ICICI Bank Complaints & Reviews

dear sir/madam
i have paid my all emi, s and not receveid my NOC, my loan cleard in 04/05/12 ( last amt.paid 2818 /-), my loan a/c no.is [protected], fcrm sr.no is 2876618 (acknowledement no.), pls send me my NOC as soon as possible.
Thanking You
Anshuman Malik
mob.no. [protected]

My Add:- House.No C4/761,
School Road, Jagadhri-135003
Distt. Yamuna Nagar,
Haryana

I have registered a complaint of fraud transaction on 20th Sept 2013. I got a service request ID SR[protected]. ICICI has told that your fraud transaction request to be process completed till 1st Nov 2013. But I did not get any response till 1st Nov 2013. When I did Put another mail, they told me to send written application and FIR report. As per our conversation, I sent all documents and application to them on 14th nov 2013. But still they are not able to give me proper response for my service request. I sent documents and application to Bishoy Bedi. chandiwali. Henceforth, I don't want any call, I just want result for my request. A lot of delay already done, I don't want to entertain to ICICI customer care anymore. I am totally going through bad experience of ICICI bank. Almost 2 and half month is going, still they are not able to solve my request. If ICICI bank not able to solve my request, then I will not refer to ICICI to anyone.

Dear team

Greeting of Day!!!

Amount INR 2, 05, 774/= dated 27.11.2013 is not credit into my account number[protected] in ICICI Bank - Name o[censored]RMILA DEVI JAIN in IFSC code ICIC0000723 vide RTGS UTR No. is DEUTH[protected].

Requesting you to kindly check and credit amount in my SB account. Please confirm me at [protected] same at earliest


With regards,

URMILA DEVI JAIN
Mobile : [protected]: [protected]
Raj Niwas, 93 Rishabh Vihar, Nr Crossriver Mall, Delhi 110092
Be Healthy- Be Vegetarian

Dear sir,

I Roopa .H having an a/c in the ICICI bank a/c no [protected]
when i tried to withdraw rs 2000 Once rs2000 totally rs4000 from my a/c[protected] on 30 th November(Today) around 1:30 pm from the AXIS atm SRINAGAR (Bangalore) at the time atm machine switched off so that i could not recievd any money nor any reciept from the atm.
but when i checked the balance from the other atm after an hour the balance was deducted from my a/c.

sir i have already given the complain to the ICICI Bank customer care and also sbi malakapuram but till now no any reply come not the money .

so iam requesting you to take necessary action
my mobile no .[protected], [protected], [protected].
thanks

I started two policies with ICICI prudential life insurance ( no.[protected] &[protected] in 2006. One of them[protected] is lapsed after 2nd premium as company ( ICICI ) showing the cheque of 20, 000 Rs. bounce(which was provided by me as 10, 000 Rs. each for above said two policies through a single cheque) for the policy no.[protected] while the same is cleared in another policy no.[protected]. It was all cleared to the various ICICI company branches by the bank statement. After this, I had done all of my effort from 2007 till now as much as I could e.g.- I go to ombudsman chd., consumer forum chd., consumer forum faridabad (as policy here), many times contacted to customer care, various branches etc. Now, I felt myself helpless as it was all too expensive to me. pls. help me for it. I will be thankful to you

I applied for a ICICI Ruby's card vide application no W[protected] and submitted all relevant documents along with the application i.e., bank statement, current credit cards statements for two months for two different cards, pan card, Aadhar card, photos, ITR for 2-3 years. After waiting for 15 days I called them to enquire about the status they informed me that because I have not submitted the salary slips they are keeping the application on hold. I clearly mentioned in my application that I am a self employed individual. For that they told give us some time we will check from our back end team after few days they informed that they are declining the card application on some other parameters. When I asked them to state the parameter on which they are declining they told they can not clarify as its against there banks policy. When I insisted the person who was attending the call informed me that CIBIL is not up to the mark. When I raised this issue with the higher management they told that no it’s a wrong info provided by the team the reason is something else. So I repeatedly insisted on the exact reason, which they mentioned " In your case, your existing financial commitments are not meeting our requirements." When I asked them to further elaborate the fine lines they informed me, "We would like to clarify that, on the basis of the details provided by you, Bank assesses the applicant on various parameters viz.. income, credit behavior, the nature of the applicant’s employment, repayment track record on any previous loans availed, etc. We understand that that your existing financial commitments are higher that the required parameter set by the Bank. Hence, we regret our inability to process your application for credit card." On my further query they informed me "We have investigated your concern and would like to state as below: As per the CIBIL (Credit Information Bureau of India Ltd.) details, we understand that you are already holding 15 credit cards As communicated to you in our previous e-mails, your existing financial commitments are high i.e. your fixed obligation against the income is higher than the limit set by the Bank. In view of the above, we once again regret our inability to process to your application for credit card. We would like to inform you that the Bank is in the business of loans with a clear retail perspective. The outcome of the application process depends on the information provided by the customer vis-a-vis the findings made by the Bank to fulfill the eligibility criteria. Please note that our inability to sanction a loan to you does not imply any adverse comment on your credit worthiness." All the above allegations are wrong and I can produce proof for each and every allegation which they are rendering against me. I just have 4 credit cards and there is not single default till date I just have one car loan of 11312/- per month and there is not a single month delayed repayment. I don’t have any other loan nor I have done any fraud of any short in any of the banks across country I am ready to face any enquiry. If my standing does not match there parameters how come they are keeping S/B account from me and my wife how they are taking FD's from us. How they are issuing life insurance and health insurance and car insurance to me. I need justice they cannot defame me like this for mere credit card. They have to show me the details of my defaults and my 15 credit cards records. Else i will be bound to file criminal case against them. I have all the mails with me, which I have written to them and received from them in reply.

I’ve two accounts with ICICI Bank - Savings a/c (SBA) and current a/c (ODA). O opened these accounts while I was in Bangalore. After shifting to Howrah West Bengal I have changed my branch of SBA from Bangalore to Howrah through account portability feature. However this was not possible for ODA, hence ODA branch remains at Bangalore. After all these I also registered my new mobile number for iMobile. Now in IMobile I could see list of both my accounts, but entering inside by both accounts shows details of ODA. I can not see details of SBA through iMobile. A complaint was raised through ICICI Bank's internet banking portal in Jul-2013. After so many failed communication on the issue an email was sent to their Office of Head Service Quality, at the same time complaints were lodged in Step 2 and Step 3 from ICICI Bank web site. Since then I am communicating with Office of Head Service Quality and every mail is proposing a new date to resolve the issue. And the issue still persists!

i have paid for icici life time gold policy No.08594086 life cover Rs.490000.00 premium paid Rs.97000.00 paid two times 97+97 which means Rs.1, 94, 000.00 and after two premiums i had mate with an accident and i have tried to claim but they have not given any thing so that i have not paid my last third premium and in 4th year i went and asked them for close and clear the settlement but they said we close and send to you a cheque something like less than Rs.80, 000.00 which means its not even half of my amount which i have paid to them and also i have not received the cheque. the reason of paying this policy that they came to my house more than 20 times and they said it covers disability benefits AND critical illness benefits they given presentation on powerpoint they show me big figers after 10 years, and i need to pay only 3 years balance 7 years they will pay behalf of me. and when i mate with an accident i go under two of them disability benefits and critical illness benefits because I lost my right side hip joint its reconstructed. please make justice to me to get claim and my benefits

DEAR SIR /MADAM i am MALA SAMUEL.working in Italy as seafarer now in India for vacation my problem is that i have made a wire transfer from JP.Morgan bank to my Beneficiary bank [I.C.I.C.I bank] in India. of about 2152 dollars 0n 22 Oct 2013. but that money have not yet reached till today.i have made complaint by calling to your customer care also but they are not responding properly.So kindly do me some needful by contacting ICICI bank or JP Morgan bank So please help me in finding out where is my money now.as the bank says there is small mistake in transfer that is i have not mention reason for payment, ok but this money has to sent back to my JP Morgan bank but they are not doing it because the ICICI bank has not contacted them on this regard Once again i request you to do some need full favor .As soon as possible i will be waiting for your reply thanking you yours' faithful Mala.Samuel Ph.no [protected] ICICI BANK Account no:[protected] Chandanagar branch Hyderabad 500050 Andhra pradesh. India BANK DETAILS: JP MORGAN prepaid account ACCT NO :[protected]

icici merchantscare edc machine is not working for last 8days.on 21st nov2013 i had complianted thorgh customercare, they had promised that it will be repaired same day.daily i call them, they give same promises.till date nobody had called us.i also mailed them at [protected]@icici.ms.com.our mid no. is 50257553.tid no.is37360402. our compliant no.is201311w0677.

I have applied for icici bank credit card in the month of October. My ICICI Credit Card Application Ref No. is[protected], nearly one and half month has been passed but i haven't got any response from bank credit card department. so kindly find the appropriate solution regarding this issue with your abundant intellect. Regards Santosh Kumar Rawat Contact no- [protected]

My Name is Rishi Raj Rudra and I am getting calls from ICICI Bank from Sec 8, Rohini (New Delhi) Branch regarding a personal loan taken on my name in Visakhapatnam in year 2008. I told them I never been to vishakapatnam and I have not any kind of loan or card from ICICI bank but they are not ready to hear, besides this my friends and relatives have also started recieving these calls. Yesterday I recieved a call from Sec 8 Rohini Branch from Advocate Ajay Shukla, I explained him that I was doing Job at Okhla in 2008 and have nothing to do with this case. It is very strange how ICICI is relating me to this Loan when I have never been to Visakhapatnam and never applied any loan with ICICI in any other city. I told collection agents that I am ready to furnish my KYC details but to no help. Does it mean the risk team didn’t analyze properly or was given leverage to the fraudster? Or there could possibly the beneficial person in team for passing on such loan without verification? Or is that bank now want to shift the NPA loss to law abiding citizen like me by pro rata basis for selection because they could not identify the actual loan taker? Many question remains unanswered…. and such things do made people like me mentally weak which further makes day to day life more like hell, but it makes your collection agents, loans team and of course your bank like Lethe surviving on many innocent people life like me. Please remove this fraud loan details from my name Rishi Raj Rudra

I opened ICICI Demat account and they charged me Rs.250/- while opening. Now after a year I received SMS that I have to Rs.505/- again for that. I do not know for what they are charging. I have not used that account in a year. I wanted to close but due to work I forgot. Also those guys did not inform me that I will be charged some Rs.500/- next year. otherwise I should have closed it. Kindly check and revert back. Regards, Gaurav Sotani [protected]

I was very happy with overall professionalism of ICICIBank for more than 5 years till I opened a NPS(New Pension Scheme) account selecting them as POP. Despite of submitting my PAN card copy twice in the ICICI Bank Saltlake branch and assurance by customer support, my NPS TIER-II account got frozen because PAN card was not received by NPS authority. As a result my cheque submitted towards NPS contribution got rejected. I confirmed the same from NPS helpdesk who told they did not receive my PAN card copy from my POP, i.e. ICICI Bank though I submitted the copy not once but twice(22nd July and August 17 - 2013) at your Saltlake branch. I raised a high priority complaint with ICICI Bank customer care and mailed the bank and called them too and I was told I would be getting a call back but though it is almost 48 hours nobody thought it is important to even apologize or contact me. Never ever go with NPS account with ICICI Bank, it will be only harassment. I have faced some problem or other with every NPS transaction this year. I am not sure how can their service become so pathetic for NPS operation only.

Explanation required for the below mentioned deduction [protected] POSDEC CHG/13-10-13/7424/25ST3 28.09 [protected] POSDEC CHG/13-10-13/7424/25ST3 28.09 [protected] POSDEC CHG/13-10-13/7424/25ST3 28.09 Satish Kumar [protected]

I tranfer from ICICI Bank to BOB for an ammount of INR 400000 on[protected] and it was confirmed that it is successfully transfer to RBI (Ref.[protected] from their end. But Beneficiary bank “BOB” has not received sofar. Thanks, G.daspoddar Abu Dhabi UAE [protected]

My account was debited last month and this month also, to get the information for the same I went to my home branch but there executive like SHILPA was giving me the wrong information and when I was trying to cross Question she was very rude to me, suddenly the duty branch manager NIRANJAN GUPTA poked his nose in between the conversation and to my utter shock he was also giving me the wrong Information. I wonder how these guys got the Job in such a reputed bank where so many smart and Intelligent people are still struggling for the Job. I never knew that this will happen to me, I have been the customer of icici bank since 4yr but these guys were treating me as I am a beggar. I don't know it happens every where or only in my Branch, so please its my request to all, make sure that you get all the Information while opening the account in this Branch There Contact Detail is ICICI BANK LTD - H-1- BLOCK - B- GIRDHAR COMPLEX- SHALIMAR GARDEN EXTENSION 2- SAHIBABAD- GHAZIABAD.201005 Contact:[protected], [protected] Ifsc Code- ICIC0000885 ICICI BANK KHAYAL AAPKA WOW WHAT A NICE WAY TO KEEP KHAYAL OF THERE CUSTOMER

sir S Meenal & S Ramanathan We have a demate A/C in icici bank Annanagar Avenue Third.Chennai DP id 303028 client id xxxxxx11 Two certificates of indusind bank were sent to demate on 27/10/2013 through Annnanagar branch Chennai When we were out of our residence and came back our servant maid had handed over a cover in worn out condition .In that cover we found indusindbank cetificates ina wornout condition.The person who threw the cover near my main gate could not be identified.The worn out certificates were shown to the manager and concerned staff on 18/11/2013 This matter had been reported to HELP DESK also.Requestto take action to replace the worn out certificates with new one. Email [protected]@yahoo.com cell [protected] Land line[protected].The Dmate section staff is misguiding us .She is dragging on this matter for the last three months.The manager is considering our complaints seriously. Thanking you withregards S Meenal

On 13/11/2013 at 1351 hrs I received an mail from ICICI Bank regarding an transaction of Rs. 4940 on my ICICI Bank credit card No. [protected]. Seeing that mail I immediately called on ICICI BANK customer care no.[protected] regarding that. Between the call when I was asking them to block the card and the transaction I received two more mail regarding two transaction of amounting to Rs.10182 & Rs.18600. The total fraud transaction was of Rs.33722. I complained them for the same also. Then the customer service executive advised me to complain the same with the local police. The same was done by me and confirmation mail with all the attachments was send to the customer service of ICICI Bank. On 15th Nov 2013 I received a mail communication from ICICI Bank that the transaction was made by my mistake only and I have to pay the amount. But why will I pay the amount when the transaction was not made by me and I have not shared the secret numbers to any one. Please help me. I am in desperate problem and harassment.

Hi, I am Aditya Mittal, I have applied for ICICI Coral credit card this October( its been nearly 2 months). I was worried about the delay of receiving the credit card, still not have received and by a surprise I got a bill for the credit card with amount Rs. 561. Please justify paying for something without even using or even receiving it. I just want to get the card or cancel this card. This is preposterous and i don't think so that if the bank cannot track my credit card dleivery and bill properly, how come there is a gurantee that they will track my transactions carefully. Regards, Aditya [protected]