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ICICI Bank Complaints & Reviews

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Last updated May 17, 2024
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ICICI Bank reviews & complaints page 308

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I am using ICICI Bank Credit Card. I am unable to reach their Customer Care while trying many times to resolve my problem. After selecting the required menu on Voice Call it say "Thanks for calling ICICI Bank" and call disconnected. Further, their team do not respond to Emails. The Chatbot they have created is irritating and does not resolve the problem. Further, the executive on Live Chat also disconnected saying some issue related to server....
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C
Chinkash
from Delhi, Delhi
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Technical error from bank - punishing customers

Incorrectly charged Rs 236 - Error message in application and net banking "No card linked to this account number", when trying to access debit card details and statement. Forced to click on reissue card. I have been charged now for the technical error of the bank. I even tried to contact customer care number and they have no clue why that error occurred, but instead are putting the fault on me that I chose to re-issue the card. I chose 'reissue...
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K
Ksheerajap
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank amount debit from account in the name of vsi amazon stan

My account was debited Rs.199 for no apparent reason. The following message was received:

Txn of INR 199.00 done on Acct XX535 on 13-Apr-20.Info: VSI*AMAZON ST.Avbl Bal:INR ____.Call 18002662 for dispute or SMS BLOCK 535 to [protected]

I have not made any transactions today and I do not have any auto renewal subscriptions. I have not received any otp or any transaction intimation.

Apparently there...
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D
Diwakar Bhargava
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Getting calls for someone else's behalf

I am Diwakar Bhargava, I do not have any account in ICICI, but from last few years I am getting calls asking if I am Albirt Anthony, I have been trying to convey them to change the database but there is no action been taken.

My cell no is [protected], and this registered to my name Diwakar Bhargava, I do not know who this Albirt Anthony is and why I am getting different calls....
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Y
YATRI PANDEY
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lien marked and fake promises

Hi team,
I am complaining about the ICICI collection executives . After transferring my calls for about 45 mins to one department to other they said we can not help you with removal of lien and icici employee only promised that lien will be removed from my salary account. At least they should not provide fake information to the customer just for their incentives. This is just a fake bank and would highly recommend to close everyone...
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Priyank Pateld
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I Mobile App Related

Address:ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051

I request you i mobile application error is coming cash deposit and money transfer problem. The i mobile app always says sorry the could not connect our system. please help me sir.

I hope you don't disappoint me...
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Piyush Mandot
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recurring deductions

My icici bank account is deducted with recurring transactions of rs.410 and rs.80

Please escalate...
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Address:Yerrabalem, mangalagiri, door no:11-699/9

I have applied for credit card in March. I did not receive the credit card till now. I request ICICI Bank to redispatch the credit card.pls help me. Thankyou...
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V
vishalnes
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI bank Account blocked/frozen without any notification

Address:Kamothe panvel , Navi mumbai

Today i want to transfer money from ICIC bank which using for only salary to other bank account which use for all the online and atm transition.

I have open ICICI bank account online almost 3 months back for getting my salary credit . Because my organization told me need ICICI bank account compulsory for salary.

With out any notification ICIC bank blocked/frozen my account i cant transfer any money to my other...
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A
Abuzar321
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Card in invalid status

I put my card into temporary block status through self help site. Now i am not able to login to unblock it....
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K
kartheek bandi
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Money deducted but transaction failed

I have paid power bill using eazypay and after entering OTP to confirm, the page went on saying error. The money was debited. Transaction ID is 772171. Please make sure that issue is resolved and refund my money as early as possible....
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R
Raman Tarsaulia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessarily charging

I have been issues a credit card by icici bank.
I did some transaction and paid the amount for it

Dear Customer, Total Amount of INR 15973.4 and Minimum Amount of INR 2600 is due by 28-APR-20 on your Credit Card XX3002. Please ignore if already paid.

I paid 15973.4 rs and then didnot do any transaction.

Then these messages started coming-

Dear Customer, Total Amount of INR...
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S
Suchitra singh rathore
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Kcc account closing problem

Address:ICICI Bank Branch SAMPLA, SARWAR
Website:ICICI Bank

Mr Kailash singh submitted full amount of KCC account[protected] in home branch Sampla, Sarwar on 30 September 2020.After that we are applied for account closing and No dues. Sampla bank branch referred us to Tantoti branch. Now they are doing misguide us. But the icici Bank Sampla and Tanthoti branch staff avoiding to answer anything and we had family problem so we have urgency to close the KCC acc[protected].
Please immediately...
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R
rasool78666
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Regarding ECSRTNCHGS

GOOD Afternoon It is to inform you that I am facing a problem with ECSRTNCHGS, without my knowledge form the last 20 days 1750 rs deducted from my account, do needful immediately. my mail id is [protected]@gmail.com...
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R
Ranjitsrinivasan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Fastag issue

Hi
I have called Customercare for 8 times and for last 3 months for tag replacement. I was changed for tag replacement 1.5 months back on Sep 5th but as of Oct 19th still I didn't receive the tab. Very poor customer service

Here is the ticket #
CMP[protected]
CMP[protected]
CMP[protected]
CMP[protected]
CMP[protected]
CMP[protected]
CMP[protected]...
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Y
yasminyusuff
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Online Fraudulent transactions

Dear Sir,

Past 3 weeks fraudulent transactions are happening in my account from VIN/GOOGLE/GAR.Kindly help me to avoid this this future and refund my past 3 transactions...
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M
MituG
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Janmitra Card Issues

I made a top up of 100 in my Janmitra ICICI Bank card through ICICI bank customer portal website www.icicibank.com, amount got deducted from my bank but not credited in my Janmitra Card. I made a complaint on ICICI bank IVRs and they said me to wait for 15 long working days to get this resolved, is this the way they are treating customers, it really takes 15 working days excluding saturday sunday to give my refund back. TRANSACTION DATE -...
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B
Bhimal Naik
Jun 12, 2021
This thread was updated on Jun 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor OTP service

ICICI Bank has terrible OTP service. Every time there is a fund transfer needed urgently I either get OTP after long time or I don't get it. I usually end up using other bank accounts for any transaction. ICICI Bank name is big but not sure if they are actually looking at core issues. Very bad experience on 17/10/2020 and 18/10/2020 where I spend the entire weekend trying to call customer service and no avail. No clear indication on OTP....
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W
Wazdan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UPI Deckup.in Fraud site

Address:Deckup.in

Hello,

ICICI Bank customer care, I want to bring to your attention regarding a customer of yours having the following upi id as in the attachment. This person was running a fraud site, and has collected upi payments to your bank account. I request you to look into this customer and block his account and refund our payment. Kindly contact on my mobile [protected] for more details....
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S
Shrutisrvstv
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Debited but not credited

Suspiscious Amount debited but not credited till yet...
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