ICICI Bank Complaints & Reviews

I applied for an credit card and it was said that the card will reach me in 10-15 working days. But I haven't notified anything for almost a month and I couldn't connect to customer care also regarding this. Finally once i got connected and it was said I will get brief description why credit got cancelled via mail and he too didn't update me anything much in details. Finally I got a call from ICICI bank credit card team saying that we need to collect documents for credit card application from you sir. I told it was already over 2 months back. then she left the call and finally i got a letter to my address saying your application got rejected please contact customer care. Then on contacting it is said, address verification failed, I swore no one came for verifying, but one guy called and he told he is gonna come and i told I might leave for office but other than office timings Iam always available. But even after putting 10 mails they are replying like we regret to inform it has been on hold because address verification failed. So they asked for address and I gave and now after 10+ mails they are telling like we have started a new service request and you will get the credit card in next 10 days.

It's really makes me feel bad, because I curently hold an savings account in ICICI bank for more than two years by now and conveyed the same over the mail many times. It really maked me feel bad and planning to move my account to another bank.

Insearch of new bank for my savings account...

NOTE : Because of personal, not adding screenshot/mail attached but it is true 100% to my knowledge.

Thanks.

Dear Sir,
I'm lakshmI holding ICICI savings account for more than 7 years. A/C#[protected] in punjagutta Hyderabad
Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
Please take some action against the bank, if it is not complying RBI standards / guidelines.
[protected] MABChgs-DEC16+Stax00 Dr. 690.00
[protected] MABChgs-NOV16+Stax3.113.11 Dr. 690.00
[protected] MABChgs-OCt16+Stax3.11 Dr. 684.80

Hi, i have been deducted a surcharge on for swiping my hp coral card (Which is suppose to be a card for buying petrol) at an hp fueling station in bangalore. I don't think the customer should be making sure what swipe machine the fuel boy uses. Thinking of switching to citi bank credit card as they are better at this. Does anyone know the process to cancel a credit card.

There has been auto debiting on my account that too on a date in future
(The actual transaction was made on 27th June 2017 but shows 29th instead)
AC No[protected]
Transactions -
29/05/2017 VSI/1&1 INTERNE/[protected]/0 Dr. 817.59
29/05/2017 VSI/ARSYS INTER/[protected]/0 Dr. 755.39

There is no fullform in the legend for "VSI"
I did not authorize these transactions
No OTP was received

There is no option option for registering the complain in the system.

Please look into it
THIYAGARAJ T

I have purchased ICCI Tax saving bond
032000-TSB one issue date 27th May 2000. My Bond holder no.is[protected] certificate no 94601.
Due to my transfer I couldn't find out the status of subject bond.
Pl provide me the status to encash the same if it is due.
Regard
Dr R N Tiwari
KI B Aashna Lucknow
Mob.[protected]
Email. [protected]@rediffmail.com

Cheated in loan account: lphyd[protected].

Worst exp with icici. Worst behavior from relationship manager: sudhanshu [protected].

I already send so many emails and so many complaints to icici.

Didn't get proper resolution for any of the emails.

Why icici promised 11 % rate of interest
Why deducted insurance even i said not interested (It might resolve, soon. Insurance amount promised to me that it will credit back). This is the only thing reacted and taken complaint and in progress.
Why high processing fee. Why promised 999 rs processing fee and small amount for document work.

Why there is no reply for any of the emails?

Is person need to call customer care many times, and waste mobile bills??

What is your action on rate of interest???

Relationship manager did the fraud and cheated even after so many calls and sms.

Why relationship manager processed even after i said not interest for loan if interest rate was not 11 %.

What is action from your end in this case?

Is higher officials investigated the case???

On dated 23/05/2017 there is unwanted deduction of Rs. 6204/-from my ICICI bank account. And the reference is account statement stated as [protected]/1205/IPRUGRPTERM/DC

My ICICI bank account is[protected], branch Bavla.

Kindly requesting you to return my deducted amount that is Rs. 6204/-

If this amount is deducted for any type of policy then to tell you that i am not interested in any type of policy for now.

Please do the needful as early as possible.

Hi i had 2 personal loans from icici bank, which i could not pay on time, Mr tanuj called me and i told him that i can not pay the whole amount, he offered me a settlement amount for both of my loans, i recieved a call from hyderabad office to verify the same. After that i received settlement letter from icici bank confirming the amount he gave me, so i paid the amount next day and he said i should get NOC in next 10 days, which i kept waiting, i tried getting in touch with him but he did not responded well, so i called icici back and shocker to hear that my account its showing open, they can see the payment i made, but not showing settled, i spoke to 3 different person in phone banking and they asked me to call Mr tanuj, i tried calling him but he did not respond, this is cheating from icici bank. i will make a police complain about this beacuse i have docs that says my laon will be settled once i pay the amount and how i cheated from icici bank.
Mr tanuj phone number was is [protected]
My loan account numbers are -LPDEL[protected] and LPDEL[protected]

My email address is tiwari.[protected]@yahoo.com

Dear sir

My employment code is c - 73067 & date of joining is 07th jun 2015.

Till month i didn't recieve my pf. So, i request you to send my pf.

Pf a/c no send me in my mail id (Ashok. Ashok. [protected]@gamil.com)
Kindly do the needful as early as possible.

Thanks & regards

Ashok suthar
Counsellor deesa branch 0497
Ph :[protected]

I Brinesh B Shriram, I close my ICICI Bank A/c in February in worli branch, I got the Message of Closure on 10th of March, Service Request No is SR[protected], but my Home branch is MIDC, i visit the the worli branch March ending to ask the status of DD they told you ask the your Home Branch they will help you, then i visit the MIDC branch (Andheri). the attender name is Meenal Natekar they give the POD copy number which is dispatched by courier on March only, with the help of POD i enquired by brother on same day in 3 branches of they will not response, they told co-ordinate with your bank, then i ask to Meenal Natekar (Deputy Manager) madam, they given the vising card & told sir call me tomorrow i will give the status for same, i called mam mob no. & Landline no. many times but they are not respond me, then i complaint the online 3 times, 2 complaint they called me to resolve, but sill not resolve the Problem

Thanks & Regards
Brinesh Shriram
[protected]

I have transferred amount with following details through an NEFT. But although amount is debited from HDFC account it is not credited to ICICI account.
As per trailing email from HDFC bank. NEFT is successful. Can you please help me to find where the amount is as beneficiary says amount is not credited to following ICICI bank account.


Beneficiary Name: Sneha Phase ICICI
Beneficiary's account number:[protected]
IFSC code of beneficiary bank: ICIC00TVUCB
Transaction Value Date: 03/05/2017
RBI Reference number: N[protected]
Amount: 500.00

ICICI deducted 805 rs. from my account as a DP CHGS.
Even I never opened my DEMAT account in my whole life.

What should I do ?

My issue is that I have made the payment of my card but i was sort of 377 bugs so 377rs was left on my card but the bank auto debit my card and imposed a charge of 450 rs as autodebit fee and do not informed me about that. Now when I call the customer care they are saying that I have signed the form about the details of the card but I never signed any form because I was offered this card on the call and I have not been informed anything about this autodebit procedures. My concern is that when I have paid the minimum amount due than why I have been charged for autodebit fee. If I am sort of some money hen with some penalty on the remaining amount I can do that in the next month. This is just cheating with me. My customer account no is[protected]

Icici bank has charged me around 500inr for the failure of autopay of credit card bill which i was not requested. When i approached customer care they told me i was requested this during the application of credit card with out my awareness.

Similar things happened like they call me as i accepted to open health insurance and asked me to pay 400/per day & they also opened an account of icici direct

Which all were the reason for multiple document during the opening of account and asked to sign on document.

I have savings account for almost 10 years in icici bank. I could not do
Online transaction getting error transaction is disabled for this user,
Please contact bank for further information, i have called nearly 10 times
To customer care and 20 times chatted no proper response they keep on
Saying to try again later. I have tried many times clearing my browser
Cookies and whatever i can do. Still didnt work. Really fed up with your
Services. This is happening for almost 6 months but not resolved yet. Few
Days before i also could not make fixed deposit through my debit card since
I could not do online transaction, when chatted with your customer service
They are trying to get away with this issue instead of solving it. Really
Feeling sad on it. What is happening with my saving account and why i could
Not do any debit card transaction and use my debit card to do fd

Account no :[protected] phoneo: 1-[protected]

ICICI Bank has stolen Rs.21, 660/- from my account ending with 5168 since 1st Feb, 17 and gave me total loss of Rs.50, 000/- by closing pre mature FDs without my permission. I have written to Senior Management and Nodal Officer but no resolution so far. No security of money in ICICI Bank.
Never open an account with ICICI Bank and do any transaction...
ICICI Bank is the worst bank I have seen in my Life.
Pl.help me to get my money back to my account.
Thanks

Account number :[protected]
Mobile number : +91 - [protected]
Name : amartya bhattacharyya

Flipkart has refunded 404/- into my account but bank is blocking this amount. I it has been 1 month since flipkart has refunded this amount but bank is not crediting this to my account by sending irrelevant emails. I am tired of calling to their customer care and they asked to me wait and keeping me in the infinite waiting list. I want an investigation regarding this. Below mentioned is the flipkart transaction details -

Refund reference number: 85215227113716122437003
Refund date and time:23 apr 17 11:27:33 am
Bank transaction id: [protected]
Authorisation code: 011350
Payment mode: icici bank debit card

Hello,

my name is Hassan Ahmed, i am a student as well as personal banking customer of icici bank since past three years. On analysing my saving account statements i found that the bank has charged me a total of inr 690/- as mab charges. This is ridiculous. And the best part is i have never been notified about the monthly deductions via sms or e-mail so i never get to know the charges, the charges were different each month ranging from feb 2016 to may 2017/- and totalling to 7300/-...

On speaking to my friends about this charges, they told their bank reverses them...with the hope of reversal, i went to my branch, the executive said dont u understand that you have to maintain minimum balance of 10, 000. I told her sometimes it is not possible to maintain and i do have regular deposits and withdrawal..she was not ready to listen to me. I even told her that other banks do reverse the charges, she tells lets other banks do, icici do not reverse..i lost all the hopes and completely dissatisfied with the customer support. she told me to fill the closure form and close the account...this kind of services you giving your customers? Is everything about profitability? Worst banking service i ever saw...

As a last try, i called up icici customer care, about lodging a complain regarding mab charges, the executive told me that you can go to branch and they will reverse it for you, i asked her two times, will they surely reverse? She replied yes..

the phone banking customer care did do a reversal but just 690 out of 8300

Now i dont have guts to fight with the branch again...

Name: Hassan ahmed
Bank: icici bank
Branch: charminar hyderbad 500064
Account: savings
Acc no:[protected]

please someone help me this was my hard earned money i even promised that i will now maintain my account
if any one can help me i can ask anything

Hi,
I hold an ICICI credit card. Recelty I have purchased for 27, 000 using my credit card and converted to EMI from the store itself. Total Credit Limit in my account is only 30, 000. I was also convinced the by the shop manager that the process will be interest free. Only later i have discovered that the interest amount will be credited back to my card as a cashback.

So I assumed everything will be fine and since my credit balance didn't go over the credit limit and the EMI was interest free. I have made the purchase on[protected] and it is converted EMI on[protected]. During the process I was charged 500 + 75 for overlimit fee. I have also added 3000 more to my card as soon as i have discovered the overlimit fee[protected].

I have contacted ICICI through grievance form and i got plane email saying its against the bank policy to reverse any charges what so ever. This was rude and hurtful since this was clearly a misunderstanding. So much for a bank that is having a motto that says "Khayaal aapka". Its like they are waiting for you to make a mistake to charge you.

I have never went over the limit before or never have any late payment records. I made the payments on time and correctly.

So i kindly request you to reverse the over-limit fee as first time courtesy.

Noble Mathew
[protected]
[protected]@gmail.com

Hello Team,

I tried to contact your customer care number [protected] to unblock my card, the number is connected and i given inputs according to IVRS. but there is no useful and my problem is not solved. The IVRS of your customer care is not properly. it repeated the same statements again and again after i gave correct inputs.

Please unblock my card via this mail or call to my number and do needful for me.

Thank you in advance.

Regards,
Kranthi Kumar,
+91 [protected]