ICICI Bank Complaints & Reviews

My ICICI multiwallet card is not working. I tried to sign up as it it shows card is not functioning. Date of expiry on card is still not over, yet card is not functioning. I could not even call them as the I've system is asking for card number. After entering card number, it says invalid card number. How to get in touch with them. Please suggest.

The transaction was not verified as there was no verification code received from the bank. The transaction was made on 29th December 2020. As of now I would consider that it is the bank's casual approach which led to this dispute. I have attached the refund receipt & the app where the amount is refunded from the merchant. It was the mistake of the bank & this has happened for the second time with me. Earlier the amount was less i.e. Rs 79 but this time the amount is Rs 6400. I would not have raised this issue this time also if the amount was not that much. I am very frustrated as during such time of crisis money is deducted or charged by the bank. I am really depressed by this situation as I am not provided any solution by the bank. The mistake is of the bank that without any verification code how did the bank made the payment. So I would not pay that amount until & unless the dispute is resolved. Also I would not go to the police station & spare my time for the mistake of the bank.

There has been a debit of rs 199 in my icici bank account by amazon stan. I have no clue about it . Because have not posted any banking details anywhere.please see to it

Amount is being deducted from my account without any kind of prior information in a daily basis. The same is happening from past 4 days.

Rs 1770 with transaction remark CMS/[protected]/SMSOTP__983549 has been deducted from my ICICI account without intimation. Please refund my amount as i am already having financial issues.

Rs 1770 with transaction remark CMS/[protected]/SMSOTP__983549 has been deducted from my ICICI account without intimation. Please refund my amount as i am already having financial issues.

I would like to bring it to your notice that, the amount of rs169/- has been deducted from my icici account from November month onwards, and the transaction message and email says vsi/amazon stan. Neither had I done any transaction nor did I get any otp during the transaction. Neither am I a prime member thinking to be auto-renewal. I have checked this when I was going through my account statement. Please find the attachment regarding the same.

I would request you to please look into this issue as soon as possible & resolve it & please recredit the amount. Never expected this kind of issue from ICICI Bank.

I have been raising this issue to icici bank customer care before as well & no action was taken against it.

I made a transection at 2.33pm,[protected], amount of 8284 rupees through [protected]@icici payment gate way to dentalmart.in merchant, but merchant complained of not receiving money, plz perceive my transection id[protected] and take necessary action to complete my order. thank you

I am Siva Krishna Swayampu, an amount of Rs826/- has been deducted from my savings account under DMC/[protected] DP CHGS TILL DEC-20 on 28th Jan 2021 where I was not enrolled into any Dmat account. How come the bank can deduct this amount without even intimating the customer nor in the entire year 2020 I didnt receive any kind messages or emails regarding any Dmat account. This is so mean and you are cheating your customers. I want my refund as early possible and for god sake please dn't link any kind of accounts to my savings account in near future without my approval.

I would like to bring it in your notice that INR 999 were deducted from my ICICI BANK account for VSI Amazon ST. Neither I have done any transaction or nor did I get any OTP during any transaction. Neither I am a prime member or applied for any plan. i received a SMS of auto deduction. Can you please assist me in this regard. It was happened on 10.02.2021. I have enclosed statement proof for your reference.

Hi,
For the last two months my sending Demat closing form. Your officers are replying DP and client id is not filled properly in the form. I am not sure where to fill. There is a column mentioned in the form to fill it. I have filled in that blog.

Please consumer complaints help me, I have asked them to call me at +[protected]. They are not ready to call me.
If I call ICICI customer care it will not connect. I have waited for 20 min.

ICICI officers please see the attached form and let me know whats wrong in that

I am not able to enable/reactivate my user id

Greetings of the day,

I would like to tell you a short story.
A common man had a dream of buying a house in Bangalore with his hard-earned money. He finalises property and looks for a bank who can fund loan to buy a property and finds ICICI bank as a loaner. He provides all the required documents and pays necessary charges to the bank to process the loan, after waiting for two months he finally gets sanction letter. Saying your loan has been
sanctioned and here is the document. Buyer confirmed registration date with the
seller for property registration. Here is the turn in the story. Bank people are saying sanction letter not given for the property which you have shortlisted. Due to the recent policy change, we can’t provide a loan. That common man is me. Now you tell where the mistake from my end. Due to your policy change am losing close to Rs.440, 000 hard-earned money. If you could have said in the beginning when I gave all the document saying we can fund loan to
Hakku Patra property you could have saved everybody’s time and effort.
Particulars Amount
Sale agreement ₹ 4, 05, 000.00
EC ₹ 2, 000.00
Paper add ₹ 4, 000.00
ICICI bank ₹ 14, 396.00
Agent commission ₹ 11, 000.00
Total ₹ 4, 36, 396.00
Please find the chain of events till date.
28th November 2019, Mr Venkat visited my house collect all the documents
whatever required as per the procedure.
29th November 2019, I sent a courier of missing documents as per discussion with
Mr Venkat to ICICI Bank, Banashankari Branch.
30th November 2019. I share a few more documents softcopy as per Mr Venkat
request.
4th December 2019 verification of House and Office address done.
6th December 2019, Mr.Madhu from ICICI bank visited the property for verification.
6th December 2019, Rs.3800 debited from my account towards loan processing.
7th December 2019, as part of legal requirement Mr.Venkat advised me to put an
advertisement in the local newspaper about missing GPA. As per his advice same
add request booked with a local newspaper.
7th December 2019 sale agreement of property done with the seller with Rs.400, 000
advance amount.
11th December 2019. Missing add related to GPA published in Vijaya Karnataka
newspaper.
12th December 2019 I put a public notice add in Samyuktha Karnataka newspaper
13th December 2019 when I asked for legal update Mr.Venkat said legal clearance
will be given post-cooling period of 10 days from 11th December 2019.
21st December 2019 Legal opinion cleared the same communicated by Mr.Venkat.
24th December 2019 Rs.10, 596 debited from my account towards loan processing.
16th January 2020 Seller verification done and seller-provided pan card, bank
passbook.
22nd January 2020 shared bank statement to verify sale agreement amount
deduction verification.
23rd January 2020 received loan sanction letter from Venkat.
24th January 2020 Mr.Venkat revised sanction letter saying interest rates changed
due to CIBIL score.
24th January 2020 collect one more ICICI bank cheque for Rs.8000 towards stamp
duty.
24th January 2020 requested for up to date EC same been shared.
25th January 2020 I spoke with seller and confirmed registration date would be 7th
February 2020.
I sent the above letter to the people who am addressing on 27th January 2020 exactly
one year before. The irony is even after one year still you are unable to solve the customer problem. From last, one year am doing a follow-up to get service charges to refund even after year
still is struggling to get the amount. Initially, I was doing follow-up with Manindra later he left the job and gave contact of Vipin, after few followups Vipin gave contact of Chandrasekar then he shared Shivashankar to contact. From last year, my experience with ICICI bank housing loan people doesn’t even meet the minimum
expectation. All they try to escape from their responsibilities.
Reason for writing this letter is since you didn’t give a loan you don’t have any right hold the processing charges from me on that grounds am demanding the entire processing charges refund.
I look forward to hearing from you as soon as possible to resolve this problem. Since I didn't hear anything from ICICI am failing
complaints.

Regards,
Kumar G
[protected]

Since there is a lot of change in the interest rate still ICICI home finance is charging me more that 10% interest rate

I am trying to do a net banking transaction but i couldnt complete the transaction. Its showing "the transaction is disabled for this user, please contact the bank for further information". I have called the customer care many times, emailed and also reported on social media, but everytime I am being given false promises that it will be resolved in 1-2 hours but the issue still persists.

Deepman singh

I am trying to do a net banking transaction but i couldnt complete the transaction. Its showing "the transaction is disabled for this user, please contact the bank for further information". I have called the customer care many times, emailed and also reported on social media, but everytime I am being given false promises that it will be resolved in 1-2 hours but the issue still persists.

I got a call from ICICI executive who explained about coral card benefits and delivered the platinum chip card which I don't want to use. How to cancel or reject this card. This has happened with many people now. The bank should do something about such executives.

I asked for fastag replacement on 26 th December through icici fastag helpline. It was said within 8 days but still nothing has been recevied so far. I have called more than 3 times and the reply is same. Give 24 hours and we would send. Kindly advice where to complaint or by what means i can get my money back. Or else we have file complaint in front of consumer forum?

I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 8th FEB 2021. Could you please assist me regarding this. Please find the attachment same

Several times some amount has been deducted from my account no[protected]