ICICI Bank Complaints & Reviews

Hi ICICI,

I had withdrawn 10000 / - from ATM number- SECNH532 till[protected]: 11.10 am. After some time, I received a message from icici, followed by 4 sub sequential messages 4000 / -, 4000 / -, 10000 / - and 4023 / - were withdrawn from this NFS * CPRH5520 * CA at 11:40 AM. All four amounts that I did not withdraw, so I was quickly connecting the call to the icici customer[protected] and filed a fraud case. I do not know who stole the money from my account. Can you please help me how to get this money from me.

Hi this is Vinodh, I’m holding Icici savings accounts for the past 10years and now recently I’m very much frustrated because of the charges they have been debiting from my account as POS Decline charges. Around 2, 000/- I have lost. Since from last 5months. Hence I’m not keeping my money In my account, if I keep money immediately they will deduct as much money can, minimum amount of Rs 29.50/- more than many times, they will loot like...

ICICI collection department keep calling about home loan EMI and i lost my job due to covid and the still hearing going on loan moratorium extension next 2 years but icici collection keep calling sending guy for the collection.

AS I KEEP LOOKING NEW JOB AS SOON AS I GET NEW I START REPAY EMI.

loan account number LBMUM[protected]
Regards,
Ravi
[protected]

Mint Detaily Saving Account No is[protected] in the Name PARTH N UPADHYAY. I have seen that 503.71 has been debited on 03.11.2020. Same NACH AD RTN CHRG Rs.590. was debited on 24.06.2020. Please let me know why such amount is debited ????

Myntra refunded me a sum of RS 1844.10 to my ICICI account no.[protected]. But not yet credited to my account. Myntra has sent me bank referal no. [protected]. Please check and credit

I had done a NEFT transaction from ICICI Bank to CANARA bank on 30 th Oct 2020.
Till now the amount is not credited to beneficiary account and debited from ICICI account.
I called both the customer care, and no response yet.

Todays about 590 rupees has been deducted from my account in the name of nach ad rtn chrg njindiap~1 9OCT20-5fdec3 without any notification. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
What is this transaction purpose?
Nach_ad_rtn_chrg~njindiap~1 9OCT20-5fdec3

I want a strong reply from your side dear icici bank

I had a due amount on my credit card for which I was paying till April 2020, after which I received no communication regarding any outstanding amount. They are sending my credit card statement to my office email ID which I do not have access to as my office is shut due to covid 19. After so many months of no communication regarding any outstanding amount, I get to know that they have 28000 outstanding against my credit card and they have put a lien on my account. Since we faced a lot of losses and salary cuts during covid, I was not in a position to pay the amount. The manager from thier department called me and argued for 45 mins. No one from any of the team was ready to help me, they simply cut down my phone without listening to me. I borrowed money from one of my friends to pay the minimum due amount of 12000 and rest to pay my rent and grocery, as the manager from the Credit card department was not ready to help me unless I pay atleast the minimum due amount saying it was "company policy". She said she removed the auto debit facility from my account and that was the only help she could do. When the borrowed amount I got in the account, immediately they debited 28000 from the account, leaving me with a balance of 0 in my savings account and leaving me in deep trouble, as I am the only source of income in my family and I have a family of 4 to take care of. How can the bank debit the whole amount when there was auto debit was off, and without asking my permission to do so??? You dont want to help people out during pandemic that is ok, atleast do not leave people in deep trouble!! I need a resolution to this right now, and I want the 16000 extra to be reversed to my account, so that I can carry out my bare minimum expenditure. I cannot believe that a bank big enough can be so ruthless and careless when people are facing job cuts and salary cuts. Instead of helping out financially, they are overburdening you without giving any flexible options. I need this to be resolved, and 16000 to be reversed from my bank account at any cost.

Txn of INR 1, 005.08 done on Acct XX724 on 07-Nov-20.Info: VSI*Amazon Pr.Avbl Bal:INR XXXXXXXX.Call 18002662 for dispute or SMS BLOCK 724 to [protected]

I did not try to make this Transaction. Kindly refund my money.
Transaction ID was SB498800

Hello ICICI Bank,

My account:[protected]

"A purchase of INR 2, 199.00 has been made using your Debit Card linked to ICICI Bank Account XX514 on 07-Nov-20. Info: IIN*I-Debit*SI ."

That customer care no only allows blocking my own account. Others don't work.

I think this is that oneassist or card protection thing, I've told so many times from the last 2-3 years to stop it, but if this time it's not resolved and refunded, I'll consider terminating my services here, cannot give money for no reason without my knowledge.
Please fix this ASAP.

Thank you.

This is Shankar from Chennai, I have been the customer of ICICI bank savings bank account for 16 years.
In the year 2015 I have been issued with a new debit card for additional security (chip). I collected the card form Adambakkam branch. The bank staff have told that the old will automatically be deactivated as soon as you start using your new debit card for the first time. It was the same (after i use my new card, old card is invalid for online and atm transactions).
After this ICICI bank issue 2 other cards for additional security/security enhancement. Every time they give the new card same procedure old card will be deactivated. But when I checked the past year statements, ICICI bank is illegally/Fraudulently charging me for 2 debit cards, by showing that the old card is active in their system.
When I raised the customer query, I am not getting proper response, Customer care manager (Kaif) said that it will be escalated but another manager ( Sriram) called and told that this is not the process they cannot refund all 6 years excess charged amount. He is expecting the customer to accept only 1 years refund even though they charged for 2 debit cards for 6 years.
I also came to know that one person cannot hold 2 debit cards for the same account unless it is a specified request from the customer. Then what process allows them to charge for 2 debit cards for 6 years?

Thanks,
Shankar

Dear sir,

an amount of rs. 757.17/- got deducted from my account[protected] as dp/dmc charges till sep 2020.

Neither i use any demat account, nor carried out any transaction with demat but still the respective amount got deducted without proper correspondence.

Iam using the icici account since 4 years. Never had any issue. But now i am facing this issue. Kindly resolve my problem.

I hope icici wil take necessary action regarding the above.

There has been an unauthorized transaction to www.Zee5.Co worth INR99 with transaction details [protected] on Nov7, 2020. Have been trying to contact the ICICI customer care but no response. Can someone please look into this.

Dear Madam/sir
i have applied for personal to ICICI bank for 15 lac (rate of interest 10.49 plus Zero pre closer charges plus processing charges around Rs.3000/- ) but they have approved only 10 lac which i have not given my official consent to any ICICI bank official / representative and based on external Smt . Pooja singh - her mail id [protected]@gmail.com, has taken my consent fraudulently plus collect my sbi Sign Cheque and told me that reply my mail - ok proceed on 10 lac, ROR 10.75 and processing charges is Rs 5999/-.
without my official consent to any ICICI official consent Rs 992921 /- amount has disbursed .
Smt Jyoti Malik ICICI bank official her mail id is 'jyoti.[protected]@icicibank.com and contact no is [protected] on teletalk yesterday i said to her that i don't want 10 lac and i have requirement of 15 lac she told me that only 10 lac approved hence i informed her that madam ji i dont required this amount from you .

In view of above i request you either grant me 5 lac more or take back your loan amount which you have disburse me today morning .
i am going to stop Cheque no 028515 sbi .

thanking you

Regards
sanjeev sharma

Hello,

I have closed my ICICI coral visa credit card ending with 7014 in 2015 and then they sent me fees in 2017. Closed again in 2017 now charging fees again in 2020. Threatning me with CIBIL score.
What's wrong with ICICI?

Hi,

I worked in Icici bank various branches from Sep 2005 to Sep 2010. But I did not get my experience letter yet. They conveyed as it will be send to my residence. I need it now badly for a government job posting. Request you to help in getting my experience letter at the earliest.

Emp name : R.Prabu
Emp id: 134143.

Thanks,
Prabu

There has been a debit in my account of Rs 29.5 and the reason provided is "RwdFee/[protected]/180920+GST", there is no response from ICICI on this, customer support is horrible. There is no refund too. The question is not bout the amount here as it is less but it is about the integrity and slow response to resolution or no solution at all. Having worst experience with ICICI bank with these kind of issues.

I would like to bring it to your notice that, the amount of ₹ 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any OTP during the transaction. I have checked this when i was going through my account statement, the amount was debited on 6th November 2020. Could you please assist me regarding this. Please find the attachment regarding the same.

Why my amount was deducted with random amounts. Why i am getting all charges from my account? I asked about HDB and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then I'm told this is the charge for late fee should it be 2500/- ??? Or 1300/- ??? Every month.
You can't keep single penny in your account ??
I need to know about the charges please help. And why you will charges like these under the name of "NACH_AD_RTN_CHRG_HDBFIN" .

Please stop all these.

Myntra confirmed that refund of 1844.10 has been credited to my account on 16 th October 2020. They give a referral no. [protected]. Please check and validate