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ICICI Bank Complaints & Reviews

3.3
Updated: Mar 18, 2026
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ICICI Bank reviews & complaints page 703

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R
Rahul shrma 2221
from Agartala, Tripura
Jun 4, 2017
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Address: Bagalkot, Karnataka, 55555555
Website: Icici

Have a icici bank debit card yesterday 10:30 i use my debit card for trancation of 30, 000 amount amount is did not recived atm desplayed cound't naot be procced your trancation but my amount is debited so kindly please help me sir
Please refund my money please
Thanks

... Please refund my money sir

Please
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    S
    sveerkar
    Jun 4, 2017
    Resolved
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    Resolved

    Address: Gautam Buddh Nagar, Uttar Pradesh, 301201

    Sir,
    I am completely surprised while doing online premature closure of my fd[protected]. This has caused unnecessary inconvenience to me as i was unable to close fd.
    When i try to premature closure of this fd through my online bank account, i am not able to close it as i am continuously getting an error 'lein marked on fd/rd'. I am very frustrated with this experience. How am i supposed to close this account now as i need this amount immediately for purchasing of a property in next week.
    I am having very bad experience with icici banking services.
    Jul 6, 2017
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 05, 2017
    ICICI Bank Customer Care's response
    Dear Customer(sveerkar),

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a46pdv) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      D
      dhiraj vekariya
      from Delhi, Delhi
      Jun 3, 2017
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      Address: Kutch, Gujarat, 370001

      I dont't know, for what you have deducted the amount of115 on 26th may 2017 it was mentioned with the reference of dmc/in[protected] dp chgs till a pr-17

      I want to know the reason and it should be returned to my account. How did you deduct the amount from my account without any prior information. I did not activate any other services also.

      This is very bad. It seems a fraud activity.
      ICICI Bank customer support has been notified about the posted complaint.
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        S
        shr93
        from Indore, Madhya Pradesh
        Jun 3, 2017
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        Address: Thane, Maharashtra, 401107

        I have a home loan account in ICICI bank since Apr 2015. Recently govt had revised interest rates on home loans. We requested ICICi bank to change interest rates on our existing home loan also. They said we need to pay some amount to imply revised interest rates. We submitted cheque of requested amount in ICICi Mira road branch in mid of Apr-2017. Till now no action has been taken by them. It's been 2 months, they have not even submitted our cheque. We went to the bank 3-4 times, each time they say it wil be done today.
        ICICI Bank customer support has been notified about the posted complaint.
        Jun 18, 2017
        Updated by shr93
        Thank you consumer complaints.in, we received the letter from ICICI bank today with revised interest rates. Thought the matter of irony is that they considered the date of request as 12 Jun 2017, but not the day when actually request was submitted in mid of Apr 2017. When I received this message and went to the bank in Mira road they said that the staff who is handling our request is on leave and no one else is answerable for it. Ridiculous. Worst service and cheaters.
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          M
          Mahaboob Batcha
          from Madurai, Tamil Nadu
          Jun 3, 2017
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          Address: Madurai, Tamil Nadu, 625020
          Website: www.consumercomplaints.in/new_complaint

          Consumer dispute no. Sr[protected]

          Dear sir,

          I am a. Mahaboob bathca, credit card customer from madurai. My credit card number is [protected]. To my shock and surprise i received a message stating that transaction of eur 19.99 and usd 54.97 has been made using my card by steamgame.com and wmv. Match.com respectfully.

          Sir, i have not undertaken the above transaction and i have not received any otp for the said transaction and i came to know the said transaction only by message i received. I was also shocked to find, that similar attempt has been made, however you have with held the payments. I request you to take appropriate action against such unauthorized drawls and to secure my account from any such invasion. I also request not to adjust the said drawls toward the credit facilities extended to me as the such drawls are unauthorized and is not attributable to my fault but on account of the compressible security future of a banking service.

          Please issue a new card at the earliest.

          Thanking you,
          Yours sincerely

          A. Mahaboob batcha
          Mobile : [protected]

          Ps : i have formally filed a complaint over phone to customer care centre, icici bank on 02.06.2017
          ICICI Bank customer support has been notified about the posted complaint.
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            R
            raydhriaj
            from Agra, Uttar Pradesh
            Jun 3, 2017
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            Address: New Delhi, Delhi, 110059

            This is dhiraj ray account no.[protected] of icici bank
            I found rs 1947.49 is debited from my account on[protected]. I am not using my debit card on[protected]. I have no message and opt on my register mobile no
            According to statement this payment is gone to vin/pluralsight/[protected]/0. I was not used my debit card on 02/06/201 to pay anywhere
            ICICI Bank customer support has been notified about the posted complaint.
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              R
              Roopisharma
              from Chennai, Tamil Nadu
              Jun 3, 2017
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              Resolved

              Address: Bhopal, Madhya Pradesh, 462016
              Website: www.icicibank.com

              I have two bonds and i was surprised to see that you have issued remittance cheques of both bonds post cutting tds and also it. You have not made even any effort in sending a correspondence to update my pan card. We are senior citizen and the bonds were purchased not to get into hassles post 18 years of investment.

              My son has submitted the cheques along with form 15h, pan card and kyc's of new account bank account to your remittance issuer firm 3i infotech at vashi on 16th may 2017 abd was assured that money will be transferred in next 7 working days but till date we have not received it.

              I will be taking this matter as harassment to senior citizen to ms chanda kochar on all social media sites.

              Also please let know about the interest gap of days till the time remittance is not received.

              Regards

              Ravinder kumar sharma
              Jul 4, 2017
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 03, 2017
              ICICI Bank Customer Care's response
              Dear Ravinder Kumar Sharma,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a46o9d) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                P
                Piyush Kalra
                from Delhi, Delhi
                Jun 3, 2017
                Resolved
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                Resolved

                Address: 110084
                Website: www.icicibank.com/complaints/complaints.page

                Hi sir,
                My name is piyush kalra and i have got a salary ac with icici bank and in december last year as my mom was unwell i had to leave the company and since then i have not been working at all, so i visited the icici bank branch, sant nagar, burari.
                And there was like nobdy to help me out, have visited twice for the same issue, they are kind off fooling saying "aaj server down hai, printed ni chlra, scanner nahi chlra"
                Then what the hell is working in the bank,
                They were pressuring me for opening a new a/c which i denied as i want to maintain the old ac
                And a lady said u are as of know not being charged any penalty so get it converted and u will have to deposit 10000/- rs which i agreed and when i went today, a senior person didnot attend me properly, just wanted me to open a new ac and also said i am being charged and when i said that the lady had checked 2 days ago there were no charges how can u say that.
                He replied "sir vo nayi ladki h usay nai pta kch bh i"
                Dude how can u act so monotonous.
                Its better i will get both my credit card and my ac closed and open a new one in hdfc atleast where a person is treated and greeted well.
                When i asked to close the ac the person said that the scanner is not working, go to some other branch.
                Piyush kalra
                [protected]
                Jun 3, 2017
                Complaint marked as Resolved 
                I have neen receiving fake calls asking my ac number and pin etc
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 03, 2017
                ICICI Bank Customer Care's response
                Dear Piyush Kalra,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  R
                  Rahul shrma 2221
                  from Agartala, Tripura
                  Jun 3, 2017
                  Resolved
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                  Resolved

                  Address: Kollam, Kerala, 85646644
                  Website: Rahaghdbdx hhdjhehd

                  I have a icici bank debit card yesterday 10:30 i use my debit card for trancation of 20, 000 amount amount is did not recived atm desplayed cound't naot be procced your trancation but my amount is debited so kindly please help me sir
                  Please refund my money please ...
                  My [protected] please help me sir ...
                  Please ...
                  Thanks... hi hello sir help me

                  To resolved my problem...
                  ..

                  Pleasr
                  Jul 4, 2017
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 03, 2017
                  ICICI Bank Customer Care's response
                  Dear Rahul shrma 2221,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    H
                    Hitesh Odedra
                    from Ahmedabad, Gujarat
                    Jun 3, 2017
                    Resolved
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                    Resolved

                    Address: Porbandar, Gujarat, 360550
                    Website: www.consumercomplaint.com

                    To
                    Icici bank
                    Manager sir,

                    Sub:about of relieving letter.

                    I m hitesh odedra former emplyee of icici bank i leave job and my last working day is 6 april 2017.

                    So, till i could not received my exe. Cartificate. Request u to so, please what i do?

                    Thanking for us!

                    Regards,
                    Name :hitesh odedra
                    My emp id:-303605
                    Sol id:-1709
                    Jun 3, 2017
                    Complaint marked as Resolved 
                    Reliving letter
                    ICICI Bank customer support has been notified about the posted complaint.
                    Jun 03, 2017
                    Updated by Hitesh Odedra
                    Please rply
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                      B
                      bharatkumar1
                      from Mumbai, Maharashtra
                      Jun 3, 2017
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400056

                      Dear sir / madam,

                      My name is bharat kumar and my account no.in icici bank is[protected]. My
                      Account has been open on 4 months ago.
                      Account has been freeze within 1 month. I windrow cash for 4 time.
                      So bank advised me u submit your id proof and address proof your
                      Account will be activate within 5 days. Now that time i have address
                      And id proof in the name of bharat kumar so i have submited my
                      Id and address proof but bank not activate my account due to name
                      Mismatch. I also contact your customer care but they telling me it is
                      Bank problem and only bank have right to activate your account. But
                      Bank officer even brach manager not listening me and not providing me
                      Any solution. I have also submit a indemnity letter and new bank statement with orignal hard copy every time. I am very tense what i will do please suggest. Please help me
                      Jul 4, 2017
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 03, 2017
                      ICICI Bank Customer Care's response
                      Dear bharatkumar1,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        M
                        Madhukar Pillay
                        from Hyderabad, Telangana
                        Jun 3, 2017
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                        Address: Dharwad, Karnataka, 580024

                        Hi,
                        I had applied for exsiting home loan takeover from IDBI bank to ICICI Home loan department.
                        I submitted all my documents and the loan application was processed. After seeing the soft copy of sanction letter i called the icici executive and informed him that i would not be interested as it is not per my expectations. Inspite of this the administrative charges are deducted to the tune of Rs. 15000 even when i informed the icici executive that the i would not be interested in taking the loan.
                        Now no refund is also available.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          A
                          alssharma
                          from Mumbai, Maharashtra
                          Jun 2, 2017
                          Resolved
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                          Resolved

                          Address: Ghaziabad, Uttar Pradesh, 201010
                          Website: icicibank.com

                          Icici bank is deducting charges from savings bank account without any intimation to user. The charges has remarks as posdec chg which are deducted if transaction was declined either at atm or at pos which may happen sometimes due to network error or due to issue in card swiping machine etc. These charges strictly must not be deducted. If deducted, they must be refunded back with the transaction history including what happened.
                          Jul 6, 2017
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 05, 2017
                          ICICI Bank Customer Care's response
                          Dear Customer(alssharma),

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a46new) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            Sameer Kazi
                            from Malegaon, Maharashtra
                            Jun 2, 2017
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                            Address: 443001

                            Dear bank manager,
                            I am sameer hasan qazi writing to you regarding wrongly transfar amount 50, 000 rupees in my account (Icici) to other account (Bank of india)
                            Dear sir i was send amount by mobile (Imps) to holder of bank of india, account no [protected] but wrongly transfar 50, 000 rupees in account of [protected].
                            Sir i request to you that kindly reverse or reimbursed my amount to my icici account.
                            On behalf of bank of india branch buldana we have hold it account no [protected].

                            My account no[protected]

                            Sir kindly take it seriously and please reimbursed my amount..

                            Thanks
                            ICICI Bank customer support has been notified about the posted complaint.
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                              D
                              Debindas
                              from Lala, Assam
                              Jun 2, 2017
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                              Address: Imphal East, Manipur, 795001

                              Dear Sir,
                              I was working with ICICI Bank, Branch Code:2463 but on the payroll o[censored]ttam Associates.I was working as Jewel Loan Counselor Employee ID:[protected] I started working on November 2014 and resign on May 2016. I wasn't given any Payslip or any other supporting document for this. I was only given Offer letter. Now I need my relieving letter as the sales Experience is very important for my future career. I have asked my ICICI Bank reporting manager as well as the Circle Head but everyone is ignoring to help with letter. They are unable to provide me Contact details also. Please help. You can reach me on [protected]
                              ICICI Bank customer support has been notified about the posted complaint.
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                                D
                                Danzech
                                from Vellore, Tamil Nadu
                                Jun 2, 2017
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                                Address: 530003
                                Website: www.icicibank.com

                                I was holding an ICICI Credit Card bearing No. [protected]. During the year 2005-06 I was acutely sick and completely bed ridden. Hence, I was unable to continue with the Credit facility, so I made a settlement with the Bank for a amount of Rs. 32, 000/- which I paid in CASH on 09/11/2006, the date on which the onetime settlement letter was issued to me. The proof of the payment is being attached herewith.

                                After a period of more than six years, i.e. in the year 2012, the banking authorities suddenly started asking me to pay the amount for the same credit card which I had settled and closed. During that time I could not locate the payment receipt, hence I kept on delaying the issue. Later on I found the payment proof and went to the Credit Cards section of ICICI bank after much frustration and met the concerned man one Mr. Suresh in Visakhapatnam and submitted the proofs and explained him the situation. But unfortunately, now again, persons are coming to me from ICICI and asking me for payment.
                                Yesterday, i.e. on 01/06/2017 a message came to my mobile that I had done a transaction of Rs.206 on this card. I closed this account 12 years ago and destroyed the card. Then how can I do transaction on an expired card?
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  N
                                  nkarmakar
                                  from Gurgaon, Haryana
                                  Jun 2, 2017
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                                  Address: Ghaziabad, Uttar Pradesh, 201010
                                  Website: ICICI Bank

                                  I have repeatedly received spam calls from [protected] and [protected]. The caller's name is Pankhuri as identified. The call was regarding a 10-14 year old credit card due payment against which action (lawyer's letter) was already taken. The loan was taken in my Father's name but I and my office colleagues has been repeatedly troubled by these numbers. The caller is passing derogatory remarks and faking details to my colleagues (I have referred them to the bank).
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    vivek456
                                    from Mumbai, Maharashtra
                                    Jun 2, 2017
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                                    Address: Mumbai City, Maharashtra, 110045
                                    Website: icicibank.com

                                    Dear sir,
                                    I have been un neccessorily charged with autodebit charges for my credit card since two month, even though i have already paid all my dues on and one day before the due date. (Manualy)
                                    But previously i have paid my dues similarli on due date since 1 and 1/2 year there was'nt any amount charged on me but since last two months the autodebit charges has been levied on me. I ahve talked to your customer care executive first time he told me the the amount will be reversed but there wasn't and also he did't informed me of the exact reason for the charges.
                                    And the again the autodebit charges has be levied on the second months even i have paid one day before.
                                    Later on one of your executive told me that i have to pay 3 days before and another executive told me 5 days before.
                                    Please tell me which is currect.
                                    Kindly do the neeful to please reverse my autodebit charge whic is incurrect even after paying my dues on time.

                                    With best regards
                                    Vivek prajapati
                                    [protected]@yahoo.com
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      S
                                      Simi Chadha
                                      from Noida, Uttar Pradesh
                                      Jun 2, 2017
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                                      Address: Nashik, Maharashtra, 422001

                                      Respected sirs,
                                      I am a frequent credit card user since the past 15 yrs. I had dropped my last payment cheque no. 00650 of icici bank in icici drop box much before the due dt i. E 11/5/2017 for amt 20000.
                                      In my new statement there are four entries
                                      12/05/17 chq received amt 2000 ref. 00650
                                      15/05/17 chq received amt 20000 ref. 00650
                                      15/05/17 chq reversed amt 2000 ref. 00650
                                      15/05/17 late payment fee amt 750
                                      I fail to understand why am i charged late pym fee for the error being occurred by the bank.
                                      And on complaining to customer care i got this reply:
                                      Dear ms. Chadha,
                                      Thank you for writing to us.

                                      We understand that you need a reversal of the below mentioned charges on your icici bank credit card xx4000.
                                      [protected] late payment fee - db 750
                                      [protected] service tax - db 112.50
                                      However, based on the bank's policy, we regret to inform you that we are unable to reverse the charges levied on your credit card.
                                      We request you to pay the outstanding amount to avoid the levy of further financial charges on your credit card.
                                      Sincerely,

                                      Manisha gairola
                                      Customer service officer
                                      Icici bank limited
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        B
                                        bhamo
                                        Jun 2, 2017
                                        Resolved
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                                        Resolved

                                        Address: Pali, Rajasthan, 306106

                                        Sir my gajendra Singh mere bank account me 10 rupees ke coins Jana kare ke liya gaya rs 2520 rupees tab bank manager very very bad leaves ka tuna kaya see admi ke Dhaka Mara kara bahar nikalo very very ac no[protected] sojat road my mobile no [protected]/[protected]/[protected] help me on company pahredar and police company me aap ka jabab ka intajar kataro please cell me
                                        Jul 6, 2017
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 05, 2017
                                        ICICI Bank Customer Care's response
                                        Dear Customer(bhamo),

                                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                        Regards,
                                        ICICI Bank Customer Service Team
                                        Dear Customer, Purchase of INR 1, 125.00 has been made on Debit Card linked to Acct XX1546 on 29-May-17. Info: VIN*TKD CH CS.H. The Available Balance is INR 2, 43, 472.90. i am not any purchase but my balance is cut plzz help me
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