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3.3
Updated: Jun 2, 2026
Complaints 23783
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14308
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9475
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ICICI Bank reviews & complaints page 302

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M
maneet popli popli
from Powai, Maharashtra
Nov 26, 2020
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I am maneet kumar popli. 826 ruppes deducted from my account agt dmc/in[protected] dp chgs till oct-20, please refund my amount as earliest and also please close my demat account.
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17qy7) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    R
    Ranaprathap Elikatte
    from Powai, Maharashtra
    Nov 26, 2020
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    Address: ICICI BANK SRI NAGAR COLONY

    Icici bank debiting ecsrtnchg charges without any prior notice, this is literally looting. I am going switch my account very soon. Its been 9 years i have been with icici. Time has come to switch
    ICICI Bank customer support has been notified about the posted complaint.
    View replies
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17qyc) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      [email protected]
      Nov 26, 2020
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      I did not do any transaction on 25th November 2020 still some charges are applied
      ICICI Bank customer support has been notified about the posted complaint.
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      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17qxv) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        B
        Bmahadev
        Nov 26, 2020
        Resolved
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        Resolved

        Address: Ahmedabad Gujarat

        I was under a impression that icici cares for customers, but this is not justifiable.

        I created my demat account using angel broking and that has to do nothing with icici right? So why I'm I being charged for this.

        Without any notice, u have debited my account and there is no proper reason for this I need my refund.
        757.17 rs DMC till Oct 2020.
        If I haven't opened the account through icici why are u guys charging me anyway.

        Please initiate my refund.

        Best regards,
        B Mahadev.
        Aug 12, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 26, 2020
        ICICI Bank Customer Care's response         Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17qxz) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          Sonia645
          from Noida, Uttar Pradesh
          Nov 25, 2020
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          Hi,

          I am Sonia Verma.

          I have an account with ICICI BANK.

          There is an amount deduction of rs. 826 has been made by the bank saying DMC/IN[protected]/DP CHGS TILL OCT.

          I don't have any demat account with ICICI bank then how can uh deduct DP CHGS

          I need my money back. 😡😡😡 This mistake was not expected from ICICI
          ICICI Bank customer support has been notified about the posted complaint.
          View replies
          How long will it take you to return my money? 😡
          Reply
          Sonia645's [Complaint's author] reply, Nov 27, 2020
          It's still not resolved credit my money asap.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17qy5) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            A
            Ajaybta
            Nov 25, 2020
            Resolved
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            Resolved

            Received Message from ICICI BANK:
            First Message -
            Dear Customer, We have received your Mortgage Loan Application ID 77156332. To track application status click www.icicibank.com/TrackMyLoan
            The second Message - Have the OTP from the bank.

            The concern is that I don't have an account with the ICICI bank and nor I have ever applied for any Mortage loan. Could you please look into this issue. All the messages I am getting on my mobile. Could you please look into this.
            Aug 6, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 26, 2020
            ICICI Bank Customer Care's response             Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17qyd) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              O
              Ominious Gaming
              from Powai, Maharashtra
              Nov 25, 2020
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              Address: Kolkata

              I have a bond of ICICI Only Vimal Vaatsalya, details attached please guide me as to how to encash the amount and way forward.

              Thanks,
              Niti Chakraborty
              ICICI Bank customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17qym) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                SHUBHAM HARSORA
                Nov 25, 2020
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                Address: 176,New Market, Rawat bhata,, Via:-Kota, Rajasthan

                I am shubham harsora. 876.00 Rupees has been deducted from my account as [protected] DP CHGS TILL OCT-20) DP charges on
                25/11/2020. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction
                message to my mobile. I need justice and my money back immediately.My Account Number is[protected].
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17pw3) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team 
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                  P
                  poojasinha11
                  Nov 25, 2020
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                  I am Pooja Sinha. Please note that INR 619.50 have been deducted from my account as DP CHGS TILL OCT-20 on 25/11/2020.
                  I have never activated and used my Demat account till now. There was no prior notice. This is totally an unacceptable and unethical behavior from ICICI. Don't ever do this without a customer acceptance, otherwise we can lose the trust.

                  Kindly refund my money at earliest. I need justice and my money back immediately.

                  Contact No. [protected]
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 26, 2020
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  Dec 01, 2020
                  Updated by poojasinha11                   Dear ICICI team,

                  Looking forward to a prompt response from your team.

                  Request you to reach out to me at the earliest via an email or a phone call.

                  Regards,
                  Pooja Sinha
                  [protected]@gmail.com
                  +91 [protected]
                  Dec 22, 2020
                  Updated by poojasinha11                   It has been around a month and the issue has not been resolved by the ICICI bank, I am being harassed by the Bank. They keep asking for various things like email registration etc. even after doing it multiple times. I have sent them the demat closure form along with required annexures but again they are trying to walk away with it and not closing my account after multiple attempts.
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                    R
                    Raosaheb Deshmukh
                    from Powai, Maharashtra
                    Nov 25, 2020
                    Resolved
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                    Resolved

                    I had recharged ICICI Fastag customer id 12136211 using my Axis Bank savings account on 05/01/2020. A complaint was raised0n 08/09/2020. However, the fast tag has still not been credited till the date of posting the complaint (25.11.2020)
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 26, 2020
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17qyh) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      R
                      Rohit Raj 1401
                      Nov 25, 2020
                      Resolved
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                      Resolved

                      I am Rajeev Ranjan Mishra. 505.61 Rupees has been deducted from my account as[protected] DP CHGS TILL OCT-20) DP charges on
                      25/11/2020. There was no prior notice.I haven't received any deduction
                      message to my mobile. I need justice and my money back immediately.
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17pw0) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team 
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                        A
                        amansatija
                        Nov 25, 2020
                        Resolved
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                        Resolved

                        Hi,
                        Rs 118 has been deducted from Icici bank account without even informing me.
                        please refund my money asap.

                        My account no is[protected]
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17pvy) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team 
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                          J
                          jigarppatel
                          from Powai, Maharashtra
                          Nov 25, 2020
                          Resolved
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                          Resolved

                          Anonymous Credit from ICICI Bank RAROG ILOANS

                          Hello,

                          Today in my SBI Account i received Rs. 46 from NEFT*ICIC0000186*CMS[protected]*ICICI BANK RAROG*ILOANS

                          I have not taken any loans but not sure why this credit happen

                          Is there any fraud of Loans?

                          I am currently in Ahmedabad and Received Amount from Chattisgarth ICICI Branch

                          Please help...
                          Helpful
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                          61 found this helpful
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                          A
                          Ashokrao_NSI
                          Nov 25, 2020
                          Resolved
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                          Resolved

                          Two times amount was debited from my account without my consent.
                          Date: 23/11/2020. Transaction: NACH_AD_RTN_CHRG~of Bnk BFLf02NOV-20~d9e Rs. 246.92
                          Date: 23/11/2020. Transaction: NACH_AD_RTN_CHRG~of Bnk BFLf02NOV-20~d9e Rs. 316.40
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17pi6) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            M
                            mayans271
                            Nov 25, 2020
                            Resolved
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                            Resolved

                            Why there is deduction of Rs. 590 from my account? It's been 5-6 month.

                            Please let me know why this deduction is happening?
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17pi9) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              N
                              Nivetha23
                              Nov 24, 2020
                              Resolved
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                              Resolved

                              Address: Thiruparagunram

                              I am a salary account holder of ICICI bank for more than 2 years . When I went to take money from the ATM, my money in account was less from the previous days balance. I was thinking why I was having such deduction and I checked my mail and phone whether I received any notification. But I didn’t. Then I went to my personal banking website and checked for the reason. Then I saw a charge of 500 rupees in the name of SMAB Chgs-May15+Stax 55.00. Same month my salary even though they debit my money, my email [protected]@gmail.com
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17pi8) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                D
                                dumpala venkatatulasinarayana
                                Nov 24, 2020
                                Resolved
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                                Resolved

                                I have a deposit below 2 lacks but your bank collect charges 529.00 rupees.please find attached document in below mail.
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17oax) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team  
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                                  H
                                  Harshil Prakash
                                  Nov 23, 2020
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                                  Address: ICICI Bank Gomti Nagar Extension Branch

                                  I have been charged for OneAssist Plan without my agreement. I do NOT want this scheme yet I have been charged for it. Please cancel it and refund ASAP
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    H
                                    Harshil Prakash
                                    Nov 23, 2020
                                    Resolved
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                                    Resolved

                                    Address: Gomtinagar extension branch, lucknow-226010

                                    I have been charged for this scheme without my permission and I'd like it canceled. Not interested at all.
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Harshil, We sincerely regret the inconvenience caused. Please be assured that our team will process a full refund to you. Kindly share your Membership Details and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our executive shall process your request on a priority - Swarali, Team OneAssist
                                    Reply
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17nvz) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team 
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                                      M
                                      Mittapelly Naresh
                                      Nov 23, 2020
                                      Resolved
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                                      Resolved

                                      I have been charged for 590 rs from my bank account by the bank for "non char_ad_rtn_chrg_tpslsip" on date 23.11.2020 due to non maintenance of funds for auto debit for mutual fund.

                                      However, despite of payment of installment through my credit card on 06.11.2020 I was being penalized for not paying the insurance amount to the mutual fund (this was happened as result of non-maintenance of funds in my account). I was not being informed anytime before charged also I did not anticipate this because I had already paid my due amount the way I have been from the past 5 years.

                                      I here by request you to see this issue holistically and do the needful to provide the charge reversal.

                                      Account holder name: Naresh Mittapelly
                                      Email id: [protected]@gmail.com
                                      Mobile no :[protected]
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17nvp) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team   
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