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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 305

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A
atuldhone
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charges Deducted without My Prior Permission

Address:Sr36/13A, Vanrai Colony, Dhankawadi Pune

Hi Atul Dhone here. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till Sep-20. I have neither subscribed nor used my demat account till now.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

Mentioned the transaction remark - dmc/[protected] dp chgs till sep-20

We people are here because of trust towards...
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A
aman raj12
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding money deduction as DP CHGS till sep 20

I had never used and created my demat account through icici then why there is deduction of rs 846 DP CHGS till sep 20...I want my money to be refunded and this is the first time happening like this to me since I am using ICICI and there is no such notification and message given to me prior deduction and after that too...I want my money to be refunded as this is something really unexpected from ICICI....
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S
ShivamSoni39
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DMC charges deducted from account

Address:Infogain India Private Limited, A-16 Sector 60
Website:icicidirect.com

I have been charged ₹344 from my savings account yesterday. I do not use demat services then why did it happen? I was forcefully told to open demat account in ICICI DIRECT. I want my refund and demat account to be closed....
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D
Deepan Raju
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducting amount from my personal account

Account number[protected]

DMC/[protected] DP CHGS Till September 2020.

826 rupees got deducted from my personal account.

Am not doing any trading from my demat account and I have also reported the same to the executive who opened my account. I was not pleased when they started trading demat account in my name. Then I have clearly said am not doing any kind of trading. But still, you have...
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D
Dhawal Bhavsar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DMC dp charges 826 deducted from account

Address:Pune

From my icici account 826 DMC dp charges deducted. I am requesting bank to deactivate my demat account but they didn't listen and applied charges to me....
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S
sahil mittal 123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dmc charge without intimate

Dear team,
I have not used demat account. Why hlyou deduct my 550 rs fr my account. I want my money back You hav not notified me.
When you open you say it is free....
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I have ICICI Money Multiplier Bond whose Data of allotment is 05/10/1998.

Unfortunately, I have lost my original bond papers and would like to know the process of receiving maturity amount on maturity date 05/12/2022 in case original bond papers are lost( ICICI safety bonds(Money Multiplier Bonds)).

I have received mail id "[protected]@icicibank.com" from ICICI Bank for assistance of this issue. I am writing mail...
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U
Utshah
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction under NACH_AD_RTN_CHRG~ADBLDESK~01OCT20~0 bbfd13~UTISMSMF

An amount of Rs. 68.55 and Rs. 521.45 has been deducted from my account without informing me the header under which it is being deducted

Kindly look into this matter and start the process of refund at the earliest...
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C
Css_12
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount is getting auto-debited without any OTP or Password

Recently Three times amount was debited from my ICICI Account to MSI*ICL AMAZO. I do not have any subscriptions as such. My complaints were not taken seriously either by Amazon Customer Care or by the ICICI. Request to refund my money and not to repeat such unauthorised transactions....
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On 24th October, 2020, 01:13 PM
I logged in to www.allen.ac.in for fees submission. Then I proceeded with transaction of ₹500/- via ICICI payment gateway through my UPI ID [protected]@paytm. Merchant UPI ID is [protected]@icici.
The UPI reference number for the transaction is[protected].
The transaction was successful from my side & amount was deducted from my bank account, but the receiver end didn't generate any acknowledgement...
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An amount of Rs.590 is charged with name "NACH_AD_RTN_CHRG~ADBLDESK".

Can I know the reason for charging it from my account

Kindly refund the money

Thanks & Regards,
SivaSaran.K.R...
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M
moonwalker94
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POSDEC and ECSRTN charges deducted

Address:Janakpuri, near District centre

Hello

I would like to inform that being an esteemed customer of ICICI Bank limited, I have recently seen a massive deduction in my account balance of INR 3100 in total. These deductions comprises of 10 POSDEC charges worth INR 29.5, and around 6 deductions pertaining to ECSRTNCHG (ECS) charges worth INR 472 and 413.

All of these charges were deducted yesterday i.e. 26 October 2020.
Account no:[protected]br...
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Website:No. It is about the call center and the customer care IVR process.

I misplace my purse and blocked both my credit & Debit cards temporarily. Through the customer care number i unblocked both the cards after i got my purse. My debit card was unblocked. For the past 2 weeks I am unable to use my credit card stating its not valid card.
We to the branch explained the problem and they said the card is in active state and are clueless about the issue.
Called up the customer care and explained...
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G
Guna17
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VSI WWW MONEY - 999 deducted

Address:hyderabad

AN AMOUNT OF RS : 999/- was deducted from my icici account with the name of VSI*WWW MONEY. I didn't authorize this transaction by any means (OTP or monthly subscription).

when i am trying to reach out to them through the number mentioned on the transaction statement, it was not connecting to support team.

as a bank. its their duty to mention at least the details on their website or any chat support.
br...
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A
Abhiyahan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Overcharged

Address:Mumbai

In February I bought a product from Amazon and the mode of payment was 18month EMI from ICICI Credit Card. Due to some technical issue the product was not delivered. Recently I checked that the bank is deducting the same EMI from last 9 month and then its has been confirmed by Amazon authority that the amount has already been refunded to bank. I've complained about this issue to the bank but even after ten days there has been no solution....
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised debit from my bank account

Subsequent debit has been made from my bank account without my consent or any OTP.. (1000*4 times)
The bank statement says a puchase has been made via vin/Google.
But I haven't subscribed any services...
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B
Bhupati Das
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining against SMAB charges

I have an salary account in ICICI Bank. When I left the job, no salary was cradited to my account. After three month my salary account was made General Savings Account by the bank and an amount of 654.00 are being chareged monthly by the bank from my account. Please solve the issue....
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D
Divya Rajak
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icic Amazon credit card

Sir
I am Vijay Sheladiya
From. Gujarat Surat
Sar aap logon ko jhunjhun customer ki jarurat nahin hai mere paas already do credit Card hai Kotak Mahindra Bank aur RBL Bank ka hai Mera credit score bhi achcha hai
Tu bhi aap log meri baar baar meri application ko reject kar rahe ho
Iske bare mein customer care mein bhi baat kiya tha kuchh jawab nahin de rahe
Maine do bar application diya he
...
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A
adprajapati
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici bank ecsrtnchg charges hit on my account without any information

Address:67 shiv vihar panki road kalyanpur kanpur nagar

Am an icici bank customer. Today 22-10-20 ecsrtnchg charged 518.83 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com...
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K
Kapil Events
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong transfer done in a bank account

Dear Sir/ Madam,
This is to inform you that I had done an IMPS transaction in a certain account on 19th Jan 2020 at 3:15 pm the reference number was[protected] by mistake I transferred in the wrong account no ICICI bank saving account
Ac no[protected]. I needed to transfer to the following account number
Anna Gaji
ICICI bank saving account
Ac no[protected]
IFSC - ICIC0001489
The amount...
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