ICICI Bank Complaints & Reviews

All of a sudden from 9th JAN 2015 NEFT charges are being deducted whenever i am performing any transactions via NEFT. None of them team 1) CAll center 2) Chat help desk. 3) Bank persons were able to provide any details as such. First thing i hear from everyone that is quite normal and NEFT Charges will be deducted from any account. They are not able to provide any details on why it is all of a sudden, I am frustrated getting this type o[censored]pdates from everyone and later they change their discussion saying that you can contact your bank manager for any further disussion( Where the bank manager is not available at branch when visited) - As per the phone details i have recieved from their branch employee i have tried calling the BM without success. Account number. [protected]

Hello, I am continuously getting promotional calls from ICICI bank for Credit card. I already have a credit card of ICICI since Oct 2014 and I am paying my bills on regular basis. In a day at least 2-3 calls I will attend of ICICI for the same purpose. I already have requested them many times to remove my name from their list as I am a current member. Can I lodge a complaint against ICICI for this thing? Please advice. Regards, Sahil Dhotre

I have a Credit card - Lone account no. [protected]. Your collection agent Mr. Bhrat is trying to abuse me. He is calling many times is a day. And he is also calling my office colleagues for saying Sonia Kaur is credit card defaulter. She is not paying banks money. She should leave this job. I have no words to say. After this I called icici bank customer care today. They settle my account Rs. 63000/- with 3 EMI. But Agent say 33000/- on 6 EMI What is this. I want to settle this lone account. In a good amount. Kindly help me out of this asap.Thanks, Sonia Kaur

Dear Sir/Madam I am Sandhya Sunil Mane. I have a home loan with loan account No LBMUM[protected] of amt Rs 660186.00. May I request you to mail me the subject statement for the year 2013-14 on my mail address [protected]@gmail.com for which I shall ever remain grateful to you Thanking You Sandhya Sunil Mane

Please be aware of ICICI personal loan representative who can make you fool. First they ask you to sign the form and ensure you that they fill correct information in form. In busy schedule you perfer to sign and let them to fill the form. Where they change rate of interest and processing charges and apply insurance etc. they would tell you false rates.Please never believe to them. they make me fool because I trust them.

I booked an e-ticket with transaction ID [protected] from : HOWRAH JN (HWH) to KHARAGPUR JN (KGP) (Date of Journey 10-Mar-2015) on 08/03/2015 but my e-ticket has not booked because due to internet connection fail then my bank statement shown is ticket amount has been debit Rs.533/- but my irctc user ID shown is bank payment is not received . So, Plz needfull and necessary action. Transaction ID: [protected] PNR No: Train No./Name: 12813 / STEEL EXPRESS Date of Journey: 10-Mar-2015 Date Of Boarding: 10-Mar-2015 Class: CHAIR CAR (CC) From: HOWRAH JN (HWH) To: KHARAGPUR JN (KGP) Boarding: HOWRAH JN (HWH) Resv Upto: KHARAGPUR JN (KGP) Quota: GENERAL (GN) Ticket Type: E-Ticket Passenger Details SL No. Name Age Sex Berth Preference Food Choice Concession Status 1 BHARAT CH PAL 46 Male NO CHOICE Not Booked 2 LAKSHMI R PAL 75 Female WINDOW SIDE SRCTNW Not Booked Payment Details Payment Option: ICICI Bank Ticket Charge: 500.0 Service Charge: 22.47 Total: 522.47

Subject: Reversal of Transaction Charges Respected Sir, I, Asadullah C Sayyed hold a current account with your bank, account no.[protected] since Last Year 2014. At the time of opening the account, I had specifically mentioned to your executive Mr. Sachin about the inflow and outflow of money and the kind/amount of transactions that are expected daily. I wasn’t told anything about transaction charges that would be levied on certain amount of cash transactions. However, since 2014 to till date the transaction charges are being levied and a huge amount of money has been deducted from my account without any notice. This is totally shocking for me as there is no intimation to me that why this huge amount is automatically deducted from my A/c.I am totally shocked and very much annoyed for such a behaviour.I immediately want my money back or I have to look on some other alternative for it. Plz help to get my money back... Also, my online banking facility has been disabled without any intimation because of which I am facing huge difficulty in my day to day business functioning. Such type of customer service isn’t expected from a reputed bank like yours. I request you to kindly look into the matter and resolve it ASAP. Regards, ASADULLAH SAYYED [protected]

A person called from call centre naming that they are from icici loan department. offer for unsecured loan, saying that we need to take a insurance plan from barti axa and i need to pay a premium of Rs. 50, 000/ and i can avail a personal loan for 5 lakhs and i need to pay only interest for 3 years not any principal, and the insurance company will pay my loan amount back after 5 years to icici. request icici to confirm whether this is true and take action against these type of calls to customer.

I had invested with above mention schem on 2003 but still i had not received communication from issuer and not received redemption amount details are as follows.

Investor Name
1) Mrs Meena Jitendra Mehta
2) Mr Jitendra Dhirajlal Mehta
Bond Holder No :[protected]
certificate no :- 18672
Deemed Date :-26/02/2003
Redemption Date :-26/02/2006
Destinctive Unit :[protected]

Subject: Reversal of Transaction Charges Respected Sir, I, Asadullah Ali C Sayyed hold a current account with your bank, account no.[protected] since Last Year 2014. At the time of opening the account, I had specifically mentioned to your executive Mr. Sachin about the inflow and outflow of money and the kind/amount of transactions that are expected daily. I wasn’t told anything about transaction charges that would be levied on certain amount of cash transactions. However, since 2014 to till date the transaction charges are being levied and a huge amount of money has been deducted from my account without any notice. This is totally shocking for me as there is no intimation to me that why this huge amount is automatically deducted from my A/c.I am totally shocked and very much annoyed for such a behaviour.I immediately want my money back or I have to look on some other alternative for it. Plz help to get my money back... Also, my online banking facility has been disabled without any intimation because of which I am facing huge difficulty in my day to day business functioning. Such type of customer service isn’t expected from a reputed bank like yours. I request you to kindly look into the matter and resolve it ASAP. Regards, ASADULLAH SAYYED

I went to Axis bank ATM for cash withdrawal, I inserted my ATM card and the ATM showed transaction could not be completed due to some technical error but I got an SMS after sometime that my cash has been deducted. How could it be possible? How do I got my cash back. I am very tensed. Is there any process to get my cash back. I need your help. Pooja Garg My number is [protected]

Hi, I had some outstanding for the ICICI credit card which I am going to settle on 31st March 2015 with all charges. We already instructed to collection team to contact me on my registered/alternate mobile no for any clarification. Despite from this instruction, they are calling my HR department and using abusing words and harassing me. Due to this, I received and warning letter from my work place. If due to your such manner-less behaviour if there is any thread arise to my job. I will suit a complaint against this. So it is better to instruct your collection department to show some manners which they did not have, while contacting with customer. Best Regards, Ajit Gotad

Not able to get the repayment statement online or by phone banking.I am currently in USA and I make partpayments. I want to have the repayment schedule but I am not able to get it online also on using phone banking. It was available online till Dec-2014 now it is not available so can someone tell me the reason why it is disabled online? in days of technology why you want people to visit branch for thsi peace of paper? and how about the people who are abroad? are you going to pay for the travelling expenses? Tell me what the option for people like me to get the repayment schedule?if not online send it on my email id or on mailing address in USA on your expenses. Also today I tried logging complains using http://icicibank.com/complaints/complaints.page? but it giving the service temperory unavailable error!! wht type of service you are proving?

the credit card rep had provided the credit card inspite of my refusal to take it obn account of submitted more documents. it was told that there will be no charges for one year . the credit card was issued inspite of my refusal to have one. I have not made any transactions yet i get a letter from icici to pay an amount due .

Dear team, I have paid amount: 238rs, but shop clues account side showing payment failed. But my icici bank account deduction 238 rs. Pls update the status and reply as soon as possible. Find the attached file. In deduction date 05/03/2015. Regards, Shankar Nandi Mobile no-[protected]

My card no [protected], was blocked due to unauthorised on line transaction, three months back in November 2014' the transaction was reversed in the same month I was told i will get a card within 7 days. but i have not received the same. I have requested to release the old card several times. but that was also not done. I am reciving mail from PROMO asking me why i am not using my credit card. Please verify your records, i am a loyal customer for the past 15 yrs. Kindly do the need ful to release my blocked card... regards, USHA NARAYANAN

This refers to ICCI Bank, recharge transaction made through Imobile app between 8-10 pm on 7th March.2015. Transaction ref BIL/[protected]/OXIGENPMR/9 for Rs.250.00 for Tata Docom Mobile Sim from my bank registered mobile no.[protected]. This transaction was debited to my bank ac, inspite of a error shown by OXIGEN, who is the vendor of ICICI Bank. Though the amount was not transferred by ICiCI Bank and the recharge credit was not processed. This is the second tIme that my recharge was not processed and I was charged. Earlier I had complained on this site for Rs.149.00 recharge, which was not processed, but still, I was charged on 27/3/2015.Ref.BIL/[protected]/OXYGENMPR/9. From this I have deduced that there is something wrong with the ICICI Banks Imobile application. It only debits you for the transaction, but does not go further in processing the transaction. Some days back their Imobile application was down, and now this serious problem. It is the job of ICICI Bank to fix this recurring problem and pass the refund of the wrong debits made. I hope the Telecom Ministry looks into these loop holes, and makes a transparent enquiry into these type o[censored]nethical practices of this concerned bank. ICICI Bank is answerable to its customers for providing ineffective applications to suit their business, whereby the customers are wrongly charged for incomplete transfers and then showing their inability to resolve the issues.

HI, Could you please trace the following transaction in my account and confirm payee details like bank name, account number to which it was payed ? Account number:[protected] Transaction ID: MMT/[protected]/*899/chgRs5.00STRs 0.62 Amount: 1, 00, 005.62 Date: 30/03/2013 I have written to customer care few times but didn't get proper response. Many thanks, Anil +44-[protected]

Subject: Reversal of Transaction Charges Respected Sir, I, Asadullah Ali C Sayyed hold a current account with your bank, account no.[protected] since Last Year 2014. At the time of opening the account, I had specifically mentioned to your executive Mr. Sachin about the inflow and outflow of money and the kind/amount of transactions that are expected daily. I wasn’t told anything about transaction charges that would be levied on certain amount of cash transactions. However, since January 2013 the transaction charges are being levied and a huge amount of money has been deducted from my account without any notice. This is totally shocking for me as there is no intimation to me that why this huge amount is automatically deducted from my A/c.I am totally shocked and very much annoyed for such a behaviour.I immediately want my money back or I have to look on some other alternative for it. Plz help to get my money back... Also, my online banking facility has been disabled without any intimation because of which I am facing huge difficulty in my day to day business functioning. Such type of customer service isn’t expected from a reputed bank like yours. I request you to kindly look into the matter and resolve it ASAP. Regards,

On 27 Feb 2015, I used my ICICI Bank Imobile application to recharge my Vodafone mob no [protected] for Rs.149.00, ref.BIL/[protected]/OXYGENPMR/9. ICICI Bank debited my account for the same. Upon informing ICICI Bank about the non credit of the recharge amount, I was told to wait for a week and that the credit of Rs.149.00 would be passed. Now after a week they are telling me to contact Vodafone India to initiate action. Upon contacting Vodafone Custmr Service, I was told to contact the bank. Now I cannot comprehend, where my money is gone, while the concerned parties( ICICI Bank and Vodafone)seems to have washed their hands of any responsibility. I was even told by Vodafone to contact another thIrd party physically to get details. It seems I need to spend more than the recharge amount on transportation to try to get back my rechg amount. This is nothing new. Imagine if more than one lakh subscribers face similar problems, then who gets your money and who benefits. There should be accountability in this regard. This type of issues cannot be ignored by the Telecom Ministry. Laws should be made for acountability and responsibility and someone should be made to pay back the amount wrongly deducted without providing the service that was paid for.