[Resolved]  Idea Cellular — 3G connection Charges not as per plan...

To, Aditya Birla (MD) & Customer Service Head Idea Cellular Ltd. It is very bad experience for 3G connection, very poor & no customer care support & service. Idea is cheating common public...cheater no. 1, .because of such pathetic service our people are suffering a lot, idea is making money from people by not educating them the right. Country is not growing because of cheater people...I m the costumer of Idea service last 4 years. I want last communicated audio clips, also want to c policy for 3G, how did Idea get this approval. Hope Idea will take this for better improvement in services. (For Complaints : +91-[protected] not working) Regards, Sanjay Kadam (M) [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. We wish to affirm that your concern has been acknowledged and complaint for GPRS has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Very funny!!!

Complaint # is not working, which is given in officially website (For Complaints : +91-[protected] not working)
Fist understand Internet services then do the advertisement, ULLOO MAT BANAO, PUBLIC KO?

Why cant u give contact no of any responsible person, or u dont have any responsible person in company??
U r using Airtel 3G network...why didnt u tell us or publicly announce it, We would have got to them directly to Airtel, Govt. has not given u licence that means u r not having proper knowledge and infrastructure, isn't it. HUMKO ULLOO MAT BANAO.

I can say, Useless services!!!

I want to escalate to the public, plz help.me, because its matter of common Indian educacy..

Regards,
Sanjay
Dear Customer,

We regret the inconvenience caused to you. We wish to affirm that your request for billing has already been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that your complaint for GPRS has been resolved . For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Dear,

I didnt got a call or the mail for the confirmation.

Sanjay Raj

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