ICICI Bank Complaints & Reviews

Dear complain officer My name is Ankit Asthana, I have a ICICI bank Coral credit card, I have been charged Rs.500 extra as late fee for my 16 jan to 15 feb cycle bill, due date 2nd march. I did not received any bill at my address, when I spoke with the customer care executive he said that the bill had been send to my address and received by rahul but I don't know any rahul, i have'nt receiver any bill at my address also not any phone call or massage, i was out of internet so i don't know if any email has been send. So kindly do the needful in favour of cancellation of late payment fee of Rs. 500 I wioll be highly oblige. Regards Ankit Asthana Mobile no. [protected]

Hi, i am holding a creditcard [protected], i have paid my amount from otherbank credit card, but recieved to ICICIbank 7 days later, interest charges are calculated and charged 2800/- for 49000 amount . when i reached customer care spending hrs but not getting proper response from anybody. kindly resolve my query ASAP.i need detail split how my interest charges are been calculated.

Sir/Madam, This is reference to my current credit card statements dated 23.03.2015 in which late payment fee of Rs. 500 plus service tax of Rs.61.80 has been added. It is to inform that in the last credit card statements generated on 23.02.2015 total amount due was Rs.808.77 for which due date was 13.03.2015.On 07.03.2015 total amount of Rs 4365.00 was credited back in my credit card account thru IRCTC after cancellation of ticket. It is further clarify that this amount has been credited before due date of payment.Therefor, there is no need for again payment of due amount of Rs.808.77. It is requested ICICI bank to kindly withdraw the late payment fee of Rs. 500 plus service tax of Rs.61.80 from the current statement as payment of Rs.4365.00 has been already made before due date.But they are not agree for the same. Kindly look into the matter. Thanking You. Regards Dr. Prakash Chandra Gupta

Hi, am Vishnukumar SR from Madurai . I have a trading account in ICICI bank but i didnt login or activate it. Last Week (27/03/2015) I checked my bank transactions and to my surprise I found that there is one debit transaction '58582535 DP CHGS TILL FEB-15'---- INR 452.52'. When I created the trading account, I was not told about the DP charges and also I did not get any message alert in my mobile which is registered in using mobile number with ICICI. I was loss money in month end. My ICICI account number is[protected]. This is completely unacceptable and I want my money back. Please check the attachment for my last week transaction details.

we allready complaint regarding same but no on contact me from icici bank employee only comment we will contact you biggest fraud fraud... Subject: Reversal of Transaction Charges Respected Sir, I, Asadullah C Sayyed hold a current account with your bank, account no.[protected] since Last Year 2014. At the time of opening the account, I had specifically mentioned to your executive Mr. Sachin about the inflow and outflow of money and the kind/amount of transactions that are expected daily. I wasn’t told anything about transaction charges that would be levied on certain amount of cash transactions. However, since 2014 to till date the transaction charges are being levied and a huge amount of money has been deducted from my account without any notice. This is totally shocking for me as there is no intimation to me that why this huge amount is automatically deducted from my A/c.I am totally shocked and very much annoyed for such a behaviour.I immediately want my money back or I have to look on some other alternative for it. Plz help to get my money back... Also, my online banking facility has been disabled without any intimation because of which I am facing huge difficulty in my day to day business functioning. Such type of customer service isn’t expected from a reputed bank like yours. I request you to kindly look into the matter and resolve it ASAP. Regards, ASADULLAH SAYYED

I ordered a Provogue watch as part of an ICICI mobile banking offer. I have made the payment on Provogue.com website through Citrus gateway and when I contacted them, they replied saying that the payment was successful and my money is with Provogue.com website right now. But, for the past 11days, my order status is showing up as pending. When I tried to contact their customer care phone numbers, no one attends the call. There is no reply for the numerous emails I sent. Highly pathetic customer service. Please give me money back if not able to provide the watch. Details: Order No. :[protected] Mode of Payment : ICICI Debit Card Date of Booking:[protected]:18PM Status of Booking : Processing

Hi This is gokul from Chennai and I am a customer of ICICI bank and on 16/3/15 I paid my land line bill through online with my ICICI debit card. But the amount has been deducted twice from my account for the same transaction and still the amount is not refunded to my account. Please do the favour of me.My contact no is [protected]

Hello I have salary bank account in ICICI mumbai branch. and while checking bank statement I just came to know that bank has deducted amount of 392.26 2 times from my account without any prior notification. and I am still clueless why the have deducted it. I am not satisfied and i want my money back asap as this money has been deducted without any intitimation or notification.

Dear sir I have no recived credit card statement In month oct 2014 & i not paid any amount. But He saw amount in month Nov 2014 with late fee & other chargs He charge Amount Nov-14, Dec 2014, Jan 2014, Feb 2014 I write so many e-mail To custores care after he revser 300 rs & so Interest. I once aginst write But He not replay. Prakash gandhi 4629 xxxx xxxx4007

I am Paras Bahl working as software engineer. I have a demat account in ICICI bank. When I created the demat account, I was not told about the DP charges 55664745 DP CGHS and also I did not get any message alert in my mobile which is registered with ICICI. My ICICI account number is [protected]. I had never use demat account service but still 674Rs is deducted from my account. This is cheating case and i want my money back ASAP. Regards, Paras

Dear sir, I am Narendra Patil using ICICI credit card. As I miss my payment due date bank charges 955 rupees late fee on 7444 rupees It's completely unfair amount. They charge two times services tax and other amounts also. It is completely unfair amount so that I want relief from this late fee. They should charge only reliable amount.

I had done final settlement on 16th October 2007, letter Ref # OCT/07/317 for credit card account no. [protected]. Provided all the details to them frequently to get the NOC. But instead of settling the issue they have uploaded in CIBIL. This is mere harassment to the customers. Because of this I am facing lots of problems and lost mental peace. I need immediate solution to this.

Dear sir/madam, My credit card no. [protected] . I received my card before a week but till now my card are not activated and pin also not received till now. so i am so dis appointed by service of icici bank. plz help me as soon as possible otherwise i prefer another bank. Regards Santosh Pandey

wrong commitment from branch manager i also complaint last month but till date money deduct from my current account Subject: Reversal of Transaction Charges Respected Sir, I, Asadullah C Sayyed hold a current account with your bank, account no.[protected] since Last Year 2014. At the time of opening the account, I had specifically mentioned to your executive Mr. Sachin about the inflow and outflow of money and the kind/amount of transactions that are expected daily. I wasn’t told anything about transaction charges that would be levied on certain amount of cash transactions. However, since 2014 to till date the transaction charges are being levied and a huge amount of money has been deducted from my account without any notice. This is totally shocking for me as there is no intimation to me that why this huge amount is automatically deducted from my A/c.I am totally shocked and very much annoyed for such a behaviour.I immediately want my money back or I have to look on some other alternative for it. Plz help to get my money back... Also, my online banking facility has been disabled without any intimation because of which I am facing huge difficulty in my day to day business functioning. Such type of customer service isn’t expected from a reputed bank like yours. I request you to kindly look into the matter and resolve it ASAP. Regards, ASADULLAH SAYYED

Dear Sir,
We have received ICICI credit carrd No:[protected] Valid From 02/15 to 02/19 received through Indian Speed Postal but pin are suppurate courier (First Flight) this courier not service in rural area, am taking to local icici costumer service to take courier tracking no B991Q0119216. this courier back to Mumbai.
Please help us activate my Credit Card and Get the PIN..

Thanks and regards,
R.Saravanan,
NTL- Logistics (India) Pvt. Ltd,
Salem.
) +91 [protected], [protected].

Dear Sir, I have been issued above credit card in year 2013. I have used it & done payment regularly. But now, as Iam suffering with severe health problem I do not want to have this more and want to close immediately for safety reason. I earlier tried to close it through customer care on telephone, didn't succeed as my mobile no. Changed . (i.e. [protected]) and card pin no. is not know to me. Hence i request you to close my credit card & kindly acknowledge me. Thanking you. Yours' Sincerly, Amarnath Yadav email id- [protected]@yahoo.co.in

I have a Demat account in ICICI bank for 2 years now. When I checked my bank transactions and I found that there is one debit transaction "55864689 DP CHGS TILL FEB-15'---- INR 299.66.When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI.This is completely unacceptable and please refund my amount. My phone number is [protected] and really that is a bad service which provided by ICICI Bank Regards, RITIL SONI

Hi, I got call from ICICI bank and offered credit card limit of 5 lakhs and along with 1 flight return ticket any where in India, 1000 rupees cash card and without any annual or card fee. but when I received card yesterday I was totally shocked that limit of card is 40 thousand, annual and card fee is 1000 rupee for first year and nothing mention about the offer they had except one Tie . So I am requesting you to investigate why ICICI bank cheating people and selling credit card showing greed of many things . I never expect this type of fraud from ICICI bank . Please decommission my card at earliest . I have recorded all conversion which I was with ICICI bank person and I can provide those for your reference . Hoping for quick action on this scam. Thanks & Regards Pradeep Dash contact - [protected]

I am ICICI Credit Card holder for the past 20 years and I have been provided by Privilege Card. This card is due for expiry during March 2015, I have requested in January 2015 for the up dation of new card renewal and requested for enhancement of credit limit as the old card limit was based on 10 years back values. I am using this card very sparingly and I am not a defaulter at any time and promptly paying all the expenses. Later new Coral card is provided vide cr card no. [protected] valid from Jan 15 to Jan 2019 with age old credit limits. Once again I have requested for enhancement in Jan 2015 itself since I am salary Public Sector Insurance Company Executive where I am now drawing gross of salary of Rs. 1 lakh per month. This age old Credit card limit is sufficient for me in case I go for major expenses like any Hospitalisation or tour to abroad. The SR No.[protected] and provided my salary slips and confirmation of salary. No response. Once again I have raised SR[protected] dt. 11.03.2015 provided my attested salary slips thro ICICI Bank, Thanisandra Branch. Right now other banks are offered me with 10 lakhs credit limit with additional features/benefits. Since I am ICICI old customer, to continue with the services with ICICI, a request was made several times to enhancement of credit limits. I am not getting any feed back and proper response. Now I am requesting you to enhance at least now to 10 lakhs immediately considering my prompt settlement and spare use of card.

Hi, I hav come across bad service with icici bank which im not really happy.the 1st issue is I have taken a personal loan it was deducted from my a/c and today I got a text stating I have not paid plz update me on this. My second issue is I applied for cc ur bank person advised me approx 10days last weak I got a verification call and also they informed some1 will come for residence and office I told k but the person who supposed to come called and demaded I should pay for his service I dont know y I should pay for verification im totally psyched up I think I should cancel my icici A/c I need an explanation.asap Regards Chalestenraj- [protected]