ICICI Bank Complaints & Reviews

Dear sir

My employment code is c - 73067 & date of joining is 07th jun 2015.

Till month i didn't recieve my pf. So, i request you to send my pf.

Pf a/c no send me in my mail id (Ashok. Ashok. [protected]@gamil.com)
Kindly do the needful as early as possible.

Thanks & regards

Ashok suthar
Counsellor deesa branch 0497
Ph :[protected]

I Brinesh B Shriram, I close my ICICI Bank A/c in February in worli branch, I got the Message of Closure on 10th of March, Service Request No is SR[protected], but my Home branch is MIDC, i visit the the worli branch March ending to ask the status of DD they told you ask the your Home Branch they will help you, then i visit the MIDC branch (Andheri). the attender name is Meenal Natekar they give the POD copy number which is dispatched by courier on March only, with the help of POD i enquired by brother on same day in 3 branches of they will not response, they told co-ordinate with your bank, then i ask to Meenal Natekar (Deputy Manager) madam, they given the vising card & told sir call me tomorrow i will give the status for same, i called mam mob no. & Landline no. many times but they are not respond me, then i complaint the online 3 times, 2 complaint they called me to resolve, but sill not resolve the Problem

Thanks & Regards
Brinesh Shriram
[protected]

I have transferred amount with following details through an NEFT. But although amount is debited from HDFC account it is not credited to ICICI account.
As per trailing email from HDFC bank. NEFT is successful. Can you please help me to find where the amount is as beneficiary says amount is not credited to following ICICI bank account.


Beneficiary Name: Sneha Phase ICICI
Beneficiary's account number:[protected]
IFSC code of beneficiary bank: ICIC00TVUCB
Transaction Value Date: 03/05/2017
RBI Reference number: N[protected]
Amount: 500.00

ICICI deducted 805 rs. from my account as a DP CHGS.
Even I never opened my DEMAT account in my whole life.

What should I do ?

My issue is that I have made the payment of my card but i was sort of 377 bugs so 377rs was left on my card but the bank auto debit my card and imposed a charge of 450 rs as autodebit fee and do not informed me about that. Now when I call the customer care they are saying that I have signed the form about the details of the card but I never signed any form because I was offered this card on the call and I have not been informed anything about this autodebit procedures. My concern is that when I have paid the minimum amount due than why I have been charged for autodebit fee. If I am sort of some money hen with some penalty on the remaining amount I can do that in the next month. This is just cheating with me. My customer account no is[protected]

Icici bank has charged me around 500inr for the failure of autopay of credit card bill which i was not requested. When i approached customer care they told me i was requested this during the application of credit card with out my awareness.

Similar things happened like they call me as i accepted to open health insurance and asked me to pay 400/per day & they also opened an account of icici direct

Which all were the reason for multiple document during the opening of account and asked to sign on document.

I have savings account for almost 10 years in icici bank. I could not do
Online transaction getting error transaction is disabled for this user,
Please contact bank for further information, i have called nearly 10 times
To customer care and 20 times chatted no proper response they keep on
Saying to try again later. I have tried many times clearing my browser
Cookies and whatever i can do. Still didnt work. Really fed up with your
Services. This is happening for almost 6 months but not resolved yet. Few
Days before i also could not make fixed deposit through my debit card since
I could not do online transaction, when chatted with your customer service
They are trying to get away with this issue instead of solving it. Really
Feeling sad on it. What is happening with my saving account and why i could
Not do any debit card transaction and use my debit card to do fd

Account no :[protected] phoneo: 1-[protected]

ICICI Bank has stolen Rs.21, 660/- from my account ending with 5168 since 1st Feb, 17 and gave me total loss of Rs.50, 000/- by closing pre mature FDs without my permission. I have written to Senior Management and Nodal Officer but no resolution so far. No security of money in ICICI Bank.
Never open an account with ICICI Bank and do any transaction...
ICICI Bank is the worst bank I have seen in my Life.
Pl.help me to get my money back to my account.
Thanks

Account number :[protected]
Mobile number : +91 - [protected]
Name : amartya bhattacharyya

Flipkart has refunded 404/- into my account but bank is blocking this amount. I it has been 1 month since flipkart has refunded this amount but bank is not crediting this to my account by sending irrelevant emails. I am tired of calling to their customer care and they asked to me wait and keeping me in the infinite waiting list. I want an investigation regarding this. Below mentioned is the flipkart transaction details -

Refund reference number: 85215227113716122437003
Refund date and time:23 apr 17 11:27:33 am
Bank transaction id: [protected]
Authorisation code: 011350
Payment mode: icici bank debit card

Hello,

my name is Hassan Ahmed, i am a student as well as personal banking customer of icici bank since past three years. On analysing my saving account statements i found that the bank has charged me a total of inr 690/- as mab charges. This is ridiculous. And the best part is i have never been notified about the monthly deductions via sms or e-mail so i never get to know the charges, the charges were different each month ranging from feb 2016 to may 2017/- and totalling to 7300/-...

On speaking to my friends about this charges, they told their bank reverses them...with the hope of reversal, i went to my branch, the executive said dont u understand that you have to maintain minimum balance of 10, 000. I told her sometimes it is not possible to maintain and i do have regular deposits and withdrawal..she was not ready to listen to me. I even told her that other banks do reverse the charges, she tells lets other banks do, icici do not reverse..i lost all the hopes and completely dissatisfied with the customer support. she told me to fill the closure form and close the account...this kind of services you giving your customers? Is everything about profitability? Worst banking service i ever saw...

As a last try, i called up icici customer care, about lodging a complain regarding mab charges, the executive told me that you can go to branch and they will reverse it for you, i asked her two times, will they surely reverse? She replied yes..

the phone banking customer care did do a reversal but just 690 out of 8300

Now i dont have guts to fight with the branch again...

Name: Hassan ahmed
Bank: icici bank
Branch: charminar hyderbad 500064
Account: savings
Acc no:[protected]

please someone help me this was my hard earned money i even promised that i will now maintain my account
if any one can help me i can ask anything

Hi,
I hold an ICICI credit card. Recelty I have purchased for 27, 000 using my credit card and converted to EMI from the store itself. Total Credit Limit in my account is only 30, 000. I was also convinced the by the shop manager that the process will be interest free. Only later i have discovered that the interest amount will be credited back to my card as a cashback.

So I assumed everything will be fine and since my credit balance didn't go over the credit limit and the EMI was interest free. I have made the purchase on[protected] and it is converted EMI on[protected]. During the process I was charged 500 + 75 for overlimit fee. I have also added 3000 more to my card as soon as i have discovered the overlimit fee[protected].

I have contacted ICICI through grievance form and i got plane email saying its against the bank policy to reverse any charges what so ever. This was rude and hurtful since this was clearly a misunderstanding. So much for a bank that is having a motto that says "Khayaal aapka". Its like they are waiting for you to make a mistake to charge you.

I have never went over the limit before or never have any late payment records. I made the payments on time and correctly.

So i kindly request you to reverse the over-limit fee as first time courtesy.

Noble Mathew
[protected]
[protected]@gmail.com

Hello Team,

I tried to contact your customer care number [protected] to unblock my card, the number is connected and i given inputs according to IVRS. but there is no useful and my problem is not solved. The IVRS of your customer care is not properly. it repeated the same statements again and again after i gave correct inputs.

Please unblock my card via this mail or call to my number and do needful for me.

Thank you in advance.

Regards,
Kranthi Kumar,
+91 [protected]

I shashi kala singh have sb account[protected] in icici bank vibhav khand gomti nagar lucknow ifsc-icic0002376. After demonetization my account was debit freezed cause pan card was not updated in my account so after 2 months i therefore updated the pan card as i have to apply for new and i was told that debit freeze will be removed from my account within 2 working days... But today i found out that my account is still debit freezed and the reason is same "pan card not updated demonetization" while i have received the confirmation sms that pan card has been successfully updated into my account... Pathetic and reckless service by icici bank... This was not expected from private sector and customer focused bank of yours.. Im losing faith in icici bank... Kindly look into the issue and resolve it as soon as possible... Shashi kala singh ac[protected] branch ifsc-icic0002376 contact -[protected]

I am not using my one icici bank account from 2015 suddenly in april 2017 one neft wrongly transfer in it 1500/- as i request bank to allow me to take that money and close that account. Icici bank person told me that, your account is under dormant first you open it and there is no charges if you continue this account. So i maintain minimum 10000 /- in that account.

Today at 7.02 am i got a sms that your available balance is 4900/- as on 06.47 am and when i login i got 3800/- available balance.
Bank donot inform me about the 8 transaction not even once.

Dear sir, with due respect my name is amit kumar sharma has been long associated with your bank since 10yrs in saket nagar branch indore (M. P). But recently in three time in alternate day bank has deduducted rs 7000 from my saving account without pre information neither any hard copy nor soft copy. Even i given requisition letter to saket nagar branch, but they have not responded well. Hence i request you to looking to long relationship with your branch kindly consider about reversal rs 7000 in to my account.[protected].
Thanking you
Amit sharma
A/c[protected].
Mob-[protected]
[protected]@yahoo.in

Hi,
I applied for icici loan on 10th may through a dsa and their contact numbers are-[protected], [protected], my loan gets approved in around 4 days and the loan executive told me that there will be only one deduction in loan amount which is 1% processing fee. So for 1 lac loan i was about to get 99000 but bank transferred me rs.97394 on 17th may. When i called the dsa people again they are not replying accurately as if they are not aware about what kind of extra deduction it is, i am following up with them from past 1 week but now they are not even picking up my call, nt replying to my msgs, i am not gonna pay any emi as i dont have any information prior taking the loan that this amount of rs.1600 with also deduct. Neither bank executive called me and confirmed me with all the terms and emi amount and extra deduction. Please help

Dear all,

I would like to inform you that 347 rupees deducted from my saving account for dmat account which i never opened and even never used when i opened that account agent told me that it is free of cost but now they are deducting the money for the same. I want my amount to be refunded to my account.

Before i had 174892.36 rupees in my account but now it is 174545.36 rupees only.

My mobile number is [protected]
Name - rajiv kumar

On feb02-2017, i have tried to withdraw rs.10000/- from non-icici atm, the transaction was failure but the amount have got deducted. Regarding the same i have raised complaints in icici customer care, but their repeated response said it was a successfull transaction. I didnt had anything to do with them.

Considering icici customer care's irrespective behaviour i closed my 10 years old icici account (Sentimentaly it was my first salary account).

Later, after months i have received a call from icici saying the other bank have returned the amount, so please do collect it as dd from your home branch.. I visited happily to the branch which is 20+ kms away from my residence in this hot summer. But they simply said, we didnt received any intimation as such, come after some time
(Ppaa, what a response. They can competite sbi)..

Now, i really unable to contact customer care, icici net banking portal (Since i closed my account, these are not accessible to me)..

To recover this rs.10000/- so far, i might have spent 10000+ rupees..

Some one please help me in this.

My account #[protected]
Sr[protected]

Contact #: +[protected]
Mail : [protected]@gmail.com

Hi

I have made call to ICICI credi card customer care, to close my credit card after paid of out standing amount with net banking with other bank. When I made call to customer care to inform about paid details, they replied if it other bank will take 3 day to credit. I asked question if we do personal any transaction it taking only 24 hrs even in NEFT why its taking 3 day he said its rule /procedure

I ask what rule / procedure ? for that he cut the call, for customer he has to answer the know, if he dosen't know, the person need to forward to concern person know? but he cut the call

Again I made call to customer care, first said about this issue of previous person cut the call he taken complain also no is : SR14727457 about that.

Again I ask the same question why the 3 day taking for transaction what the rule / procedure, this person also cut call during the discussion.

See when need the customer they all wait for us, once become a customer they dosen't know the basic sense to address the question

Today (24th may 2017 at 12:10 pm), i received a fraud call who claims to be an icici employee with emp id as 495220 and name as prakash sharma. He spoke in proper english language. He said; some reward points are accumulated in my debit card. Icici bank is planning to replace my existing debit card with a new coral debit card (For added security). He asked me card number, expiry date verbally. Then he put me across to the ivr and asked me to enter cvv and otp via ivr. I received an sms from shopvista with otp and transaction amount on my mobile phone. Prakash said that, shopvista kerala is the icici bank's payment gateway and so it is safe to enter cvv and otp in the ivr. However, at that point i realised it is not an authentic call and hence disconnected the call. The phone numbers from which the call was initiated is [protected] and [protected]. So, please be careful with such people who can cause damage to icici bank's reputation as well as misuse your hard earned money