ICICI Bank Complaints & Reviews

Address: Kazhakoottam, Kerala

I have requested for my auto loan pre closure. I transfer the money to loan account on 14 OCt and directly gone to the branch on 28 Oct and filling the form and requested for the loan closing. now it is almost 18 days no response from bank. At the time of submitting loan closing request they ensured that with in 7 days my loan will be closed and with in next 15 days you will be receiving NOC for the loan. now it is almost 20 days and no update on the request. while checking with branch executives their reply was, loan closing is done by central team we have to do nothing.

Auo loan number :LATHR[protected]
Closing Request Number:[protected]
ICICI Branch: Kazhakkottam
Loan account holder:Dijo
Mobile Number: [protected]

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have been charged with rupees 708 this month ..And earlier with 600 and on for every month.Money is being deducted without any message from bank.. Please look into this matter as soon as possible..

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 13, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a175bc) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My name is Shubham Arora and my customer id number is[protected], I’ve got three fraudulent charges of ₹22615 on Aug 19th 2020 by a merchant named “NORDSTROM” and I disputed at the same day, but bank told me that they forwarded my complaint on sep 1st 2020, the complaint number is SR[protected]. Moreover, they told me that it will take 14-35 days. I called after 36th day from Sep 1st but the bank didn’t give any info and said they need more time. I want my money bank because I have no other money left in my account. Now they have sent me an email with a copy of the false purchases done by my debit card. I never visited USA and neither I have any friend or connection. Somebody hacked ICICI server and got my info.. It's been a long time and I need my money back

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a175kg) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Nov 13, 2020

Updated by Sh4nu I already disputed and your bank declined to pay me any money because they are now talking about the terms and conditions like I was in the possession of the card while this transaction held. This is really funny to read in your emails because this is how hacking works. hackers hack servers and steal information and that is why every bank provide dispute options. if I disputed in just 1 hours of that transaction then I believe that's so late. I have called your representative like almost 8-9 times and they always promised me a call back but I never received it. I don't trust your bank anymore. so either you call me or send me my money. you have my Customer number to track my account.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Sir,

I am a customer of ICICI bank and based on that from ICICI customer care department I got a call that I am going to get lifetime free ICICI Rubyx credit card with no joint or annual charges. I received ICICI Rubyx card recently and in the first month statement Rs. 3000/- joining fee plus 450 GST that I was shocked to see. There are annual charges of Rs. 2000/- also along with this. Kindly resolve this issue.

Jitendra Singh Gosain

Aug 16, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Nov 13, 2020

Updated by jiten1987 Joining fees mentioned in statement is 3000 and GST amount is 540

Verified Support

Nov 13, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a175kf) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I was transferring money from wallet to account, while adding beneficiary I provided name and ifsc correct but account no. Incorrect but still imps transfer was successful.
My account number[protected]
Transfered account number[protected]
My name - rintu das

+1 photos

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 13, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a175kd) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: Eazypay icici

Dear sir/mam,
I was making the payment of DU admission 2020 from my PNB debit card through eazypay.icici on 15/10/2020.The payment was failed but the amount(24, 100) was deducted from my PNB bank account.I paid again using a sbi debit card and the payment was successful. It's been more than 20 working days.Now plz refund the amount deducted as soon as possible. I'm attaching screenshots for your reference.
Thanking you.br...

+2 photos

Helpful

Found this helpful?

Write a comment

Address: Www.icicibank.com MUMBAI

As an EX-IAFian, I would like to bring it to your notice that, the amount of Rs. 199/- has been deducted from my ICICI BANK SB Account and the transaction message says 'VSI/AMAZON STAN/20201112.

Neither had i done any transaction nor did i get any OTP during the transaction.

Neither i am a prime member thinking to be auto renewal.

I have checked this when i was going through my account statement, the amount was debited on 12.11.2020.

Could you please assist me regarding this.

Please find the attachment regarding the same.

+1 photos

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a175ke) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

As mensioned above, from my account rs 29.50+28.50+29.50+28.34+590=705 are deducted.
And i don't know why my money is debited from my account without informing.

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17484) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I am trying to recharge fastag from morning, it's showing transaction could not be processed. But money has been deducted twice. Not able to call customer care also.

Aug 10, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17486) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Tower 4, flat 702, Vipul Greens, Sohna Road

Hello, I have been facing issues with online transactions for more than a week. issues :

OTP COMES WAY LATER DURING PAYMENTS
THE TRANSACTIONS GET DECLINED UNNECESSARILY
G PAY WITH ICCI WORKS RARELY
BOTH THE SAVINGS ACCOUNT AND THE CURRENT ACCOUNT HAVE THE SAME PROBLEMS
EARLIER IT WAS ALRIGHT. IT HAS BEEN A WEEK OR 2 AND ICICI ONLINE TRASACTIONS ARE SO DIFFICULT AND TOUGH.

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17487) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I have been charged with (105.59 and 484.41)total of 590/-, for a ECS return for 293/- due to insufficient fund. And infact Airtel is saying they have already received the amount. Can you please confirm why am in charged with 590 for 293.

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17489) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I tried to recharge 500 rupees for my Fastag through icici mobile app. It gave some error, saying recharge could not be done. But money got deducted and fastag balance is still not updated. I bought my Fastag from ICICI app only, they have all the details but still this happened. And i am yet to receive the refund....

Helpful

Found this helpful?

2 Comments

Dear sir,
I'm Vijay Birari holding icici savings account for past 3 years. A/c No.[protected] in CKB Archade, Near Deopur, Bus Stand, Agra Road, , , Deopur, MH, IN, 424002.
Without any intimation, my account has been debited. My account has a balance below 500 for many times but i have never come across something like this before.
Please take some appropriate action.

11 Nov '20 MABchgs-Oct20+GST dr. 375.38

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Manesar Gurgaon toll plaza

I want to raise my complaint against toll plaza at Manesar Gurgaon Haryana on NH 8, where a amount of 65 is deducted from my fast tag account without my vehicle present so please look into the matter

Nov 15, 2020

Complaint marked as Resolved

I had submitted the photo of my car from front as well as back side to national highway what's app number 7303090328 along with msg I received for deduction

ICICI Bank customer support has been notified about the posted complaint.

View replies

K

Khushbash

Nov 12, 2020

This is second chance when the fast tag deduction related problem is being faced by me

Reply

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a173m6) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

Khushbash's [Complaint's author] reply, Nov 13, 2020

My mail id is [email protected]
And my concern is well said in earlier complaint of false or wrong deduction from my fastag on kherki Daula toll plaza near Manesar Gurgaon

K

Khushbash

Nov 12, 2020

I was being charged double when I hadn't a fastag for my vehicle but now I am harrased by this toll related problem please let me know how it is happening when I am suffering from fewer and my vehicle didn't moved an inch from my home it is totally harrasment

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

My above investment has matured on[protected] screenshot attached) but the maturity proceeds have not been credited to my registered bank account. What is the reason for the delay ?
Please do the needful immediately.
Regards
D Barua

+1 photos

ICICI Bank customer support has been notified about the posted complaint.

View replies

D

Debojit Barua

from Munnar, Kerala

Nov 23, 2020

"With regards to your below mentioned e-mail, we would inform you that the 8% Govt. of India Savings Bonds (2003) has been reflecting in ICICI Direct Account under Portfolio >> FD/Bonds and also in Consolidated Portfolio Statement. However, the same got matured on 30th October, 2020.

Hope this clarifies your concern. Looking forward for your co-operation in helping us serve you better."

This is the response I get from ICICI Direct They don't even understand the query. Needless to say my proceeds have not been credited as yet and I am at a huge loss. Please take up the matter so that I can get a closure in the matter. So much for customer care from ICICI Direct.

Regards
D Barua

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ashok nagar

Rupees 100 has been deducted from my account for past several months under statement "IPRUGTP-NCA-SR[protected]SI". This has not been informed to me nor they seeked any permission from me.Please help to stop this deduction and kindly refund all amount deducted earlier.

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a173m3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Benguluru

Its beeen inform this ICICI BANK people are simply charging ammount.
they charged 2186 ruppes simply from my card...
and they are not showing to my account why charged.

+1 photos

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 13, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a175bi) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: ICICI Bank, Ramanathapuram Branch, Trichy Road, Coimbatore.

A deduction of Rs.999/- was made from my ICICI Bank account on 09/11/20. I did not do this transaction and I wonder hoe the bank made the payment without my authorization and knowledge. The bank owes me an explanation in this regard. The amount stolen from my account should be paid back into my account with an explanation of how this happened with an assurance that such organized frauds will never be committed again.

Paul Felix
ICICI Bank customer, Ramanathapuram branch, Trichy Road, Coimbatore.

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Nov 11, 2020

Updated by Felix P For immediate attention and appropriate action

Nov 11, 2020

Updated by Felix P A deduction of Rs.999/- was made from my ICICI Bank account on 09/11/20. I did not do this transaction and I wonder how the bank made the payment without my authorization and knowledge. The bank owes me an explanation in this regard. The amount stolen from my account should be paid back into my account with an explanation of how this happened with an assurance that such organized frauds will never be committed again.

Nov 11, 2020

Updated by Felix P For appropriate action

Verified Support

Nov 11, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17200) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

ICICI is deducting Fuel Surcharge even on debit card.
Govt is promoting cashless transaction.
On the other hand they are charging on debit card transaction.

Surcharge dt: 30/10/20 mcc 5541 — rs 29.50
Surcharge dt: 30/10/20 mcc 5541 — rs 31.90
Surcharge dt: 03/11/20 mcc 5541 — rs 38.35

I request the refund of the amount debited from my account...

+1 photos

Helpful

Found this helpful?

Write a comment

I have paid Rs 200 for fastag through icicibank online vide transaction id UPI/[protected] dated[protected]. But that amount is not credited in my fastag account till date

+1 photos

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 11, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a171a5) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 304

Auto Loan pre closure request is not processed

Post your Comment

Money deducted for MABchgs

Post your Comment

Fraudulent charges on my account

Post your Comment

Rubyx authorized credit card charges

Post your Comment

Transferred amount of rs 7000 to wrong account

Post your Comment

Amount deducted but transaction failed

Illegal deduction

Post your Comment

Money debited from my account without informing me

Post your Comment

Fastag recharge

Post your Comment

Online transactions

Post your Comment

ECS charge

Post your Comment

Fastag recharge failed from icici app but amount got deducted

Deducted Rs.375.38 from my ICICI bank account without any intimation

Post your Comment

Toll tax deduction even if vehicle is at Home

Post your Comment

8% GOI Bonds 2003

Post your Comment

Uninformed monthly deduction

Post your Comment

Amount Charged without any information

Post your Comment

Unauthorized deduction of Rs.999/- in favour of VSI*AMAZON ST

Post your Comment

Fuel Surcharge on Debit card dated: 30/10/20 mcc 5541

Amount debited from my bank saving account for fastag but it is not credited in fastag

Post your Comment

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 304

Auto Loan pre closure request is not processed

Post your Comment

Money deducted for MABchgs

Post your Comment

Fraudulent charges on my account

Post your Comment

Rubyx authorized credit card charges

Post your Comment

Transferred amount of rs 7000 to wrong account

Post your Comment

Amount deducted but transaction failed

Illegal deduction

Post your Comment

Money debited from my account without informing me

Post your Comment

Fastag recharge

Post your Comment

Online transactions

Post your Comment

ECS charge

Post your Comment

Fastag recharge failed from icici app but amount got deducted

Deducted Rs.375.38 from my ICICI bank account without any intimation

Post your Comment

Toll tax deduction even if vehicle is at Home

Post your Comment

8% GOI Bonds 2003

Post your Comment

Uninformed monthly deduction

Post your Comment

Amount Charged without any information

Post your Comment

Unauthorized deduction of Rs.999/- in favour of VSI*AMAZON ST

Post your Comment

Fuel Surcharge on Debit card dated: 30/10/20 mcc 5541

Amount debited from my bank saving account for fastag but it is not credited in fastag

Post your Comment

Related businesses