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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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S
srip2002
from Mumbai, Maharashtra
Mar 24, 2015
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Address: Bangalore Urban, Karnataka

AS Stated my application no s[protected] had been collected by exe lady after an appointment had collected the application after that so many people again and again have called reg the application no i have given all the details to them still after 1 month verification is over i have not got the status of the application and even cus care dont know the status its very pathetic being well known bank they are not organized properly till date, i request them to call bak or update the status of my appliction on the moobile and mail i.d i have provided to them, s for new customers pls beware of giving documents to the fake calls and executives t icici people.
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We're sorry to hear about your experience. Please email us your concern with your contact details on [protected]@icicibank.com
Kindly mention the UID a0ayk3 in the subject line of your email. We will assist you.

Regards,
ICICI Bank Customer Service Team
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    R
    RaajBhalke
    Mar 24, 2015
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    Address: Hyderabad, Andhra Pradesh

    This is Baswaraj and i m am ICICI customer from past 15 year or so. But recent incident with ICICI is unforgetable. ICICI bank is withdrawing my own money without any content or even any authority. Being i m Beneficiary to receive remitance from US person and due to unfortunate incident at US bank level. ICICI is penalizing and withdrawing amount from my Beneficiary account here in ICICI. Please let me know which law or amendments have rights to penalize Beneficiary. Please help me in resolving issue with ICICI Bank In india. Please reach out to be at [protected]@yahoo.com
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Mr. Bhalke,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      P
      preminaphilip
      from Mumbai, Maharashtra
      Mar 24, 2015
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      Address: Mumbai City, Maharashtra

      Hi, From my ICICI bank credit card, a fraud payment of Rs. 2000, Rs 2000, & Rs 1000 has
      been made to Airtel PYMT-BIL on -23rd sept @ 12.00 pm, 12.01pm &
      12.03pm respectively 535002 is the transaction number provided to me by the ICICI bank. Could you please reverse
      out the amount and credit it back to my credit card. Appreciate your help on
      the same. This seems to be an online transaction done using my card details.
      Mar 25, 2015
      Updated by preminaphilip
      Hi, From my ICICI bank credit card, a fraud payment of Rs. 2000, Rs 2000, & Rs 1000 has been made to Airtel PYMT-BIL on -23rd March @ 12.00 pm, 12.01pm & 12.03pm respectively 535002 is the transaction number provided to me by the ICICI bank. Could you please reverse out the amount and credit it back to my credit card. Appreciate your help on the same. This seems to be an online transaction done using my card details.
      Dear Customer,

      We are sorry to hear about your concern. Please write to [protected]@icicibank.com with your contact details. Kindly mention the UID a0ay0f in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        C
        chikd71
        from Jalakandapuram, Tamil Nadu
        Mar 24, 2015
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        Dear sir,

        Bondholder no:[protected], certificate no: 19485
        Name : k karunakara rai,
        Face value : 5000
        Dateof allotment : 27.09.2001
        Date of redumption : 27.09.2004

        Depository isin: ine005a08c03

        Still today i have not received payment from icici limited. Kindly arrange for payment
        ICICI Bank customer support has been notified about the posted complaint.
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          N
          neera44
          from New Delhi, Delhi
          Mar 24, 2015
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          Address: New Delhi, Delhi

          Hello Icici Bank,

          Escalate to highest level...

          Do this all escalation level help customer as i escalated to all level and ICICI bank is failed to resolve my concern which is fault of ICICI bank as per RBI regulations.

          I opened case on 16 Jan 2015 and every time i had been assured to resolve in few days but all were only telling lie.

          I have seen some witness from ICICI bank (Rahul Mhalgi, Customer Service Manager on 12 Mar) during conference call with Rahul mehta (Branch manger, NFC, Delhi) who always told it is now resolved and just need few days to confirm you back in writing.

          Now as ICICI bank failed to keep commitment So either call me to earliest on my cell to update me else i am going to file a case for huge penalty against ICICI bank.


          Regards,
          Neeraj
          ICICI Bank customer support has been notified about the posted complaint.
          Mar 24, 2015
          Updated by neera44
          My case is pending from ICICI bank since 16-Jan 2015. Which is remain unresolved, Please reopen if closed by someone mistakenly.
          Dear Customer,

          We are sorry to hear about your concern. Please write to [protected]@icicibank.com with your contact details. Kindly mention the UID a0ax2z in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          I sent email to [protected]@icicibank.com with Subject "Re: 'ICICICARE=[protected]' level2complaint/Savings Account-----> Acc No.[protected]>UID a0ax2z"
          Still icici bank is doing nothing even not called the customer to update who is waiting since 16 jan2015 to resolve the issue.

          This is taking time because icici bank is not sure how to respond to query raised by customer because icici is on fault.
          no call received yet.

          i think icici bank is aware with issue but the problem is they failed to coordinate with each other. if icici is failed to get information in last 3 months then what level of responsibility we expect from icici bank
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            A
            asddsss
            from Mumbai, Maharashtra
            Mar 23, 2015
            Resolved
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            Resolved

            Hi, On 21st March-2015 I have done two IMPS Transaction of 1.5 and 1.1Lakhs having following transaction details to HDFC bank having IFC Code : HDFC0001030. Transaction details : [protected] [protected] I got Timedout message from ICIC baank but amount got debidated from account. When I checked with beneficiary bank i.e. HDFC after 48 hoours, HDFC bank has not received any amount and they are not aware of any such transaction details. As per HDFC bank ICICI bank has money. please help
            Aug 9, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0aw4m) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              R
              Rohit Tiwari9
              from Mumbai, Maharashtra
              Mar 23, 2015
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              Address: Mumbai City, Maharashtra

              I mr. Rohit tiwari login home finanace from icici bank kalyan branch completed almost 1month. The person said yes loan almost done than after 1 month he said yes file reject due to two brother 1 bhk we cant do. he wastage my 1 month and even my reference number or login number wen i check online status never seen any feedback. so please confirm the proper reason why my file reject or its a login in system or not. Please revert as soon as possible. Reference no. 63841164 file login in the name of Avinash tiwari & Rohit Tiwari. Regards, Rohit Tiwari [protected]
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Mr. Tiwari,

              We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              Almost completed 1 week still i m not getting any feedback from icici team.
              Seriously what a services u pass on ur customer.

              Please reply
              still waiting for your reply.

              What Happened for my loan.
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                D
                Disha14
                from Mumbai, Maharashtra
                Mar 23, 2015
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                Address: Mumbai City, Maharashtra

                When i was open salary account in ICICI bank and bank offer free credit card for 1year, I was applied for card and got it to me. But when 1st credit card bill came, it is included 199 Rs. joining fees. I want to cancel my credit card. What is the process for that?
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                  V
                  Vishu Bhatia
                  from Noida, Uttar Pradesh
                  Mar 23, 2015
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                  sir i hve transfered the money to one of the account number and the balance i transfered is deducted and also some extra money deducted from my account number by giving this information NchgRs2.50STRs0.31 can u please explain for what it is and detaill about this... vishav rattan
                  ICICI Bank customer support has been notified about the posted complaint.
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                    D
                    Dada Kalandar T
                    from Bengaluru, Karnataka
                    Mar 23, 2015
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                    Address: Bangalore, Karnataka

                    Sir, I have applied Credit card about four weeks back and completed phone, physical address & email verifications also but still I did not get card or any status from bank. So request you to check the same. ICICI Credit Card Application Ref No:[protected] Mobile No: [protected] Email id: dada.[protected]@itcinfotech.com Pan No: AGLPT7121L Please let me know the status for below credit card application. Regard's Dada Kalandar T
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                      Dada Kalandar T
                      from Bengaluru, Karnataka
                      Mar 23, 2015
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                      Address: Bangalore, Karnataka

                      Sir I have applied icici credit card last four weeks ago in my company ( they said it is corporate offer). Verification also completed over phone, email and physical address but till date I did not receive any update on this card and tried contacting customer care over phone but asked to enter mobile number, no body contacted. Could anybody please let me know the status for this card. Acknowledgement Slip-Application Number: S[protected] ICICI Credit Card Application Ref No.[protected] Mobile No: [protected] Email id: dada.[protected]@itcinfotech.com Regards, Dada Kalandar T
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                        D
                        drzareef
                        Mar 23, 2015
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi

                        dear sir/madam I have submitted application online via [protected]@formzero.in and made payment through ICICI bank only however I didnt get the flat in lucky draw but till now i haven’t received any intimation about the refund from ICICI Bank as well as DDA. i sent several emails to [protected]@formzero.in.but there is no response. kindly do needful urgently. thanking you refund particulars state bank of india, miranpur, district- muzaffarnagar, U P BANK AC NO.- [protected] IFSC CODE- SBIN0011438 Application # 6004824 Name – MOHAMMED ZARIF Email : [protected]@rediffmail.com
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Mr. Mohammed,

                        We have made a note of your e-mail ID. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          M
                          MANOJ112
                          from Delhi, Delhi
                          Mar 23, 2015
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                          I have given a cheque to Mr. Ritesh & Vikas in your bank and due to their delay cheque got bounced and now they are not accepting their mistake and behaving rudly with us which is not acceptable at all, its current account and i am not getting proper response from your team side. I am really disappointed with your service and due to this i am going to close my account in your bank and it will be reopen in another bank. you need to look into this matter and need a proper resolution from your side without fail.
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                            Vivek Karak
                            from Meerut, Uttar Pradesh
                            Mar 22, 2015
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                            Sir I had booked ticket from IRCTC.. Money has been deducted but ticket has not been cut.. And my money is not refunded yet.. SB[protected]/03/2015 16/03/2015 IIN/www.irctc.c/[protected]/0 Dr 1, 802.47
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                              Richa1988
                              Mar 22, 2015
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                              Address: New Delhi, Delhi

                              Dear team, We have applied for Dda housing scheme 2014 Application no is 6009039 but refund not received yet. All other banks have already released the money so why icici is keeping our money for so long ???? Contact details Sandeep goel [protected]
                              ICICI Bank customer support has been notified about the posted complaint.
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                                Parveshjl
                                from Ludhiana, Punjab
                                Mar 22, 2015
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                                Address: New Delhi, Delhi

                                Sir I have applied for dda flats scheme 2014.DDA has sent the refund money to ICICI BANK Green Park ext New Delhi on 18th December. But they didn't provide the refund money to customers. I have visited the branch Green park ext New Delhi on 15th January but staff said they have sent your cheque via currier. Now they have no responsibility. And don't provide me the address of currier. I have search on net and found that cheque has returned to bank on 12th January. I have filled a complaint to ICICI BANK. But they didn't provide me the refund money. I have made request them to give me the refund money via NEFT. As they have already My account no. IFSC code. Then they can easily give me the refund money via NEFT. But they didn't provide me the refund money. After repeated request they give me the refund money on 18th February 2015. Now I demand for Interest @ 24 percentage p.a of the time they retain my money. But they refused to give me the interest. Kindly help sir. Parvesh Kumar mob [protected] My Dda application no is 6015935.
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  eswara rao jv
                                  from Hyderabad, Telangana
                                  Mar 21, 2015
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                                  Address: Srikakulam, Andhra Pradesh

                                  I applied for houseing loan in august mont but dont gave that loan...but the bank cut 3993 Rs in my account..that manager told me within one moth period those amount come in my account ...how many days to take...I want to apply this problem for cunsumer court...please reply... [protected]... eswara rao, salary account at srikakulam icici bank which is located at new bridge road...worst service at srikakulam...
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Mr. Rao,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    D
                                    dilipk76
                                    Mar 21, 2015
                                    Resolved
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                                    Resolved

                                    Dear Sir/Madam, This is Dilip Kumar, holding an ICICI saving b/a :[protected] at Waidhan Branch, M.P. My complaint is related to the minimum account balance charges, that bank has debited from my account without even notifying there policy changes, if any. ICICI bank is simply debiting amount from my account. I get monthly statements but I have never got any information about the policy changes. I think ICICI bank is not even following the guidelines mentioned by RBI. I do not have any mail informing about this SMAB charges. I have no information from ICICI. No call, no mail and no message. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer & quot; of The Banking Ombudsman Scheme 2006. Please find the below details for all the transactions made by bank. I tried to get in touch with the manager but they say we can't do anything about this. My contact Number is [protected] and email id is [protected]@gmail.com. [protected] MABChgs-Aug14+ServTax 30.9 - 280.90 [protected] MABChgs-Jan15+STax 30.9 - 280.90 Please do the needful to return back my money. Regards, Dilip Kumar Icici bank Saving Bank A/C No.:[protected] Mob. No. [protected]
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Mr. Kumar,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      venkat0675
                                      from Malappuram, Kerala
                                      Mar 21, 2015
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                                      Address: Visakhapatnam, Andhra Pradesh

                                      RESPECTED SIR, MY NAME IS VENKATA S VANDRASI IAM HAVING THE DEBIT CARD WITH NUMBER [protected] AND MY ACCOUNT NUMBER IS[protected] MY REGISTERED MOBILE NUMBER IS [protected] WHEN IAM DOING A ONLINE TRANSACTION IT SHOWS YOUR CARD HAS BEEN BLOCKED FOR ONLINE TRANSACTIONS. CALL TO THE CUSTOMER CARE. SO KINDLY SOLVE MY PROBLEM OR ELSE AT LEAST TELL ME HOW TO SOLVE THIS. PLEASE RESPOND AS SOON AS POSSIBLE WITH REGARDS
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Mr. Vandrasi,

                                      We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        PAVAN GAUTAM
                                        from Jaipur, Rajasthan
                                        Mar 21, 2015
                                        Resolved
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                                        Resolved

                                        Address: Bharatpur, Rajasthan

                                        Respected Sir / Madam, i Deposit Amount 20, 000/- on Date 19/03/2015 Total Available Balance 20, 006/- on yesterday i withdrawal 10000/- & then after withdrawal Remaining 10, 000/- Machine Time Out But Balance Deduction Massage on MY Mobile Phone but I cant Received Cash and A/c Avabile Balance 6 Only so Please Check & Refund Rs 10, 000/- (Ten Thousand Only) My Deatil is Given Blow Name PAVAN GAUTAM, BANK ICICI BANK Ltd. Branch Zohari Bazar Jaipur, A/c No[protected] Mobile No [protected] eMail ID pavan.[protected]@gmail.com
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dear Mr. Pavan,

                                        We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

                                        Regards,
                                        ICICI Bank Customer Service Team
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