Oct 11, 2019
Updated by tilakraj291 Earlier communication as below
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Customer Service Team
ICICI Bank.
----- Original Message -----
From: Tilak Raj <[protected]@gmail.com>
To: customer.[protected]@icicibank.com
Sent: Thursday, January 10, 2019 11:45:31 AM GMT+05:30
Subject: 000F3aE35NQ0FQJ4:Re ICICI Bank Home loan Account XXXXXXXX9251
>The mail is silent about deduction of 8897
>Fromnly account and when 6136 taken as the processing charges why 5900
>again deducted you are taking money anything
>
>And again the interest certificate with my name only
>Tilak raj
>
>On Thu, 10 Jan 2019, 11:42 <customer.[protected]@icicibank.com wrote:
>
>> Dear Customer,
>>
>>
>>
>> We understand your concern.
>>
>>
>>
>> With reference to your e-mail, we have enclosed the soft copy of statement
>> of IT[protected] for your reference.
>>
>>
>>
>> We inform you that, through cheque 126941 amount is 6, 136, deducted as
>> processing fee is 5, 900, CIBIL report charges 118 and cersai fee is 118.
>>
>>
>>
>> As per the process administrative charges are deducted through cheque
>> 126949 Rs. 5, 900.
>>
>>
>>
>> Further clarification please visit the nearest ICICI loan service branch
>> and collect the SOA.
>>
>>
>>
>> We request you to look for the nearest ICICI Bank Loan Servicing Branch on
>> our website www.icicibank.com >> Find ATM/Branch.
>>
>> We thank you for giving us an opportunity to be of service to you.
>>
>> Sincerely,
>>
>> Ram Charan
>> Customer Service Officer
>> ICICI Bank Limited
>>
>> NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID,
>> Password or URN with anyone, even if the caller claims to be a bank
>> employee. Sharing these details can lead to unauthorised access to your
>> account.
>>
>> /
>>
>>
>>
>> On 1/8/2019 5:30 PM, LALITA null . NULL wrote:
>>
>> dear Sir,
>>
>>
>> With respect of the above loan amount taken, it was here to mention that
>> there is deduction of 5900 from my account and it was informed it was the
>> Admin charges for the legal.
>>
>>
>> however, during the process of the loan, i already paid Rs 6136/- admin
>> charges for which it was informed and confirmed that it is the complete
>> charges and no furthur charges will be taken.
>>
>>
>> Please refund the amount as it was not there to deduct.
>>
>>
>> please also issue me interest certificate for the year 2018-19 as the
>> payment being done from my account TILAK RAJ (syndicate bank) as whole
>> payment of the loan will be paid by me only.
>>
>>
>> POlease do the nedful
>>
>>
>> TILAK RAJ
>>
We request you to email us your concern with your contact details on [email protected]. Please mention the UID (911500_01) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team