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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 308

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A
Ashish.i
from Handia, Uttar Pradesh
Nov 3, 2020
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Address: ICICI bank amar colony

On 27th October deductions of Rs 590 were made by the bank through my account, while no payment is interrupted.
If it is a check bounce, then the financier has always been paid in time, so there is no question of getting the check bounces.

Today, I took a loan due to some medical emergency and today the bank deducted about Rs 4700.
We are going through very difficult in the disaster of Corona, it seems impossible to live here, we are feeling helpless due to the same unnecessary deduction.

Please reverse the amount of 4700 on high priority so that my medical work can be done .

I also lodge complaints against the same earlier but bo one respond on the same.

Please refund money on high priority as we need amount in this corona pandemic situation as our financial health already crashed but we need to take our self atleast .

Please do not take more time to refund amount and do the needful.

Account holder name : Isha mehra
A/c number :[protected]
Branch : Kailash Colony
ICICI Bank customer support has been notified about the posted complaint.
Nov 13, 2020
Updated by Ashish.i
Why you guys ignoring my complaints as I mentioned we need this money for some urgent work and you are also denied to accept your mistake even you are not hearing anything and still my money not reversed. Why we are open a bank account for saving purpose if bank behaviour means deduction o[censored]nnecessary charge we will have to deal in cash.

You should have to reverse my amount asap or let me know if any other action needed from my end.
Nov 17, 2020
Updated by Ashish.i
Any update
Nov 17, 2020
Updated by Ashish.i
Any update?
Dec 04, 2020
Updated by Ashish.i
Why you ignoring my complaints
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    Nishtha Grover
    Nov 3, 2020
    Resolved
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    Resolved

    Hi I am an ICICI account holder, there are several transactions in my statement for the past one month titled ECSRTNCHGS harging 590 Rs. there are several DCARD fee charges as well. These were deducted without any information. I got to know when my car installment showed low balance. Still scrutinizing my previous month statements. But would like to know if there are notransactions how can charge me under DCARDFEE again and again.
    Aug 9, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16n4r) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      A
      akshaym50
      Nov 3, 2020
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      I have applied for Icici platinum credit card, and received message saying that card will be processed within 5 working days.I have not received any updates even after 10 days .
      App ref no[protected]
      Mob [protected]
      Email [protected]@gmail.com
      Aug 9, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16kuj) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        I
        I_have_trust_issues
        Nov 3, 2020
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        Surcharge Dt:29/10/20 MCC 5541

        I wrote a complaint to ICICI like below regarding surcharge on fuel station like below
        [protected][protected]--
        Hello,

        My account number : xxxxxx

        Why surcharge of 8.4rs is charged on 31/Oct ( Surcharge Dt:29/10/20 MCC 5541) for the fuel purchase i have made on 29/Oct (IPS/SRI BANASHA/[protected]/[protected])

        Why is this amount charged ?

        The Government...
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        K
        kumarswapan
        from Kolkata, West Bengal
        Nov 3, 2020
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        ICICI Bank ICICI Limited redemption of ICICI ONLY VIMAL VAATSALYA BONDS issued on 01.07.1999.

        Address: ICICI Bank Towers, Bandra-Kurla Complex, Mumbai Pin code-400 051.

        ICICI Securities — only VIMAL VAATSALYA BONDS I have been issued one ICICI ONLY VIMAL VAATSALYA BOND money multiplier bond-private placement series R/BPN/99/1 face value of which Rs. 1000/- only issue date : 01.07.1999, redemption date : 01.01.2018 with a tenure of 18 years 6 months bearing BONDHOLDER NO. 0000001, certificate no. 6328, Assam Sales Corporation - agent - Reliance Industries Limited (Textile Division). No. Of bond - one and...
        +2 photos
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        Nikitaa57
        Nov 3, 2020
        Resolved
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        Resolved

        Yesterday, a transaction of Rs 1899 has been done from my ICICI Bank account by oneast without my confirmation. So, please resolve this issue and return me the amount as soon as possible.
        Aug 9, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16k92) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          R
          rishi1111
          Nov 3, 2020
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          Resolved

          POSDEC Charges wave off

          Today I had deposited 5000/- in my ICICI Bank Saving account and suddenly 1500/- amount debited and in the statement its showing POSDEC even I didn't used my card since last 8 month in any POS machine.
          Kindly check and wave off my charges....
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          K
          K Bhanu Venkatesh
          Nov 3, 2020
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          There has been an VSI auto debit payment that has been debited from my account by Money control.

          I haven't received a password, I haven't received prior intimation of the deduction. This is very scary because, the deduction happened at late night and it looks like they can deduct money without the knowledge of customers. How is this possible?

          I request a refund and also how do I stop such transactions in future.
          Not much information is given about VSI auto debit facility on the internet surprisingly

          Date of the incident 3rd Nov 2020

          Transaction Remarks:
          VSI/WWW MONEYCO/[protected]/[protected]

          Please do the needful at the earliest.
          Aug 6, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 03, 2020
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16kuy) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            K
            K Bhanu Venkatesh
            Nov 3, 2020
            Resolved
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            Resolved

            There has been an VSI auto debit payment that has been debited from my account by Money control.

            I haven't received a password, I haven't received prior intimation of the deduction. These are very scary because it looks like they can deduct money without the knowledge of customers.

            How do I stop these transactions.
            Aug 13, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 03, 2020
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16kv0) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              R
              rabiyudeen
              Nov 3, 2020
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              Dear ICICI,

              I was told that there is no monthly and yearly charges for my demat account but I could see that RS 415 has been deducted on DMC/[protected] DP CHGS TILL S
              EP-20 transaction, could you please explain why you have deducted money for the free service you have promised while account opening ?

              Thanks,
              Mohamed Rabiyudeen
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16k93) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                K
                Koushikuday
                Nov 3, 2020
                Resolved
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                I do not hold any demat account or have transacted any through ICICI. I could see that there is deduction of Rs. 826 DP CHGS till sep 20.. I've been using ICICI from last 5 years and i did not face this issue till now..no such notification and message given to me prior deduction and after that too...I want my money to be refunded as this is something really unexpected from ICICI.
                +1 photos
                Aug 8, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 03, 2020
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16k9f) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  V
                  Vinay@kr
                  Nov 2, 2020
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                  Resolved

                  Address: Village-Guraru,P.O- Sanda,Islampur,Distt.Nalanda,Bihar

                  My self vinay Kumar, today I got one massage from ICICI bank on my registered mobile no.Rs.1899 /- deducted in my saving account without any OTP and any authentication from my side.
                  Please find the enclosed screen shot of Massage.
                  Please look into matter and reimburse the debit amount in my account.
                  Please also share the root cause analysis, how can amount deducted from my account without my permission.

                  With regards,
                  Vinay kumar
                  +1 photos
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 03, 2020
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16k8z) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    N
                    Nivedithantz
                    Nov 2, 2020
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                    Address: icici bank ollur branch,Thrissur

                    Greetings from ICICI Bank.

                    A purchase of INR 1, 899.00 has been made using your Debit Card linked to ICICI Bank Account XX105 on 02-Nov-20. Info: IIN*I-Debit*SI .

                    This transaction is not done by me and no reply has been got after i reported this.Its the transaction deducted by bank without mu approval.I need the refund as soon as possible.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16k9p) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      K
                      Karthick Aravind
                      Nov 2, 2020
                      Resolved
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                      Resolved

                      Dear sir,

                      We have received an SMS and an email notification that says:

                      Nov 2nd 2020

                      =============
                      Dear customer,

                      Greetings from ICICI bank.

                      A purchase of INR 1399.00 has been made using your debit card linked to ICICI bank account xxxx on . Info: iin*i-debit*si.
                      ==============

                      My amount has been deducted fraudulently without my permission...
                      Its a very arrogant and unhealthy behavior.

                      Please look into this at the earliest.
                      +1 photos
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Nov 02, 2020
                      Updated by Karthick Aravind
                      Dear sir,

                      We have received an SMS and an email notification that says:

                      Nov 02 2020

                      =============
                      Dear customer,

                      Greetings from ICICI bank.

                      A purchase of INR 1399.00 has been made using your debit card linked to ICICI bank account xxxx on . Info: iin*i-debit*si.
                      ==============

                      My amount has been deducted fraudulently without my permission...
                      Its a very arrogant and unhealthy behavior.

                      Please look into this at the earliest.

                      Verified Support
                      Nov 03, 2020
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16kv4) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        AnkushRoy8
                        Nov 2, 2020
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                        Txn of INR 1, 899.00 done on Acct XX332 on 02-Nov-20.Info: IIN*I-Debit*S.

                        My amount has been deducted without my permission. Its a very arrogant and unhealthy behavior.
                        +2 photos
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16k97) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          Palak Chirania
                          Nov 2, 2020
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                          Rupees 1399 got deducted from my account today (2/11/2020) from my account without my permission..
                          I need my money back..
                          provide me the details when and how will I get my money back..
                          There are many more similar complaints in the complaint box- so I see this unauthorised transaction by ICICI bank is quite common..
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16iha) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team  
                          Rupees 1399 got deducted from my account today (2/11/2020) from my account without my permission..
                          I need my money back..
                          provide me the details when and how will I get my money back..
                          There are many more similar complaints in the complaint box- so I see this unauthorised transaction by ICICI bank is quite common..

                          Unauthorised transaction by the bank - Comment #3757664 - Image #0
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                            Juhi Parag
                            Nov 2, 2020
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                            From my account 1899/- were deducted showing refrences SI ONE EAST, about which i have got no idea. I need my money back asap or else i'll file a complaint against icici bank for fraud and illegal transaction through my account.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16ihi) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team  
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                              prem prakash chaurasiya
                              Nov 2, 2020
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                              Address: 1424 C, 5th avenue, gaur city 1

                              My Account was debited today with 1899.

                              Got this message

                              Txn of INR 1, 899.00 done on Acct XX030 on 02-Nov-20.Info: IIN*I-Debit*S.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16ihl) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team  
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                                saikiranv
                                from Hyderabad, Telangana
                                Nov 2, 2020
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                                Address: Hi TechCity

                                I receive mail with SR[protected] stating
                                Fee towards Expressions Debit Card will be debited from Account XX428 within 12 hrs. Please keep sufficient balance in your account.

                                I request to cancel the expression services as i wish to avail the existing basic debit card services only which i am having currently.
                                I opened a salary account with ICIC one month ago.and i personally didn't raise any request for the expression debit card.

                                Plese cancel the expression services and charges asap.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16igz) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  shraddha sangole
                                  Nov 2, 2020
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                                  A fraudulent transaction has been done from my account for amount of Rs. 1699/- The transaction remark starts with "IIN/I-Debit/SI CPPAST".

                                  If multiple such transaction complaints have already been issued, why can't the back solve such problems and instead risk people's money.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16ihe) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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