ICICI Bank Complaints & Reviews

Dear Sir

I tried to pay Annamalai University Convocation Payment through Eazy Pay ICICI, amount Rs. 1400 was paid through SBI Internet bank. After payment successful, the eazypay portal shows the amount was not received.
So i paid once again through ICICI Debit card for the same amount.
After that i showed that the 2 payments are successfully paid for the same Bill.
Please refund the amount to my bank account No.
I send herewith the screenshots for your reference.
Sir I humbly request your Eazy Portal having payment duplicate error frequently.
I am a Internet Centre Owner having same issues frequently.
Please resolve this issue as soon as possible and to refund customer amount by honour.

Thanking you
NAGULAN M

I am icici credit card holder from 10 years
in the month of September 2020 i not received credit card statement.
I deposited lumsum Rs.1160 (as per purchase by card)on dated 27.9.20

Now Icici charging penalty for this transaction.

please arrange to waiver late charges becouse of bank mistake.

Regards

Sapan Parwani
card no. 5241xxxxxxxx9002
mb. [protected]

Hi,

This is Suyash Ghate reaching out to inform about a unauthorized transaction on my savings account. On 7th of November 2020 from my ICICI Bank Account a unauthorized transaction has taken place for the amount of Rs.2199 under the particulars named as "IIN/I-Debit/SI CPPAST /############/############/" which is not initiated by me at any point of time. Hence need to fix this issue and reverse my amount of Rs. 2199 to my preferred bank account from which the above aforesaid amount has been deducted immediately.

Regards,
Suyash Suhas Ghate
ICICI BANK Savings account holder

I opened a bank account at ICICI bank at Ashok Nagar, Ranchi even though the minimum required balance for digital current account is nil. Somehow, they forced me to deposit 11k Rs and now, even though I received sms stating that my account is activated my transaction aren't going through.

The local customer service employee who visited my home for the verification of the docummets has stopped responding too.

I want to bank issues regarding transactions and quick service be resolved.

PMAY : Application no : [protected]
Home Loan : LBHYD[protected]

I have a house loan with ICICI bank.
Its been almost three years I have applied for PMAY,
But ever since its in pending.

Status says Ready for submission to NHB.

ICICI people say it is sent to NHB.

But status always says "Ready for Submission" that means it is never sent .

If the subsidy amount was sanctioned yearly I could easily avoided paying more interest.

Now on this subsidy amount only I may be paying at least 3 more laks as interest and I don't think bank has no idea on this.

Purposefully and Delibrately The Bank Staff has not sending my application to further.

Even to reduce the Bank RR I have to put an application which is again charged...….but to increase RR Banks apply the rate over night...….very Bad on this Part...….why Banks what to exploit common man like us...

I am Ravina Sonavane. 826.00 Rupees has been deducted from my account as DMC/IN[protected] DP CHGS TILL SEP-20

There was no prior notice. Without my permission how can you deduct this amount from my account.

I need justice and my money back immediately.My Account Number is[protected].

I have been getting calls daily 4-5 times on credit calls. I have been telling them that I am not interested in the credit calls now. If I need, I will contact the bank directly. I requested them not to call me further on this but they are not listening. If I say, I am not interested then they are asking why I am not interested. I requested the customer support to stop this nonsense yesterday but again getting call today. Please help on this. my number is [protected].

Sir my amount was debited against cpp from my account. Who are u to debit my account. I want my money back.i am serious if account ion is no ot taken . I will complain in ambudsmen.

Hi ICICI,

I had withdrawn 10000 / - from ATM number- SECNH532 till[protected]: 11.10 am. After some time, I received a message from icici, followed by 4 sub sequential messages 4000 / -, 4000 / -, 10000 / - and 4023 / - were withdrawn from this NFS * CPRH5520 * CA at 11:40 AM. All four amounts that I did not withdraw, so I was quickly connecting the call to the icici customer[protected] and filed a fraud case. I do not know who stole the money from my account. Can you please help me how to get this money from me.

Hi this is Vinodh, I’m holding Icici savings accounts for the past 10years and now recently I’m very much frustrated because of the charges they have been debiting from my account as POS Decline charges. Around 2, 000/- I have lost. Since from last 5months. Hence I’m not keeping my money In my account, if I keep money immediately they will deduct as much money can, minimum amount of Rs 29.50/- more than many times, they will loot like...

ICICI collection department keep calling about home loan EMI and i lost my job due to covid and the still hearing going on loan moratorium extension next 2 years but icici collection keep calling sending guy for the collection.

AS I KEEP LOOKING NEW JOB AS SOON AS I GET NEW I START REPAY EMI.

loan account number LBMUM[protected]
Regards,
Ravi
[protected]

Mint Detaily Saving Account No is[protected] in the Name PARTH N UPADHYAY. I have seen that 503.71 has been debited on 03.11.2020. Same NACH AD RTN CHRG Rs.590. was debited on 24.06.2020. Please let me know why such amount is debited ????

Myntra refunded me a sum of RS 1844.10 to my ICICI account no.[protected]. But not yet credited to my account. Myntra has sent me bank referal no. [protected]. Please check and credit

I had done a NEFT transaction from ICICI Bank to CANARA bank on 30 th Oct 2020.
Till now the amount is not credited to beneficiary account and debited from ICICI account.
I called both the customer care, and no response yet.

Todays about 590 rupees has been deducted from my account in the name of nach ad rtn chrg njindiap~1 9OCT20-5fdec3 without any notification. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
What is this transaction purpose?
Nach_ad_rtn_chrg~njindiap~1 9OCT20-5fdec3

I want a strong reply from your side dear icici bank

I had a due amount on my credit card for which I was paying till April 2020, after which I received no communication regarding any outstanding amount. They are sending my credit card statement to my office email ID which I do not have access to as my office is shut due to covid 19. After so many months of no communication regarding any outstanding amount, I get to know that they have 28000 outstanding against my credit card and they have put a lien on my account. Since we faced a lot of losses and salary cuts during covid, I was not in a position to pay the amount. The manager from thier department called me and argued for 45 mins. No one from any of the team was ready to help me, they simply cut down my phone without listening to me. I borrowed money from one of my friends to pay the minimum due amount of 12000 and rest to pay my rent and grocery, as the manager from the Credit card department was not ready to help me unless I pay atleast the minimum due amount saying it was "company policy". She said she removed the auto debit facility from my account and that was the only help she could do. When the borrowed amount I got in the account, immediately they debited 28000 from the account, leaving me with a balance of 0 in my savings account and leaving me in deep trouble, as I am the only source of income in my family and I have a family of 4 to take care of. How can the bank debit the whole amount when there was auto debit was off, and without asking my permission to do so??? You dont want to help people out during pandemic that is ok, atleast do not leave people in deep trouble!! I need a resolution to this right now, and I want the 16000 extra to be reversed to my account, so that I can carry out my bare minimum expenditure. I cannot believe that a bank big enough can be so ruthless and careless when people are facing job cuts and salary cuts. Instead of helping out financially, they are overburdening you without giving any flexible options. I need this to be resolved, and 16000 to be reversed from my bank account at any cost.

Txn of INR 1, 005.08 done on Acct XX724 on 07-Nov-20.Info: VSI*Amazon Pr.Avbl Bal:INR XXXXXXXX.Call 18002662 for dispute or SMS BLOCK 724 to [protected]

I did not try to make this Transaction. Kindly refund my money.
Transaction ID was SB498800

Hello ICICI Bank,

My account:[protected]

"A purchase of INR 2, 199.00 has been made using your Debit Card linked to ICICI Bank Account XX514 on 07-Nov-20. Info: IIN*I-Debit*SI ."

That customer care no only allows blocking my own account. Others don't work.

I think this is that oneassist or card protection thing, I've told so many times from the last 2-3 years to stop it, but if this time it's not resolved and refunded, I'll consider terminating my services here, cannot give money for no reason without my knowledge.
Please fix this ASAP.

Thank you.

This is Shankar from Chennai, I have been the customer of ICICI bank savings bank account for 16 years.
In the year 2015 I have been issued with a new debit card for additional security (chip). I collected the card form Adambakkam branch. The bank staff have told that the old will automatically be deactivated as soon as you start using your new debit card for the first time. It was the same (after i use my new card, old card is invalid for online and atm transactions).
After this ICICI bank issue 2 other cards for additional security/security enhancement. Every time they give the new card same procedure old card will be deactivated. But when I checked the past year statements, ICICI bank is illegally/Fraudulently charging me for 2 debit cards, by showing that the old card is active in their system.
When I raised the customer query, I am not getting proper response, Customer care manager (Kaif) said that it will be escalated but another manager ( Sriram) called and told that this is not the process they cannot refund all 6 years excess charged amount. He is expecting the customer to accept only 1 years refund even though they charged for 2 debit cards for 6 years.
I also came to know that one person cannot hold 2 debit cards for the same account unless it is a specified request from the customer. Then what process allows them to charge for 2 debit cards for 6 years?

Thanks,
Shankar

Dear sir,

an amount of rs. 757.17/- got deducted from my account[protected] as dp/dmc charges till sep 2020.

Neither i use any demat account, nor carried out any transaction with demat but still the respective amount got deducted without proper correspondence.

Iam using the icici account since 4 years. Never had any issue. But now i am facing this issue. Kindly resolve my problem.

I hope icici wil take necessary action regarding the above.