ICICI Bank Complaints & Reviews

ICICI BANK MY SB A/C NO[protected] DEBIT TRANCTION ON 10 MAR 15AT 11.32 PM BY VISA DEBIT CARD WITOUT ANY PASS WORD DISCOLE RRS 4418.48+6043.23+5068.36 TOTAL RS 15530.07 .IN FAVOUR VIN/ ICBC, I SUBMIT COMPLANT AT ICICI BANK PHONE COMPLANT SELLAT 6.35AM ON 11 MAR 15 & RAISED BANK SR NO[protected]. I REQUEST ICICI BANK ALL CHANEL LINE BRANCH, COMPLANT SELL LEVAL 1, ALL BANK COMPLANT OFFICER& HEAD SERVICE MANAGER, MD, BY TELPHONE & EMAIL REULARLY BUT HE ANSHER ME COMPALLNT IN FRUAD DEPT ICICI BANK IVESTGATE ALL MATER BUT NOT CREDIT MY SB A/C OR NOT WRITEEN REPLY ME . PLEASE HELP ME & BALANCE CREDIT MY A/C TH BANK ASHOK KUMAR VIJAYVERGIYA CITY- KEKRI DIST AJMER (RAJ)PIN 305404 MOB NO [protected] EMIAL ADD- [protected]@rediffmail.com

Thers have been five unauthorised transactions from my account worth Rs 10, 703. I had raised a dispute with icici bank but within a week span of time they have cancelled my dispute without providing proper explanation. This is a huge amount, i have also raised a complaint at cyber crime police station.

Dear sir, i am a regular customer of icici bank, from last more then 5 years.And i never face problem to contact with customer care wealth managment department but from last 3 months i am not able to contact in customer care . plz try to resolve my problem as soon as. plz give me a call back from my wealth managment officer.

I have two ICICI safety bonds march 1999 in the name of my son SWARAJ DAS ADHIKARI u/g SIPRA DASH having bondholder no[protected]certificate nos. 4780 & 4781) and the deemed date of allotment is 28.04.1999.I want to know the status of my investment as I have not received any kind of communication from ICICI LTD in the interim perod.and the agent through whom it was done is out of reach and has stopped all form of contact from us. My name: SATYASUNDAR DAS ADHIKARI wife name: SIPRA DASH My Email: [protected]@rediffmail.com Phone : [protected] I will be grateful to you for your help. Thanking you

Hi, My name is Rohit Tailor. I have a Salary account in ICICI Bank. I am employee of Adobe Systems and as per Employee Stock Purchase Plan sold out my shares using my account in Etrade. To initiate Wire transfer from Etrade to ICICI bank I called ICICI NRI customer care and they informed me to use JP Morgan Chase Bank swift code. Which i did and my wire transaction was failed and $40 charge deducted from my account. Second time I requested to ICICI NRI Customer care and they provided some additional details. I initiated wire transfer and again it was failed and $40 charge deducted. Etrade account customer services told me to check wire instructions and that I confirmed two times with ICICI NRI customer care but both time transactions failed. Since 2 months I am requesting ICICI NRI customer care to check what's wrong with the instructions and provide me correct details. I provided all information they need but they are not helping me to check what's wrong with the instructions they provided. ICICI customer service is pathetic and I am very disappointed because they are not properly responding to my queries and not helping me to check details. $80 charge deducted because of wrong instructions and now they are not giving response of my email. I am now planning to switch to other bank account who can provide proper services. ICICI customer service is really bad for me.

Dear Sir Ac No:[protected] Good Morning Sir Eagerly awaiting your kind consideration to issue NOC and further to proceed for de mortgage the property..Now We can only mail and request you...Please take out some precious time for the said and oblige...oblige...oblige... Thanking You For Royal Motors S K Verma From: Royal Motors [mailto:[protected]@gmail.com] Sent: Tuesday, March 10, 2015 10:35 AM To: 'niranjan.[protected]@icicibank.com' Cc: 'dharmesh.[protected]@icicibank.com' Subject: FW: CLOSURE OF A/C AND NOC fyip From: Royal Motors [mailto:[protected]@gmail.com] Sent: Monday, February 23, 2015 11:39 AM To: 'niranjan.[protected]@icicibank.com' Cc: 'dharmesh.[protected]@icicibank.com' Subject: FW: CLOSURE OF A/C AND NOC Dear Sir Please find the attached on letter head, if you do it, it will be highly appreciable. Else it is your will and wish do as per your convenience. Let others go to... I cannot force you since I am not your loyal customer Now. Only the way we can request you ...if you consider the same. Hope as liable banker you understand the situation of me. Further it is up to you Thanking You for Royal Motors S K Verma From: Royal Motors [mailto:[protected]@gmail.com] Sent: Friday, February 20, 2015 2:06 PM To: 'niranjan.[protected]@icicibank.com' Cc: 'dharmesh.[protected]@icicibank.com' Subject: FW: CLOSURE OF A/C AND NOC Dear Sir Please find the attached on letter head Thanking You for Royal Motors S K Verma From: Royal Motors [mailto:[protected]@gmail.com] Sent: Wednesday, February 18, 2015 3:01 PM To: 'niranjan.[protected]@icicibank.com' Cc: 'dharmesh.[protected]@icicibank.com' Subject: CLOSURE OF A/C AND NOC Dear Sir we have deposited 1000/- (Rs. One thousand ) in IF a/c as per your instructions. ( Cyber receipt is attached for your information ) Further to request that our Ac No:[protected] may please be closed, NOC may Please be issued And our property may please be de-mortgaged. If any other issue please revert back to resolve the same. Hope your kind support and oblige me. Thanking You for Royal Motors S K Verma [protected]

Sir, i was employee of icici bank Asansol(W.B) after resigintion i applied pf withdrawal form (10C & 19) on dated 10-11-14 but i have not yet received my pf amount or any other related information from the concerned department. So please guide me what should I do.

I haven't subscribed to My Money service but still annual fee for MAR-15 to FEB-16 337.08 rupees got deducted.The same amount was deducted last year also from my account for the same service, and any number of calls to Customer Care didn't help, and I never got the amount back. Please unsubscribe me from My Money service and pay back my money. Details: 10/03/2015 BIL/[protected]/MM Annual Fee MAR15-FEB16/1578979

I have been a credit card customer of ICICI Bank for last 7 years or so. But was literally shocked to see the so called "overlimit charges" of rs 500/- in my current statement. My credit limit is 1, 48, 000/-. I made a transaction which resulted in total purchase amount going beyond 1, 48, 000 by about 3000. ICICI Bank should have declined the transaction as it was going beyond agreed credit limit. (I then could have used a different card to make purchases). What shocked me was that ICICI Bank permitted the transaction and levied "overlimit charges" of rs 500/-!!! . To me, this is a totally customer unfriendly act by ICICI Bank (a prudent step would have been to either decline the transaction or to permit it without any charges as a gesture of goodwill to a long term customer). I hope ICICI Bank would have a look at this complaint and do the needful

As Demat account maintenance charge an amount of 590 was deducted from my account without my notice. And when i spoke to customer care they informed me regarding the amount will get reverted once the account closure request is sent. But till date this has not happened. And even 1 rupee deduction from any salaried account should be brought into the notice of the customer. I strongly disagree the approach of bank towards customers

I wish to bring to your notice a serious issue with my last ATM transaction using ICICI ATM machine (Kanchan Gaga Apartments, Magarpatta Road, Hadapsar, Pune-28) I used my CITI bank Debit Card to withdraw Rs. 3000 from ICICI bank ATM located in Pune, Kanchan Gaga Apartments, Magarpatta Road, Hadapsar. After punching in my PIN and the amount to withdraw, the ATM worked on for a while and finally the Transaction was declined. I was stunned later to find that my account was debited with Rs. 3000 even when the cash was not dispensed. This has happened on Saturday 14th, March 2015 at 1.51 PM. Below are the details: ATM WITHDRAWAL SUBJECT: NFSATM 14MAR1359 Card no.: 5497XXX0XXXX6112 Ref: 836509 KANCHANGUNJA APARTMENT HADAPSAR MHIN Ref No :- 14MAR1359 Name : Mangesh Sawai Mobile no : [protected]/ [protected] Somehow this machine does not have functional Transaction advice printer, due to which I did not even get the receipt but amount has been deducted from my account. You can also check the CCTV footage of above mention date and timings to clarify if any doubts. When tried to look for a customer care number to register a complaint, I could not even find it anywhere in ATM. This ATM has neither ATM code displayed nor urgent helpline details mentioned. Whom to contact in such cases? I consider this as a complete lack functional machinery and deliberate use of faulty machines. Who is to blame here? We are at an age of sophisticated machinery and hi-tech and yet a small transaction fails dude to faulty machinery and no help is present. Can someone please help me in this regards. Or help me with the next course of action.

I have created a new account for my wife, when i login it says its disabled. When i call customer care it get disconnected every time i choose the right option, i tried for 4 days almost 20 times. Went to icici branch they suggested to mail to customer care. I did, in response they say its dormant. please submit the documents. I have deposited around 25k now they say its dormant. its already 4 days i dont have any clue what to be done.

I Mohammed Rafi having SB account no.[protected] ICICI BANK in ratnagiri branch, Maharastra-415612. I had applied for a Car loan and submitted all the documents asked by ICICI.But on submitting of all the documents still my Car loan was rejected. On asking i was said that i should have a self owned property. I applied for loan against my salary & submitted all the documents. I have submitted following documents: 1. 3 months salary slip 2. 2 years form-16 3. Attested Address proof letter (Gazetted officer) 4. Pan card 5. Aadhaar card 6. Quotation of vehicle. I want to know that when i have applied for a loan against my salary to purchase a Car, why are they asking for a self owned property? My mail id: [protected]@rediffmail.com mobile:[protected]

Sub: Wrong Selling Done By ICICI BANK LTD. Dear Concern, I Mohinder Singh having 2 bank a/c in icici bank feroze Gandhi market Ludhiana branch as given (Non Resident a/c no.[protected] and HNI a/c no.[protected]. Actually I Lived in USA and coming occasionally in india, In 2010 I visited icici bank to want some fixed deposit because I was go back to USA they people told me that they invest in fixed deposit Rs.20 Lacs and 5 lac in my wife’s name Ardaman Kaur.So when I come back in 2012 they people again done 3 fixed deposit of 5 lac each and 2013 again they do 2 fixed deposits of Rs.4 Lac and 1.5 Lac in my absence they debit my a/c a/c for 4 Lac in 2014 and now I come back again and ask about my older fixed deposits they said that these are life insurance policies because now all the bank staff are new and and older staff which deals with me are not there.I am senior citizen and my age is 71 now they people fraud with me and destroyed all my life savings and I am very upset and don’t understand what to do please help me to recover my all amount from icici bank. [protected]@gmail.com

Here is the complaint raised with Cyber crime department against ICICI -Credit card fraud calls: Please stop my transaction against this fraud team. ================================= Dear Sir/Madem, Sub : ICICI - Credit Fraud calls and lost Rs 6990. This is Raghavan, Murugeshpalaya Bangalore and long time customer of ICICI Bank and own credit card. Last week, On March 9th and 10th I was getting repeated calls from ladies claiming from ICICI Bank Credit card division and saying verification of card and needed more details which to claim my unused ICICI redeem points. Initially i was hesitated but later again called me telling my name and card details and require more clarifications to transfer my redeem points to rewards and gifts. This time, because of multiple calls and busy work, I provided the details of my card with CVV number which they did using 3D security details but unknowingly I provided my OTP details. This was my big mistake. It resulted a transaction made on my credit card with "Shopping Gyan" for Rs. 6990. During my busy work schedule i have not inquire with ICICI. Later Yesterday, when i called ICICI then they told me that its a fraud call and immediately i have requested to block my card. This amount is pending for claim but ICICI can not stop the payment as this has been 3D secure transaction. As the transaction had already been done and advised me to file a Police complaint with cyber crime department. Bank can take this action only once complaint raised against on this. I request you to take the immediate action against this fraud team. Here are the list of number which they have called me last week: Team of 3-4 group of ladies and men involved in this fraud activities. 1. +91 [protected] 2. +91 [protected] 3. +91 [protected] 4. +91 [protected] 5. +91 [protected] Please request you take this as serious matter and revert as soon as possible and Help others to avoid loosing their hard-earned money. Thanks in Advance. Regards, Raghavan .N.K.S +91 [protected] [protected]@gmail.com

I had Created NRE FD for Rupees 9 Lakh on 28/01/2015 by dividing from NRE Account #[protected] for 7 days. BUT THE BANK CREATED NRO FD WITHOUT HAVING ANY NRO ACCOUNT DUE TO WRONG FEEDING OF FD CODE FROM ICICI BACK END HYDERABAD. 1- On Maturing the FD ( FOR 7 DAYS ) on 4th Feb, I requested to close the FD . But request denied from ICICI Back end . 2- FD continued for Further 7 Days .Continued for another couple of weeks till 4th March 2015 .And when on asking of the cause Costumer care Instructed to open NRO account through online in order to get the Matured FD amount. 5- Same instruction followed, Amount Credited, but as I am A NRI Costumer i wanted to Debit the Amount from NRO to NRE so that i can use the Debit card overseas. ---- But Because o[censored]ntrained Staff of ICICI Branch TIKONIA CHOWK HALDWANI IFSC code : ICIC0000240, I am Suffering since last week and they don't know the procedure of Transferring the Amount from NRO to NRE, Even I guided the Staff showed them the " NRI Services Form " Request Letter For Transfer of Funds from NRO account to NRE Account " ---- Hence requested to Credit the fund from NRO to NRE account at the earliest without further legal complications.

IM kK.SRINIVASU My order id :-AB839110. IM complaint Refund money feb 24.. after 10days called customer care wait 10 days.. im sending complete Bank Details through email.. im not getting my amount .. please solve this problem send my money My account...

I had applied for personal loan and was told by the relationship manager charges excluding the loan amount.But was shocked to see the reduced money from the loan approval amount and was not infomed about the insurane deduction.when I spoke to the relationship manager, he asked me for a cancelled cheque and a xerox of the pan card.but after few days i was told that they cant canceI and cant refund the money.I am going to circulate this everywhere, even to the media

I have a saving account for which Internet banking was working till last week. Recently on opening Internet banking I was informed that I have been upgraded to new version and open account through new version. To my surprise my mobile number and email is deleted from new version. I was asked to update email id which was unsuccessful and as such unable to view my account. I visited NIT Faridabad branch on 12/3/15 and submitted form with all ID proof to update email and mobile number. This is not done and making complaints through helpline suggests visiting any branch or use ATM which I don't have. I am being tossed from branch to customer care to phone banking with solution from none. I have demat account attached to this account and information which I need on daily basis is unable to track. This account is operative since last 20 years or may be more. It will be painful if I had to switch account to other bank for such an issue. At NIT Faridabad no one is responding. Request for support Sushma Aggarwal Manmohan Krishan [protected]

Dear sir, I am Tirthanka Das, card no. [protected]. On 11th Feb 2015 I received a call from Ph. no[protected], a hindi speaking Boy Srinivas Reddy(Mob-[protected]) offering me a ICICI credit card with discount and lot of gifts instead of my old card .He told my DOB, address, and card no he also knew my Mob no and asked me to share some more details, He told me it is all free for reward point in your previous records . But my credit card was debited with Rs. 8956 at Painimo Eco mm on 11th February. Again 12th February debited in my card Amt Rs.5070 at Airtel Pymt bill.Then a lady called asked for my shoe size.Next morning I phoned and told Srinivs Reddy to transaction in my account, he said when the card deliver to you just shown the sms for delivery boy, debited amt deduct for your bill.Again 26th February 3time Transaction Rs.1000 for ACCELYST SOLUTI. Then i talk again Srinivas Reddy about these incident, He said nothing worried .He also assured that this is not a fraud I send a mail to my higher authority to check the all incident. But i am not convinced his conversion.Then I phoned ICICI helpline 27th Feb they said its a fraud case instantly I BLOCK my Card, and I register a compliant on ICICI helpline[protected], Ms. Priyanka give me a SR No[protected]. I also lodge a complain in local Thana (Patui PS.KOL-94)G.D.E No-1901(27th feb) . I wonder as to how a third party knows all my details .My card expiry date 08/2015. Please look into the matter as early as possible. Caution to all ICICI card holders.