ICICI Bank Complaints & Reviews

I had a transaction of Rs. 5000 from New Boor Colony ICICI ATM Faridabad (Txn no. 134768 time 20:38:44 Dt[protected], ATM ID SEADA559) Surprised to see that one 500 Rs. note coming out with celotape fixed. It was separated in two parts and fixed with celotape. Why ICICI bank put this type of note to ATM. Who is responsible for this blunder. Please let me know what to do for replacing this note from ICICI bank?

An unauthorized transaction worth Rs. 2448.49/- was made for some online purchase from my ICICI savings band account (Acc no:[protected] on 11th May 2014 at around 5:00 PM. I had never visited that merchant and never tried any transaction with that merchant. I mailed ICICI a couple of times and even sent mails. I am awaiting action and guidance on this matter. Request help to resolve the matter and get my money back.

I have done a international wire transaction from a Turkish bank account to Indian Bank account of ICICI. The currency conversion was from USD to INR. I have transferred 3300 USD and after taking the commission by ICICI bank 3257 USD dollar was transferred to my Indian bank account at a rate of 57.51 (USD to INR). I have initiated the transaction 14th May and the money got transferred on 16th May. I have proofs that the money conversion rate were higher during that period but still I was wrongly given lesser rates. I demand an action. After marking a complaint in ICICI, I was given additional 40 paise per dollar. Even after that the rate is lesser and this proves they have been taking undue profits while transfering the money. Rohit Chouksey

I had availed an Auto (Car) Loan of Rs.2, 50, 000/- from ICICI BANK Ltd. in the month of January, 2013. Lately it has come to my notice that an excess amount of Rs.1, 894.00 has been charged in the Principal amount and Rs.6006.00 in the rate of interest as appeared from the Amortization Schedule. So, I request the concerned authority to please revise the Amortization Schedule and send me a correct Schedule after adjustment of the excess amount already paid to the ICICI BANK for making necessary payments.

Dear Sir, I tried to get amount of Rs. 10, 000 from BOI ATM, Malshiras, Dist Solapur - 413111 on dated 13.05.2014.This transaction was shown completed in my account but i didn't received the amount from ATM. I already complaint to customer care on date 15.05.2014 & re complained on date 19.05.2014. I request you to resolve this complaint immediately. Complaint No.SR[protected]. My Contact : [protected], Mail Id:[protected]@gmail.com

I wanted to generate new User ID and Password for one of my old ICICI (Bangalore) salary account. I had updated my latest mobile number and got a new user Id from Powai branch...mumbai Got an SMS asking to login now... all my submission was rejected...Horrible Bank, Horrible Customer service system...no way to communicate with customer service.. ICICI bank is a HORRIBLE BANK...Horrible customer service...I'll never reccoment ICICI bank to any one

ICICI is currently charging me home loan interest rate of 13.75% - higher than their personal loan rate! This has gone on for years. I have not been able to switch banks due to lack of OC. I want to recover all the extra charges - with 15% interest rates on the excess payment What are my options? Home loan #: LBMUM[protected]

My wife who is having saving account with ICICI bank went to open PPF account. The staff at yoginagar branch said to open PPF account you have to open another account if you want to use it online.They cannot linked the already existing account. As per my nderstanding there is nothing like that. We can open ppf account and transfer money from our existing account. Please clarify and help me to open this account.

Hello, I had visited an ICICI ATM at Satellite Branch today at 11:45am to withdraw cash. My account had 20, 000 rupees into it before withdrawal. I requested for Rs.11, 000/- but the amount that was retrieved from the ATM was only Rs.10, 600/-. There were 20 notes of 500 and 6 notes of 100. But when i checked the ICICI sms that came to my cell was for the withdrawal of Rs.11, 000 instead of Rs.10, 600/-. I was unable to pull out receipts for the withdrawal as there were no paper rolls in the machine. Then, I went to the ICICI Bank at Satellite (same one i.e. attached with the ATM) to ask for help. But there was nobody who could help me for that. Instead they directed me to call up to call centre for my complaint. I am really upset with the service that is provided at the bank. I have not got my 400 rupees that were not credited to me and also there were no Customer Service executive who could help me for my issue. I was not expecting such kind of service from ICICI bank and specially the branch. When I was asked to open an account from various options of banks, I had chose ICICI bank thinking it to be the best one in their services. Even I am working in a service industry but this is not the kind of response you give to customers who are troubled due to your technical issue and policies... Can you please heelp me to understand as why I need to approach to callcentre when I am already standing in the ICICI Bank branch and there are numbers of representatives in front o[censored]s? Waiting for a positive reply.. Regards, Arti Ker [protected]

My online account was locked as i suppose to update the KYC information. As I am in US for last 2 years, I was asked to do self attest and submit the documents like Passport, Divers Licence, etc. I did the same and it was rejected and gave 3 reasons like photo id missing, KYC form missing and Passport is not visible properly. I resent the docs to ICICI Mumbai branch. I have been communicating with them on this issue in the email from last one month and they use to reply in one day if they founf any issue from my side. But after I resend the docs, I did not hear from them. I resend the email 4 times in last 4 days(each day one), they are not replying. I have about 7L in my account and I am not sure if they want deliberately not to un-lock my account so that the amount will be there untill i come back to India. I put lot of effort from last 2 months to resolve this and each day each agent tells one new thing on the phone. I spent about 30 minutes at least every alternate day. 0001Ga9PAGRC157R:Re: 0001Ga9M0HQKDJCN:Account locked

Dear sir/Madam, I RAJESH KUMAR AINADA having the account at Dwarakanagar branch, Visakhapatnam, Andhra Pradesh, My A/C No is[protected].i transfered the amount Rs1000 to other bank account through IMPS on Dt 12.05.14 but it could not be processed.It happened twice.The total amount Rs 2000 was debited from my account i.e each transaction Rs 1000 was debited for two times. On 14.05.14 i called the customer care for the same, they told me that it will be reversed back after 48hrs but it was not happened.Again i called on 17.05.14 to customer care, this time they said me that the amount debited will be credited back in 4 to 5 working days but it also not happened. Again i called on 18.05.14 to customer care, again they told me that it will be credited in 1 working day, that also over. I called on 20.5.14 & 22.05.14 they answering in same way like previous. Kindly do needful. Regards, A.RAJESH KUMAR. Email.[protected]@gmail.com

I have a saving bank account in ICICI Bank No.[protected]. I have lodged a request on 20.05.14 and 22.05.14 for activation Internet Banking but it is very sorry to say that still my account Internet Banking is not activate.

I had availed a home loan from your ICICI bank. Loan Account No. LBCHE[protected]. Now I want to download the repayment statement from the from the day of beginning of repayment till date. But I couldn't download the entire. I need it urgently. Immediately inform or mail to my email id [protected]@gmail.com. With regards N.Raja Rajeswari

Dear Sir, I am Arun Vijaybaskar, working as a Software engineer in Bangalore. I have salary account in ICICI Bank, New Bel Road branch, Bangalore and my account number is[protected]. In Dindigul Icici bank branch ATM on 25/08/2013 I tried to withdraw Rs 3900 from my account but Rs 900 has been dispatched from the ATM machine then I got a message from bank saying Rs 3900 has been deducted from my account. I went to Dindigul ICICI bank and filed compliant on 27/08/2013 The Bank executive told me that the amount will be reverted to my account in 7 working days but it didn't happened. Then I contact through ICICI mobile banking and asked the status of my complaint (Request) they replied that my request has been closed. Then I filed a new compliant on 11/09/2013 and asked the status on 13/09/2013 they replied that my request (Complaint) has been closed. Hence I am contacting you for further action and to get my money back. I am totally frustrated because of the response I received from ICICI Bank customer care and Mobile bank customer care executives. Please investigate and get it credited back to my ICICI S/B account ASAP. Service Request no: SR[protected] – Complaint in ICIC Bank Dindigul on 27/08/2013 Service Request no: SR[protected] – Complaint in ICIC Bank Bangalore through Mobile banking on 11/09/2013 Thanks, Arun Vijaybaskar Email: arunx.[protected]@gmail.com Mobile: [protected] Bangalore

My account No is[protected] My name is Leela I went and deposited on 21/05/2014 Rs.1500 to maintain 10, 000/- in my account. the last withdrawal was showing 9365 after deducting about 520rs in day trading on 21/05/2014. it should show around 10, 300 why r u deducting 300 Rs every month last month also same thing happened i did not have any explaination now this time i am going to consumer forum if I dont get proper explaination and my bank statement

Dear Sir, I Pradeep sen holding credit card no [protected] as per your credit card statement Icici bank is telling that amount was not sufficient for auto debit . You can check balance in my saving account is 63, 000 INR as on today my account no is[protected]in icici bank. Due to your credit card department and bank fault why customer should suffer They put full penalty money in credit card statement .Now they are telling sorry It was mistake they were telling . Now again they put 28, 270 INR rs in may 2014 month statement What is going on i dont know i am fully fedup with icici bank and customer care is not giving any reply 06 message has been done but no reply.I am out of india thats why they are taking advantage Sir my email id is [protected]@yahoo.com Thanks Pradeep Sen

our achampathu -(nagamalai pudukottai-madurai-625019 ) branch bu siness hours 9.-00 am to 2-00 pm but other banks are business hours are 10-00am to4-00 pm so consult and change time in our branch and improvement business best regards marimuthu-s 3/127, melakuilkudi road nagamalai west, madurai-625019

my savings account no[protected] i am request net banking password[protected] and register my SR[protected], PASSWORD has been not send my address till date kindly request my net banking password send my address immtly withregards my address s.marimuthu 3/127, melakuilkudi road, nagamalai west, madurai-625019 tamil nadu cell no-[protected]

I have applied cerdit car in ICICI Bank. I have submited all the documents. But i didn't recevied any credit card from ICICI. But Every month they are sending the bill statement. One time (5 months back) i have complaint the customer care. They said that will stop the bill generation, we will send you the credit card again. Still i didn't received the credit card, but bill is coming. Now they are calling to home town and asking us to pay the bill.

I am Adil Premkumar form Ambattur Chennai, I have applied for a Personal Loan through Online and one of your executive came and collected all the documents from me the very next day, but it is been more that 20 days there is no response from anyone when I check online it shows 100% completed.I have called ICICI bank customer care and they say it is not our part so kindly contact the Ambattur Estate Branch and I went there today to Personal Loan department, , they said that dont have any details about the Personal Loan and they called some one through phone and Mr.Naveen spoke to me telling that my form is been rejected for no reason, and when i caked him about the details he says he cannot give and he is not willing to give the correct contact person details whom i should meet. Atlas ICICI Bank has wasted my time and made me to go to you bank to understand the Service you are extending to your customer who has account in you own bank. He wanted me to wanted me to contact the collection guy who came for collecting my documents...( Funny answer)My Application No : [protected] Most funny thing is, he is not in a position to accept that the Application number given by ICICI Bnak is correct, he says it is wrong. and I am attaching the mail copy with this mail which is sent my ICICI to me after the application is been processed.This is how ICICI Bank works and this is the support you are giving to you customer. Worst support and worst service which is never expected form a reputed bank like ICICI.Regret to be your customer.