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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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V
vipin@
from Ludhiana, Punjab
Oct 15, 2019
Resolved
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Address: Sector-32, Chandigarh Road, Ludhiana, Ludhiana, Punjab, 141010

I balbir kumar withdraw cash from atm for rs, 3500 on dt. 26.08.2019 in sector -32, chandigarh road, ludhiana. When i do the transaction payment deduct from account but cash not received. The payment is also reversed in my account at the same time the amount reversed is debit (Deduct) from my account when i inform to icici branch sector, 32 they ask we dont know you will ask customer care butr after complaint in customer care they ask for documentation but after fulfilling that documents they will not refund the amount debit from my account.
+1 photos
Nov 25, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    R
    rudrasaket
    from Pune, Maharashtra
    Oct 15, 2019
    Resolved
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    Resolved

    Address: Crif Solutions, 7th Floor, Icon Tower, Opp to KFC, Baner, Pune, Maharashtra, 411045

    Hi,

    I was paying my emi's each month before due date by online banking, i didn't know anything about ecs and bounces (Even if i am paying before time) and due to which my credit score went down and i am not able to apply for any other loans. This loan account is connected to my savings account in auto debit mode. My savings account was on dormant mode as previously due to switching my job i couldn't pay my credit card bills and had to foreclose credit card
    So this happened long back which i just requested from nearest branch to activate my savings account again. I have credited some amounts in past to check if my account is activated again or not. I found that somehow all the amounts are getting deducted due to some unknown charges. Now, to make everything regular again i want to credit emi amount each month in my icici bank savings account. But i can see that my account is showing amount in minus which is -28, 800 etc. I have already closed my credit card. Due to ecs bounces (Which i was not aware) the fine amount is now raised to 23, 000 rupees (Around). So i know that this -28800 something amount is included with my this month's emi amount which is 5052 rupees. I have applied last month in the nearest branch to link this loan account to my salary savings account in sbi. This request was not approved i guess due to this minus late payment fee on my ecs bounces. Now could you please tell me, if i am going to make payment of 5052 of emi each month (As right now i am not able to pay the fine amount which is around 23000), i want to credit this amount in my icici bank savings account but i don't want any other charges to be deducted. Suggest me something on this so i can regulate my credit score. Need urgent help please.

    Regards
    Saket shukla
    Shiva. [protected]@gmail.com
    Nov 25, 2019
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 15, 2019
    ICICI Bank Customer Care's response
    Dear Saket Shukla,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      A
      amsyizzy
      from Imphal, Manipur
      Oct 14, 2019
      Resolved
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      Resolved

      Address: Imphal East, Imphal East, Manipur, 795001

      I tried several times to get otp while by ordering on amazon india during diwali sale 2019 but i am not getting the otp. There is no point calling icici bank customer care to resolve my issue unfortunately it had to forced me to use my axis bank credit card to complete my transaction. I want to say that this is not the first time i am facing kind of problem from icici bank which never happened to me to my axis bank.
      Jun 20, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 14, 2019
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (904477) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Oct 14, 2019
      Updated by amsyizzy
      you can reached to me at [protected]
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        K
        Kalpana6328
        from Gurgaon, Haryana
        Oct 14, 2019
        Resolved
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        There's been a transaction - debited from my account without any authorization for rs. 2199/- on 14th oct (Today)

        This is from inn*i-debit*si cppast /[protected]/928

        I have not authorized this transaction nor have i received prior intimation on the same if this is from the bank.

        I want this amount refunded immediately.

        Regards,
        Kalpana gupta
        Nov 26, 2019
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 14, 2019
        ICICI Bank Customer Care's response
        Dear Kalpana Gupta,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (904484) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          Sivavini
          from Hyderabad, Telangana
          Oct 14, 2019
          Resolved
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          Resolved

          Address: 603202

          I have purchased a icici lombard insurance with years back of rs 12000 on my icici credit card with one year emi and there was no statement sent to me for the payment and after few months suddenly a statement was sent with penalty and fine and i was asked to pay and which was not my fault and the interest gradually accumulated to rs 20, 750 approx and now iam getting message for over due.
          I have talked with icici executive, several times but still the issue is not closed and even though the penalty, & fine is not my fault but iam ready to close this with the fare deal.
          Please need the response immediately
          Nov 14, 2019
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 14, 2019
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (902416) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Sir mere chalan ka payment refund kiya jye mai.offline chalan kra chuka hu..plz

          credit card overdue payment and closure - Comment #3558876 - Image #0
          ICICI Bank Customer Care's response, Oct 14, 2019
          Verified Support
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (902416_1) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Hi Team,

          Kindly check the detailed of a void sale on 3rd October of Rs 7500/- and it has been seven days still I haven't got the refund on my account. Kindly check and let me know the status. If you need any details please let me know.

          Details :
          Name: Nayeem Akhtar
          Registered Mobile number: [protected]

          credit card overdue payment and closure - Comment #3558939 - Image #0
          ICICI Bank Customer Care's response, Oct 14, 2019
          Verified Support
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          Debit card blocked for online transactions
          ICICI Bank Customer Care's response, Oct 14, 2019
          Verified Support
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (902416_001) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Nayeem88's reply, Oct 15, 2019
          Hi,

          I have sent the mail kindly check and reply.
          I’m being charged point of sale decline charges of ₹29.50 on regular intervals even when my card has sufficient balance. I have been ignoring this because I wasn’t aware it was a regular problem. To my knowledge, I’ve been charged of the sam atleast thrice in the month.

          credit card overdue payment and closure - Comment #3560926 - Image #0
          ICICI Bank Customer Care's response, Oct 15, 2019
          Verified Support
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (902416_0001) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            M
            M ashik
            from Siliguri, West Bengal
            Oct 13, 2019
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            Address: 110 akhil mukherjee road, sarat bose colony, Rahara auto stand, rahara,khardah, North 24 Parganas, West Bengal, 700118

            I opend a savings bank a/c on 26.09.2019. This is my a/c no[protected]. This a/c was opened online from icici bank website with 10 thousands rupees. My application id is[protected]. Till now my a/c is not active why bank service is too bad. When icici bank told me all process and kyc verification will done by 2 working days but why till now this is not done. Even i submit complain many times. But didn't get any phone call from customer help desk. Bank mail me debit card and cheque book send my adress but till now i did not get it. Please help me. Please refund my 10000 account opening charges.
            Thank you.
            +3 photos
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 14, 2019
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
            Oct 25, 2019
            Updated by M ashik
            Till now same problem. Please solve my problem as soon as possible. Or refund my money. Thank you
            Hi

            I have applied for a credit card on Aug 3rd, still, it is in process, I have given each and every document, but the process is still going.

            Could you please let me know my application id and service request number for further process.
            ICICI Bank Customer Care's response, Oct 14, 2019
            Verified Support
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (902429_1) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            ₹129 was auto debited from my account without any prior notice or OTP or my permission . Please look into this
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              S
              Subbbu
              from Bengaluru, Karnataka
              Oct 13, 2019
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              Address: Chelekere, 560043

              Hi,
              I have an sb account with icici bank, kalyan nagar, bangalore.
              I also had fixed deposits (F. Ds) of rs.17 lakhs to 20 lakhs.
              In july 2017, my relationship manager approached, suggesting to invest in following breaking my f. Ds:-

              1. Icici prudential life insurance ulip policy of rs.20 lacs sum assured, with 2 lacs insurance payment every year
              I invested totally rs. 4 lakhs, over 2 years - 2017 and 2018
              Now, the fund value is only rs. 331, 644, with a loss of rs. 68, 357.

              2. Aditya birla resurgent india fund - series 5- this is a high risk investment with more than 80% in equity funds, against my risk profile. At present, it shows net asset value of rs. 441, 000 for an investment of rs. 5 lakhs, with a loss of rs. 59, 000!

              The total loss is about rs. 128, 000.

              The relationship manager, co-erced me to invest, saying it will give very good return, over fixed deposits.

              Now, they are saying, it is because of markets!

              My complaints :
              I was forced to invest without knowing, aditya birla resurgent india fund is an equity fund! This was never informed to me.
              Additionally, icici prudential policy, the investments done were in such a way, it resulted in losses.

              Mainly it was to get commissions to managers and relationship managers!

              Kindly arrange refunding or my losses
              ICICI Bank customer support has been notified about the posted complaint.
              Oct 13, 2019
              Updated by Subbbu
              The Bank Address is :

              A-302, 7th Main Road, HRBR Layout 2nd Block, HRBR Layout, Kalyan Nagar, Bengaluru, Karnataka 560043. Phone –[protected]
              Verified Support
              Oct 14, 2019
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (902463) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Oct 16, 2019
              Updated by Subbbu
              Dear ICICI Bank Customer Care,

              I am not able to see your E-Mail ID properly. Kindly inform the same clearly.

              Subramanian
              After mailing them also no response from the ICICI, please look into this

              investments in mutual funds and policies - Comment #3558987 - Image #0
              I get paid only on 7-11 of every month, how can I make an emi on 10 and who is going to pay the penalty and rectify the credit score incase the check gets bounced..

              Spoke to ICICI mulund branch and they are saying that for home loan 1, 5and 10 are the only dates .
              ICICI Bank Customer Care's response, Oct 14, 2019
              Verified Support
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (902463_01) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              For which mail address i have to send
              ICICI Bank Customer Care's response, Oct 14, 2019
              Verified Support
              Dear Customer,

              We request you to email us your concern with your contact details on [email protected]. Please mention the UID (902463_001) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                A
                ayushnanda14
                from Chennai, Tamil Nadu
                Oct 13, 2019
                Resolved
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                Resolved

                Address: 261302

                Hello,
                My credit card has been blocked by visa from making any online
                Transactions. I mistakenly entered the wrong otp. I have tried contacting the icici customer care helpline numbers on
                Numerous occasions and every time they have told me that my credit card is
                Active and hasn't been blocked, but the webpage still keeps showing the
                Same message.
                +1 photos
                Nov 4, 2019
                Complaint marked as Resolved 
                just repeatedly emailed customer care till they responded and unblocked the card
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 14, 2019
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (902474) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                My housing loan 16 lacks but Icici bank pay only 15.12 lacks remaining amount not done
                ICICI Bank Customer Care's response, Oct 14, 2019
                Verified Support
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (902474_1) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  A
                  amrit.singh01
                  from Delhi, Delhi
                  Oct 13, 2019
                  Resolved
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                  Resolved

                  I was charged with rs. 1399/- on my icici credit card on 11 october 2019. I got a call from the bank explaining one assist and after that they automatically activated the plan without confirming with me. My one assist relationship id is 8771701. Kindly cancel my membership and refund the amount processed on my credit card. I do not want any protection plans and do not want to opt in future as well. My registered phone number is [protected]. Their customer care numbers go busy or not reachable all the time and it is very annoying. Kindly help.
                  Nov 14, 2019
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 14, 2019
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  Fraud debit
                  On 3 Oct'19 my account has been debited by Rs. 1899/- which I had not authorised for with remarks as IIN/I-Debit/SI ONEAST ---what is this and why this is happening? -RavindraJathar 06/10/2019.my debit card number is xxxxxxxx2818
                  ICICI Bank Customer Care's response, Oct 14, 2019
                  Verified Support
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (902464_1) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Hi,
                  I had a Gold Loan with ac no:[protected]
                  All the dues have been paid on time and the loan has been closed few months back, but the loan is still showing active in my CIBIL.
                  Please ensure to change the status to closed as the loan has been cleared off.
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                    A
                    Arun Kumar Nagaraj
                    from Chennai, Tamil Nadu
                    Oct 12, 2019
                    Resolved
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                    Resolved

                    Cancellation of one assist membership
                    I am a icici bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 8006 without my concern on date:12/10/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                    Oneassist relationship number : 2913464
                    Nov 22, 2019
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 12, 2019
                    ICICI Bank Customer Care's response
                    Dear Arun Kumar Nagaraj,

                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (896048) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Dear Arun Kumar Nagaraj,

                    Greetings from OneAssist!!!

                    We are sorry to see you go.

                    We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                    We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                    Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                    We appreciate your patience in the interim.

                    Regards

                    Team OneAssist
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                      I
                      iamalone
                      from Delhi, Delhi
                      Oct 11, 2019
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                      Address: Film nagar, Hyderabad, Andhra Pradesh, 500018

                      Its very sad to share, but icici bank is such a brand and still there is no professionalism in this organization. Using abusive language and passing personal remark towards their juniors and new joiners is a fashion now a days.
                      And sad part, when someone requesting hr to help them in that case. Hr is also taking these senior's (Rm, bsm, bdm & bm) side. There is no place, where they can go for help. Since they are joiners and freshers they are also very new for this kind environment. What they are learning from there senior's, they are applying the same to there juniors.

                      Rm, bsm, bdm & bm are not hesitating to do all these thing in front of everyone. Getting insulted in front of every one, gives them so much mental trauma. Even in some situation, all these thing giving them so much depression.

                      I sincerely believe this thing should end as soon as possible. Although this is common problem in very breach of icici bank india. But right now, i just want to mention the hyderabad filmnagar, jubilee hills & madhpur breach.

                      I don't want to mention any specific bm, rm name here, because everywhere, everyone is doing the same thing and i like to include all the hr person and hr manger here, they all are equally responsible for these kind action.

                      Please take a necessary action and make a better work place for ever
                      ICICI Bank customer support has been notified about the posted complaint.
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                        K
                        kunalpatil888
                        from Surat, Gujarat
                        Oct 11, 2019
                        Resolved
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                        Resolved

                        Address: L p Savani road, adajan, 395009

                        Hi all,

                        Please see below transaction. (This not only two transaction, it's almost happening every month. Please check all transaction)

                        11/10/2019 11/10/2019 nach_ad_rtn_chrg~bajajfin~04sep19~0
                        4a9e8a~4280cd94 885.00

                        11/10/2019 11/10/2019 nach_ad_rtn_chrg~bajajfin~02sep19~0
                        4a9e88~4280cd94 413.00

                        Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
                        I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

                        Please stop all these. I am very frustrated for this type of deduction. Please return me it's possible as soon as possible. It's my salary account. Give me positive response urgently or i will close this account. This very worst experience with you. Hope your reply will be positive.

                        Let me know if you have any query regarding email.
                        Dec 1, 2019
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 13, 2019
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (899373) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          T
                          tilakraj291
                          from Mumbai, Maharashtra
                          Oct 11, 2019
                          Resolved
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                          Resolved

                          Address: Raiger Pura Delhi, New Delhi, Delhi, 110005

                          I had took the homeloan from icici bank vide loan account no lbnod[protected]
                          While taking the loan they had told only 5000 and gst will charges, howvere they dedcuted my account for all the fees like legal file etc and about 18000 was charged, which was not promised.

                          They also fiorced me opening a bank account for disbursal and therten to destroy my cibil if not agreed and complaint of that person to icici bank, they had done nothing.

                          Recently rbi reduced the rates, i asked icici to change the interest rates, they told it is fixed for one year, i am amazed to see this it was never informed and communicated.
                          Then i send number of mails to icici bank but they are not doing anything.

                          I had requested for foreclosure and they are emailing me for vsiiting the centre for the same, which is not required, the document is simple and need to send only the same documents were send by the earlier bank easily over email only, they only punishing me for taking loans from them

                          They also not giving my loan under pm scheme and i was feeled fully cheated and i am sure this bank is worst bank i ever seen.

                          This happen to person who is from consumer department of central goverment

                          Tilak raj
                          Sc b
                          Bis, moca
                          Nov 13, 2019
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Oct 11, 2019
                          Updated by tilakraj291
                          Earlier communication as below

                          Dear Customer

                          Thank you for writing to ICICI Bank. We acknowledge the receipt of your communication.

                          We will attend and revert to your email in 2 business days.

                          Disclaimer :- This is an auto generated e-mail. Kindly do not reply on this mail.

                          Regards
                          Customer Service Team
                          ICICI Bank.

                          ----- Original Message -----
                          From: Tilak Raj <[protected]@gmail.com>
                          To: customer.[protected]@icicibank.com
                          Sent: Thursday, January 10, 2019 11:45:31 AM GMT+05:30
                          Subject: 000F3aE35NQ0FQJ4:Re ICICI Bank Home loan Account XXXXXXXX9251

                          >The mail is silent about deduction of 8897
                          >Fromnly account and when 6136 taken as the processing charges why 5900
                          >again deducted you are taking money anything
                          >
                          >And again the interest certificate with my name only
                          >Tilak raj
                          >
                          >On Thu, 10 Jan 2019, 11:42 <customer.[protected]@icicibank.com wrote:
                          >
                          >> Dear Customer,
                          >>
                          >>
                          >>
                          >> We understand your concern.
                          >>
                          >>
                          >>
                          >> With reference to your e-mail, we have enclosed the soft copy of statement
                          >> of IT[protected] for your reference.
                          >>
                          >>
                          >>
                          >> We inform you that, through cheque 126941 amount is 6, 136, deducted as
                          >> processing fee is 5, 900, CIBIL report charges 118 and cersai fee is 118.
                          >>
                          >>
                          >>
                          >> As per the process administrative charges are deducted through cheque
                          >> 126949 Rs. 5, 900.
                          >>
                          >>
                          >>
                          >> Further clarification please visit the nearest ICICI loan service branch
                          >> and collect the SOA.
                          >>
                          >>
                          >>
                          >> We request you to look for the nearest ICICI Bank Loan Servicing Branch on
                          >> our website www.icicibank.com >> Find ATM/Branch.
                          >>
                          >> We thank you for giving us an opportunity to be of service to you.
                          >>
                          >> Sincerely,
                          >>
                          >> Ram Charan
                          >> Customer Service Officer
                          >> ICICI Bank Limited
                          >>
                          >> NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID,
                          >> Password or URN with anyone, even if the caller claims to be a bank
                          >> employee. Sharing these details can lead to unauthorised access to your
                          >> account.
                          >>
                          >> /
                          >>
                          >>
                          >>
                          >> On 1/8/2019 5:30 PM, LALITA null . NULL wrote:
                          >>
                          >> dear Sir,
                          >>
                          >>
                          >> With respect of the above loan amount taken, it was here to mention that
                          >> there is deduction of 5900 from my account and it was informed it was the
                          >> Admin charges for the legal.
                          >>
                          >>
                          >> however, during the process of the loan, i already paid Rs 6136/- admin
                          >> charges for which it was informed and confirmed that it is the complete
                          >> charges and no furthur charges will be taken.
                          >>
                          >>
                          >> Please refund the amount as it was not there to deduct.
                          >>
                          >>
                          >> please also issue me interest certificate for the year 2018-19 as the
                          >> payment being done from my account TILAK RAJ (syndicate bank) as whole
                          >> payment of the loan will be paid by me only.
                          >>
                          >>
                          >> POlease do the nedful
                          >>
                          >>
                          >> TILAK RAJ
                          >>
                          Verified Support
                          Oct 13, 2019
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            J
                            jigar0401
                            from Mumbai, Maharashtra
                            Oct 11, 2019
                            Resolved
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                            Resolved

                            Without an acknowledgement i have been charged for the service which i never requested/opted for

                            Bil/[protected]/mm annual fee jun19-may20/1224808

                            354.00/- rupees have been deducted for my money service which i have never opt for. Also it's showing not active. This is a fraud.

                            Please reimburse the respective amount asap. However, made a compliant on their website, yet to get response.

                            But look at the way, how common men's money being sucked by these blood suckers. Shameful act.
                            Nov 24, 2019
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 11, 2019
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (893389) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              B
                              Balaji Sayana
                              from Mumbai, Maharashtra
                              Oct 11, 2019
                              Resolved
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                              Resolved

                              Nach_ad_rtn_chrg~bajajfin~07sep19~04bef0 dr. 474.15
                              03/10/2019 nach rtn chrg ad_bajajfin 05-mar-19 4670 dr. 354.00
                              03/10/2019 nach_ad rtn chrg bajajfin 05apr19 4670cd dr. 885.00
                              26/09/2019 nach_ad_rtn_chrg~bajajfin~14aug19~837790 dr. 11.62
                              Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserv and told me they authorized to deduct only loan amount, not any other charges.
                              I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

                              Please stop all these.

                              Regards.
                              S. S. S. S. Balaji
                              Nov 19, 2019
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 11, 2019
                              ICICI Bank Customer Care's response
                              Dear Balaji Sayana,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (891710) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                              3 found this helpful
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                                S
                                suneethaml
                                from Hyderabad, Telangana
                                Oct 11, 2019
                                Resolved
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                                Resolved

                                Address: LIG 494 ,BHEL RCPM, Hyderabad, Andhra Pradesh, 500018

                                My name is suneetha.. I didnt used dmat account still but without informing how they are deducted. While joining time they will provide dmat kit and told me that it was free of cost but now 826/- got deducted.

                                Revert back my money if not will complaint accordingly.

                                28/08/2019 dmc/in[protected] dp chgs till jul-19 dr. 826.0
                                +1 photos
                                Nov 18, 2019
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 11, 2019
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (891714) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Kindly provide ICICI bank official email so that will drop an email accordingly..

                                From UID :891714
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                                  M
                                  Mohini158
                                  from Pune, Maharashtra
                                  Oct 11, 2019
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                                  Address: Laxminagar, Pune, Maharashtra, 411009

                                  Dear team,

                                  Please find the below bank account detail

                                  1 10/10/2019 NACH_AD_RTN_CHRG~BAJAJFIN~05SEP19~048ee1 Dr. 189.36
                                  2 09/10/2019 NACH_AD_RTN_CHRG~BAJAJFIN~07SEP19~048ee1 Dr. 885.00

                                  thease two entries are fraud entry.

                                  my account detail is
                                  MOHINI ATISH RAJEBHOSALE[protected]
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                                    R
                                    rajneeshvelagency
                                    from Avinashi, Tamil Nadu
                                    Oct 11, 2019
                                    Resolved
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                                    Resolved

                                    Address: 629002

                                    We are running a small agency business in nagercoil town, kanyakumari dist, tamil nadu state and i have my corporate account in icici bank.in my business customers often give coins for their purchase and we accept it because they are legally accepted but despite rbi's notice to all banks to accept coins the banks are not accepting coins.
                                    Today we made a deposit to icici bank which includes both 10 and 5 rupee coins (Worth 1680 rupees only).
                                    Deputy manager of the bank told us take away the coins. We asked them why you cannot accept this. Is this banned by the government? She said "this was insisted by our senior management". We do not have enough space to keep the coins. We will not accept it. Request you to take immediate action where lot of people do not have options to talk this bank people.
                                    Also check with the department of icici bank why this intimation was given to all employees.
                                    Nov 15, 2019
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 11, 2019
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (891724) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      R
                                      Raut Adarsh
                                      from Kanpur, Uttar Pradesh
                                      Oct 11, 2019
                                      Resolved
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                                      Resolved

                                      Payments (Rs. 351.48 and 351.48) for mahapariksha.gov.in (Maha it) site was approved and deducted from my upi app (Sbi account) to beneficiary ([protected]@icici account). But payment status on maha it site was shown as ' failed'. Hence i did the payment using other method successfully. But the money deducted during these two failed transactions has not been credited to my account. Please return the same as early as possible.

                                      (The details of the two failed transactions are mentioned below.)

                                      Transaction details:
                                      1. Inr 351.48 date[protected]:13:41
                                      Transaction id:[protected]
                                      Remarks: maharashtra information technology corporation

                                      2. Inr 351.48 date[protected]:13:49
                                      Transaction id:[protected].
                                      Remarks: maharashtra information technology corporation

                                      Reply at: [protected]@gmail.com
                                      Mob no: [protected]
                                      Nov 26, 2019
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 11, 2019
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        A
                                        Abhishek3011
                                        from Bengaluru, Karnataka
                                        Oct 11, 2019
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                                        I have received a demat account opening bill in my mail today. The problem is they have opened a demat account without my consent and charging me money unnecessarily.
                                        I have never given any consent regarding opening my demat account.

                                        They are just fooling people and try to loot their money.

                                        Please help me with this and please take strict action against them.
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 11, 2019
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (891730) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
                                        Oct 12, 2019
                                        Updated by Abhishek3011
                                        Please provide the correct email address for the complaint
                                        Oct 17, 2019
                                        Updated by Abhishek3011
                                        worst customer support
                                        Oct 25, 2019
                                        Updated by Abhishek3011
                                        I have sent mail regarding this but there was no action taken from the bank. I will have to close my account soon. Worst bank
                                        Oct 25, 2019
                                        Updated by Abhishek3011
                                        Please return my money back which is deducted
                                        Can you please provide the correct email address for the complaint?
                                        ICICI Bank Customer Care's response, Oct 13, 2019
                                        Verified Support
                                        Dear Customer,

                                        You can email us your concern with your contact details on [email protected] Also mention the UID (891730_01) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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