ICICI Bank Complaints & Reviews

Ref : loan application numbers bt – [protected], top up – [protected], top up loan – arhl – [protected]
*
With reference to the above subject i would like to send this reminder letter to you.
In pursuance of my home loan and top up loans applications i have approached your bank during the year of january 2015.
I have submitted all the required documents (1. Refund request letter dated 18/06/16, 2. Loan offer letter & 3. Debit statement of rs 24818/-)
My loan applications were processed and a total sum of rs. 24, 818/- were debited as processing fee from my saving bank account no. [protected] of standard chartered bank on 4th february 2015.
It was shock and surprise to hear from you that sanctioned loan was cancelled due to patta document non available.
Loan processing fee of rs. 24, 818/- were debited without any valid reasons and simply misappropriated my money through using my advance cheuqe received along with my loan application.
Past several year i have been following with your bank to refund my misappropriated money and i have been instructed to give a letter so that your office could process for refund hence i have given a request letter to your office during the year 2016 to refund my money and which was acknowledged by your office. I have been following your office for that past several years.
My request letter is yet to be considered by your office therefore you are liable to refund my money rs. 24, 818/- along with 18% interests per annum from the date of misappropriate my money on feb 4, 2015.
I therefore call upon you to refund my money rs. 24, 818 along with interest within 7 days from the date of receipt of this letter, failing which i have no other option except to proceed an appropriate legal action against your bank with your cost.
Sincerely

B. Kumanan

Hi,

This is in regards to online fund transfer from my savings a/c no.[protected] mistakenly transferred into canara bank a/c. No.[protected] holder name is ganesha from mumbai.

The transaction happened on 27/09/2019 upi/[protected]/salary/[protected]@
Ybl/canara bank.

Request you to please revers the transaction to my icici savings a/c.

Name:shewani negi
Savings...

Http://complaintwires.com/dcardfee-complaints/I have bee deducted rupees 588 for dcard fee which i have no idea about and the bank haven't brought this into my knowledge so i want my money to be refunded immediately. And i have been also charged for sms which i barely get and this kind of poor services happened many so i have to check my balance every now and then to make sure my money is safe. Very much disappointed. Kindly requesting for my refund and proper service in the future.

I have done a purchase by aliexpress and paid through using icici debit card on 25th sep 2019 but money is not received from aliexpress but deducted from my account. Worst exp with icici. I have cross checked with aliexpress so many times but they confirmed that money not credited to them till now. I had complained about this and sent mail to them but no reply from icici yet. They are fraud and cheating my money. Plz do help me on this asap. I need my money back

Dombivili west branch (Gopi mall) is the worst branch when it comes to customer service.

I haven't received my business debit card and cheque book yet and all the executives say are lies and excuses!

Your executives really don't care about what they had promised during opening bank accounts and they do not deliver the basic services!

I wish i could cancel the account and move.

I will never recommend icici bank to anyone now.

—
Regards,
Shraddha singh / krishna singh
Shree mashtaa enterprises
+91 [protected] / +91 [protected]

Hi,
I got a call from icici bank one day to inform that they have activated one assist. They have deducted 1899. I called customer care last year also to deactivate and still they didn't do anything and deducted the amount this year also. I want to stop this service and need my refund asap for both years asap. I don't need this # service

My account no[protected]

I am account holder of icici
On[protected] my account has been deducted by a sum of 588.82inr as dcard fee. I don't know what is the purpose of that fee and this happened with out prior informing to me. I want my money credit back in my account as soon as possible or give me the valid reason why my money has been deducted. Even they didn't tell me about this type of fee when i am opening account in their bank. Solve this problem as early as possible.
Kindly regards,

I'm trying to email bank for settlement since I'm not in country I or they can not reach me.

I told them I want to settle this account they want me to visit bank for settlement, many time I have emailed asking for help instant of helping they are asking to visit bank first & same things goes on.

On 11 th march 2005, i had purchased a bond from
Reference icici/iepf/501/tsb2/6119005/1786.
Till date i have not received the bond neither the interest. It is a humble request kindly make sure that my bond is given to me with the pending interest
As soon as possible. Kindly ensure that the bond is delivered at my address h/10 sarvodaya nagar, lucknow, utttar pradesh to avoid any further inconvenience.

I had requested for amazon pay card on aug'19 end. I received a coral credit card instead. The mulund east branch is not giving any proper response rather just avoiding the problem. I had submitted the required documents but the staff of branch (Ms. Simpy garg) said she is awaiting revert from team and has no answer why this mishap happened. I had plans to shop using this amazon pay card but now have no clue if i will get one before the festive season. I need to cancel the coral card as i did not requested it.
Also i had submitted adhaar card but the address was not changed as per my adhaar card and cheque book was issued with the old address printed on it. The credit card was also delivered to the old addrress
Really frustrating while dealing with icici bank executives and poor service. This is another instance where i faced issue with icici.

Please take this matter up. I am tired of writting mails and complaints now

During subscription, your rm has mentioned no subscription fee and its free of charge with only monthly charges. However, i have not able to use machine as i shut down my business partnership and decided to return it back as its on my name.

I requested to close machine in july 2019 month itself and attached is receipt of machine handover. That time i have done final settlement and paid rs 1050/-
After discussing with your collection and first data team.

Now, below my personal account where i get charged again in sept end with around 4+k. Again when i complain no responses and when someone respond again asking for 900.. Are you guys hungry for money..

Do the needful and please settled this case and provide me acknowledgment for same.
Other than this i have relation with icici bank since 2011. I hope it wont be spoil due to this unfortunate incident.

Dear icici bank

Sub: not update paylater bank

I have a icici saving and pay later account at branch sant nagar. I had to pay 4008 rupees of pay later account then bank have debited my saving and negative 4008 rupees after some time i paid whole amt of paylater a/c but now pay later does't show paid amount. Please update my paylater account

Regard
Hitesh singh
A/c[protected]
Ifsc : icic003475
Contact numner [protected] & [protected]

Payments (Rs. 351.48 and 351.48) for mahapariksha.gov.in (Maha it) site was approved and deducted from my upi app (Sbi account) to beneficiary ([protected]@icici account). But payment status on maha it site was shown as ' failed'. Hence i did the payment using other method successfully. But the money deducted during these two failed transactions has not been credited to my account. Please return the same as early as possible.

I had an icici credit card with your bank and used it for 2 months. I was charged an amount of approx 500 rupees last month with reason sighted as auto-debit failure.

However, i surely remember i've not opted for any such facility. I have paid the remaining bill amount and blocked my credit card. Kindly help.

Credit card no. [protected]

Still wondering how can icici hit such a low in customer service?

Icici has deducted 1, 899 from my account without my permission. I have requested any additional service on my bank account. I want the amount to be refunded back to my bank account. A lot of other customers have complained about the same and it seems the amount has been deducted for icici one assist plan which i have not given authorisation for.

Account:[protected]
Mobile number: [protected]

I have made an IMPS of Rs. 50000/- from ICICI bank to YES Bank on 02.10.2019 Money has been debited from my ICICI bank account but has yet not been credited to Yesbak.

The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

But I got a message that said

"Dear Customer, IMPS Txn Ref[protected] for 50, 000 is timed out at Beneficiary Bank on 02-Oct-2019 11:08:22. Txn status will be updated by Bene Bank in 3 working days.
My account number:[protected]
Yes bank virtual account details
RAPIPY[protected]
IFSC CODE:YESB0CMSNOC
COMPANY: RAPIPAY FINTECH PVT

I have applied for home loan on 28/08/2019 but still they are not able to check property that i have been identified. I am calling everyday but they are not responding properly.

They are telling we are working but they are not confirming anything. Its more than a months.

These employee management is worst than ever private banks i have seen.

Even they are not responding my mail also. If you dont want to provide home loan then just say no and return my 5000 (Rs) processing fees that i have given to you.

Requesting you to please do final in this week else i am cancelling home loan request. I will apply through another bank.

Note: please check below mail chain for reference

Thanks
Surendra

Rajender kaursayal /rsppg/ibank/dli
Oct 3, 2019, 8:52 am (3 days ago)
To me, aman, mini

Dear sir,

Greetings from icici bank!!

Regret inconvenience.

Shall check and get this solved.

Regards,

Rajender kaur

Regional service manager – mortgages

Delhi

From: surendra verma [mailto:surendra. [protected]@gmail.com]
Sent: tuesday, october 1, 2019 5:15 pm
To: aman sharma /rsppg/ibank/dli; rajender kaursayal /rsppg/ibank/dli
Cc: mini sharma /rsppg/ibank/dli
Subject: re: greetings of the day from icici bank.

External email warning: do not click on any attachment or links/url in this email unless sender is reliable.

Hi rajender,

I have applied for home loan one months ago and today there is nothing update from your side. Even no one reply my mail too.

If you don't want to process my loan then just let me know.

Everyday i am calling your team (Bhanu pratap and sanjay) but nothing is happening. I am always listening doing... Doing.

I am not able to understand, what these guys are doing.

After many call to your team, they send some one to take some papers and now they are not processing yet that.

I have applied through icici bank because my salary account is in same bank otherwise i never applied here. Very bad experience.

So, i am requesting you once more do something for me.

This is my last mail to you and i will never call to any one to your team. If still not settled i will drop off.

Thank

Surendra

M:[protected]

On sat, sep 21, 2019 at 12:59 pm surendra verma wrote:

Hi aman,

Could you please tell me, what would be the expected date to complete the verification.

Thanks

Surendra

Sent from my iphone

On 18-sep-2019, at 3:18 pm, aman sharma /rsppg/ibank/dli wrote:

Dear sir,

Greeting of the day from the icici bank!!

We are regret for the inconvenience cause to you. I would like to inform you that your technical request has been insisted. Once we get the report from our technical team will update you.

Regards

Aman sharma

Mortgages delhi

From: surendra verma [mailto:surendra. [protected]@gmail.com]
Sent: tuesday, september 17, 2019 10:38 pm
To: aman sharma /rsppg/ibank/dli
Cc: mini sharma /rsppg/ibank/dli; rajender kaursayal /rsppg/ibank/dli
Subject: re: greetings of the day from icici bank.

External email warning: do not click on any attachment or links/url in this email unless sender is reliable.

Hi aman,

Thank you so much for instant approval.

Could you please provide the status of property details that i have been given to your field officer. Have you verified that or not because i have not yet received any confirmation on property that i have identified.

I have called many times to your field officers but they are not responding about this. So, could you please provide me update on this asap.

Thanks

Surendra

M: [protected]

On fri, sep 6, 2019 at 12:59 pm aman sharma /rsppg/ibank/dli wrote:

Dear sir/ma’am,

Greetings from icici bank.

We are pleased to inform you that your loan has been sanctioned.

The terms and conditions are mentioned in sanction letter which is provided to you by our executive or branch sale manager.

Request you to please confirm the disbursement date if we could take the same forward so that your branch sales manager could contact you.

Please feel free to contact branch sales manager mini sharma (Mini. [protected]@icicibank.com & [protected]) at any point of time should you have any queries or feedback.

Regards,

Aman sharma

Customer relationship officer-mortgages

Delhi

[protected]

My account no:[protected]
Debit card no: [protected]

I have bought a mobile from amazon.in on[protected] availing icici debit card emi option. The emi amount is rs: 1167.05 for 12 months (Screenshot attached below).
But yesterday the emi amount debited from my account is rs: 1401.87 towards the 1st installment. (Screenshot attached).
Please look into the matter and do the needful at the earliest.

Dear sir,

I am account holder of one of the icici bank branch.
Rs.41023 has been withdrawn (In total of five transactions) from my account on dated. 5/10/2019 between 7:20 pm to 7:23 pm, without my knowledge in the name of nfs/cash withdrawal.

I made withdrawal of rs.2500 (Rs.1900 and rs 600) respectively at nearest located icici bank atm between 3:15 pm to 3:27 pm
Again i got withdrawal message of rs41023 between 7:20 pm to 7:23 pm.
I can't expect this type of security loophole from a leading bank of india.

Please help me to regain the lost amount. Hoping immediate response from your side against this fraud to maintain good customer value.

Regards
Kunal

Hi ICICI Team,

I have salary account- RAMESH PATNALA[protected] in pune Branch.

ECSRTNCHG is deducting so many times on every month. This is salary account.

We are iritating deduction of ECSRTNCHG.Could you please resolve this issue.

Please revert back the ECSRTNCHG to my account.

Thanks & Regards
Ramesh Patnala