Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Apr 24, 2024
Complaints 23614
Resolved
14242
Unresolved
9372
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
934
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 1151

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Md Shamim Akhtar
from Roha, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash not paid by ICICI ATM

Sub:- Amount Debit From My Account.

Ref:- Dated 01/08/2008 Time 19:23 ATM ID SICW 3481 TXN NO.6853 Card No.8368 By ICICI ATM.

Respected sir,
In reference to the above reference I would like to inform you that, from SBI ATM Card I want to withdrawl from ICICI ATM Located Kapasiya Chowk Begusarai Bihar, I have given option of 10000/ Rs. ( Ten Thousand ). But I have not received any amount from ICICI ATM,...
Helpful
Be the first one to find this review helpful
Found this helpful?
21 Comments
Report
Copy
V
Vineet Shrivastava
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheque not Credited

Dear Sir/Madam,



I am facing a problem with ICICI Bank. Problem is this . There were two cheques issued from PF office Gurgaon to ICICI Bank Manesar Branch on 29/06/08.
Only one cheque has been credited in my account on 09/06/08. Another one cheque has not been credited yet.

I have made lots of online complains, personal visits to the Bank. But nothing coming out. They I have personally...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
kamalesh chaurasiya
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PPF cheque

Account No:[protected]

Hello sir
my account is in noida branch sector-50.I had resigned from icic bank on November 2007.

but I got a letter from Government of India( P.P.F office) that plz collect your P.P.F

Cheque from your branch. when i go to Noida ICICI BANK Sector-50 office and i told the

manager that mam this is letter come from P.P.F office and chq. is issued on...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
E
engr.rishigoyal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Credit Card Fraud

Dear Sir,

May I know why my ledger balance is showing in negative.And earlier also You have many times deducted money from my a/c[protected].WHY???
I am aware that some amount is due on me for my credit card.But If you see, You have done negative amount for both of my saving a/c[protected] and[protected].

Now If we see legally you have done many wrong executions.

1) You have made...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
M.EZHIL VANAN
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LOSS OF DEBIT CARD INTIMATION

my son M.E. PAARRI VANAN a/c no:[protected]. icici DEBIT card
has lost today i.e on 29.9.2008. kindly block the debit card transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
16 Comments
Report
Copy
A
A K Mishra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI bank credit card

1. Drop box was available at ATM situated in Sonagiri Bhopal but from today it is shifted to M.P. Nagar. It is far away from Sona giri and about 8 km from my residence. Bank provided drop box to facilitate the customer now why it is shifted. About 2 years back some collecting agencies collected the cheque/cash for credit card bill but it was also discontinued since long time.

2.I am unable to use petro card facility from March-08...
Helpful
Be the first one to find this review helpful
Found this helpful?
15 Comments
Report
Copy
V
Vivek Gupta
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Freezing of an account without Infomation

I am employ of Henkel Teroson India Ltd. - Gurgaon My current Salry Account wih ICICi is[protected].
Earlier I was working with Precision Pipes and Profiles(PPAP) - Noida. With name Vivek Kumar Gupta and Account No.[protected]
For Acc. No.[protected] I changed my address of PPAP to current Gurgaon company and i got regular Bank Statement on that address.
Now for reopening the account I had been submitted following...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
KUMAR RS
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Comments from Site

Account no:[protected]
contact no:[protected]

my internet banking user ID has been disabled and i have complained you and u have sent me the letter but unfortunatly i was not there n i didnt recive it.so kindely send me the new user ID to continue my internet banking and to use facilities given to me.please send the letter to the following address
R.S.KUMAR S/O. T. RENGANATHEN,
7/103, PAZHOOR VILAI VEEDU,...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
N
Naresh Sharma
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card - harassment

Hello!

I am absolutely fed-up with ICICI bank.

Not only is their staf[censored]seless and do not take appropriate action in most cases, some of them are rude to the point of insolence.

I have written to this bank for necessary action, which request of course has fallen on deaf ears - at least so far. I am writing again today and will await their response before initiating legal action as appropriate.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajesh Bhat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing Cycle Change without intimation & Reward Point transfer

Regret to note that all my reward points, earned by transactions made, have been transfered to totally imint without any intimation also the billing cycle has been changed now the credit period offered is 48 days.It seems that the ICICI Bank can do all these without intimation there card holders....
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
S
Shadab Hasan Khan
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfreezing of account delayed

It has been almost a month since i have put my request o[censored]nfreezing the account. even after giving everything they asked for
my account was not unfreezed. now these incompetent people have even stopped reverting back to me for my query
this bank is the worst bank in the industry

God !!! i hate this bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
peeyushvyas
from Mannarakkat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Installment of ICICI credit card loan

Dear Sir,
I had paid last installment of my personal loan in August-2008. Still I have got one SMS to pay installment(Rs. 649 aprrox) by 29th Sept, 2008. I have not got any statement yet for the same.
My credit card no. is [protected].
According to the statements that I got at the time of taking loan, the last installment was to be paid in the month of August-2008.
Please look into the matter and reply...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mr. Vittal kamath
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card Statement - unable to view online

Dear Sir / Madam,

I am unable to view my credit card statemnt online. Kindly send me a copy of statement thru e-mail without entering passwords.

Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
49 Comments
Report
Copy
U
upender singh verma
from Mumbai, Maharashtra
Report
Copy

misbehaving and overcharging

i have never recieved the statement from the last 9 to 11 months and after complaning no action have been taken, while the time of collection when the amount has increased so much that it is out of our reach to pay by charging so much interst, late fee charges and overdues that we are not in a condition to pay them, then the bank sent the boys to our place who misbehave and give so many calls by using bad languages and mentally threatenig...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dinesh narwal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Discrepancy in cash withdrawal

Hi, i am dinesh narwal. I am working in Bharti Airtel ltd & Have salary account in ICICI bank. My issue is that I made a req. of Rs. 10000 from NFC new delhi ATM on 29 july arr. 8 pm. I did not get any money .my req. was rejected by ATM. But after 10 min. later i got a SMS from bank that Rs.10000 has been debited from my. account. i log a complain for the same issue on 30th july & got the assurance that they have initiated a chargeback...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
SANJEEB BANERJEE
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT RECEIVED ZERO BALANCE STATEMENT.

DEAR SIR,
MY ICICI BANK CREDIT CARD NO.IS [protected] IN THE NAME OF SANJEEB BANERJEE.IN THE MONTH OF AUGUST 22ND 2007 ICICI BANK ISSUED A SETTLEMENT LETTER AGAINST ME AND THE LETTER HAS BEEN CARRIED BY THEIR DSA NAMED"QNS" AND BY THEIR COLLECTION AGENT NAMED ARSHAD.I BASICALLY BASED IN DURGAPUR(W.B.).
I HAVE RECEIVED THE SETTLEMENT LETTER SHOWING TOTAL OUTSTANDING OF RS/- 44, 000.AND THESE HAS TO CLEAR BY THREE...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
A K A
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The Great Home Loan interest rates Trick

ICICI Bank will always offer the lowest rate in the market for new customers and as such they gain the maximum market share since a lower interest rate easily attracts customers since its a life time investments for most and even a small difference in the interest rate makes a BIG difference.

The interest rate is pegged to a PLR (Prime Lending Rate) so they usually offer a higher discount to the PLR to new customers and therefore...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
S
sachin bhandari
from Mumbai, Maharashtra
Report
Copy

miss commitment

sir, ICICI BANK is the bank which gives miscomitment to coustomer. 1st of all they took my ac by saying zero balance mantanince and now they r charging amount for no balance in my account. plz solve my problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
samit panchal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irrelevant charges

Dear Sir

ICICI bank is not listening to my proble. The details of my problem are mentioned below which are self explanatory. Pl help us to get the justice. The correspondance details which I made with ICICI Bank are as under.

Respectfully
Samit Panchal


eMail dated 11.05.08 followed by reminder dated 24.05.08
email dated 15.09.08
email dated 21.09.08

Dear...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
RAMESH MUNDRA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Saving bank account

Dear Sir,
>
>I am very sad to write this mail for customer service of ICICI bank, I am holding S/B account[protected] since last 10 years with ICICI but i never faced such big hurdles in account operation.
>
>Bank has also granted me the flexi Cash facility vide other account[protected] which is linked to this account.
>
>I am operating this Flexi cash account since one year.I...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy