ICICI Bank Complaints & Reviews

Address: A 26 Jhelum apartment, pratap nagar, Jaipur, Rajasthan

Without my consent, rs. 100 has been deducted from my account on 02/09/2019 to 'dr. Tran for funding i wish.
I have never subscribed to any policy, however this deduction has been done by icici. I want my money back. Don't want to face these deductions in future. Kindly help me in this regard as soon as possible.
Give me money back otherwise i have to go pmo. And don't subscribe any kind of service in future without my concern.

Nov 3, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2019

ICICI Bank Customer Care's response Dear Nikhil Khushi Jain,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (859491) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 12/D1 Sterling City, BOPAL, Ahmedabad, Gujarat, 380058

I got the following message from ICICI bank

"Dear Customer,
Greetings from ICICI Bank.
The Cheque Book for your Account XX1946 has been delivered by Ace Courier Pvt Ltd. on 01-OCT-19 and received by SIGN. "
I HAVE NOT RECEIVED THE CHECKBOOK.
I have contacted the customer care. I was told that as per their record it has been delivered.
The courier agency earlier also gave false statement.
Request immediate action.

Nov 5, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (862666) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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The application is under process after 2 months of application and there is no status update from icici bank, the customer repersentatives are saying the card is delivered but i have not even received any intimation about the same and moreover it says the application is under process. They are asking me for an application number where as nothing was provided by their system.

Nov 5, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2019

ICICI Bank Customer Care's response Dear Charan Rana,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (859493) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have been charged rs 29.50 three times and also without notifying me. At least the bank could send sms alert for the debit. There was no such alerts. Please look into it.

How many customers have faced this situation and also without knowing about it.

Date - 30th september 2019.
I request a refund of the same.

Address: icici bank tower, near chakli circle, old padra road, vadodara 390007, gujarat, india. Corporate office: icici bank towers, bandra-kurla complex, mumbai 400 051.

Nov 10, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2019

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (858634) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Received the new amazon credit card from icici.
Delivered to office address. So, mail notifications going to office email
Changed the mailer from imobile app 2-3 times. But still going to office email and not personal email id.

Tried calling up icici cust care from imobile app. Call doesn't get connected.
If trying via mobile banking (Call) call gets disconnected after stating my credit balance.

Nov 5, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2019

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (858633) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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[protected] i have transwer amount 560 from phonpe to [protected] txn was successful. But reciver says i have not recieved any amount also says i have check utr number. He says you can do complaint to phonepe customer care. Now phonepe says txn clear from phonepe. If cash not credit from reciever you can complaint to your regarding bank.
P1909292338124245022936 txn id
Utr[protected]
Card last four digit is 8877
Serve man serve god.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2019

ICICI Bank Customer Care's response Dear param jit,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Oct 07, 2019

Updated by param jit Based on my complaint, I was notified by mail.

We wish to inform you that your transaction of Rs. 560 is successfully credited to the beneficiary account vide RRN no[protected]

Name : LOKESH KUMAR

Account No : XXXXXXXX8878

IFSC Code : PYTM0123456

VPA : [protected]@ybl

That mail was mailed to Lokesh. He said that there was no payment in my account.he says inform me which day which time i had recived this payment.

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P

param jit

from Ludhiana, Punjab

Oct 3, 2019

I have complete confidence. Send my money back to the account.charge back_utr_[protected]

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Address: Hyderabad, Andhra Pradesh, 500081

I received SMS from ICICI bank that Rs 1899 has been deducted from my ICICI saving Bank account to one Assist without my permission without giving me prior information.I don't need this plan please refund my money back. I am Calling on their customer care no but they are not picking up the phone
date of incident:[protected].

ICICI Bank customer support has been notified about the posted complaint.

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Address: Pune, Maharashtra, 411008

I was trying to recharge my jio phone number from jio app with upi payment method as on 05.09.2019. The transaction amount in 399.00.
But the transaction was timed out and the recharge did not happen. Still even before the transaction could complete icici bank debited the money from my account. Since then i am doing lot of follow up.
But the only response i am getting from icici is that the amount is credited to beneficiary bank (I. E. Jio's bank) & i should check with them. I have also checked with jio customer care & they have told me that they have not received the recharge request & hence if the money is debited from the bank account it should get credited in 10 days. But even after more than 20 days it is not credited back.

The basic question is that if the transaction is timed out or failed how can the bank debit the money from my account.

Request you to please help me with this issue.

Nov 2, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Dongkwang Precision India pvt ltd, PLOT NO- D-87, Pune, Maharashtra, 412220

I have a demat account in icici bank for 1 years now when i checked my bank transactions and i found that there is two debit transaction, first transaction on 26 sep-2019 'dp chgs till aug-14' — inr 51.43 & second transaction on 30 sep-2019 'dp chgs till aug-14' — inr 231. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected].

From,
Samadhan korde

Nov 2, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2019

ICICI Bank Customer Care's response Dear samadhan korde,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (855177) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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M

minu behune

from Delhi, Delhi

Oct 1, 2019

Somebody did fraud and took 10000 from account today 30/09/19.
Immediately after debit amount informed to customer care and account blocked.

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ICICI Bank Customer Care's response, Oct 1, 2019

Verified Support

Dear minu behune,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (855177_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

P

pradeep padhu

from Hyderabad, Telangana

Oct 1, 2019

From last two or three days it is showing your card is blocked for online transactions.I am unable to make payments due to this issue.Please resolve this issue immediately.
My contact number:[protected]

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ICICI Bank Customer Care's response, Oct 1, 2019

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

N

Nihar Koya

from Vadodara, Gujarat

Oct 2, 2019

Today I got a message from ICICI Bank that my account has been deducted with an amount of Rs 354 without my knowledge. I have not asked for any service then why this amount has been deducted I am not sure. Please take action and get this rectified as soon as possible.

Regards,
Nihar Koya

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ICICI Bank Customer Care's response, Oct 3, 2019

Verified Support

Dear Nihar Koya,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (855177_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

K

kishore singhraj

from Mumbai, Maharashtra

Oct 2, 2019

Sir
My accounts have been charged with Case Payment and FasttrackAccount on the Toll Plaza from the accounting you have the proper action on the toll plaza that the junorated teenage kishore singh rajpurohit[protected]

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ICICI Bank Customer Care's response, Oct 3, 2019

Verified Support

Dear kishore singhraj,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Chennai, 600048

Website: [email protected]

From my icici bank account amount debited without my knowledge, and im not receiving any message, i have checked my balance there was missing of rs.800/- and mentioned (Dmc/in[protected] dp chgs till aug-19), im not using icici demat account, while opening the account the bank executive provide the ready-made kit for demat account. Since there is no deduction from past 7yrs regarding this demat account. The bank doing this kind of cheating to their customer. Based on this i'm going to close this account and decide to switch other bank. I want my money back

Nov 2, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2019

ICICI Bank Customer Care's response Dear Customer,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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O

Okayhello

from Mumbai, Maharashtra

Oct 1, 2019

Dear Sir,
I'm Vismay Jain holding ICICI savings account for past few years. A/C #[protected].
Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
Please take some action against the bank, if it is not done according to the Rules

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ICICI Bank Customer Care's response, Oct 1, 2019

Verified Support

Dear Customer,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

S

santy sharma

from Delhi, Delhi

Oct 1, 2019

My icici account was debited with rs. 177 without any information or nothing...how the hell they can do that...there customer support dont answer even...DCARDFEE9950AUG19-JUL20+GST
Worst service

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ICICI Bank Customer Care's response, Oct 1, 2019

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (855186_4) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

S

sudhakarbabu naguboina

from Mumbai, Maharashtra

Oct 2, 2019

Loan amount 200000
Interest rate 11.25
Terms 18 months
EMI 12180
But if we do calculation for 11.25
Emi should be 12126 only

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sudhakarbabu naguboina's reply, Oct 1, 2019

Please ignore 1st image

M

Mohamed Bowzer

from Bengaluru, Karnataka

Oct 2, 2019

Today Rs.354 was deducted from my savings account and when I checked the statement it read as MM annual fee. What Kind of charges is this? Could you please reimburse this amount.

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P

pramodgonuguntla

from Gurgaon, Haryana

Oct 2, 2019

I was charged Rs 354 as MM Charges Fee from Aug 19 - Jul 20. However I did not register for any service. Money got deducted without consent and intimation

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G

Gunalan D

from Kumbakonam, Tamil Nadu

Oct 2, 2019

I am trying to unblock my credit card. I am trying to reach the customer care for last 3 days i called more then 20 times . But still no response from customer care . Kindly help me to unblock my credit card . i called to[protected]

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V

Venkatesh Gudshelu

from Mumbai, Maharashtra

Oct 2, 2019

IIN*I-Debit*SI

Its been Auto debited Rs. 1899 frm my account on 19/09/2019 against IIN*l-Debit*SI, unusual transaction. I never applied for this. How can its been debited.

Plz refund to me i will not accept this.

Reply

Venkatesh Gudshelu's reply, Sep 19, 2019

IIN*I-Debit*SI

Its been Auto debited Rs. 1899 frm my account on 19/09/2019 against IIN*l-Debit*SI, unusual transaction. I never applied for this. How can its been debited.

Plz refund to me i will not accept this.

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Hello sir my name is robin kumar nayak. I hv taken home loan from icici bank in the name of my wife in vadodara. My loan account no is lbbrd[protected]. My emi date started from 5th of may 2018 and before that all procedure for ecs was done and for that icici home loan department notified me ragarding my emi which was to be deducted on 5th may but emi was not deducted n tht time i had sufficient balance in my saving account. After one day icici home loan collection person came to my home and he was telling yr emi amt is due for the month of may 18 and i told him all procedure tht was already done for ecs facility from my sbi act n i had to pay him the emi amt through check but the overdue amt kept on reflecting everymonth and in this month the overdue amt was deducted. So i request to you plz do the needful action so tht my hard earned money shud refund in my act. Thnx sir.

Nov 1, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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L

Lochoni Panda

from Bargarh, Odisha

Oct 2, 2019

I want to deactivate my one assist account which is not benefits . the company debited many from my Icici account in this week, I requested to refund my money which is debited in last week.

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ICICI Bank Customer Care's response, Oct 3, 2019

Verified Support

Dear Lochoni Panda,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (858631_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

S

smita lolge

Oct 2, 2019

I am banking with ICICI from last 12 years . Got travel card for my europe trip. I am trying to book my Europe train and it asks OTP sent to my india number. So weird. How would my india number will be active for a travel card. Please help . Its not even allowing to edit mobile number for my account through web.

Please help /advice

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ICICI Bank Customer Care's response, Oct 3, 2019

Verified Support

Dear smita lolge,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (858631_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

R

Ravish Jindal

from Ranchi, Jharkhand

Oct 2, 2019

Today in morning i used 1 mobile app and recharged bsnl prepaid odisha of 2 mobile of rs 485 each.amount had been deducted but recharged was unsuccessful what shall i do.i am a very small man.and i earn money with lot of difficulties.plz help me sir

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ICICI Bank Customer Care's response, Oct 3, 2019

Verified Support

Dear Ravish Jindal,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (858631_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Gurgaon, Haryana, 122001

Myself amol mejari ([protected]@gmail.com)
I have saving account at icici bank. My account has been charged inr 826 for something dmc * dp chgs till august 19. I just saw this in my statement while i was scrolling. I didn't received any message of this transaction.
Also, i am not using demat account of icici. It was opened by default while opening saving account i guess. Please refund my amount. Or atleast help me in closing this demat account as i am not using the account. And i don't want to be charged unknowingly for the service i am not at all using.

Nov 2, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2019

ICICI Bank Customer Care's response Dear amol mejari,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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S

Sudhakar Naguboyina

from Mumbai, Maharashtra

Oct 1, 2019

Loan amount 200000
Interest 11.25
Then as for caluclution EMI should be
RS.12126
But ICIC loan documents it's showing as
12180
Update to loan sessions guys but no response.

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ICICI Bank Customer Care's response, Oct 1, 2019

Verified Support

Dear Sudhakar Naguboyina,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (855180_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

D

dannyparmar

from Pune, Maharashtra

Oct 1, 2019

Icici bank deducted 413.00 from my account as NACH_AD_RTN_CHRG~TPSL. I dint make any this kind of transaction nor I have any policy or insurance or EMI running on this account. why they deduct this amount from my account, I want this amount refunded. what is the procedure? kindly help me out.

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ICICI Bank Customer Care's response, Oct 1, 2019

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (855180_4) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

R

Ritvik Sharma Kaushik

from Mumbai, Maharashtra

Oct 2, 2019

Sunday evening, by mistake money of rs 5000 send by me through net banking of Hdfc to Mr Arjun icici bank holder Arjun FROM Chennai[protected]
. Plz refund my money as soon as possible .. i belonging to poor family and It's too much important for me...

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ICICI Bank Customer Care's response, Oct 3, 2019

Verified Support

Dear Ritvik Sharma Kaushik,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (855180_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

M

manickk

from Udumalaippettai, Tamil Nadu

Oct 2, 2019

Sir
my email id is wrong .please do change in correct email id.
[protected]@yahoo.com is correct.And all my corresponding
please send the new email id .

thank you.

Reply

ICICI Bank Customer Care's response, Oct 3, 2019

Verified Support

Dear Customer,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

G

Garima Minocha

from Gurgaon, Haryana

Oct 2, 2019

I have ordered a jumpsuit and a top from this website on Aug 29 and till date i have not received the order. There is no contact information given. The email if that js given, they don't reply on that. The phone number that is provided while placing the order is always switched off.

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Hi all,

I want to unblock my account with icici. When i had given a call to the customer service they informed me that my account is active whereas when i am trying to access the icici bank application in my mobile it gives me an error saying that your account is been blocked. Kindly assist as i am unable to login in my application and perform any transactions through transfer amount or others.
Kindly unblock my account...

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Address: Satya sai vihar, Narasimha nagar akkaypalem S-2 , 3rd floor, Visakhapatnam, Andhra Pradesh, 530016

I g s n satish varma with registed mobilenumber [protected] blocked my credit cards thorugh custome care and rquest for re isue of single card where my card is ot deliverd by blue dadrt.

Adrress:
Satya sai vihar,

Plot no 2/2

3rd floor

Narasimha nagar

Visakhpatnam.

The problem is that flot no 2/2 has ben cahnged by our aprtment to s-2 for calrity but not changed by gvmc and blue dart has reject for only this simple reason statying that your adress is worng and rest of address is same ans i said i will be providing proof documents for deliver for which also they rejected

Oct 31, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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S

Sathish Surender

from Mumbai, Maharashtra

Oct 1, 2019

A sum of amount Rs6990/- has been deducted from my account on September 29th 2019.
I didn't get any confirmation call or SMS before the transaction. So I request you to take necessary actions to avoid these fraudulent transactions in the future.

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ICICI Bank Customer Care's response, Oct 1, 2019

Verified Support

Dear Sathish Surender,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (853842_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi team,

Due to some urgent reasons i had to travel uk for few months and now i have to change my registered mobile number to my international number as my india sim is not working anymore and i am unable to do any transaction as i am not receiving otp
Please help me to change my mobile number to new number [protected]
Old number [protected]

Nov 3, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Oct 02, 2019

Updated by Ptomar01 i have still not received call from ICICI please call me asap on +44-[protected] or give me a number which I can dial from outside India without my registered mobile

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Oct 03, 2019

ICICI Bank Customer Care's response Dear Customer,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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A

anankkumarsingh

from Guwahati, Assam

Oct 1, 2019

My 536.35 rupees has been deducted from my account DMC DP CHGS TILL AUG-19

Reply

anankkumarsingh's reply, Sep 27, 2019

My 536.35 rupees has been deducted from my ICICI bank account DMC DP CHGS TILL AUG-19

ICICI Bank Customer Care's response, Oct 1, 2019

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (853843_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Customer Care's response, Oct 3, 2019

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (853843_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

J

Jamtaram

from Lalgudi, Tamil Nadu

Oct 1, 2019

Sir
My a/c account one assistant plan deactivate karne ka kasht krave my account se nikal lo sir

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ICICI Bank Customer Care's response, Oct 1, 2019

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (853843_3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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[resolved] icici bank — credit card returned not delivered

1 review
India
Mohanrajq on aug 7, 2019
Submit a complaint
I applied for amazon pay icici credit card the application is processed and the card was dispatched in blue dart.. But the delivery manager just called once and reported like the address is wrong. I decided to contact the customer card of icici.. But u guys want my account number or card number. How am i supposed to know to card number if i didn't receive the card.. Please contact me for a redispatch of the card.. Urgently

Nov 1, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2019

ICICI Bank Customer Care's response Dear Rakshit Dhingra,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (855229) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

Nov 9, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2019

ICICI Bank Customer Care's response Dear prabhakar Goli,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (855283) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am balaji seethapathy. 98.29 & 727.71 rupees has been deducted from my account as[protected] dp chgs till aug-19) dp charges on 26/09/2019 & 30/09/2019.

I have never used my demat account till now. There was no prior notice. I was informed the demat account is free account & now they started deducting amount from my salary account.

I have not intimated by messages either by mail or mobile about deduction

I need justice and my money back immediately. My account number is[protected]

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Oct 11, 2019

Updated by sbalaji07 I have not received any call back for the issue.

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Address: Hosur, Krishnagiri, Tamil Nadu

I am the a/c holder of icici bank from past 10 years,
Now they have charged 588.82 under this category dcardfee4036sep19-aug20+gst
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c

Regards
Kanagaraj. M
A/c:[protected]

Oct 31, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: 2010101

Within 15 days about 1000 rupees has been deducted from my account in the name of nach_ad_rtn_chrg~tpsl~31aug19~8390efa~[protected]g without any notification. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
What is this transaction purpose? Nach_ad_rtn_chrg~tpsl~31aug19~8390efa~[protected]g

Three time...

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127 found this helpful

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