Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Apr 24, 2024
Complaints 23614
Resolved
14242
Unresolved
9372
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
934
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 959

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
mangal rathore
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Senior officials monitored and Terminated with out intimation

Address:Janjgir-Champa, Chhattisgarh

Soumendra Mattagajasingh <soumendra.[protected]@icicibank.com> Sat, May 11, 2013 at 7:14 PM To: mangal singhrathore <mangal.[protected]@gmail.com> Cc: TK Srirang <srirang.[protected]@icicibank.com>, Anirudh Kamani <anirudh.[protected]@icicibank.com>, Vikas Bhauwala <vikas.[protected]@icicibank.com>, Ajay Pandey <ajaykumar.[protected]@icicibank.com>, Abhishek Jain <abhishe.[protected]@icicibank.com>, "kumar.[protected]@icicibank.com"...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
narvapradeep
from Coimbatore, Tamil Nadu
Report
Copy

Deducting amount for different reasons

Address:Hyderabad, Andhra Pradesh

Hi, ICICI Bank is now a days deducting amount for different reasons. If customer is not checking the statements frequently and not raising any complaints, it will be unnoticed.. This is the 3rd time in 1 week I'm raising a complaint on ICICI, for different reasons.. This is unethical. We request bank to take care of such non-sense charges.. Recently, my account got debited with the following info - "POSDEC CHG/14-09-13/0646/25ST3 ...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
deepaktyagi
Report
Copy

fraud transaction from my account

Address:Faridabad, Haryana

hello sir my name is DEEPAK TYAGI s/o sh. prempal tyagi. village gharora .post office tigaon but now at this time i am out of india i am a student .so please sir guide me how can i solve my problem, i want your help to file a fir, sir on 08th october 2013 there is some unknown transection happened in my icici account on the same day 8th october 2 transection of each 2700rps, total 5400rps were done these trasection happened through VIN/APPLE...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
D
docsagmo
from Delhi, Delhi
Report
Copy

Regarding false history of credit card with CIBIL

Address:Pune, Maharashtra

My credit card no was #[protected] . ICICI charges Insurance premium on my credit card in year 2006 which I never had with bank. After many times complaining on consumer care no. they did not refunded.Surprisingly there is no procedure for written complaints in ICICI bank and nor they give any acknowledgement for it( this is the way international bank works in INDIA).In year 2007 they again deducted insurance premium from the credit...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Gurgaon, Haryana

Ms. Jyotica Jaggi, Customer Care Manager, Mumbai who said on record that there is no specific procedure for complaint submission to a branch of ICICI. While other banks take all kinds of written complaints and forward to the bank, ICICI branch may refuse to even take the complaint and give acknowledgement !! I made a debit card transaction on 3rd September, 2013 favoring DHBVN, favoring Rs. 23, 443/- . But the statement of the bank showed...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
chetas desai
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue of credit card on False Marketing Promise of free life time card with no annual renewal charges

Address:Mumbai City, Maharashtra

I, Mr Chetas D Desai, aged 50 working for Gammon India Ltd, was recently on 22nd October issued a "Coral" credit card by the ICICI Bank of India and charged a registration fee for the card for Rs 1000 Plus service tax. While issuing the card the marketing executive had promised that thsi will be a life time free card with no renewal charges as my company was a "A" group company. while signing on the form I had noticed...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
nitinicici
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non reversal of fuel surcharge on HP outlet

Address:Sonipat, Haryana

On 5/10/2013 i have swap credit card on HP outlet for Rs 1000 fuel filling. they have charged Rs 28.09 extra as fuel recharge. today on 30/10/2013 i have spoken to customer care and they told me that u havent swipe it from icici card machine thats why charges are not been reversed. before issuing me a card none of these things were informed to me. it means whenever i have to refill fuel first i have to ask person do u have ICICI swipe machine...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sibgathzaki
from Bengaluru, Karnataka
Report
Copy

not returning back our money (Rs 3,50,000/-)

Address:Bangalore, Karnataka

i wanted to buy a flat for Rs 19, 50, 000/- (deal with flat owner) for this an advance amount of Rs 3, 50, 000/- is given to flat owner and for remaining amount (Rs 16, 00, 000)i applied for loan (ICICI bank) for this flat owner given all the documents in xerox copies to proceed the loan, but he did'nt told that he having a loan on that flat in another(federal bank) bank about Rs 11, 00, 000/-, he kept all original documents in that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shalini Venugopal
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Suspense amount deducted from my salary account

Address:Coimbatore, Tamil Nadu

I have been deducted 28.09 twice on 26/10/2013 by ICICI bank from my salary account with a comment "ATM DEC CHG". Need a justification on this. If it is related to insufficient balance/Bank debit card withdrawal transaction being denied by another bank ATM, please understand I did NOT use my debit card for any type of withdrawals, as I myself know whats the current amount in my account. If it is a RBI rule, I do not see this rule...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manoj Kumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank Cheating their Customer

Address:Mumbai City, Maharashtra

Dear Member’s

ICICI Bank Cheating their customer’s and playing game with their account and money and also their rights.
I have stopped the payment of cheque on the basis of cheque number, but icici bank deducted Rs. 393.26 from my account reason for cheque bounce.

After lots of harassment to me and also don’t response from ICICI end. After ICICI blind game ICICI have credited Rs. 350...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
prabhu81
from Auroville, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ill-treated

I am privileged a/c holder in ICICI-Villupuram Branch.Last week I happen to go Pondicheery to redeem some of my Insurence policy as the share market was trading at peak levels.In Bajaj Alliance they asked to show passbook, ID proof and Pan card.I had every thing except the passbook, so they ask me get an aknowledgement from the local branch with authorised seal and sign.(that I have an a/c with that bank)
In the ICICI branch near Indira...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shyam Singh Tyagi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repayment of housing load

Address:Ghaziabad, Uttar Pradesh

Dear sir I got home loan of amounting Rs. 30 lacs from ICICI Green Park New Delhi vide no. LBDEL [protected] and monthly depositing through their collection clearance agency. In this regard, I filled up form to change mode of payment through ECS instead of Electronic Clearing Service for debiting home loan installment from the Corporation Bank account and got it certified from Corporation Bank. But ICICI Green Branch New Delhi returned my...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
rajesh1977
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About deduction amount of Rs.9990/-for familyfirstplus plan

Address:Vadodara, Gujarat

I, Rajeshkumar Rohit Complain about the deducted amount of Rs.9990/- for familyfirstplus plan.On 9th October 2013
a call was received from icici lombard.They have explained me about plan just then I have been talked on IVR and thenafter they emailed me details.After reading the details I relize that plan is not proper for me. They have explained me about Five benefits which useless for me as emailed details.Without wasting time I sent...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sshiva311
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Not Issued and documents withheld since 1 month

Address:Mumbai City, Maharashtra

Hi I am Shivkumar Pitchumani, I have applied for ICICI CORAL Credit card through one of your service agent Mrs Shreya and Mr Nikhil ( ICICI Boravali West Branch). My reference number is[protected]. Till now there is no whereabouts of my credit card and none of ICICI Borivali West Branch agents Mrs Shreya and Mr Nikhil are replying to my call. My main concern is the documents which I have submitted because it should not be misused....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
som srivastava
from Lucknow, Uttar Pradesh
Report
Copy

non transfer of reward point in pay back account

Address:Lucknow, Uttar Pradesh

i was issued choral card in july 2013 and since then no reward points are being transferred in my payback account.so many complaints have been made but they hold my phone with no reply. card no.[protected] som srivastava mobile no.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
indu anand
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unduly charged interest & Late payment fee and wrong information given

Address:Gurgaon, Haryana

Hi, I recently got an ICICI credit card and after my first statement generation requested for the statement generation date to be changed to 18th of every month. The call was made on 13th Sept and was attended by Neethu who confirmed that a statement would now generate on 18th Sept. I called on 18th to verify if a statement has been generated and was advised it would now close on 18th Oct. However I received a message from ICICI on 3rd...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
pnaithani9
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ONLINE USER ID PASSWORD GENERATION

Address:Gurgaon, Haryana

FROM LAST 3 DAYS I AM CONTINUOUSLY TRYING WITH ICICI BANK OFFICIALS ON THEIR NON-TOLL FREE NUMBERS (from 14.10.13 i have made 14 calls ) TO ACTIVATE MY USER ID PASSWORD BUT IN VEIN. SERVICE REQUEST GIVEN TO ME ON 17.10.13 WAS SR[protected] FOR MY A/C NO.[protected] & TOLD THAT I WILL BE ABLE TO GENERATE THE PASSWORD ONLINE AFTER 2 HOURS WHICH WAS NOT THE CASE. This is the worst bank even worse than some govt. banks. Urge...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sanjay Tale
from Pune, Maharashtra
Report
Copy

With out Permission MY Bank Account Statement Was ISSUED.

Address:Nagpur, Maharashtra

Dear Sir / Madam,
I am daily basic see your Programming for CNBC awaz like Peherdar, Money control, and many more This is a My favor ate Channel since 7 to 8 years and I am seen contentiously your programming.

Sir, I am account holder in ICICI bank Civil Lines, Nagpur since 10 years and having my Saving Account / Salary Account in this bank and suddenly in month of OCT-12, My bank account statement Issued from ICICI...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
keerthi muniganty
from Hyderabad, Telangana
Report
Copy

Billed twice ,though paid the amount on time-CREDIT CARD

Address:Hyderabad, Andhra Pradesh

I have my ICICI credit card been overlimit, becasue ICICI team only charged Annual fee for which should not be there on my card and because of which for that month its been overlimit, and been charged for the overlimit and also paid the complete amount last month on time But again I am been bill for the overlimit and annual fee twice.. When I call customer care no response from them. This is the second time I am facing very bad experience...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
keerthi muniganty
from Hyderabad, Telangana
Report
Copy

Paid Overdue amount but still been bill again

Address:Hyderabad, Andhra Pradesh

My Credit card limit is 35000, I have used the card overlimit once and was been billed for it.And paid in on time But again they billed me after me paying them 35200... Am am Really fed up with the explanation the ICICI Customer care rep's give about this. Aleast I think writing in this forum will solve my problem--for any query's please email me at keerthi.[protected]@gmail.com Thanks, Keerthi...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy