ICICI Bank Complaints & Reviews

This is to bring in your notice about the bad practices happening in icici bank. I have been using icici ban credit card fir a few months and the lat month i was informed by the call center of due amt of 59, 900 and due date as 11 june, but when i went to confirm it at the bank, first of all they didnot entertain me and my father as well. They were extremelly rude and they didnot know anything at gomti nagar branch, gomti nagar icici bank, they gave no assitance and even were very disrespectful, when forced they told to contact a person who gave us a different amount, when told by us we never get timey bills and they are sent after due dates the bank gave a very pethetic answer that thats not their problem and said again to contact call center, soo i am writing this soo that all are aware about the malpractices this bank does, i now would not be paying anything, only option is settlement. I would also be bringing it on public platforms and write blogs and social media. I have been annoldbcustomer with the bank and this is what the bank do and this is how they treat thier customers.

Today i got a msg from icici credit department saying that "dear customer, your icici bank credit card application has not been approved. Pls re-apply after 6 months from the date of your current application.",
This is the second time my application got rejected.
I got a email stating that apply preapproved icici credit card.
First i waited for 2 weeks after online application. No one called me for the documents process. I uploaded my documents on loan. Icicibank.com still no response from icici bank. After few days i called customer care they said wait for 2 3 days someone will collect documents from you if not then contact branch
After the waiting period is over i contacted the branch they made a fresh application for credit card application refrence no.[protected] which is declined today after the long waiting period.
I have contacted mr. Aman (Icici credit card executive) he told that the reason for rejection is cibil. I have applied after checking cibil report in which my cibil score is 783.
How can it be rejected on the basis of my cibil score
According to banks 750+ is required
I dont have any settlements or any errors in my cibil.
I pay all my dues on time
I cant understand why the reason for rejection is cibil
I am not satisfied with the icici credit card approval process
Worst service provided by icici bank
Kindly look into this matter

Regards
Haider khan

Dear ICICI Bank,

Today I check my e-statement, I found that today dated 01/06/2017 Rs.5000/- was funded to Dr. Tran for funding A/c[protected].

Inline image 1

I don't know who has transferred and I did not get any mail or message on phone.

It seems like a cyber fraud.

Please help asap.

Regards,
Ketan

Hello team,

I was facing some problem in refund my amount in bank account. I was transact inr of 480 on 11th may 2017 to order id [protected] to pay bill but some of the technical reason paytm refund my payment and i was already transfer this amount in my bank also on 11th may but still i am not getting credit this amount to my bank account.

Refund amount: inr 480
Refund date:[protected]
Bank name: icici
Reference number for proof of successful refund to your bank: 74766517131718303204375

So please kindly response of my this request.

Waiting for reply...

I am the a/c holder of icici bank from last 5years,
Now they have charged 521.29 under this category DCardfee0410MAY17-APR18ST68

I am not aware what type of charges are these.
They never informed me regarding these charges either by email, letter or by SMS.
Who has given rights to icici bank to deduct the money without informing us.
Because we kept the money in bank that give rights to bank that they can do anything whatever they want or what?

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c. Same happend in last 9 months back again its happen.

A/C:[protected]

At atm sec. 22, huda, market gurgaon haryana, here is deployed on security guard, he is doing very bad behavior with public, he is not wear uniform, he was in sleepier, i need complaint no. Or contract no of his cineor person but he not give me, while he ready for fight with me and with there stating public. Then more persons very sad. He was from on sai security. Pls. Take action, if no any taken action from your site than i will call/contract to pulice. He was doing very miss behavior with public, so pls. Take care

Having very old current account no[protected] in the name of m/s vijai gas service at allahabad civil lines branch for last two years i am struggling to get my net bank to be activated but i am sorry to say nobody i their to get my work done
Regards
Ajay singh
[protected]

Sir/madam

This is to inform you that i g. L. Rao from jamshedpur i had taken loan amount of 22000 r. S in 2001 from icici bank agent at yamha show room sakchi that time he did not give any documents to me my loan has been cleared in 11 months continuously. But i don't have any idea to take noc because i didn't take any loan befor. The icici bank did not send to me any noc till now and i don't have any loan number also, i complained twice till date but they did'nt take any action now i need noc from icici bank on urgent basis because my life is over now i want to make re registration without noc i can't do the same. My bike no is jh05b1114 i don't under stand if i don't have any loan in icici bank why they not giving noc. So kindly do the need full.
Thanking you sir
G. L. Rao
[protected]

One cannot book train tickets in irctc via icici bank account. No icici credit card/debit card/net banking is listed out under the payment options in the irctc site. This is causing a hassle among the icici account holders and are forced to use other accounts.

What is the alternate option icici is providing for their customer for booking train tickets via irctc site

I dont't know, for what you have deducted the amount of 564.14 on 26th may 2017 and my account came to zero balance and it was mentioned with the reference of dmc/[protected] dp chgs till a pr-17.

I want to know the reason and it should be returned to my account. How did you deduct the amount from my account without any prior information. I did not activate any other services also.

This is very bad and make me angry also. It seems a fraud activity.

Hi, i am harshitha j k, on last year march 10th 2016 i used my icici bank debit card in canara bank atm. But unfortunately i did not receive any amount, the system was just buffering and finally it showed transaction was successful, where 3000/- was deducted from my account.
The same issue was took to icici home branch as well canara bank but no response. Later matter was taken to rbi where they instructed banks to credit the money along with the fine.
After one year finally on march 10th 2017 i only received 3000/- but not the fine. Hence request you to kindly take necessary action against both the banks.

In my ICICI Accout No :[protected], Rs.113.85 debited as "RwdRdmFee/1521890/27-04-17". When I asked Customer care, they said it is against IRCTC train ticket Booking on 27.04.2017. How come IRCTC can debit amount for a past travel without notice? I Hope it is not so by IRCTC.

Then, Kindly Confirm the transaction details to recover the debited Amount as well as little bit care while using online transfers.

Hi,
This is bothaiah ballagiri, i have applied for credit card by last 25 days back this time no status, but i have completed my verification call also, i have application no also but this no was incorrect input, it is showing then what will can i get my credit card, and how many days i will expected my card. I have also applied other cards, i got in with in 10days thats why iam asking to u then plz give me the reply to me i will await your answer.

Regard, s
...
Bothaiah ballagiri
[protected]
Bothu. [protected]@gmail.com

This massage is displaying when i doing online purchase as it seems blocked for online purchase, but i need to unblock it on very very very urgent basis, Please help me out now.

For security reasons your MasterCard® SecureCode™ purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at MasterCard SecureCode merchants.

I have my account in icici bank. I check my account online through net banking and i found my account has been deducted with amount 120000 on date 19 april 2017 and 20th april 2017 and at that time atm card was with me. Then i went to bank they are not giving me any response. I registered a call to customer care and my complaint no. Is sr[protected]. Even i am not getting any proper response from there. Customer care told me that the amount withdrawn from icici bank atm nirmal plaza palwal.
Please look into This matter and help me to get cctv footage from bank. This was my hard earned money.

I have withdrawal 1500/- amount (28/05/2017) from PNB ATM but didn't withdrawal & amount was deduct. That time I try to contact ICICI Customer care But didn't connect. I have complaint online on when I am searching of that Request service no That is showing error Service req. No is[protected]. So please solve my problem & return my money in my account. Please contact me. My I try to contact but not connect phone. Please call me my registered No is [protected].
Thanks
Ashutosh

I am facing the surcharge issue with my icici debit card, in this month (May-2017) 4times surcharges are deducted from my account (11.5+11.50+11.50+11.50rs), then y the gov. Is telling to go cashless, when i used sbm debit card their is no surcharges are deducted from my account. Icici bank customer service team look at my issue.

Mini statement we will get like this — surcharge dt:_ mcc 5541

Regards
Ravikumar t

I have done recharge of 343 to my airtel. Balance deducted from my account but recharge not done yet. Please refund it.
Transaction i'd:- sb498800
Transaction date:- 31 may 2017
Transaction description:- bil/[protected]/[protected]/[protected]
Amount:- 343

I have icici hp debit card which i am using for last 4-5 years and i am purchasing fuel from araneshwar petrol pump in pune-satara road which is icici bank - hp outlet and they never charged me surcharge. Now all of sudden icici bank got up and when i purchased fuel in this month swiping my icici bank debit card bank debited surcharge on fuel to my account without my knowledge. The reason icici bank is claiming is that petrol pump cashier swiped my debit card on other bank's swiping machine, isn't that ridiculous.

There was fraudulent activity conducted on my account (A/c no.[protected] on 16 may 2017. First, someone deposited rupees 75, 000 and then withdrew the money along with my original deposited money of rs.3009.32 leaving just rs.140.32 in my account. (Detailed statement attached) i complained about this to the customer care and got my atm blocked and they provided me with a complaint id.-sr[protected]. As i was out of station during that time i could not visit the branch until i reached there on 19 may. Even after providing all the details and tickets of my journey as well as proof regarding my absence, the bank manager and executives did not show positive attitude towards redressal of my grievance.
Even after two weeks they did not took any action and instead asked me to write another application saying they need video footage of atms. I wrote the same. Please look into this matter.