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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank Phone Numbers

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1800 103 8181
1995
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1800 228 181
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902
551

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Mumbai
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400051

ICICI Bank reviews & complaints page 441

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A
Aishwarya9297
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

automatic debit without proper consent

Address:House no. 3/A, street-07, sector-10, Durg, Chhattisgarh, 490006

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!
Aishwarya sunil...
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V
vipinsahu10
from Pune, Maharashtra
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charged twice, at toll booth and fastag at the same time

Address:Pune, Maharashtra, 411015
Website:www.fastag.org

I have been charged at a toll plaza, from my fastag, at the same time the operator asked me to pay, i am trying to call the customer care they are not able to locate it after getting connected tried many times,
My vehicle no mh12rt9190.

I have attached the required details in the attachment.

I am requesting a refund for the fastag as i have already paid for the toll by cash with return.
Please...
+2 photos
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P
pradeep deepu pokh
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment

Address:Dehradun, Uttarakhand, 248001

Dear,

Its regarding the threatening calls from icici bank executive rohini sec 8 branch new delhi. They continuously do threat calls regarding the payment. Executive hacked my relative contact no. And my alternative no as well. They called my mother and harressed her, she is a heart patient and hot heart attack when harressef by by your executive.
I am a lawyer and have sound knowledge of law against harressment.br...
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R
RashmiAgrawal123
from Chennai, Tamil Nadu
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incorrect deduction

Address:TC III, Tower A, L&T, Manapakkam, Chennai, Tamil Nadu, 600089

Without an acknowledgement i have been charged for the service which i never requested/opted for.
04 sep 2019 bil/[protected]/mm annual fee jun 19-may.
354.00/- rupees have been deducted for my money service.
Please reimburse the respective amount asap.

When i called on the no. 18002662 which was given for any dispute, it got directed to ivr which never gave option to discuss with any executive and only...
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M
Meenal Mangal
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect dp chgs (demat account charges)

Hello icici team,

Demat account was opened free of cost at the time of opening saving bank account. And it was said that no charges will be levied on demat account holding then why charges are deducted on 28th august of rs.688.33.

Also there is no debit message from the bank to know if any such charges are deducted. I saw the same in bank statement.

This is highly unprofessional when earlier it...
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S
Sudhakarreddy Gaddam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

forex exchange rate : they have lower rate what they committed at point of transaction

Hi

When i was transacted the conversion is 71.92 they committed in their website

Money2 india. But actually they disbursed 71.11 only.

Even still it is showing in the money to india website 71.92 rare disbursed

I did 10k usd i lost 9000 inr, even in their terms & conditions funds transferred from local bank (Bofa) to their correspondent bank (Bank of newyork) within the next day.br...
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D
dksinghmw
from Bengaluru, Karnataka
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principal amount

Address:jp nagar, 560078

I have ordered the watch from flip kart for installment,
then i returned the watch, but the ICICI bank as added the principal amount to pay, i dont know that i need to cancel,
so i checked the statement so called to them for installment cancel and its as canceled, But they have added to principal amount to pay,
and the bank as paid the interest to flip-kart and then
flip-kart ar returned the internet with amount...
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D
Dhirajkum
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card recovery harassment

Address:New Delhi, Delhi

Sir, i really too much angry on icici and his credit card recovery team, harender, amit, and salman they are such illatre don't know how to talk, using abusive language, i told them ready to and 10700 already paid rest you can make installment, one guy told we will do it make your installment after some time other guy come he denied, started abusive language. I just make complain regarding of that, please tell me how and where i can do or...
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A
ank22Ag
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

corporate gift card not working

Address:HMEL Township, Bathinda, Punjab, 151301

I am writing here as icici bank customer care is not responding to my emails on this matter. Basically icici bank seems to not care about consumer.

Hi, i have a icici gift card received from my employer. I also received a pin for this card.

However i am not able to use this card at any of the merchant outlets. Whenever i try, it always gets declined after entering pin no.

Also i have another...
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R
RamaKrishna prasad Cherukuri
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about deactivation of fast tag bearing id no:11272601

Address:Ranga Reddy, Andhra Pradesh, 500049

Requested for deactivation and closure of fast tag account bearing no 11272601, on aug 5th and attached all the required documents (Pan card, regn card, blank cheque and requesting letter for closure) for the same. Ticket number is cmp[protected]. Please do resolve the issue and deactivate the account at the earliest. Nothing changed even after multiple calls. The employees are poor at english and knowledge....
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A
Afzal Irfan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary charges

Address:New Delhi, Delhi, 110025

I am an icici bank customer. On 3-9-19 unneccesarges charged 413 rupees. I don't know what the charges is for... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is and refund the amount. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Thanks & regards,...
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S
Suryabhan Saxena
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unknown deductions dp chgs

Respected sir/madam,

Myself manjula and have been holding a salaried account in your bank. I had been told at the time of opening the account with you by your representatives that no annual charges would be levied upon the demat account regardless one transacts through it or not. Nevertheless, to my utmost shock almost rs. 700 has been deducted from my account mentioning as dp chgs. Tried emailing to your support however...
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U
Umurungi Alida
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double charges

The icici bank money2world transaction is a good idea itself. However, they still fall short of clarity and convenience.
If, the sender has included tax and all charges, why does the receiver get charged also. Even a bigger amount than the receiver was charged. All of these details weaken the service's convinience.
Please, find a way to clarify how your service works and reduce your interests. For instance, one loses more money...
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S
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deduction from account 091301502906

Address:Haridwar, Uttarakhand, 247667

Hello i am naveen kumar. I haven't subscribed never ever to my money service but still annual fee for jun19 342.00 rupees got deducted on dated 4sept'19 without any prior notice. Most annoyingly i can't even find 'unsubscribe' in the my money console. I really got pissed off. Please unsubscribe me from my money service and pay back my money.
Details: bil/[protected]/mm annual fee jun19-may20/1953912.
Account no:[protected]br...
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A
alok305
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my money fee deducted without my acknowledgement

Address:560100

Today 354/- deducted from account as a part of my money fee which i have never opted and informed. This is totally ridiculous practice these banks are following where hard earned money is getting deducted without any reason.
Is there anybody to look into this?
How to control these organizations ao that they should not deduct money like this and they should value others money that will restrict the curruption doing by there...
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K
Karan4
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

they deduct rs.977 from my account, for taking bike insurance from cover fox, but I wont get insurance copy from the coverfox

Website:cover fox

Date:03 sept 2019, i took a two wheeler bike insurance from a cover fox, it ask me to pay rs.977, i paid it through google pay by scanning qr code it gets deducted from my account through google pay, but it does not reflect back in the website and i wont get any insurance document copy. Kindly please refund my money to me. My upi id:[protected]@okicici
Upi transaction id:[protected]
To, [protected]@icici...
+1 photos
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R
Royalenfield007
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

employees working hours at branches

Address:Across Hyderabad, Hyderabad, Telangana, 500007

Dear team. I am working in one of the icici bank branch. This is very much sad to complain about my branch manager. There is no discipline in working hours. Late closing also for lady employees. We have to sacrifice our lives in this organisation or wat we have to do. Why management and auditors are not adhering to this issue seriously. No one bothered. We have families to take care. They dont check branches closing timings. We are losing...
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M
Madhavi Sudina
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deduction from my account without my knowledge

Address:Hyderabad, Telangana

Hi,
Today 3 times my money got deducted from my account with different amounts 99rs, 35rs and 375rs by activating some life cover insurance, home content insurance etc.. without my consent or knowledge..I haven't authorized these transactions nor activated these services in any manner...
This is totally not acceptable..
You have no right to activate these services without informing the customers.. you are looting money...
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J
Jayantasusmita
from Hazaribagh, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehaviour by bsm mr lunjin taran of agartala icici branch

Address:Malanchanagar,po kunjaban ,Agartala Tripura, West Tripura, Tripura, 799006

Harassment and misbehaviour by mr lunjin taran, bsm.
Dear sir,
Please refer to my complaint dated 29/06/2019
In this connection, it is regretfully inform you that you are yet to revert to me the steps taken by you in this regard. Even you have not acknowledged my complain seriously which is not at all acceptable from a leading bank like yours.
I would therefore once again requested to look into the matter...
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N
Nithya kavin
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

one assist deactivate plan

Address:3/66 vadakkukadu ,pullagoundanpatti Post,salem, 637104

I received call from icici bank and they just given information about one assist plan after than they automatically actived this plan and secured rs1899/- from my saving account without my permission. I don't need this plan and refund my money asap.
My customer id[protected]
Register mobile no [protected]
Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court....
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