Oct 11, 2019
Updated by tilakraj291 Earlier communication as below
Dear Customer
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Customer Service Team
ICICI Bank.
----- Original Message -----
From: Tilak Raj <[protected]@gmail.com>
To: customer.[protected]@icicibank.com
Sent: Thursday, January 10, 2019 11:45:31 AM GMT+05:30
Subject: 000F3aE35NQ0FQJ4:Re ICICI Bank Home loan Account XXXXXXXX9251
>The mail is silent about deduction of 8897
>Fromnly account and when 6136 taken as the processing charges why 5900
>again deducted you are taking money anything
>
>And again the interest certificate with my name only
>Tilak raj
>
>On Thu, 10 Jan 2019, 11:42 <customer.[protected]@icicibank.com wrote:
>
>> Dear Customer,
>>
>>
>>
>> We understand your concern.
>>
>>
>>
>> With reference to your e-mail, we have enclosed the soft copy of statement
>> of IT[protected] for your reference.
>>
>>
>>
>> We inform you that, through cheque 126941 amount is 6, 136, deducted as
>> processing fee is 5, 900, CIBIL report charges 118 and cersai fee is 118.
>>
>>
>>
>> As per the process administrative charges are deducted through cheque
>> 126949 Rs. 5, 900.
>>
>>
>>
>> Further clarification please visit the nearest ICICI loan service branch
>> and collect the SOA.
>>
>>
>>
>> We request you to look for the nearest ICICI Bank Loan Servicing Branch on
>> our website www.icicibank.com >> Find ATM/Branch.
>>
>> We thank you for giving us an opportunity to be of service to you.
>>
>> Sincerely,
>>
>> Ram Charan
>> Customer Service Officer
>> ICICI Bank Limited
>>
>> NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID,
>> Password or URN with anyone, even if the caller claims to be a bank
>> employee. Sharing these details can lead to unauthorised access to your
>> account.
>>
>> /
>>
>>
>>
>> On 1/8/2019 5:30 PM, LALITA null . NULL wrote:
>>
>> dear Sir,
>>
>>
>> With respect of the above loan amount taken, it was here to mention that
>> there is deduction of 5900 from my account and it was informed it was the
>> Admin charges for the legal.
>>
>>
>> however, during the process of the loan, i already paid Rs 6136/- admin
>> charges for which it was informed and confirmed that it is the complete
>> charges and no furthur charges will be taken.
>>
>>
>> Please refund the amount as it was not there to deduct.
>>
>>
>> please also issue me interest certificate for the year 2018-19 as the
>> payment being done from my account TILAK RAJ (syndicate bank) as whole
>> payment of the loan will be paid by me only.
>>
>>
>> POlease do the nedful
>>
>>
>> TILAK RAJ
>>
I have applied for a credit card on Aug 3rd, still, it is in process, I have given each and every document, but the process is still going.
Could you please let me know my application id and service request number for further process.
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (902429_1) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team