidth and break up connection everyday.
The connection is not working for many days. We have been reminding them and the CALL CENTER replies that the same will be rectified within 24 hours.
No body attends……

I hope sir you will solve my complain as soon as early as possible. My mobile no is [protected], [protected].
Thank You

the same problem with me too... QABChgs, Jul-Sep08+Serv Tax93.. 843 rs

I bloody well need a reason and the breakup of the amount, on what calculations have they arrived at that amount... this is sheer robbery. I swear i am going to close my account with such thugs if they don't gimme a valid reason.

I have same problem. They are not treating their customer properly. God save this bank.

Even I have the same problem. I will talk to the customer care and try to fix them up. If they don't agree then I will file a case in consumer forum.

The bank has deducted Rs 843 twice from my account and my balance has been over the minimum balance criteria(5000) for a long time.What is the reason, can someone please explain?

my ac in icici bank had been debited rs843 without informing me as20/10/2008 QABChgs, Jul-Sep08+Serv Tax93 DR INR 843.00.i want your advise what to do?

I have opened my account last 5 or 6 years. My account no is[protected]. I am staying in Delhi. I have againts the icicibank why they cut the balance of my account without any information. The charges is 1 20/10/2008 QABChgs, Jul-Sep08+Serv Tax93 DR INR 843.00. I will request the consumer court to give me ny balance as early as possible otherwise i will withdraw my money or close my account and i cannot give the charge of the bank.
I hope u will solve my query as soon as possible.

my ac in icici bank had been debited rs1180 without informing me as20/10/2008 QABChgs, Jul-Sep08+Serv Tax93 DR INR 1180.00. What is the reason, can someone please explain?

The same happened with my saving a/c[protected] and my spouse a/c[protected] of
QABChgs, Jul-Sep08+Serv Tax93 charges Rs 843.00 in each a/c even we maintained min. balance of Rs 5000. I need justification why they gave such a fault statement and charged QABChgs, Jul-Sep08+Serv Tax93 in our a/cs. If they won't revert back the trasaction. we planning to close our a/c's after removing all our amounts (demat, mutual funds etc) and we won't do any transaction with this bank in future.
-sreenivasulu M

How it is justified not maintaining of Rs 5000/- the penalty is Rs 3372/- Per Annum (Rs 843/- Quarterly X 4). Really They are blood suckers. Now it is the time to teach them lesson by closing all our accounts like saving a/c, demat a/c, mutual funds etc and move to some other nationalized banks.

QABChgs means Quarterly Average Balance Charges, Here From July to September. It is applicable if your a/c not maintained minimum amount. (say Rs 5000/-). ICICI recently increased minimum amount from Rs 5000/- to Rs 10, 000/-.

My self indukuri venkata raja murali. I have opened my account last one or two years. My account no is[protected]. I am staying in vijayawada in a p. I have againts the icicibank why they cut the balance of my account without any information. The charges is 1 20/10/2008 QABChgs, Jul-Sep08+Serv Tax93 DR INR 843.00. I will request the consumer court to give me my balance as early as possible otherwise i will withdraw my money and i cannot give the charge of the bank.
I hope u will solve my query as soon as possible.

I have a same complaint & tomorrow i Will close my accout from ICICI Bank.

Even I faced the same problem and I'm too gonna close ICICI account tomorrow.
People are doing right thing by withdrawing money from this back.
This bank will get bankrupt soon.

My self manish kumar singh. . My account no is[protected]. I am staying in jamshedpur. I have againts the icicibank why they cut the balance of my account without any information. The charges is 1 20/10/2008 QABChgs, Jul-Sep08+Serv Tax93 DR INR 843.00. I will request the consumer court to give me my balance as early as possible otherwise i will withdraw my money and i cannot give the charge of the bank.
I hope u will solve my query as soon as possible.

I am also having same problem. Is anyone get back money from ICICI?

I am aslo having same problem. can some one help me, if any o[censored] got the money back?

My Self Mohammed Fasiuddin from KSA it is very bad bank i recommend to every one to close there account from the bank same heppend with me they deduct amount from my account with out notice this is not the way they doing other bank not like this bank .. this is sheer robbery. I swear i am going to close my account very shortly if they not response. This is not small amount 843

i have a current account name Utsav technologies pvt ltd acc.no is[protected]

We had opened a bank account with Rs.10, 000.00 of Minimum Balance. But we had not done any transaction in bank from last 12 Months and we have not received any statement for this account. But last month I have download statement (starting to end) through internet banking and I have seen some charges regarding QAB (Quarterly Average Balance). So I just checked with bank on last week than I got to know that our Minimum Average Balance is Rs. 25, 000.00 so how it is possible. We had opened a bank account to deposit a Cheque with Rs. 16000.00.

so we giving the request letter to bank for checking our account opening form after 15 days we have recived form copy and we seen in form that we had tick on 10, 000.00 for min balance but our stamp size long because company name is long (UTSAV TECHNOLOGIES PRIVATE LTD ) so we had put up the stamp form 10, 000 to our stamp end on 25, 000 bal. so bank says your min bal is Rs.25000. and he deducted of min charges apx Rs. 5500.00

so we request you to pls solve my query and revert charges in my account.

ICICI Bank — 3900 INR debited from my account without informing me.

Dear Sir

I maintain a savings account with icici bank from last 5 years. My account no is[protected]. On 30 march 2009, i got 3967.46 debited from my account against subject [protected] .
This transaction has been done without informing me. When i enquired with ICICI bank customer care it was told to me that this is an 2.5 years old outstanding of 1000.00 and interest 2900.00 adding 3967.45

(1) My first complain is " why without asking me money has been taken out from my account?"
(2) I am not sure weather i really used [protected] card in past.
(3) Why ICIC bank did not clarified in-past since i am regular customer of ICICI bank since last five years.

Thanks

Dear Sir,

My self Jay Prakash Singh. I have opened my account last two or three years. My account no is[protected]. I am staying in Patna in Bihar. I have againts the icicibank why they cut the balance of my account without any information. The charges is 1 20/04/2009 QABChgs, Jun-Mar09+Serv Tax93 DR INR 827.00. I will request the consumer court to give me ny balance as early as possible otherwise i will withdraw my money and i cannot give the charge of the bank.
I hope u will solve my query as soon as possible

I had a similar charge on my account. After speaking to the customer service rep I understood that the Quarterly Average Balance (QAB) should be a minimum of Rs.15, 000 (used to be Rs.5, 000) to avoid this charge. Quarters are based on the calendar year, so Jan 1st to Mar 31st is the first quarter.

ICICI Bank — No updates for transaction - 4864103106277006

Dear Sir

My account no is[protected].

On 30/3/2009, Icici Bank has debited amount 3967.46 INR. I lodged a complain with them ( SR[protected] but no written information or on email is provided to me.

My concern is i want full detail about mentioned transaction.

Please look in to issue because as per my best knowledge i don't have any due amount or loan pending with ICICI bank.

Thanks

Prashant

these all banks are bunch of crooks

gjgfjfgyju

Even I faced the same problem of QABChgs deduction without any prior information.

I have a same complaint against QAB I have closed my one account & going to another close my accout from ICICI Bank.

ICICI Bank — QABCHGS

Dear ICICI,

I have been charged 827.00 INR and the transaction details below:
1 09/07/2009 QABChgs, apr-jun09+ST77 DR INR 827.00

I'm just wondering about this transaction. bank itself is making invalid/unauthorized transactions without giving any notice ON THIS FAULTY TRANSACTION. I'm completely dissatisfied the way you see the customer's money.

Please look into this transaction and re deposit this money into my account ...

I would appreciate your quick response in this regard.

Thanks,
Suneetha D

Dear Ms. Sunita,

Kindly write to us at [protected]@icicidirect.com, with the subject line as ‘Customer Service – Savings Account’. Request you to provide the relevant details of your account, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

I did not look at my statement for a year. It was dormant and now I see around 5k taken as QAB charges. Anyone has got their money back from icici?

ICICI is full of !

Crappy web site - opens like a hundred different pages to get simple info or just login. Wonder which stupid software company created such a pathetic site.

Third grade customer service

Atrocious charges for almost everything they do...

Sir,

I am a musician since 2002 and I opened a savings account in ICICI during 2003. At that time the bank said savings account eligibility is to maintain Rs.5000 balance minimum. Later since 2006 I came Mauritius and staying here. The bank has renewed its rules in 2007 july that Rs.10000 minimum balance should be maintained but I was not aware of it as I am in Mauritius. My balance was approximately 6, 500Rs at that time. Now throught internet I checked I noticed they have levied nearly Rs.3, 300/ from my savings account as Quarterly Average Balance charges. This is not justice at all. How can they suddenly change their rules. I am not able to deposit any funds from here till today. My very hard earned money is going like this. I am really hurt by ICICI Bank. They could have atleast block the account in order to make their customers maintain minimum balance. But taking the customer's money in this way that too so much high charges are not acceptable.

TAKE ACTION AGAINST COMPLAINT - SUBMIT Complaint TO RBI (Reserve bank of India).

Dear victims please be adviced that RBI India is the regulator for Banks across India. RBI (Reserve bank of india ) lays the rule for other across india to follow. RBI is the police man for banks.

We as a victims are supposed to launch complaints to RBI regarding the malpractise about the bank.
You can submit RBI compliants online.


For more details visit :http://www.rbi.org.in/home.aspx
Submit your complaints online to RBI @ https://secweb.rbi.org.in/BO/compltindex.htm
Note- your browser may report certificate error - click continue to proceed.

I opened icici direct trading account alongwith icici bank savings account. They said that it is a zero balance account but they later converted it to minimum 10k balance account which was not even informed to us. They started charging this QAB from the account. How unjustified it is ...we people work hard to earn this money...and these guys take away within a fraction of a second. For a normal salaried class its highly impossible to keep 10k available all the time. This is a new business idea to cheat common people like us. They don't even give 100 Rs as annual interest...but they easily earn 3400/- without any work. I hope they have plenty of accounts like this may be 1, 00, 000 it may have more numbers...
For example if 100000 X 3400/- = 34, 00, 00, 000/-
If you see here, even without working hard they are earning 34 crores per annum...these private banks are sucking our blood and enjoying high status in society. I have just given an example...there are many more instances where these banks cheat common people like you and me. Let us raise voice against this. Is this what government want for AAM AADMI

My self Sandeep Paul opened account last 8-9 years. S/B account no is[protected] in PUNE. At present I am staying in Jamshedpur in Jharkhand. I have query against the Icicibank why they cut Rs.827/- from my account without any information. The charges are as on 22/10/2009 QABChgs, Jul-Sep08+Serv Tax93 DR INR 827.00.
I hope you will solve my query as soon as possible.

ICICI bank is really a criminal bank!
They have cut the same amount of 900 twice. It's not a small amount but a substantial percentage of my saving ! As far as i correctly remember, my account was zero balance or atleast a 5k for last four years and not a single rupee has been cut unnecessarily when i was there in country. If they have revised their policy, customers deserve to be notified at least! They have no right to cut a single penny without my authorization! If they have some charges on my name, ideally they should notify me first and get my authorization. If i don't comply, they can drag me to court but cannot touch MY ACCOUNT without my authorization! I am not in country so can't do anything other than watching helplessly my saving getting diminished day by day!
If we can unite and can file a group consumer court complaint against this dacoit bank, this will be great!
Can anyone advice how to seriously take up this matter and also penalize the bank for creating psychological trauma.

My self sarvesh kumar mishra. . My account no is[protected] in icici from year 2000. i always knows & maintain 5000 quarterly, up to apr09 my a/c balance more than 50000, at april 2009 my a/c balancce was Rs 9800 . thats why for maintaining minimum balance i am not withdrawing any amount upto now jan 2010. but my third class bank icici and staffs all third class of icici . I have against the icicibank why they cut qabchgs apr09 july 09 oct 09 Rs 827X3=2481 balance of my account three times without any information.Is this the behavior of a nationaised private bank I will request the consumer court to order this icici give me my money back as early as possible, I need for your kind co-operation

Hello...

Please don't post your account numbers in this public website.

I have had the same problem
QAB charges without any information
14/07/2010 QABChgs, apr-jun10+ST77 DR INR 827.00
I'm shutting my account on Monday and lodging a case in the consumer court!

Dear Sir,

My self SUSHEEL. I have opened my account last 5 Month . My account no is[protected]. I am Leave in Delhi . I have againts the icicibank why they cut the balance of my account without any information. The charges isQABChgs, 06/10/2010DR INR 827.00. I will request the consumer court to give me my balance as early as possible otherwise i will withdraw my money and i cannot give the charge of the bank.
I hope u will solve my query as soon as possible.

Thank & Regard
Sushil Verma
Email id : [protected]@gmail.com

ICICI Bank — OTP not sent - While registering credit card for 3D secure pin

I am unable to generate 3D secure pin for my credit card. I have linked this credit card to my internet banking as well. After given the required details, the OTP not sent to my mobile, Due to this I am unable to proceed further.

Dear Sir,

I have icici bank last 4 years but not activate my internet bank .now i am register my user id &

password but not open .it is come error expired .so kindly give me & activate my internet banking

thank you

Dear Sir,
sub-Activation of net banking.
I have passwerd as well as user ID for internet banking it is aprox 7 years old but not able to connect please suggest what to do to activate it.
my account no-oo[protected]

I have password as well as user ID but not able to connect sugest what to do

my a/c no.[protected]
[Complaint comments]

sir, Pls i have to activate internet banking facility so send me pass word and no. for internet banking facility.my account no[protected]

Sir please activate internet banking in my account. By suresh kumar a/c no[protected]

complain at customer care 2-3 times...if not then go to consumer court

icici/big bazaar credit card — payment not updated

sir, i make a payment of Rs.200 on 03/11/2008 by cash in the main branch of icici bank of lucknow i.e.in Hazratganj, but still that payment is not refecting in my a/c, so plz do the needful.

ICICI Big Bazaar credit card — unwanted payment

I have Lost ICICI Bank Big Bazaar Credit Card No.[protected], in the name of MS Kavita Sharma in ICICI Bank, West Patel Nagar Branch while depositing my Credit Card Payment. I have intimated to Customer Care Executive immediately to block this card.

As per my request, blocking of our card was done immediately by the concerned authorities. when I received my Credit Card Statement, I was really shocked to know that somebody has purchased goods of worth Rs.15, 775 against the above card whereas the blocking of this card has been done on 8th August, 07.

I launched F.I.R. dated 25.08.2007.

I have also launched written complaint to ICICI Bank Investigation Dept. through your executive. He assured me that he will investigate about it.

In my Sept. month statement, there was fraud payment credited & balance shows 2.75Cr. I felt satisfaction.

But after that recovery executives started to threaten me on phone. I told them that I have my statement showing nill balance but till then these type of phone calls are threatening me continuously.

I have also written about this case several times on ICICI website but no response has been received from their side.

Now the recovery executive has started to call on my landlord phone & they are using very rough & cheep language. I have told them & request to visit me to see the nill balance statement but nobody has come but phone calls are continue.

I am so much depressed & harassed so please help me.

ICICI Big Bazaar credit card — Payment issue

Dear Sir,
Myself Maheshprasad Dwivedi, Residence of Lucknow. I am ex- service (Arm Force) man . I have taken ICICI bank - Big Bazzar credit card as a service from your esteemed bank since last one and half year. My credit card number is 4xxx0006
Initially the service was nice. During my last purchase of 3120/- dated 28/sep/2008 from Saharaganj lucknow, i have paid 3130/- amount through cash in at your Allambaugh branch on 4/11/08 and 11/11/08.
Allready i have 100/- Rs. advance earlier. After that i have got following intimation from your bankn on my cell numer: [protected]...

1) Dated 3/12/08 due amount 221.08/-
2) Dated 2/1/09 due amount 677.78/-
3) Dated 1/2/09 due amount 1141.86/-
4) Dated 21/2/09 due amount 1613.90/-

Since 20/november/08 i am in Gujarat and i could undewrstand regarding the above mention intimation on my cell number.
Morover, i have not redeived any bill for above amount, only massages are there on my cell.
You are kindly requested to do needful in above matter at your earliest and inform me the status..
This is equal to mental harrashment to me.

icici salary card detiles

Hai,

This is Srinivasa Rao from Vijayawada - Andhra Pradesh...

my icici credit card number is [protected], Exp Date is 09/2011.

Sir i just let u know that i forgot my Secreat Key of my Card...,

So please... Help me in this...

Thanking

ICICI Credit Card — Wrong Deduction

I have taken a credit card number [protected] with the ICICI Bank. I have booked two air tickets from Delhi to Mumbai through Yatra.Com in the month of December-2008 but due to some technical error, the amount got deducted by four times in my account instead of two ticket’s amount. I have sent a request mail to ICICI Bank for correction of false transaction and cash back. After one month, that wrongly debited amount got credited in my account.
Now I’m really surprised that ICICI bank has again debited my account for that amount to Rs.10590 in the month of August-09. I don’t know what is the reason of this false entry?
So I would like to request you please solve the matter and advice me for further action.

Dear Anil,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

ICICI envolope — Not received the courier

Dear sir/ mam,
I m Shrikant M. Ajansondkar from Pune.
i received a message from icici tat my courier has been dispatched on my address on 09-04-08. by ur service. AWb no is[protected].
but yet i hav noz receive my courier.


so plsase try to send our courier asap.


thank you

Dear Sir,

My name is B.S. IBRAHIM SHARIFF, my credit card No. [protected] is expired on 1/2001 (January 2011). I request you to renewal of my credit card at an early date. But you have sms to me posted in courier till date i have not received my card. please look in to the matter immediately.

My previous address

B.S. IBRAHIM SHARIFF
104, MAYURI KRISHNA APARTMENTS,
1ST LANE CHANDRAMOULI NAGAR,
GUNTUR - AP

My present address

B.S. IBRAHIM SHARIFF
109, SRI MAHALAXMI TOWERS,
OPP. ELECTRICAL SUB STATION,
DEVAPURAM, GUNTUR - AP

WITH REGARDS,

Dr. BS Ibrahim Shariff,
Programme Manager,
MPLADS-Special Project (Chetana),
Guntur.

ICICIBANK — automatic debit on my credit card

Dear sir,

I have 2 postpaid good valve card connection 1)[protected]
2)[protected]. problem is that my II nos last month bill payment are direct debited on my credit card. this service is not activated from me.would you pls clear that this is noting but barburing from my card.so pls let me know who will give you this authorisation to direct debit. i am regularly paid my bills thro card at your gallary by slashing. so why you ar direct debit my amount.
pls i am awaiting yr leagally responce

ICICI Bank — Auto debit from account

I had Credit card, Which it was lost 1yrs back, that time I purchase it with worth amount of 15000. Then I called call center to block as it was lost in journey, send me the statement so i can pay my debit. But after that they didn't send any statement.
Few days later ICICI bank blocked my Rs 50, 000 in my account. then mailed to account manager, why is was the case?

then he replied as, My credidt card payment is due . Then I replied him, Currently in UK london, the amount you blocked is more than my principle amount. I assured the account manager to I will settle the crisis with credit card dept once i will be back in pune. I will in pune on 31 OCT 2008.

After 3 days I found they debit Rs 50000 from my account without informg me.
How any bank can do this way ? ...

Matter is not of 50 000, its safe banking which i feel this bank is not safe at all.

If I am liable for any amount, I will pay, but Bank did & bahave like dectetor without informing costomer they withdarw the amount from my account. bank does not have legal rights to do .

This bank is not safe . They really tortured me.

Majidkhan

I had Credit card, Which it was lost 1yrs back, that time I purchase it with worth amount of 15000. Then I called call center to block as it was lost in journey, send me the statement so i can pay my debit. But after that they didn't send any statement.
Few days later ICICI bank blocked my Rs 50, 000 in my account. then mailed to account manager, why is was the case?

then he replied as, My credidt card payment is due . Then I replied him, Currently in UK london, the amount you blocked is more than my principle amount. I assured the account manager to I will settle the crisis with credit card dept once i will be back in pune. I will in pune on 31 OCT 2008.

After 3 days I found they debit Rs 50000 from my account without informg me.
How any bank can do this way ? ...

Matter is not of 50 000, its safe banking which i feel this bank is not safe at all.

If I am liable for any amount, I will pay, but Bank did & bahave like dectetor without informing costomer they withdarw the amount from my account. bank does not have legal rights to do .

This bank is not safe . They really tortured me.

Majidkhan

ICICI Bank — AUTO DEBIT FROM SAVINGS ACCOUNT

I AM SAVING BANK ACCOUNT HOLDER (WEALTH MANAGEMENT) OF ICICI BANK. ON 31ST MARCH THERE WAS A DEBIT OF RS.8096/- FROM MY SAVING ACCOUNT. ON ENQUIRY FROM THE HELPLINE I AM BEING TOLD THAT THERE WAS SOME OUTSTANDING ON YOUR CREDIT CARD OF FEBRUARY 2003. THE SAID CARD EXPIRED IN YEAR 2005. IF THERE WOULD HAVE BEEN AN OUTSTANDING ON MY CREDIT CARD AND BANK IS AUTHORIZED TO DEBIT OR LINK SAVINGS BANK ACCOUNT WITH CREDIT CARD OUTSTANDING, WHY IT TOOK BANK 6 LONG YEARS TO DEBIT THE PAYMENT THAT TOO WITHOUT GIVING AN PRIOR INFORMATION. ALSO WHY BANK DID NOT SENT ANT STATEMENT OF TRANSACTION OR REMINDERS FROM THE SAME.

Dear Mr. Malik,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – credit card’ as the subject line. Request you to provide the relevant details of your credit card and account along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

ICICIBANK — Account closed but penalty levied

My account no[protected] at ICICI bank, at Road no.36, Jubilee hills, Hyderabad was closed as early as April 2003.But, 4 yrs after that, since April 2007 I, m getting summary of account from the Bank, showing negative balance in the(already closed )account against QAB chgs and interest there in etc.
Plz correct the error and don't send any such account summary because I don't want to operate this account.
Thanking you,
RAJARAO

I completely agree that ICICI bank has a problem when it comes to premature closure of FDs.
My case is outlined below. Shows how indifferent and callous the bank can get when it comes to premature closure.
Just request for taking an FD or default on your credit card payments and you will be flooded with phone calls and agents. Why not the response to premature closure of FDs ?
This response leads me to suspect the undamentals of the bank and makes a mockery of the e mails and SMSs sent by their MD Mr Vaidyanathan as also statements made by Chanda Kochar giving assuances to the contrary . I hope we are not looking at another LEHMANN in the making.
Col Mahesh
FD Account Number :[protected].
I had taken an FD with ICICI bank for Rs 3 Lakhs on 04 Aug 2007.The same is due for maturity on 10 Jan 2010. The above FD was taken by me through net banking request and as such no FD receipt was issued.
On 15 Oct 08, i made an on line request for premature closure of the FD vide reference number SR8280007.
To this i got an SMS saying that nothing can be done on my request since the FD receipt was held by me.
When i spoke to the Assistant branch manager (Ms Maria)of the concerned branch ie Trichy Cantt branch on telephone on 18 Oc 08, i was told that FD receipt had not been sent by the branch to me erroneously and that they would be sending the FD receipt to me by courier. The courier is yet to arrive.
My appeals to ICICI bank custmer care have been of no avail.
I had never asked for an FD receipt. Then why was it made in the first place. I have 3 more deposits with the branch and all of them were requested on net banking. I do not have FD receipts for any of those.
When there is a procedure for premature closure of FD on NET banking, why is the bank harassing me with an FD receipt issue, which in any case has not been issued by them.
Why is ICICI bank customer care taking so long to resolve this issue ?
Are we to understand that our deposits with ICICI bank are unsafe and hence these are delay tactics by the bank to hoodwink their customers?
Can the consumer forum please help out?

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Fixed Deposit — Less payment on prematured FDR

FDR with your Gorakhpur Branch a/c No.[protected] dated 03.04.07 as on 13.03.07 mat.date 23.10.08
Face value Rs.500,000/
Mat. value Rs 586,201/ in the name of A.D.Agrawal (sr. citizen) D.O.B. 17.10.1942

On 11.10.08, I surrendered the above mentioned FDR for pre matured payment at your Gorakhpur Branch, I was surprised to receive your pay order dated 11.10.08 on 13.10.08 for Rs.545,537/ only. No statement of a/c was given to me inspite of my several requests.Finally on 01.11.08, I sent a notice to your Gorakhpur branch under copy to your head office by reistered post to know as to how a sum of Rs.40,664/ was deducted as penlity for just 12 days of prematured payment !!

No reply is received as yet.

ICICI Bank — ICICI Bank CHEATS!!!

I had taken a loan from ICICI bank. The loan number is LBASL [protected]. The EMI's were directly debited from my account in ICICI Bank. The A/C number is[protected]. But after some time there were some issues and henceforth an agent would come to my house to collect cheques for the EMI amount. The agent insisted that he will come to my place every month and collect the cheques and that I need not submit the money in my account. This was continuing till date. The bank did never send a quarterly statement of my account. Whenever I wanted a quarterly statement I was charged from my account. As it was a zero balance account I did not maintain a balance there. The mini statements showed that I had a POSITIVE balance in my account. Now I had encashed a ICICI Prudential policy and wanted the amount to be submitted to my account in ICICI Bank. After the amount for that was deposited, I found that the bank had deducted a sum around Rs. 8000.00 from my account. When I enquired I came to know that this amount was due to my account. When I wanted to know the reason they said that as I had autodebit facility and that I did not maintain the balance there were some dues which were deducted. When I said that why wasn't this due reflected in the account mini-statement, they had no answers. I think this was DELIBERATELY DONE TO INCREASE THE DUE AMOUNT and to CHEAT. I wanted to have a word with the manager, as he was not available I had a word with his representative. The person representing the manager committed to it that this amount can be refunded but only after authorization from the manager. He also committed that it will take a day or so to get that amount refunded but I will have to wait till the manager arrives. When my father visited the bank he was told that whatever the MANAGER'S REPRESENTATIVE COMMITTED TO WAS JUST TO PACIFY FOR THE TIME BEING and that no such thing can be done. When I called the manager(MR. SAHA, phone number: [protected]) over phone he said that every communication was a mutual one and that I dont have a documented copy so nothing can be done.
Now I have a few questions for you:
1) WHY WAS REGULAR QUARTERLY BANK STATEMENTS NOT PROVIDED?
2) WHY WAS I MISLEAD BY THE COLLECTION AGENT?
3) WHY WAS THE DUE AMOUNT NOT REFLECTED IN THE ACCOUNT MINI-STATEMENT?
4) WHY WAS SOMETHING THAT WAS COMITTED BY A MANAGER'S REPRESENTATIVE NOT ACTIONED?
5) SHOULD I BRING A NOTARY AND STAMP PAPER AND GET EVERY COMMUNICATION DOCUMENTED AND SIGNED AND STAMPED ?

write to banking ombudsmen

Dear Sir,

We are sorry about your experience. We have made a note of your loan account number and will get back to you at the earliest to solve the matter.

Regards,
ICICI Bank Customer Service Team.

Dear Mr.Sethi,

We are sorry for the inconvenience caused to you. We have made a note of your FD number. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

I had recently closed my FD prematurely with ICICI Bank and in the same situation. I'm contacting ICICI Bank through various channels including so called dedicated customer care for wealth customer, my RM, email, netbanking to get the explanation of the amount credited in my account. It has been over 2 weeks and I'm yet to get any response.
*********
Here was my Query:

I had done the Premat closure of FD 0151****4646 and the Service request is successfully executed. It was opened on Aug 26 2011. It was booked at the original rate of 9.25%. According to the Premat clause, it will now receive the rate for which the deposit was with the bank – penalty (1% in this case), so it calculates to 9% - 1% = 8%. However the actual amount credited in the savings account is much lesser than this (excluding the TDS already deducted). So please provide the FD account statement showing the calculation to arrive at the final figure.
***********
Ref: Terms on icicibank site.

Premature withdrawal of Deposit:
On pre-mature withdrawal of the deposit:
- interest will be calculated at the rate applicable for the period the deposit has actually remained with ICICI Bank.
- penalty will be levied on the rate applicable as per the table below (Shows 1% for the said FD Parameter)

***********
My RM is assuring the response will be sent soon but its too much time for a simple explanation.
I've even sent him qtr by qtr calculation of the FD and I'm pretty sure there has been at least Rs 5000 less received.

A lame answer from a customer executive was "Sir, we just put in the request in the computer system and it calculates the amount". When I asked to send me the details by email, they said this is voice channel and they cannot send email. I was with them for 30 mins and they could not get any better answer than the above.

I guess, As a next step, I need to go to Consumer Court.

Kiran B.

This is Abdul Gani Nawab of SAudi Arabia. Yesterday I have received a statement in my e-mail, I was surprised to see the bank has cut Rs. 827 as QAB charges two times in Oct and Dec 2010. Why suddenly this has happened I have no clue. How the bank could charge such an amount without prior information? How can they take away someone else's hard-earned money? I will take steps if the bank does not explain the basis of such action.

I agree to the what has been said above.ICICI banks recovery agents have no sense of speaking.They are very abusive and threathen people sayin that they will come to their place and abusive them in front of their neighbours and public.They say that they will not allow any family member to come out of their house and make life hell for them.One such manager mr.Sanjay calling from number [protected] has no sense of speakin to people.He uses a lot of abusive language.I dont understand how ICICI bank, a bank reputed bank can hire such people to collect debts.They dont want to listen to the customer.In these times of recession it becomes difficult for some to manage their loans.So these guys instead o[censored]nderstandng they abuse customers.According to the law before ICICI bank can tramsfer the account to recovery they should send notices and they never do that.But I would say that the government should come up with strict laws for the recovery agents.

ICICI bank is the biggest rogue bank in INDIA so don't expect anything better from them, i don't know if anyone reads these comments except oppressed customers like us so please file a case against the bank in consumer forum, If you have recording feature in ur phone record one of their conversation and use it as proof. ICICI has recently lost a few cases on the same grounds.

Yes, this is happened with me too, even after paying outstanding and settlement, i did not got a settlement letter, now they are every month the they send me latter and abusing to pay some amount which is said to be remaining, ...

These bankers are not having a proper recording system at all.

This is not only with ICICI bank, some other bankers are HSBC, standard charterd

I Agree to the complaint post lodged by Mr.Prakash Shroff. Even i had lost a job 7 months ago and my bill was about 16000 when i had left the job. Before it, i was a doing a proper payments of the bills. Now due to non-payments it had reached at 47000
they have so many charges mentioned in the statements, donno what are they upto.They charged me late payment fees, over intersest rates and some more charges.
I am ready to do the payments only after i get a job.
I dont know why ICICI BANK do not give any leverage to the public who had lost their job in recession times.
Also these agents callup and abuse and says that he will arrive within half an hour i will come and talk to abruptly.
They dont have any manners and behavior to talk to the customers.This the worst bank i had done banking in my 8 years.

ICICI document — Courier not received

Courier not received

I applied for an ICICI bank password and they sent it through ExpressIT courier to my company address on 13.08.08 stating that I will be receiving it within 7 days. Today is 27th Aug and Iam still awaiting for the above as it is very urgent.The Airway bill no is [protected]. Kindly let me know the status of the courier.

Dr. John George
R&D Scientific Officer
The Kerala Minerals and metals Ltd
Sankaramangalam, Chavara, Kollam, Kerala-691583

HELLO Mr John George

Regret for the delay
As per our site this shipment was delivered to you on the 29th aug sing by self .


Thanks and Regds
CRM TEAM

Sir,

1. I have a Demat Acct with ICICI Bank, ICICI Bank Ltd, Hubli Branch.

2. It is informed the Demant Acct has been locked as i have misplaced my pass word and my account has been locked. may i request you to advice further action. Request do the needful at the earliest.

Thanking you,


Yours sincerely,


Lt Col RBV Mukkundi, SM

icici bank have never communicated with me regarding tds when i received maturity amt tds is already deducted now tel me what should i do

From: "joseph macwan
Subject: tds

dear sir

Please send me my tds certificate on my address



My Address is

Prince finance servise
G/3 silvar ock bullding
Opp-panchal hall
Anand v.v.nagar road
Anand.388001
mo[protected]

Note: Forwarded message attached

-- Original Message --

From: "joseph macwan
Subject: tds

dear sir

Please send me my tds certificate on my address



My Address is

Prince finance servise
G/3 silvar ock bullding
Opp-panchal hall
Anand v.v.nagar road
Anand.388001
mo[protected]

I had submitted form 15 g to bank against the fixed deposit in my name as I am housewife. FD has matured on 29/10/2009. On check why tds is deducted, bank has reverted saying TDS is deducted for interest accrued from period 01/04/09 to 27/06/2009.

Is the action of bank is correct ?

Request you to help me with proper ADVICE.

I have Fd with ICICI Home Finance having No Receipt No[protected]. TDS has been deducted but I have not been supplied with Form 16A till date in spite of request
-Amita Puri
[protected]@rediffmail.com

i dinesh worked for icici bank ltd at kakinada branch as sales executive and my emp no is 55521 and i would like to claim my p f pls let me know the procedure.
and send details to my mail id or call me.
[protected]@rediffmail.com
[protected]

i dinesh worked for icici bank ltd at kakinada branch as sales executive and my emp no is 55521 and i would like to claim my p f pls let me know the procedure.
and send details to my mail id or call me.
[protected]@rediffmail.com
[protected]

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