[Resolved]  Idea Cellular & Airtel Cellular — Porting of Mobile No [protected] from Idea (Post Paid) to Airtel (Pre Paid)

Address:Dehradun, Uttarakhand

Kindly refer to the following :- (a) My Idea Cellular No [protected] & Idea Post Paid A/c No[protected]. (b) My Port request dt 08 Jun 2014. (c) Unique Porting Code IW114593 and confirmation of my UPC request dt 08 Jun 2014. (d) Confirmation of receipt of my Porting request dt 11 Jun 2014 by Airtel. (e) Receipt of Rs 750/- (Bill was for Rs 712/-) by Idea Cellular on 12 Jun 2014. Please note that till date my number has not been ported. Idea Cellular office states that there is nothing pending on their part. However Airtel has two explanations. Airtel main office states that my request has been rejected as I have requested for Porting with two operators. They could'nt explain the identity of the second alleged operator. However Airtel's distributor's office states that Idea Cellular has held up the porting process. May I request that the my case be investigated and appropriate action be taken against the defaulters. Please note that I am not making use of Idea Cellular services although theynhave not disconnected me at their end. Regards, Lt Col SK Sharma (Retd) 3 Turner Road Near State Bank Clementown DEHRADUN - 248002 (UK)
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,

We regret for the inconvenience caused to you. We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Lt. Col Sharma,

This is with reference to your post dated 20 June 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Dear Customer,

We regret to inform you that we are unable to find your request for port out from Idea Cellular. Thus we request you to kindly send an SMS (PORT<Space>Mobile Number) to 1900 to generate UPC code and submit the UPC code & necessary documents to the respective service provider. For further assistance, kindly contact to our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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