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ICICI Bank Complaints & Reviews

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Last updated Apr 24, 2024
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ICICI Bank reviews & complaints page 703

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S
Srikanth Sk
from Bengaluru, Karnataka
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Fraudulent transaction icici cc for airtel bill pay

Address:560032

Phone/mobile number: [protected]

Dear sir,
On 05.11.2016 i had received a call from [protected]/[protected] @12.35pm (Dated 05.5.2017) in my mobile no. [protected], where she said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back. I gave the card number and she asked me to input the cvv & otp and connected me on...
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N
Naved H
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Atm fraud: nri victims

On May 10, I received two transaction alerts for cash withdrawals of Rs 20, 000 and Rs. 5, 000. I immediately called up the Bank as soon as I saw the transaction alerts to confirm as my debit card was with me at home and I had not made these transactions. After which I immediately blocked the debit card after speaking to Ankit on the NRI helpline for UAE customers.

The Bank representative (Ankit) on the phone told me that the...
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R
Rakesh Desai 29
from Mumbai, Maharashtra
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Complaints

Address:400610
Website:Na

I Rakesh Desai had a credit card with ICICI as and since 2007 I stopped using it and had paid in full
in December 2015 the bank put Lein on my account and held all the money that I have in the bank I wrote to them saying I don't have any dues and had written to all departments, I was provided a statement which proves me right I want Justice help kindly help resolve the issue as I want Justice and have all the proof...
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A
aksh1955
from Sawai Madhopur, Rajasthan
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Late fee Interest charges

Address:Kota, Rajasthan, 324009

I am your credit card holderNo: [protected] and pleased to say that i never been defaulted, this time on due date of 21.04.2017, i deposited a ICICI bank cheque No: 232614 on DT: 21.04.2017 at the counter, on 24th April i got a phone call from ICICI bank Main Branch Kota, weather i have deposited the cheque or not and where, i told him that on 21st i have deposited and it might have been cleared and than i went to ICICI bank, Basant...
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A
abhishek kumar ojha
from Delhi, Delhi
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Personal loan commitment breaching

Address:New Delhi, Delhi, 110092
Website:Icicibank

I availed loan of 300000 rs from icici at the time of disbursal suddenly my plan changed 15.75 roi which was absolute breach of statment.icici does not provide part payment while it does with some priviledge customers.Now when I approach bank they do not provide proper guidelines.they also charged me 2.5 %processing while it was committed for 1%...
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P
Prakash Paigude
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transactions on ICICI Bank Credit card

Address:Mumbai City, Maharashtra, 400708

Dear Sir / madam,

This is an urgent complaint regarding a fraudulent transaction executed via my ICI Bank Credit Card for total INR 14592 on the 9th May, 2017. Around 12.00 p.m.on 9th May’17, Criminal has called me from mobile no. [protected] said that calling from Pay Back office and by reason of doing credit of my redeem points on credit card taken my credit card details and done total 3 transactions on my credit card....
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M
Mbnbrb
from Delhi, Delhi
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Unethical collection activities

Address:New Delhi, Delhi

.This is in regards to my loan account number LPDEL[protected] which i took in the year 2006 and diligently paid almost all part of it only 3 part EMI was outstanding which I came to know about recently when I received a message from ICICI bank as I had opened a account with them in 2014 so in 2017 they realized I have 3 emi’s outstanding of a 2006 loan account, for which I made attempt myself to connect with the ICICI executives and Tried...
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Y
ymk1199
from Hyderabad, Telangana
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New ICICI Credit card registered mobile number not activated???

Address:Hyderabad, Andhra Pradesh, 500082

I got icici credit card from 05 days back and i am trying to login for creating new user id and pin but icici web portal not supporting... It has been shows "your registered mobile number not activated". After that contact to customer care executive, he has given customer id, but he said one thing i. E "your registered mobl number not activated" and he is also trying to activate but icici web portal not suppose to do that. Customer care executive...
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P
priyanka harchandani
from Chakia, Bihar
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Mental torture and harassment call

Address:110092

I am not an account holder of icici bank account but still they are calling me on continuous basis and harassing me on the pretext that a relative of mine has taken loan from them and given my no. And address. Despite clarifyng them we have no contact with them the icici employee is continuously harassing and disturbing me calling again and gain .kindly look into matter or else we will look for police intervention ....
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N
nimesh16
from Delhi, Delhi
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Taking extra processing fees than committed

Address:Vadodara, Gujarat, 390017
Website:www.icicibank.com/Personal-Banking/loans/home-loan/index.page

I applied for home loan in ICICI bank. Bank representative told me that Rs.12, 000 will be processing fee for home loan of 28 lacs. When I submitted all the document, he told me to submit one blank cheque as he will fill the exact amount. I gave him blank cheque. When loan was senctioned, Rs.18, 507 was deducted from my account as processing fee.

I called him for this. He speak to me in very arrogant way. I asked him for the...
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Address:Pune, Maharashtra, 417033

I had requested for my credit card cancellation on 22-Apr-2017 reference request no is SR[protected].

But it was closed mentioning that the service is not available online

If the service is not available online then why is it mentioned in the list of service requests if you can not perform it online.

If you provide such pathetic service why would I want to continue using the services.
br...
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C
Complainant93010
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OTP not getting generated

Address:Ranchi, Jharkhand, 934010
Website:infinity.icicibank.com

I am currently out of india and have been trying to use my ICICI bank net banking facility for my Booking tickets and some funds transfer to my trading account. Unfortunately I am not getting the OTPs delivered. I am getting all SMSs from ICICI bank except the OTPs. Really very bad..

When checked on the website, it asks for calling a Specific number. As i don't have the facility to call back while on International roaming,...
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K
kripansh
from Mumbai, Maharashtra
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No oo option to update mobile number by post

Address:560100
Website:www.icici.com

I am on a business trip outside india for 3 months. My mobile number linked to the bank account is closed due to non usage by idea. I want to update my mobile number. However the only option that icici tellls me is to submit a form in the branch. When i am outside india, how can i walk in the branch?

There should be some option to fill the form and send id proof to icici by post...
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Address:Bangalore, Karnataka

I have a demat account in icici bank for 1 years now. When i checked my bank transactions and i found that there is one debit transaction'[protected] dp chgs till mar-17 — inr 507.34' and '[protected] dp chgs till mar-17' — inr 297.66. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any...
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S
saharora
from Pune, Maharashtra
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Delaying in salary account opening :050801554236

I have opened my salary account[protected] on[protected] on icici chinchwad branch and my salary has to be debit on 1th may 2017, but due to account status still in dummy i am not able to get my salary, i called in bank for the same but they are not responding, this is first time i start my relationship with icici bank but its really disappointing for me, i think i should close my account before opening. This complaint is regard your...
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A
Aakarsh Mohan
from Delhi, Delhi
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Unauthorized deduction of rs 50, 000 from account no 039901579978

Address:Gurgaon, Haryana, 122018
Website:www.icicibank.com

Hi,
I would like to draw your attention towards the fact that there was a unauthorized deduction of Rs 50000 from my Account (three transaction of 20, 000, 20, 000 and 10, 000) on 8th May 2017 at 5:30 PM. The Customer Care of ICICI Bank signifies the ATM Cash Withdrawal was done from Chandni Nursing Home ATM in Kanpur City. I was present in Gurgaon, Haryana at my office Axtria Inc. I have a signed letter from my office about my presence...
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M
Monika Bamal
from Mumbai, Maharashtra
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Fraud on personal loan interest rates

I took a personal loan from ICICI bank on 31 May, 2016. At that time, i was working with Intelligrape software Pvt. Ltd. (MNC in Noida). My company had a tie up with this bank. Also i have a salary account in the bank. At the time of discussion, bank executive committed me a rate of in between 11-12%. Some paper work was done. But my loan amount was credited to my salary account with EMI at 17.75 % which is unbelievable. They don't provide...
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V
Varis Karwal Vk
from Belthara, Uttar Pradesh
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Policy

Address:Panipat, Haryana, 132103

8/5/2017 ko mere pass call ayi abt credit card fir cashless policy ki baat hui fir maine mana kar dia policy lene sai fir next call ayi ki policy regester hogayi hai apki or payment karo uski i think yai fake hai company...
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S
sandhya.143
from Mumbai, Maharashtra
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Change my mobile number

Address:560100
Website:[email protected]

Dear Sir/madam,

I have an account in ICICI bank. my mobile number is lost so please change my number old number [protected] my new number and add this number [protected]

A/c:-013308

Thanks & Regards,
Sandhya...
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T
Tandas
from Kolkata, West Bengal
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Icici bank credit card complaint

Address:Kolkata, West Bengal, 700012

I have a icici bank credit card in the name of tanmoy das and card no. Is [protected].
I settle this above mention card of 21.04.2017 rs. 12900/-. I have settlement letter and money receipts. When the settlement my card o/s was rs.29700 (Approx). I received a phone call from icici bank mumbai[protected] one person call me and he told me your card o/s is rs.39000/- (Approx). I told him my card is settle on 21.04.2017 and...
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