ICICI Bank Complaints & Reviews

Dear sir / madam,

This is to bring to your notice that a particular agency Siddhi business solutions has been harassing me for outstanding payment on my ICICI bank credit card.

I do not like the un-courteous way that they speak. They are absolutely not upto ICICI brand image.

They call on Sunday afternoon also which is not correct.

They have made it a one point agenda to harass people.

There are sometimes when timely payments are not made.

Their details are as under:

Sandeep Sharma is 1 person I could get the name of. Others don’t tell their names and also do not tell which agency they are calling from.

Numbers:

1. [protected]
2. [protected]
3. [protected]
4. [protected]
5. [protected]

Please note, ICICI is not going to retain customers but lose them if this is they way their customers are treated. Please look into my records. I am long standing customer and more or less regular on payments.

Shireesh

Hi, I am currently holding an ICICI bank credit card 4375********0006. When I have applied for credit card I was told by your representative that the annual fee will be waived off if you do a min. transaction of Rs.25, 000. But even after doing transaction of around 40, 000 they charged me the annual fee. When contacted their customer care they told me that the min. transaction required is Rs.50, 000 and not Rs.25, 000 as informed to me. I tried to explain them what I was told by their representative but they are not even bothered to listen. I even asked them to take a request for cancellation if you can't stick your words as I don't have faith in this bank any more. Today they only charged for annual fee, tomorrow they might starting charging for some other things. But they are not even ready to take request for that as well. Kindly help me in getting my money back and if required I am ready to give up this useless bank's card. Thanks Sailesh +[protected]

This is regarding-Service Reference Numbers SR[protected] and SR[protected]. I did not receive any update/progress from ICICI bank except asking for my cooperation. I do not know what kind of cooperation you are expecting from me after loss all my 6 and half years savings!!! I have already filed the FIR. I have the following points to highlight to you as well as to our Corporate Finance team as there is fault in ICICI BANK work process I believe. 1. The Fraud has been done from ICICI Bank to ICICI bank fraud accounts only! 2. It was the Bank's responsibility to reconfirm with me before the transaction and not informing after the Transaction. 3. When the account balance is going toward a negative (-2.5*****) balance, how come Bank can allow that transaction? 4. I blocked my accounts on 12th Morning, whereas the Linked FDs got auto-sweep on 12th later on and went to the Fraud account!???? 5. 4.52000 has been withdrawn from three accounts on a single day and Some has been withdrawn from the Branch itself and some ATM transaction of ICICI bank. Now if there is more than 50K transaction, PAN card and proper authorization I believe needed. There is ATM withdrawal Limit as well as Cash withdrawals policy. All the branches have CCTV also. I want to know when I would get back my hard earned money in my Account.

I have done a transaction in my ICICI Bank A/c no[protected]Saligramam Branch) to SBH Account number [protected](JawaharNagar Branch) dated 08/04/2014 through NEFT with following manners. Beneficiary Name: Sridhar N Beneficiary's account number: [protected] IFSC Code : SBIN0007582 Transaction Value Date: 08/04/2014 RBI Reference number:[protected] ICICI Bank RESPONSE IS We find your fund transfer through NEFT is successful.And they gave me RBI transaction reference. SBH BANK RESPONSE IS We have not yet received the fund. And we have no idea to track the transaction using the RBI reference number. How can i contact RBI using this reference. Any one can help me to track the transaction using this reference number. since transaction to till today the beneficiary did not receive amount I am not understanding that it is passed around 7 days and how more time banks will take to sort out this problem. I am very sad this type of banking. I request you to please help me on this issue

Dear Sir/Madam,

I Ganapathy.B & my ICICI bank credit card No.
[protected] is hacking some unknown Person fraudulent online transaction
done on 08.01.2014 in my credit card account. I have received an sms at 08:04
PM stating that there is a transaction of Flip Kart worth of Rs, 31, 500%.when I
was immediately call to customer care officer & informed to them & am
Not done this transaction & kindly block my credit card & stop the
transaction immediately like that i inform to customer care officer .Finally
they said don’t worry about this money within 7 working days Refund your money
& we issue a New credit card also like that they said & they
immediately issued a New credit card in 3 working days .But I wait for 7 days
they do not solve the in money problem . After 7 days Money issue they do not
solve. So that am Finally decided to complain a Cyber Crime Police Inspector of
Mr. K.Sudarshan Reddy File the FIR [FIR:11/2014[23.01.2014] A.P.P.M.Orders
470, 500 ] in Cyberabad near Gachibowli & Cyber crime police was find
out this fraudulent transactions is done in New Delhi some unknown person
his details Crime Branch Police only having. Kindly if the bank give a timeline,
cooperation & some of solution mean I will be a very happy in my life so
that my side also Crime branch police will investigating and full hope with
Cyber crime police will catch that fraudulent person soon and money also
recover soon back
kindly give a some of valuable solution for me & waiting for your replay..

Note:

Cyber crime
police investigation is going on but the bank not supporting me they are putting
late fee, service tax all this things, this transaction am not done & why
should i pay.

Thanks
& Kind Regards,

Ganapathy.B,

Voice:[protected]

Mail.Id,
[protected]@gmail.com.

Hi, I made a payment of Rs. 11, 311/- today Electricity bill for service#[protected] from eseva site. The transaction from ICICI netbanking was successful however I got the below error code. Could you pl provide more details on this and check for the resolution at the earliest Thanks, Ravi [protected]

Hi Team
I am having Salary account in ICICI from last 6.5 years and my account no. is[protected]. I was just checking my bank statement and got the shock because my account has been debited as SMAB Chgs-Jan14+Stax 43.26 i.e INR 393.26 and SMAB Chgs-Feb14+Stax 43.26 i.e INR 393.26. I don't have any mail informing about this MAB charges. I have no Information from ICICI. No call, no mail and no message. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e."levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. This is really ridiculous as my money is deducted with out my notice. Thanks, Ambika Prasad Mahalik

Dear Sirs:
I feel sad in sharing with you that the esteemed organization like yours shows no sign of maturity when it comes to dealing with one of your regular customers.
I had been using ICICI Credit Card and if you go by my records you will see that I have been paying installments timely. It is not that I am refusing to pay the outstanding; all I need is some more time. I have passed through very rough time. It was almost like hell broke on me. I met with an accident and injured both my legs. I was admitted in Gangaram hospital of Delhi for almost 1.5 months, which resulted in loss of job. I had suffered physically, financially and mentally.
My luck landed me in Dubai, where I am trying to meet my ends. I am trying to lighten the burden of debts on my shoulders. There are several debts which I need to pay on priority basis or else I will have to repent big time. Hope you understand what I mean.
Sir, all I request you to show some kind of mercy on me. I need time till September to clear the amount I owe to you or else if you can and if there are possibilities, I am ready to pay the same amount in installments.
Also, I request you to please instruct your collection team to behave sanely for they have made my life miserable by giving me calls even at odd times. The agony does not end here, they have moved to that extent that they have called up at my present HR department and have placed my complained. This was something that I do not expect from organization like yours. I am not a fraud. All I have asked from your collection team is either time till September or permission to pay the outstanding amount in installments. Calling up to HR will result in tarnishing of my image and the consequences you can imagine. If I lose my job, and if I am render jobless how do you expect me to pay the debt then?
I did not want to name any one, but the trauma that I am facing everyday has become so unbearable that now even though I am not willing to but still I have to take the name of Mr. Ankur Singh, for he seems to very indifferent. He does not know how to talk. He has been using abusive language and has been terrifying me of dire outcomes. No organization trains their employees to behave rudely to their customers. He dare not use such language with any of your customers again as it might result in you losing your hold on customer base and that will present ugly face of ICICI Bank. I know it is his job that demands regular follow ups, but then there has to be tinge of humanity and sympathy; and way of dealing with your customer. What if any of you falls in the place and see the same time that I had seen? Just think. After all we all are human beings and there are thick and thin days in our lives.
To conclude I just want you to consider my plea of either providing me time till the month of September 2014 or permit me to pay the amount in installments.
Hoping for some empathy.
Thanks & regards,
ABHINAV CHATURVEDI
[protected]

Hi, I am having a salary bank account in ICICI Ashram road branch from last one and half years and my account no. is[protected] My contact number is : [protected] I was just checking my bank statement and got the shock of my life. My account has been debited by MAB charges thrice in last 3 months. 26/12/2013 SMAB Chgs-Nov13+Stax 43.26 393.26 16/01/2014 SMAB Chgs-Dec13+Stax 43.26 393.26 22/02/2014 SMAB Chgs-Jan14+Stax 43.26 393.26 I tried calling the Ashram road branch at[protected] / 4322. but there was no response. I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

Dear Sir,

We had Current Account named Mahavir Agencies with A/c. No.[protected] with ICICI Bank Ltd. (Moti Khavdi Branch) since long time.
Every month our above a/c statement (Auto Generated) received via e-mail & courier also. But from November - 2013, we had not received any account statement via e-mail or courier. We had lodged our complain with ICICI Bank - Jamnagar Main Branch. But every month they told...

I made a recharge for my aircel number [protected] for Rs . 500 and for number [protected] for Rs. 100 both the amounts are deducted from ICICI Bank Account but no recharge has been made to these numbers.
The payment details are as follow for [protected]


Payment Id[protected]

Amount (Rs)INR 500.00 Date of Payment17/03/2014Payment StatusSuccess Payment Remarks0728

I have not received Redemption of four TAX SAVING BONDS-082001-TSB of Rs.5, 000/- each bearing Certificate Nos. from 26436 to 2626439(both inclusive).
Redemption was due on[protected].
My present address is :-
P.B.BHIMJIANI, Flat No.401, Sapna CHS LTD., SECTOR-6, RDP-10, PLOT-4, CHAARKOP, KANDIVALI(WEST)MUMBAI
PIN 400067
email ID [protected]@hotmail.com Mobile No.[protected]
Bonds are in the name of :-
PRAVINCHANDRA BHAGWANJI BHIMJIANI jointly with MRS.VIMLA P BHIMJIANI

I had a fraud transaction of Rs 20000 on my Icici bank debit card from mukerjee nagar atm on 29th march 2014. I went to mukherjee atm for cash withdrawal but due to some technical error i had to cancel the transaction.when i came out from atm i got a transaction message of Rs20000. I called customer care and filed two complaints till now but got the reply that transaction was successful. I filed police complaint and requested cctv footage from mukherjee nagar bank branch but after 3 business days i got to know that they dont have a cctv footage. I filed one online complaint and sent the email to icici bank grievance redressal officer on 8th april but havent received any reply till now. please help

Respected Sir/madam, I am B Rangu from kolar, Karanataka. I have opening new ICICI bank account on 19th march 2014 with the amount of 36000 rs/- and they give me the account number[protected]. and ATM card also given . After the one week ATM CARD not working and 2 times i have received sms In my mobile. your icici a/c debited Rs.5000/- .but that transaction not made by me. someone made that transaction without my knowledge.on seeing total amount Rs 36000/- fully taken by the bank staff.so i enquired the bank manager but he is not responding and he told The amount was taken by the icici bank staff. Now the account is locked condition Please help me to re-credit my money plsssss... ICICI BANK Sri Gowri nilaya MG Road cross cottonpet, Kolar Karnataka-563101 B Rangu kolar mobile;[protected] [protected] Complaint Status

HELLO Account number Home loan LBBNG[protected] I have taken loan in year 2006 Rs 9 lakh, Total EMI Amount paid as on date = 9, 67, 779, Balance remaining / pre closure due as on 8th April 2014 =8, 71, 472 18, 39, 251 TOTAL I h ave given ECS to citi bank in the year 2011 and 2012 2 time ECS Not debited my account, where as checked in my bank balance was sufficient, asked bank they quoted in sufficient fund. i have given bank statement for proof to mr kv kamath and top management all secretary they informing ask citi bank, when we ask citi bank they directing inform icici bank to speak to us. FRAUD ICICI bank charges penalty against this rs 7000/ frequent threatening calls from chennai branch, initially asked to check actaul problem no one bother bank has changes policy that existing customer can change thier plan from floating to fixed by paying 1% charge and giving agreement which was started from last 5 years, which is not know to me I have not converted loan because of no intimation, my home loan running at 13% rate of intertest when asked bank, which i have lost more than 4- 5lakh rupees extra payment neither bank has sent any intimation to existing customer nor any SMS, nor existing customer known i have lost more than 7+ lakhs because of ICICI bank employees blunders, which I was files complaints in consumer court even civil court of frauds . beware of taking loan in ICICI bank, my debit card, car loan every thing closed so far only left home loan. most distrusted and most worst banking service providers ever seen, regards., nithin [protected]

Respected Sir/madam, today i have received 1sms In my mobile. your icici a/c debited Rs.5000/- .but that transaction not made by me. someone made that transaction without my knowledge. but debited my account. after that i locked my debit card & police complaint also. i called ICICI customer care. they are taking more them 1hr. but NO good response also.. Please help me to re-credit my money plsssss... ICICI BANK annna nagar branch chennai- S.Murali [protected] [protected]@gmail.com

Dear Sir, I have worked with ICICI Bank from 29/07/2008 to 15/03/2011. Due to unavoidable circumstances I have resigned from my service and left the organisation on 15/03/2011 and moved to a different state. At time of joining, in my offer letter, it was mentioned that either I have to serve 90 days after resignation or I have to pay notice period amount. Hence I served part of the notice period and intimated them to recover the dues for such shortfall in notice period. Thereafter they have completed my full and final settlement and provided me with a relieving letter. However the last working date mentioned there is 5/05/2011 in place of 15/03/2011. Hence I request the esteemed bank to look into this issue and provide me with a correctly dated relieving letter and experience certificate. Name: Sujesh Suseelan EMP ID: 179426 Contact: +[protected] -- Regards Sujesh Suseelan

Dear Sir, I have worked for ICICI Bank Ltd from 29/07/2008 to 15/03/2011. Due to unavoidable circumstances, I had resigned from my service and moved to a different state. At time of joining, in my offer letter, it was mentioned that either I have to serve 90 days after resignation or I have to pay notice period amount. Hence I served a part of the notice period and agreed to pay the balance amount as required. Thereafter I have completed my full and final settlement with ICICI Bank Ltd and have received my relieving letter. However the date mention in the relieving letter is 5th May 2011 in place of 15th March 2011. Hence I request the esteemed bank to look into this issue and provide me with a correctly dated relieving letter and experience certificate. Name: Sujesh Suseelan EMP ID: 179426 Contact #: +[protected] -- Regards Sujesh Suseelan

Someone hack my debit card and purchase from my debit card from rs.60000 but i dont know who is ?? when i going on police station for write "FIR" then police officer not give me proper answer and he not write my fir.. when i going on to icici bank manager ring road then manager told me your work in progress.. What i do you know this type goverment answer not expect from them.. i hope u read my complaint and contact me for further process...Mo.[protected]

we received allotment advice regarding allotment of one bond of rs 5000/ in name of nilima gopalka, ranchi but till now we has not received redemption amount.we came to know that the company merged with icici bank.please confirm the payment immediately.