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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 306

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P
praburajendran1984
from Chennai, Tamil Nadu
Nov 6, 2020
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Hi,

I worked in Icici bank various branches from Sep 2005 to Sep 2010. But I did not get my experience letter yet. They conveyed as it will be send to my residence. I need it now badly for a government job posting. Request you to help in getting my experience letter at the earliest.

Emp name : R.Prabu
Emp id: 134143.

Thanks,
Prabu
ICICI Bank customer support has been notified about the posted complaint.
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    S
    Sharat Dennis
    Nov 6, 2020
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    Address: india

    There has been a debit in my account of Rs 29.5 and the reason provided is "RwdFee/[protected]/180920+GST", there is no response from ICICI on this, customer support is horrible. There is no refund too. The question is not bout the amount here as it is less but it is about the integrity and slow response to resolution or no solution at all. Having worst experience with ICICI bank with these kind of issues.
    ICICI Bank customer support has been notified about the posted complaint.
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      P
      PRIYANKA KP
      Nov 6, 2020
      Resolved
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      Resolved

      Address: Bangalore

      I would like to bring it to your notice that, the amount of ₹ 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any OTP during the transaction. I have checked this when i was going through my account statement, the amount was debited on 6th November 2020. Could you please assist me regarding this. Please find the attachment regarding the same.
      +1 photos
      Nov 7, 2020
      Complaint marked as Resolved 
      Resolved
      ICICI Bank customer support has been notified about the posted complaint.
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        M
        Manpreetkds
        Nov 6, 2020
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        Why my amount was deducted with random amounts. Why i am getting all charges from my account? I asked about HDB and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then I'm told this is the charge for late fee should it be 2500/- ??? Or 1300/- ??? Every month.
        You can't keep single penny in your account ??
        I need to know about the charges please help. And why you will charges like these under the name of "NACH_AD_RTN_CHRG_HDBFIN" .

        Please stop all these.
        ICICI Bank customer support has been notified about the posted complaint.
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          B
          Bemlata
          Nov 6, 2020
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          Myntra confirmed that refund of 1844.10 has been credited to my account on 16 th October 2020. They give a referral no. [protected]. Please check and validate
          +1 photos
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            U
            ubnefio
            from Pune, Maharashtra
            Nov 6, 2020
            Resolved
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            Resolved

            Hello, I had cancelled my cc with 1004 on 14th July 2020, and now am receiving mail with cc bill for cancelled CC with joining fees. How does this make any sense?
            Also without my consent they have issued 2 new cc under my name. This is unethical. Now am struggling to get any resolution for permanantly closing my credit card accounts with icici bank.
            Kindly help.
            Mar 13, 2021
            Complaint marked as Resolved 
            Again they have issued new credit card without my consent or request. ICICI Bank have the most unethical business practices.
            ICICI Bank customer support has been notified about the posted complaint.
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            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16tx9) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Reply
            ubnefio's [Complaint's author] reply, Nov 11, 2020
            Please check reference id: 000U9aFSSN5H4KY0 and kindly mail me NOC for closed cc account.
            Again you people have send new credit card without my knowledge. ICICI Bank is the worst and the most unethical business practices.
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              S
              srinivas rao G
              Nov 6, 2020
              Resolved
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              Resolved

              What do you mean by this(nach_ad_rtn_chrg-INGENOT-) First explain and how come you deduct the amount from saving account Rs375.47 + 214.53. Don't you have responsibility to inform to the customer before you deduct, moreover this kind of transaction are happening very frequently. mind you if it is going to happen next time will complaint to RBI OR HRC.
              Aug 14, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 07, 2020
              ICICI Bank Customer Care's response               Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16txc) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                J
                Janakiramudu Bantu
                Nov 6, 2020
                Resolved
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                Resolved

                I never do a any transaction or OTP with amazon, In the morning of 5am 6th november.
                My account debited with 554 rupees. I haven't got any otp as well.
                Resolve this issue, this is very critical issue. Security bug.
                Customer iid:[protected]
                +1 photos
                Aug 5, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
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                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16si8) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  Shantanu Maheshwari
                  Nov 5, 2020
                  Resolved
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                  Resolved

                  Address: N/A

                  Hi team,

                  The amount of Rs.129.00 just got deducted from my account which I was totally unaware of. Please take the necessary action.
                  +1 photos
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16si4) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    M
                    manoj eskala
                    Nov 5, 2020
                    Resolved
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                    Resolved

                    I am work in an organization and dependent on monthly salary. Expenses are calculative every single rupee maintain in the account is for a reason. Without my knowledge, ICICI charged a ###ing amount without any notification. Who the hell authorized you and what the hell that charge meant for? I am very angry about this transaction I don't know these guys are providing services for us. we want to return back my money otherwise, I will take action for that.

                    Sincerely,
                    Manoj Kumar
                    +1 photos
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 06, 2020
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16rn0) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      N
                      Neerajdot
                      Nov 5, 2020
                      Resolved
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                      Resolved

                      Sir maine apna delhi metro smart card 19 october 2020 time 2:26 pm par internet banking se 500 ka recharge kiya par jab maine apna card top up kiya to unavailable bataya mere account se bhi paise debit ho gaye aur card bhi recharge nahi hua Maine bank mein complain ki bank ki tarah se paise transfer ho gaye hai lekin mere card mein abhi nahi aaye mere metro card no 54539413 hai reference id IGAJQUYP1 hai merchant id 74319473 hai. Meri problem jaldi solve kijiye
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16rn3) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        E
                        eienikhil
                        from Surat, Gujarat
                        Nov 5, 2020
                        Resolved
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                        Resolved

                        I had submitted series of complaints and requests to cancel the Fat tag with ICICI bank under ID 10993313.
                        I had raised series of complaints with reference numbers CMP[protected], CMP[protected], CMP[protected]
                        +1 photos
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16q1s) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          T
                          tejasetty
                          Nov 5, 2020
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                          Resolved

                          758 INR has been deducted from My Account without any notice and please do note that i haven't requested for any demat account and not using it. kindly revert the same and resolve the issue as soon as possible
                          +1 photos
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16q1m) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            J
                            Jessy renold
                            Nov 5, 2020
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                            Resolved

                            Hi I taken personal every month 5th is my due date, so this month also the same I maintain then safficiant amount for paying my loan, without any messages or mails icici bank charged Rs.555 & Rs.549.08 in my account every month they are changing the same, the customer care also not giving the correct solutions, I need a proper explanation please help me out
                            jessy.[protected]@gmail.com
                            +1 photos
                            Aug 10, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 05, 2020
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team 
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                              R
                              ReddyHarsha
                              Nov 4, 2020
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                              Address: Monad university

                              Monad university verification department not lifting the call I want to apply the conviction how to apply
                              ICICI Bank customer support has been notified about the posted complaint.
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                                K
                                kulbi91
                                from Gurgaon, Haryana
                                Nov 4, 2020
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                                Address: Branch Janak Puri, B-Block, New Delhi

                                My Saving Account and Credit Card both with ICICI Bank. because of lock down in previous few months my credit card payments ware not accurate but i still managed to pay them some amount every month to avoid late payment charges on my credit card. And this charges are reversed on my statement all the time except this October 2020, they charged me late payment charges. as per my statement my minimum payment was due on 26th October so I paid minimum payment before due date. Now i come to know they blocked my saving account on 23rd October 2020, for the recovery of full credit card balance. If i am paying them Minimum charges as per my statement on due date than how can they ask for full payment in one go and block my saving account too. i am suffering too much. please remove lian from my saving account with immediate affect.
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16n2x) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  A
                                  Ancy Jiji
                                  Nov 4, 2020
                                  Resolved
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                                  Resolved

                                  Address: ICICI BANK , PATHANAMTHITTA

                                  MY SELF ANCY JIJI I AM AN ACCOUNT HOLDER IN ICICI BANK PATHANAMTHIITA, I got a message from the bank regarding a transaction which i am sending along with this
                                  Dear Customer,

                                  Greetings from ICICI Bank.

                                  A purchase of INR 160.00 has been made using your Debit Card linked to ICICI Bank Account XX870 on 04-Nov-20. Info: VIN*GOOGLE GAR.Respected sir this purchase was not done by me .then without my permission one an debit an amount from my account. please cancel this transaction and do the need full
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 04, 2020
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team  
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                                    A
                                    Anamika_Mathankar
                                    Nov 4, 2020
                                    Resolved
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                                    Resolved

                                    It is not a complaint but I want to unsubscribe to the Wallet Assist Plan. I'm unable to find the procedure to unsubscribe to this service. I tried calling the customer care number but there was no option provided to subscribe/unsubscribe any services. Please assist to unsubscribe the plan.
                                    Aug 17, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 04, 2020
                                    ICICI Bank Customer Care's response                                     Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16nv7) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      S
                                      sandydip20
                                      Nov 4, 2020
                                      Resolved
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                                      Resolved

                                      Address: ICICI bank , Home loan department, Nerul, Navi Mumbai, Maharashtra.

                                      My loan is cleared, thus want my flat documents back but bank is not providing me any valid reason nor documents . Although I have provided all required proofs and papers asked for submission. My documents are dispatched and kept in bank and as per my knowledge it will be sent back after few days if not handed in time.
                                      Aug 14, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 04, 2020
                                      ICICI Bank Customer Care's response                                       Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16nv3) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        M
                                        mohd yasar
                                        from Kanpur, Uttar Pradesh
                                        Nov 4, 2020
                                        Resolved
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                                        Resolved

                                        I have been charged for expression debit card. Which I can't apply for it.. I don't need expression debit card as I already have basic debit card. Please refund my money back..as soon as possible...money deducted Rs 588.82/-
                                        +1 photos
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Customer,

                                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                        Regards,
                                        ICICI Bank Customer Service Team  
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