Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Apr 24, 2024
Complaints 23614
Resolved
14242
Unresolved
9372
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
934
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 958

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
minprabha
from Angamali, Kerala
Report
Copy

edc machine not working

Address:Ernakulam, Kerala

icici merchantscare edc machine is not working for last 8days.on 21st nov2013 i had complianted thorgh customercare, they had promised that it will be repaired same day.daily i call them, they give same promises.till date nobody had called us.i also mailed them at [protected]@icici.ms.com.our mid no. is 50257553.tid no.is37360402. our compliant no.is201311w0677....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
santosh_rawat
from Noida, Uttar Pradesh
Report
Copy

Applied for credit card but not yet received

Address:Chennai, Tamil Nadu

I have applied for icici bank credit card in the month of October. My ICICI Credit Card Application Ref No. is[protected], nearly one and half month has been passed but i haven't got any response from bank credit card department. so kindly find the appropriate solution regarding this issue with your abundant intellect. Regards Santosh Kumar Rawat Contact no- [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
rajveer101
from Gurgaon, Haryana
Report
Copy

Getting Calls Regarding Fraud of a Loan

Address:New Delhi, Delhi

My Name is Rishi Raj Rudra and I am getting calls from ICICI Bank from Sec 8, Rohini (New Delhi) Branch regarding a personal loan taken on my name in Visakhapatnam in year 2008. I told them I never been to vishakapatnam and I have not any kind of loan or card from ICICI bank but they are not ready to hear, besides this my friends and relatives have also started recieving these calls. Yesterday I recieved a call from Sec 8 Rohini Branch...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gaurav Sotani
from Banswara, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Direct has deducted amount without prior intimation

Address:Pune, Maharashtra

I opened ICICI Demat account and they charged me Rs.250/- while opening. Now after a year I received SMS that I have to Rs.505/- again for that. I do not know for what they are charging. I have not used that account in a year. I wanted to close but due to work I forgot. Also those guys did not inform me that I will be charged some Rs.500/- next year. otherwise I should have closed it. Kindly check and revert back. Regards, Gaurav...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ahirjoy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment by ICICI NPS Team

Address:Kolkata, West Bengal

I was very happy with overall professionalism of ICICIBank for more than 5 years till I opened a NPS(New Pension Scheme) account selecting them as POP. Despite of submitting my PAN card copy twice in the ICICI Bank Saltlake branch and assurance by customer support, my NPS TIER-II account got frozen because PAN card was not received by NPS authority. As a result my cheque submitted towards NPS contribution got rejected. I confirmed the same...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
satish.05k
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reason for deduction for below mentioned statement

Address:New Delhi, Delhi

Explanation required for the below mentioned deduction [protected] POSDEC CHG/13-10-13/7424/25ST3 28.09 [protected] POSDEC CHG/13-10-13/7424/25ST3 28.09 [protected] POSDEC CHG/13-10-13/7424/25ST3 28.09 Satish Kumar [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gdp_kgp
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fund Transfer through NEFT not credited to beneficiary account

Address:Paschim Medinipur, West Bengal

I tranfer from ICICI Bank to BOB for an ammount of INR 400000 on[protected] and it was confirmed that it is successfully transfer to RBI (Ref.[protected] from their end. But Beneficiary bank “BOB” has not received sofar. Thanks, G.daspoddar Abu Dhabi UAE [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
gaurav.83
from Mumbai, Maharashtra
Report
Copy

Providing Wrong Information

Address:Ghaziabad, Uttar Pradesh

My account was debited last month and this month also, to get the information for the same I went to my home branch but there executive like SHILPA was giving me the wrong information and when I was trying to cross Question she was very rude to me, suddenly the duty branch manager NIRANJAN GUPTA poked his nose in between the conversation and to my utter shock he was also giving me the wrong Information. I wonder how these guys got the Job...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
s mEENAL
from Guruvayur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indusindbank certificates sent for demate wre nthrown near my main gate in worn out condition

sir S Meenal & S Ramanathan We have a demate A/C in icici bank Annanagar Avenue Third.Chennai DP id 303028 client id xxxxxx11 Two certificates of indusind bank were sent to demate on 27/10/2013 through Annnanagar branch Chennai When we were out of our residence and came back our servant maid had handed over a cover in worn out condition .In that cover we found indusindbank cetificates ina wornout condition.The person who threw the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ayanb015
from Pudur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transaction on my credit card

Address:Gurgaon, Haryana

On 13/11/2013 at 1351 hrs I received an mail from ICICI Bank regarding an transaction of Rs. 4940 on my ICICI Bank credit card No. [protected]. Seeing that mail I immediately called on ICICI BANK customer care no.[protected] regarding that. Between the call when I was asking them to block the card and the transaction I received two more mail regarding two transaction of amounting to Rs.10182 & Rs.18600. The total fraud transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
aditya_mittal312
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill generated before receiving credit card

Address:Pune, Maharashtra

Hi, I am Aditya Mittal, I have applied for ICICI Coral credit card this October( its been nearly 2 months). I was worried about the delay of receiving the credit card, still not have received and by a surprise I got a bill for the credit card with amount Rs. 561. Please justify paying for something without even using or even receiving it. I just want to get the card or cancel this card. This is preposterous and i don't think...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ajaysharma786
from Jaipur, Rajasthan
Report
Copy

complaint regarding the ATMDEC

Address:Sonbhadra, Uttar Pradesh

the amount of rupees 28.9 rupees is debited from last 2 months. when i explore it on the internet i found that the amount is deducted due to insufficient balance in the other bank ATM. I dnt know why the customer is paid the amount for this. please clarify the matter...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Thiruvananthapuram, Kerala

i have been using a Federal Bank - ICICI Bank co branded credit card for years together, atleast for more than 5 years. There was an amount due on my card, but was blocked (permanently/temporarily) without even intimating me. Why was this done ? How do i get this unblocked ? Please let me know. ICICI customer care does not give me a satisfactory reply afterall.

Jacob Mathew
Mob: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanket Jain20
from Delhi, Delhi
Report
Copy

Blocked debit Card

Address:Jaipur, Rajasthan

My debit card is blocked for some days. I made some mistakes while making online payments. My account number is[protected] My card no. is [protected] Kindly unlbock as early as possible. I have tried calling on customer care, but no response from there too....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
deepakkumarpanda
from Mumbai, Maharashtra
Report
Copy

Grievance against ICICI , Policy :16862297

ICICI Prudential Policy number : 16862297 Branch : ICICI Bank, Sundargarh, Odisha Agent code : 7157828 In Jul'12, my mother's one of the policy matured and she withdraw a sum of 50000/-.She was willing to put the amount in fixed deposit, however she was approached by an employee of ICICI bank, who convinced her to open a new account which was some sort of "growth fund" which would pay more interest than FD, as described...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
rajesh1977
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about to cancel family first Advisory plan

Address:Vadodara, Gujarat

I want to cancel my family first advisory plan because it is not same as explain me on phone.While on they have explained me about five benefits but when I read the details on email which was sent to me. My credit card a/c has been debited of Rs.9990/- by generating OTP. So please help me on this matter soon....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
rakeshsharma2
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Visited ICICI Sec 17 C Chandigarh for Fixed Deposit 2 lakh. they put money in ICICI Prudential

Address:Chandigarh, Punjab

I visted icici bank for fixed deposit. But I had not knowledge that ICICI bank is number one to exploit his old bank customers. Day was 28 feb 2013. employee rajesh said today is last working and closing day so I will get FDR by currier. But bank put my money in ICICI Prudential which I came to know on receipt of Policy. Same Day I visit bank and returned original policy and asked for refund which they agreed but one completion of free look...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Swarali28
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG DEBIT ENTRIES IN SAVINGS ACCOUNT

Address:Pune, Maharashtra

PLEASE GO THROUGH BELOW LETTER WHICH IS SENT TO ICICI CUSTOMER CARE AND CHICHWAD BRANCH. PLEASE HELP ME TO GET MY MONEY BACK WHICH IS WRONG DEBITED FROM MY SAVINGS ACCOUNT. MY EMAIL ID IS : [protected]@gmail.com [protected][protected][protected][protected][protected][protected][protected][pr... Date: 24 October 2013 From: Mrs. Swarali G. Jogdeo Flat...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
itbri53
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal Charges without intimitation

Address:Gandhinagar, Gujarat

Dear Team, Complaints against ICICI Bank LTD, Gandhinagar Sector 16, Gujarat, IFSC Code : ICIC0000165 I have my salary account with ICICI bank since last 7 years. I have registered few ECH for payment of 1000 rs to my matual funds. Due to some emergency problems i had width-rowed money from my account and also not wanted to deduct money from my account for ECH and I was told that matual funds are not applying any charges for the same. As...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
A
ajmer96
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product is changed without intimation and bank is deducting heavy charges

Address:Bangalore, Karnataka

HI, I am holding ICICI Saving acct since last 6 years with Indira Nagar branch, Bangalore, at the time of opening the acct they told me to maintain 5000 rs avg balance quarterly. Since last six years I am maintaining the avg balance and never been charged. Since last two months ICICI bank is charging me 280 rs as MAB charges for not maintaining the avg balance. When I inquired they told me that the amount is charged for not maintaining...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy