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ICICI Bank Customer Care
ICICI Bank Limited
Customer satisfaction rating: 42%
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15697
COMPLAINTS

ICICI Bank Customer Care

ICICI Bank Limited

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Address
ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
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Additional info
ICICI Phone Banking Center
ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally, Hyderabad – 500032

Registered Office
ICICI Bank Limited, Landmark: Race Course Circle, Vadodara 390 007

Customer satisfaction rating
42%
Complaints
15697
Pending
4394
Resolved
5530
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ICICI Bank Complaints & Reviews

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 Anees Ahamed
Dear Sir, (Reg. Request for Reversal of Rs.4307/-)

This complaint is regarding a transaction i made at a shopping outlet last year (27-Sep-08) where my money (Rs.4307/-) has been deduced four times from my account and reversed twice. I lodged a complaint regarding this to customer service on the very next working day.

They have asked for a written complaint to be posted to Debit recon team and I have done the same twice through professional couriers (No.[protected] dated 17-Nov-09 & No.[protected] dated 30-Apr-09).

On 03-Feb-09, I received a mail from customer service stating that,
"According to the debit recon team, we have received the Letter and it has been forwarded for charge slip retrieval.
Looking forward to your cooperation."
Sincerely,
Dinesh Mishra
Customer Service Executive
ICICI BANK Ltd.

I posted a mail to Customer Service Head for escalation of the same issue.

Again I received a post stating that Debit recon team has not received the complaint letter yet and asking me to send the complaint letter once again. I spoke regarding this to Customer Service Manager - Madhuri (Extn.-4509) and she promised for an instant action within two days. It has been 3 weeks since she told so. But I didn’t receive any further information on this.

I tried to contact customer service through mail but they are not responding to my mail.

Please do the needful for the earlier reversal of my money.

Thanks & Rgds,
Anees Ahamed M F
Mobile : [protected]


Reg. Request for Reversal of Rs.4307/-
Dear Anees,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.
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     S. Venkateswara Rao
    Dear Sir

    I S. Venkateswara Rao worked in ICICI Bank, Mehdipatnam Branch, Hyderabad from April 2005 to May 2007 as my Employee Id 800757. I applied PF after resigned, but still I did not get my pf amount.

    I enquired regardng this last May 2009, Mrs. Neha Reddy, ICICI Hyderabad (Phone :[protected] told me that I got cheque six moths back and it was lapsed on 1st week of May 2009 and she sent that cheque to Aparna, Mumbai (Phone :[protected] for fresh cheque issue.

    Since then I did not get my cheque. Recently Neha Reddy infomed me that my cheque was ready but waiting for signature.

    Could you please make it done as early possible.

    Thank you

    S.Venkateswara Rao
    Flat No.107, Seetharama Enclave
    Nizampet Road
    Hyderabad-500 072
    Cell : [protected]
    Dear Mr. Rao,

    We're sorry to hear about the trouble. We'll contact you and work to address your issue at the earliest.

    Regards,
    ICICI Customer Service Team.
    Dear Sir,

    I had resigned from my duties on 31st august 2009.i need form 16 for the assessment year[protected] and[protected]. please send it to my email id.
    Form 16 needed for[protected] and[protected] .my emp number 160267 RMAG /mannargudi
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       R M Gupte
      Below is the copy of my mail sent to ICICI customer care on 8th Oct 2009


      Dear Sir / Madam,
      Ref- LBMUM [protected]

      Since last 3-4 days, I am receiving calls from persons (all ladies) claiming to be from ICICI. I was told that some payment is balance against my name . I replied that I have paid all my emis regularly and there is absolutely no default. First caller put me on hold on the pretext of connecting to a knowledgeable person and didn't do that. Second caller was more arrogant. She was not even aware of what kind of balance against my name. When I requested to call me again with detailed information, she oedered me "gharmein ho to do minute hold karo". Today I got a call from number 40340600. This caller was a graduate in arrogance. She herself was not aware what she was talking about. Upon asking, for what reason my balancve is indicated her, at first reply was that emi is pending. After I told her I have paid all EMIs, then she said " it may be interest" then she said could be bouncing charges. When I got irritated, she she said " isn't it my duty to visit
      branch, after I receive call?

      I am stunned with such arrogance and rowdy approach by ICICI bank executives. There could be a possibility of error but without any knowledge and information such high handedness of ICICI executives is highly objectionable.

      I wish be on record that I have paid all the EMIs of my housing loan
      and hold an unblemished record for payments on time.

      May I request you take stern actiions against executives of your bank and adopt a more professional approach.

      I am expecting a definite reply.

      Regards,
      Ranjeet Gupte
      Dear Ranjeet,

      We're sorry to hear about your experience. Please write to us with your contact details at [protected]@icicibank.com. We'll contact you and work to address your issue.

      Regards,
      ICICI Customer Service Team.
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         sandeepmedhe
        Sir,
        I am sandip Medhe from Pune. Presently im serving College of Military engg, Dapodi Pune
        i had apply home loan for 10,00,000/- to Ghole Road Pune Branch for one month ago. But the branch is reject my file when i ask the reason of rejection so bank employee Mr Anil Kasar told me " i dont know what is the reason, bank send the reason to you by post" but till date im not recived the reason.
        May i request you please get me information in writing why my file reject.
        regards
        Sandip
        Dear Sandip,

        We're sorry to hear about your experience. Please write to us with your contact details at [protected]@icicibank.com. We'll contact you and work to address your issue.

        Regards,
        ICICI Customer Service Team.
        Hi,

        I'm staying usa. My salary is about 65000$ per anum. I applied for a home loan icici bank, india to buy a usa in india.but due to recession effect i couldn't 3 years back credit score went down and it is still not good although it improved a bit over 3 years.

        Now i'm very good with repayments.

        Does my usa credit score effect my home loan application in india?

        Please clarify my doubt.

        Thanks
        AG
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          ICICI Bank Account — REGARDING ACCOUNT ACTIVATION

           Sandeep Bhandare
          Dear Mam,

          I am holding a saving bank Account with ICICI Bank at Kolhapur Branch.
          My Account no. is ...
          Complaint comments  Comments  (6)

           ANIRUDDHA SALGAR
          Credit card No.[protected]
          Always receive statement by post late. Last statement dated 22nd September,2009 received today i.e. 8th October, 2009 in the afternoon and due date is tomorrow i.e. 9th October. Same thing happened in last statement and got a call from your Mumbai office which is embarrassing. Here onwards please send me e-statement at e-mail id given above so that I can make prompt payment without awaiting receipt of your printed statement. My request to your call centre bore no fruits, so am sending this mail hoping for corrective action.

          ICICI Credit Card — Late receipt of Credit card Statement

          Credit card No: [protected]

          Your Credit card statement of Feb.28.2009 was received by me only around 16th. March. with payment terms "IMMEDIATE". So far I have never recd. such a statement where the payment is immediate!!

          2 days later I recd. a reminder letter for payment!! Normally u give at least 15 days time for payment. How come this time the statement came with payment terms as IMMEDIATE? I[censored] forget to send the statement is it my mistake?

          Anyway I have made the full payment on 19th.

          In future kindly take care to send the statement on time.

          Thanks,

          Gita Raja
          Dear Aniruddha,

          We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

          Regards,
          ICICI Customer Service Team.
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            ICICI Bank — ICICI Demat account is not opening

             ajain0527
            i have applied for an Demat Account 3 months before in ICICI Bank, Ashoka Branch, Rohtak-124001 Haryana, and since then i...
            Complaint comments  Comments  (1)

             Rawat Girish Jagdish
            An executive from ICICI Prudential Life Insurance named AMIT RAI, approached me for a Pension Plan. The annual premium being 30000, the only worry for me, as my previous due was 27500/- , and adding these two would make it 57500/-, the executive promised me that he would provide me a facility of 6 EMI of 5000/- for the policy which would be interest free.I gave him the consent for the policy. I received the policy within 15 days and my statement within next 10 days which had no EMI, but the outstanding dues reflected 57500/-. When i spoke to Amit Rai (ICICI Pru life Excutive) he said he would look into it. After 2 days of no response i called him and he said i need to clear my previus dues to avail EMI facility. I then told him to cancel my policy if there is no EMI facility.
            This was what i wrote to them
            sir/Madam,
            This is regarding my credit card ([protected]) statement in which the outstanding amount is 57500/ which includes a Pension plan policy of 30000/. your executive promised me that this amount will be in 6 installments. he never stated that i need to clear my dues before you avail me the facility of interest free installments. But now i have received calls from your office sayiny i have to clear my previous dues before the facility is granted. i spoke to your executives but i was not satisfied.Please send me the address where i can courier you back your policy.
            i hereby request to cancel my policy, if you cannot avail me installment facility. i will not be paying you before you send me fresh statement in which this policy amount and your interest charges are deducted. This is the second time when i feel cheated from your bank. Send me a fresh statement and I will pay you in full and then if you continue with your same attitude, i will be left with no choice but to terminate your credit card facility.
            Later on i use to get calls from ICICI customercare executives and the harassment was started. They wanted to know what the dispute was again and again. i told them several times but the call never ended. They sent executives to my house as recovery agents which did not had sense to talk to ladies.
            Then one day i received a call suggesting to make the payment of other dues leaving aside the Insurance amount which i did.
            Later i received calls for settlement for which i refused.
            On 07/10/09 this amount of 30000/- and its interests , late fees, etc became 43262/-. Now they have blocked this amount from my Salary account.
            I went to the J.B Nagar Head Office but they made me spoke to someone who said there was no request from ICICI Prudential for EMI facility. She said she was from ICICI BANK customercare AND NOT FOR PRUDENTIAL LIFE INSURANCE. Now i dont know what to do?
            Please suggest.

            Regards
            Girish Rawat
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              ICICI Bank — ATM DISPUTE

               Sanjay Pandita
              Hi All,
              I Sanjay Pandita has an account in ICICI Bank . I had made two transaction from my ICICI ATM at residency...
              Complaint comments  Comments  (2)

              ICICI Safety Bonds March 2002 — NON RECEIPT OF REDEMPTION AMOUNT AND INTEREST

               P.GEETHA
              ICICI SAFETY BONDS MARCH 2002 NO.5328 AND 5329 BON HOLDER NO.[protected] CERFT NO 279
              ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
              Complaint comments  Comments  (3)

               S. VENKATESAN
              Dear sirs,

              I am an SB account holder with ICICI Bank Limited at Faridabad bearing account no.[protected].

              On the 17th & 18th August, three transactions of Funds Transfers have taken place from my account to the tune of Rs.1,25,000/- (Rupees One Lac Twenty Five Thousand Only), and the same was brought to my notice by the RCU Department of ICICI Bank Limited. I confirmed that these transactions have not been carried out by me, and I had received a Service Complaint No. SR[protected] dated 20th August, 2009. Though I have been confirmed that the amount has not been paid to the party to whom the same was transferred, I have not been credited back the amount till date. I am not getting fruitful response to my calls and personal visit to the Bank.

              Hence, I would request you to kindly intervene in the matter and organize return of the money to my account at the earliest.

              Regards

              S. VENKATESAN
              A-108, Brotherhood Apartments
              H-Block, Near Mamta Modern School
              Vikas Puri
              New Delhi-110 018.
              Mobile : [protected]

              ICICI — Illegal fund Transaction

              Dear Sir,

              Please take in to your kind notice that Rs. 63000/- has been illegally transferred without my knowledge from my ICICI account. Please advise me to take action against this illegal act.
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                 Srinivas Rao Bhandari
                Dear,
                Sir /Madam,


                Subject: Did not get a confirmation or a letter to my residence address of the ICICI CC # 9006 Settlement Letter. Collections Department has promised to give the settlement letter for ICICI CC # 4477 XXXX XXXX 9006 within a week time after i make the payment of the settlement amount of rs 8000/- in 1 shot.


                I am Srinivas Rao Bhandari holding a ICICI Bank CC # [protected] since 2006 to till date. I was not able to make the payment since last three months. I have lost my job and i am not able to make the payment since then. As such my card has gone to the collection department guys and i have been contact with many people. I have sent an sms ro ARP to 5676766 to convert my outstanding amount on my card to EMI so that it would be easier for to pay it once i get my new job. After which i have been contacted by NEHA SINGH and LATHA ( Phone: +[protected], from the JVL towers 2nd or 3 rd floor) on 27 /08/2009 for the conversion of EMI. She have asked to make the minimum payment 4,350/- so that the outstanding amount can be converted to EMI. As said by her i gave a cheque of rs 4,350 dated 28/08//2009 and requested her to hounoured the cheque on 03/09/2009 as i will be getting money on 2 nd september and will deposit the amount in the ICICI savings account so that the cheque can be passed. I have given the cheque to the ICICI Collection Executive C.H. RAJU ( Phone # [protected] ) from G.R.A Agency working for ICICI Bank gave me the receipt # 8514761.

                But they have hounoured the cheque before in hand on 30/08/[protected] CHEQUE RETURN Rs. 4,350.00(DR) and also got charged for Returned Cheque Payment Fees Rs. 250.00(DR) 30/08/2009.

                Later again i was contacted by LATHA ( Phone: +[protected], from the JVL towers 2nd or 3 rd floor) on 21/09/2009 for the settlement of the card and during this process for a month i asked them LATHA and the collection executive C.H. RAJU to settle my ICICI bank CC 9006 for FINAL SETTLEMENT i wanted to close it immediately with the bank balance which had with me. I asked for a settlement of 5000 rs/-. But they said that they will send the request for settlement to the head office to get the aaproval. One day i was contacted back by LATHA stating that the ICICI CC # 9006 got settled for 8000/- rs and asked me to make the payment immediately before 25 SEP 2009 as Dassera Holiday is on 28 SEP 2009 and banks will be on Holiday and it will be delayed to get the Settlement later.

                As i mentioned earlier that i have lost my job i did not had money in hand at that time and also i dont have friends or relatives who can lend me money, So i contacted my SBI CC customer care and asked for the VISA money BALANCE TRANSFER to my ICICI CC # [protected] for 8000/- rs.
                Which got created on 23/09/2009 74617949266019000102035 SBI CARD PAYMENT SYSTEM Rs. 8,000.00(CR). Well in hand before the due date 25 SEP 2009 i was asked to make the payment by ICICI collections exceutive LATHA. As stated by Latha and CH. Raju they have stated that once the amount is received i will get a reference number that the ICICI card is settled and also will get a letter to my residence.

                So from 23 rd SEP 2009 its been 12 days and 9 working days, Still i did not get any response or reference number or the settlement letter from the ICICI Bank.

                Also i was contacted by YUVARAJ from Chennai phone # [protected] about the ICICI # 9006 for the EMI conversion and was asked to make the minimum amount to pay rs 8000/-. When he contact me again i informed that the payment was done and asked to call me back once the EMI conversion is done. The next day he calls me and stated that the EMI conversion cannot be done. The next day i got a call from another lady and asked to pay another 720 rs so that the amount can be converted to EMI.

                I informed both that the ICICI CC # 9006 is getting settled by LATHA, NEHA SINGH and CH RAJU.


                During this process on OCT 1st 2009 i happened to go to ICICI bank at JVL towers and spoke to one of the Area Manager to check if there are any trials of settlement on my ICICI CC # 9006. He showed me that there are no trails what so ever.

                So since last week i was trying to get in touch with your ICICI CC collection executive CH. RAJU as he was following up the process. He was not taking my calls not even responding to my SMS. The next when i got him on phone # he said that the person whom he was following up my CC settlement she was on leave. I asked for her name and number, CH. RAJU give me her name: L. SOUMYA and her # [protected] which was not working as it was saying that the vodafone number you are trying is unavailable. When i told him that the number is not working he asked me to contact her on Monday as she is on leave, She might have switched it off. Also mentioned that even i facing problem with my phone and asked to try on monday. When tried to contact her on Monday same message. Tried calling your bank executive CH RAJU didnt pick the phone. He sent me a SMS stating not to call him and will get me contact by the person who was following up on the ICICI CC # 9006 Final Settlement. He said that i will be contacted by L. SOUMYA as she was taking care of the issue.

                Today i got a call from DIVYA RAJ [protected] from the JVL towers OPP Assembly, She stated that the ICICI CC # has been settled for 8000/- rs and they are waiting for the payments to get updated and as such its getting late. She said that within 5 days from today 5 OCT 2009 i will be getting the Final Settlement Letter to my residence or i can come to the ICICI Collections Office at JVL towers Opp Assembly to collect. IF i dont receive the letter she asked me to call her on the same number # [protected] and then come and collect it from her.

                Today again i got a call from YUVARAJ from Chennai phone # [protected] about the ICICI # 9006, When i asked him why the EMI conversion is not done for the card. He mentioned that the card is settlement status and gave me a reference number # [protected] and its been handled by RAJESH VEMULA and MEHUL HARIA.


                Here i am not sure you guys are playing with me and fooling around with me, when i asked for the settlement of my card after making the payment of 8000/- rs through balance transfer.


                So i kindly and humble request ICICI bank to settle my issue and give me my Final Settlement letter for 8000 /- rs which has payed on 23/09/2009 74617949266019000102035 SBI CARD PAYMENT SYSTEM Rs. 8,000.00(CR).

                Kindly request you to resolve my case ASAP. So that i can concentrate on start applying for jobs so that i can earn money from my living.


                Thanking You,



                Your's Truly,

                Srinivas Rao Bhandari ( [protected] )
                Dear Mr. Bhandari,

                We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

                Regards,
                ICICI Customer Service Team.
                Hi Srinivas,

                Thanks for sharing this information and i would not step back to say that ICICI really dosent know how to manage their departments. They have a whole lot of people working for the same department and they are lost.
                I have a Card with ICICI and looking to do a settlement. They told me so many times to pay the minimum amount due and they would discuss further on it but after getting the minimum amount they forget things and you hear from them again when the minimum amount is due again. I am here ready to pay the money but in a settlement amount as most of it is Interest but they would not accept it and would ask for more than i can give. I even suggested to turn the complete amount in EMI so i can easily pay off but "They said we do not have such option in ICICI". who are they kididng, if this option is avaiable in all the other banks why cant it be in your bank..are you out of this world?
                Anywayz to make the story short, i think they need to manage their department well and not to include 10 dozen people for one person as the original message is lost in between when you discuss with so many people.I'll wait and see for their response or else go they way you did.

                Thanks,
                Salim
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                   SMRITI NITIN BHAT
                  I have not yet received the provisional income tax certificate for the assessment year[protected].
                  Request to send it urgently.
                  Dear Smriti,

                  We're sorry to hear about the trouble. Please write to us with your account number and contact details at [protected]@icicibank.com. We'll contact you and work to address your issue.

                  Regards,
                  ICICI Customer Service Team.
                  Pls. send me Income Tax certificate for year 2009-10 for the home loan account no LBSRA[protected]
                  i requested so many times regarding IT certificate, but thre is no reply from ur end.

                  pl look in to the matter

                  regards

                  dkprao
                  Getting no reply to my request for tex rebate certificate for 09-10m and latest accounts statement.

                  Have sent mails several times to customer.[protected]@icicibank.com in the past 10 days.

                  In earlier r years I used to get the response online very qickly.

                  This year it is not.
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                     yellanki maheswararao
                    iam yellanki maheswararao frm hyderabad andhra pradesh. i had icici credit card since 2006. iam a regular paid customer to icici. these days i have not paid two months due. now i would ready to pay the amount to the bank. but the icici bank will not hear my words and without concent they collect the money from my salary account which is with them. for this i will try to contact somany times in hyderabad and mumbai to talk to officers of icici. but i cant get. this fraudelent icici bank is doing this way to harrass the customers pl dont open account with icici any time. its a fraudelent practices these days to collect money even regular customers like me. once again pl dont take any transactions with icici.

                    y maheswararao
                    ph no
                    [protected]
                    hyderabad


                    without my knowledge they withdraw money from my account

                    ICICICREDIT CARD — withdrawn money salired account

                    dear sir
                    My credit card no [protected] of icici bank.card has expired long back.I was not receving statement.Form 1july I have been tranasfered to chattisgarh.on 10nov08 credit card division withdrawn Rs14977 from my salary account without any information.I have also put request to their customer care 1.6months back. I have also given my contact no but till date I have not received any phone call or any massage.Now again they are showing balanace of Rs5000 which is convied to me by local branch manager of icicibank of Ambikapur of chattishgarh
                    pl, help me out .I am salired person . It is very surprising that how credit card division can draw money from my salary account without any prior information to me. Moreover they have never bothered to contact me and again they are showing due amount of Rs5000
                    thaning you
                    Deepak singh
                    Ambikapur
                    [protected]
                    sir,
                    my payment of rs.3500 on icicibank credit card, i am not recev my setatment on time
                    my credit card no. is [protected]
                    i have pay a min amt of rs 3500 .
                    please ignore if alredy paid .
                    plz any time cell me [protected]
                    Dear Yellanki,

                    We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

                    Regards,
                    ICICI Customer Service Team.
                    Dear,

                    First you change your salary account in another bank. and then you stop the automatic payement.
                    then you see the these effect.
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                       Aditya Narayan vyas
                      I was working with Icici bank ltd. Bikaner branch (offroll) (on roll company name; Team HR Services Limited (better known under the brand name team4u) ), I have resigned the company on 28.2.09. I have Till now I don’t have My PF Account no. Kindly let me know the status of my PF account.
                      Details as follows ;
                      FULL NAME : Aditya Naryan vyas
                      DATE OF JOINING :01. OCT 2006
                      DATE OF LEAVING:28 FEB 2009
                      team4u EMP ID : 42500
                      DESI. & DEPT, : CPA, Rural Housing & FAG, Farm Equipment RMAG, ICICI BANK LTD Bikaner
                      Dear Mr. Vyas,

                      Please write to us with your contact details at [protected]@icicibank.com. We'll contact you and work to address your issue.

                      Regards,
                      ICICI Customer Service Team.
                      Hai This is Nataraju from Hosur Branch I was working with ICICI Bank Ltd., (Off Roll) I am resigned my job July 2009 i am also applied PF but till date I am not receiving any PF Amount. Pls check the details.

                      EMP. No. : 809962
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                        ICICI Bank — Bank Statement received after 2 years

                         Pradeep Kotwal
                        Hi,

                        I had open one bank account with ICICI Bank, Indore Br (A/c[protected] years before.

                        I...
                        Complaint comments  Comments  (1)

                        ICICIcredit Card — Remove my name from bad credit information

                         S.Durai Rama Chidambaram
                        Dear Support Team,

                        Due to the mistkae in my ICICI credit card statement initilally...
                        Complaint comments  Comments  (1)

                         RAVINDER SAXENA
                        DEAR SIR,
                        MY MAIN COMPLAINT IS FOR THE MISUSE OF THE CHEQUE FRAUDANTLY FOR ISSUING POLICY WITHOUT MY SIGNATURE AND CONCENT. I REQUESTING/COMPLAINING THIS MATTER SINCE 26TH NOV 2008 SOME OF THE DETAILS OF MAILS ARE AS FOLLOW:

                        This is related to my HOME Loan A/c No.LBNOD[protected], cheque no.124566 is debited as “I Lombard” for Rs.3256/- on 26/11/2008 from my S/B A/C No.[protected], pls clrfy for which policy ? as I hv signd lomabrd policy app. Form for the purpose to cover my H/L loan amount and the same is debited from my HOME LOAN disbbursment., this cheque is issued for disbursment of my home loan account no.LBNOD[protected] at NOIDA Home Finance to Mr. HARIOM MISHRA (RO).The Serial Nos of Chqs given to Mr. Hariom are[protected] as demanded at the time of disbursement for the purpose of security PDC’s

                        FROM THIS DATE AND TILL DATE I M GETTING THE FOLLOWING REPLY:

                        With reference to your mail, we wish to inform you that your request has been forwarded to the concerned department and we will revert to you at the earliest.
                        For any further assistance, please feel free to write to us.
                        Assuring you of our best services.

                        Regards,

                        Sadik Ali
                        Customer Support Team

                        IN BETWEEN I HV MAILED SEVERAL TIME AND EVEN ASKED FOR CONSUMER COURT THROUGH MY LEGAL LAYER BUT I THINK THEY DON'T HAVE ANY FEAR OF THE LAW.

                        PLS LOOK INTO THE MATTER AND HELP ME NOT FOR RS.4000/- BUT FOR THE CHEATING THEY HAVE MADE WITH ME AND MAY BE DONE BY ANYBODY IN FUTURE.

                        rgds

                        RAVINDER SAXENA
                        M-[protected]
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                           neeraj2551
                          Dear Sir,
                          in year 2007 i fill the utility bill service form with my crdit card but the executive change the form & reenter other bills in this service & bank without my confirmation activate the same.due to this they transact one bill amountof rs 3400 from my credit card when made complaint to bank they not taken any action & each time they forward the mail to me in which they comment my phone no. not reachable.After a long follow up when i stop the payment of credit card bank taken no action & when amount become above 15 k they withdraw the amount from my salary account of same account.Tried many times for settle the matter but they not want to do so.
                          Even they added my name in the defaulter list due to which my personnal & home loan requests are cancelled & i lost the oppertunity to avail the home.
                          These type of banks only enjoying the indian system as there is no hard rule or awarwness & a simple service person helpless against the system they made.These are the banks which are failed in foriegn countries but in india they become no. one because they target the simple & helpless service man who always obey & fear with law.

                          Do the help if any possibility.
                          Dear Neeraj,

                          We're sorry to hear about your experience. Please write to us with your contact details and credit card number at [protected]@icicibank.com. We'll contact you and work to address your issue.

                          Regards,
                          ICICI Customer Service Team.
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