ICICI Bank Complaints & Reviews

Hi,
Icici bank has wrongly charged me amount on 14th, 15th and 20th oct 2019. I have attached screenshots of the amounts charged. This seems invalid. I don't even have any auto debit setup on this account. So, icici bank must look into this issue and respond with valid explanation and also credit the amount back to my account.
I have seen similar complaints posted by other people on this forum.
Regards,
Shivesh

I have recently been your customer in icici bank. They had given me credit card facilities, wherein few issues are really annoying,. I am getting n number of calls from your people asking me for authorization, plans etc., that is really disturbing my career.

2. Today they have debited rs. 1399 without any concern, i have never asked them for any plans.

Please credit back the amount, else please cancel my credit card facility.

My name is arumugam and i'm holding a salary in icici bank for the past 4 1/2 of years. I just saw today when i checked my account online, that trice i have been charged posdec chg of rs. 29.50 each on september and the description says:
Posdec chrg/[protected]/. Could you please investigate and refund my amount as soon as possible. Please unsubscribe the unnecessary subscription

I've requested for disbursement of 4th installment of my loan (Loan application number - [protected]) in icici mobile app. Due date for payment to builder is 27 oct 19.

Request for disbursement has been placed on imobile app (Reference number - # 148519).
I'd put intended disbursement date on imobile app as 19 oct. However, disbursement has not been done yet.

I’d experienced huge discomfort while disbursement of 1st 2nd and 3rd installment (Please refer to complaint sr - sr[protected]. It was finally disbursed post due date each time after numerous calls to team involved – shalabh, prabhat agarwal, mohit.

Nobody is responding over mails or compaints submitted in icici website.

Thanks
Ankur
[protected]

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

Yours faithfully
Jafar sadiq B
[protected]

Hello,

I have saving account in icici bank and have been its customer since 2006. From last month i have been seeing transactions with remark ecsrtnchg, with deduction amount of rs. 413,

Deductions on

First on - 21/09/2019
Second - 01/10/2019
Third - 17/10/2019

I have sufficient balance to pay off my policies and have zero loan amount. What kind of deductions are they? What charges are they?

Regards,
Harshada

I have installed imobile app in my iPhone 6s and ios version is 13.1.3, When submit my credit card bill then getting this message-
"Sorry. your transaction could not be processed. Please try again. (#0003)".
If submitting bill any other mobile device then it will done successfully.

Contact Number "[protected]"...

Dear sir/madam

This is with reference to the emi cancellation, actually i was done a transaction on 04th oct'2019.
Having amount rs 6389/-, then afterwards i have canceled the same.

But, by your bank starts the emi installments which is showing in our credit card statement.
Then i was called to customer care, he/she was registered my complaint & assure that we will cancelled that emi & refund your amount.

But till now my emi has been cancelled but only interest amount has been refunded & showing.
But emi principal amount still showing. Rs 5352.64.

Requesting to you kindly refund my amount rs 5352.64/-

Hi —
I have been charged rs. 750+135 for late payment of bill due on 06.10.2019 for my credit card. I have paid the due amount on 10.10.2019.
Due to continuous holiday, most of the banks were are holiday from 05.10-2019 till 9.10.2019. I tried to make the payment, there were issues in the website as well as app. It may be due to browser or server issue. I tried mybest to pay the credit card balance. The funds needs to move from icici saving account to icici credit card account.
Icici charged late fee are on higher side for three days and it is harsh action by icici bank. Such penal action for meager fault is forcing me to consider the closer of credit card account as i have other banks credit cards but no such penalty ever made by any bank.

I hold icici saving account for almost 10+ years. The gratitute the show on customer is not good. I request to waive the charge by reversing the charges and tax to maintain quality customer relationship.
I shall be thankful.
Balaji s

My card was blocked for online transactions.

Below is the error message i'm getting.

For security reasons your verified by visa purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at verified by visa merchants.

To unblock your card/login, please contact icici bank customer care....

I had invested 30000 rs in above tax saving bonds details as follows
dist sr no from - to quantity amt maturity
icicibond 1 [protected] 2 10000 8/4/2010
icicibond 2 [protected] 1 5000 22/03/2004
icicibond 3 [protected] 1 5000 22/03/2004
icicibond 4 [protected] 2 10000 26/04/2004

i have sent 3 mails and reminders to [protected]@icicibanck.Com alos tried to contact with toll...

I opened a new savings account via online method and there was a option to instantly get a account number if i deposited some money online so i choose that option and even got an account number next they representatives came and collected all the documents but its been more than 10 days i haven't received any call back or any other information from the bank i even tried calling the representatives who came to collect documents they are also ignoring my calls. My online application tracking id is 27464808

Hello team,

I tried to make the payments 3 times for my ug admissions on august 31st 2019 and each time the amount got deducted from my icici bank account but failed at sol (School of open learning, delhi university) website.

All 3 transactions were declined from sol stating "sorry. Your admission fees of 3630 failed since payment is declined by your bank due to any of the following reasons: oops! Your transaction failed". The payment were done though merchant website icici eazypay and idbi payu. However, the last payment through payu somehow got successful later.

The amount rs.[protected] twice) has been debited from my account but not received by sol. Nobody from sol or icici bank is helping. I submitted written request more than a month ago at saket branch, icici bank, new delhi. I sent email for refund request online to icici eazypay but to no avail.in fact i sent an email to the same icici rep (From saket branch) to whom i submitted the handwritten request on his email as per his request but still no response.

The transaction details are as follows:

Transaction amount: rs. 3, 630.00 (Twice) = 7260
Transaction date: august 31, 2019
Payment id: [protected] and [protected]
Consumer code: [protected] and [protected]
Bill reference information : 186474 and 186474
Sol merchant reference number : 190100181818318185516 and [protected]

I have enclosed the screenshots for you,. I also enclosed the screenshot from the sol showing the merchant reference number. Please help me to get the amount reversed to my icici bank account [protected]Sheikh ershad) immediately. Since, it is more than 45 days now.

This complaint is actually the outcome of my frustation with icici customer support,
I was a customer with account number :[[protected]].
I have done a upi transaction on 14 october for an amount of rs. 10018, online transfer to my other bank account (Oriental bank of commerce). While the amount was debited from my account, it was not credited to the beneficiary account and i received a message saying that the amount has...

Hi,
ICICI Bank has dedcuted 1899 rs for one assistants /CPP from account without my permission .
I called customer care and now they are not ready to cancle and refund the amount .
How any bank can deduct any amount with any permission and pre approval?
Now they are not ready to pay full amount refund as the plan is activated.

Please take corrective action and suggest,

Its been few months i am suffereing from financial issue and i had payed credit card balance every single month and last month i acciedntally forget to pay due amount after that from icici credit card department they try to haras me every day called me again and again not just call they sent few male people to my house and gave me warning if i will not pay the rest amount they will sue me or give me notice from court and few people called me and talk to me very badly like (Agar paise ni hote baski ni hoti to card lene ki himmat kaise hoti ha tumari) and all. I already told them i have paid minimum balance but they told me to pay whole amount.

I have a credit card of icici bank.
In the current statement of my bill an amount of Rs 500 +gst Rs 90 is added.
I am not aware of that what is for that.
Amount deducted as a 'Joining fee'.
I had not joined anything.
I got calls from icici bank for policies.
I denied every time.
I tried to contact them many times but unable to contact any concern person.
Using icici bank App, when opening Contact us option which redirect to chat tab which respond irrelevant messages.

Today my account balance got deducted ₹413 through ECSRTNCHG141019 without any informmation or confirmation on my mail or text message me. Stop charging unnecessary amount without informing customers, looking forward to resolve the issue asap.
Please let me know the issue asap you can reach me on my email [protected]@gmail.com
Thank you
Vimal Kumar
Delhi

I have salary account in icici bank and in this 15 days i got 2 mail where icici deducted 29.50 twice for posdec chg/[protected]/5026+gst, however i checked on google and found that it is charged due to insufficient balance and transaction decline, so i checked my transaction also and i have enough balance also everytime, so after having balance in my account they have charged this for twice.
Worst service ever.

Complaint against icici banki balbir kumar withdraw cash from atm for rs, 3500 on dt. 26.08.2019 in sector -32, chandigarh road, ludhiana. When i do the transaction payment deduct from account but cash not received. The payment is also reversed in my account at the same time the amount reversed is debit (Deduct) from my account when i inform to icici branch sector, 32 they ask we dont know you will ask customer care butr after complaint in customer care they ask for documentation but after fulfilling that documents they will not refund the amount debit from my account.