[Resolved] ICICI Bank — wrong credit card delivered. had asked for amazon pay card | |||
I had requested for amazon pay card on aug'19 end. I received a coral credit card instead. The mulund east branch is not giving any proper response rather just avoiding the problem. I had submitted the required documents but the staff of branch (Ms. Simpy garg) said she is awaiting revert from team and has no answer why this mishap happened. I had plans to shop using this amazon pay card but now have no clue if i will get one before the festive season. I need to cancel the coral card as i did not requested it. Also i had submitted adhaar card but the address was not changed as per my adhaar card and cheque book was issued with the old address printed on it. The credit card was also delivered to the old addrress Really frustrating while dealing with icici bank executives and poor service. This is another instance where i faced issue with icici. Please take this matter up. I am tired of writting mails and complaints now Was this information helpful? | |||
Nov 10, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Oct 07, 2019 ICICI Bank Customer Care's response Dear Customer, We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (870399) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
 4 Comments | |||
Comments
Today i got a text of deduction of amount 129 towards VSI*amazon. I didnt even buy anything i didnt get any otp and then i realised it was deducted last month also on the same date. Trying to reach the ICiCI bank but no customer help numbers are going through.
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ICICI Bank Customer Care's response, Oct 8, 2019
Verified Support
Dear Prity Rana,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (870399_001) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (870399_001) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
I am unable to do online transaction from my debit card as it has been blocked due to wrong input of multiple otps.I have tried to call your customer care service but there was no response.
Please help me to unblock it for online transaction. .
Please help me to unblock it for online transaction. .
ICICI Bank Customer Care's response, Oct 8, 2019
Verified Support
Dear Customer,
We request you to email us your concern with your contact details on [email protected]. Please mention the UID (870399_0001) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We request you to email us your concern with your contact details on [email protected]. Please mention the UID (870399_0001) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
Hi,
On 30th September 2019, Rs. 29.50 have been debited saying RwdFee. I didnt redeem any points then why this amt has been debited
On 30th September 2019, Rs. 29.50 have been debited saying RwdFee. I didnt redeem any points then why this amt has been debited
ICICI Bank Customer Care's response, Oct 8, 2019
Verified Support
Dear Lalikasi,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (870399_00001) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (870399_00001) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
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My payment paid alredy please help me my money recepit
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (870399_01) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team