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Idea Cellular Complaints & Reviews

3.2
Last updated Aug 13, 2022
Complaints 16643
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Idea Cellular reviews & complaints page 12

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Good Morning,
please improve my idea Network signals. So many times I raised complaints but no one solved them. Internet connectivity is low at Hyderabad also, and signals are very poor not only that location at every location having the same issue. I am unable to get calls, if any one tried to reach out saying switch off this number like...
If I am facing any emergency situation, there are no proper signals. please Madam request...
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I am having a problem with this vi sim as there is no internet network found
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    I eas charged for caller tune subscribtion many times. I promise I did not even try to subscribe caller tunes. It was not single time I was charged multiple times. How can you subscribe caller tune without my concern. For this reason only I want to change my service provider. Please and consider it as serious complaint. I don't want any subscriptions from your end. Never ever change me again for these caller tunes. I have sent STOP message...
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    Respected Sir

    I had worked with randstand india LTD since 01/04/15 TO 30/06/2017 and deputed to Idea Cellural Ltd.

    Deputed ID- 409617
    ID/Name TNMAS[protected] / RANDSTAD INDIA PRIVATE LIMITED
    Member ID/Name TNMAS[protected] / SUNIL HARINKHERE


    Some technical problem i can not withdrow amount i am send couriar by speed post my documents on 25/01/21 . Docket number is EC[protected]IN.

    I hope you will give me positive feedback.

    --
    Thanks
    Sunil Harinkhere
    [protected]
    Idea Cellular customer support has been notified about the posted complaint.
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      Dear Team,
      I have been trying to send a port message to 1900 from my idea number +[protected] by using format port SMS. However the messages are not being sent, it shows sending failed every time. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. I have talked to idea customer care who repeatedly states that they couldn't find any reasons why port messages wouldn't be delivered.br...
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      I am trying go PORT my number from Idea to other cellular service provider. However, whenever I send the SMS "PORT " to 1900, the message is not being sent even though I have an active plan and sufficient balance to send the SMS. When I contacted the customer care I was told that I would have to recharge with a plan of Rs. 128/- or above for sending the SMS. When I have the sufficient balance in my account why should I make another recharge...
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Idea Cellular — Deduction of my balance by sending unwanted games messages

      20 rupees has been deducted from my account on today (19th Sep 2021), I received an sms saying "thank you for choosing access to Games World, you have been charged ₹20". Without my confirmation how it will happen,...
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      I recharged my this mobile on 13/9/2021 i.e. before 2 days of expiry date. As such I am entitled to receive internet data of 1.5 GB/day + 0.4 /day GB + 0.1 GB / day + 5 GB extra data as per message on my phone but I am in receipt of only 1.5 gb/day + 0.4 gb/day + 0.1 gb/day. Please do the needful and grant me data as per message.
      Idea Cellular customer support has been notified about the posted complaint.
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        I tried to send port sms from my idea number [protected] in the required format to 1900 but the message keeps getting failed
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          Idea company has started Gamepind service without my consent. Amount deducted from my account is Rs 55. Amount has been deducted twice. screenshot of amount deducted has been attached...
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          I have recharges with unlimited pack including 300 sms. still could notbsend sms. displaying " Cant send message with VI india error 50"
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            Hi
            i recived and text sms from 54300 idea cellaur connection. That you have requested for service moviesTime.

            I dont give any Service request for any thing, But thet deduct 75 Rs from my main Balance.

            i want to cancel that request and i want my deducted amount of 75 Rs back.
            Idea Cellular customer support has been notified about the posted complaint.
            This Image my Deducted phone number [protected]

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              Sorry to Say, but Idea is giving very bad service and I can't believe they are asking us to make recharge of 128 for SMS even, I have 88rs balance on my idea sim. another service provider giving sms service free and your company ask for recharge to send single sms, I have my own balance and you can apply charge as per SMS and minus that amount from my main balance.Very third class plan .Definitely I will port my sim card to some another service provider.
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                Sir, I am deeply concerned about automatic deduction from my account balance (both) by your company with out my consent. I haven’t opted for any games or movies. Kindly refund the amount unjustly deducted to my at the earliest.
                Regards
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                  Hi, I and my brother recharged twice to my father number with 379 pack. Can you please let me know how can I get refund or apply the packages one after one.
                  My father number [protected]

                  You can reach me for any quiries on [protected]. Thanks in advance !!
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                    Sir card is not working properly we are not concet others help us
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                      I am not able to send sms from idea cellular network though i m having balance in it...
                      I requested the customer care executive and made a complaint there, The customer care executive has directed to recharge worth rs 128(minimum) as per the protocol since June 2021. I was not informed about the company's new policy, now i wish to port to another network which initially requires to send sms to get the UPC.
                      Now, I would have...
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                      I have done recharge of 48 plan below given no.
                      [protected], [protected], [protected], [protected], [protected], [protected].
                      recharge has has been done at Saturday 4-9-2021 but still plan are not activated .
                      i request you to give me solution & activate my plans ....
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                      Respected sir, I have purchased an idea sim 5 years ago and had been using it regularly. It has been broken 10 days ago and I thought of getting a new sim on the same number. But as to my surprise, the sim is registered on on another id proof whose i dont even know. How is this even possible. Now how can i get the same number as it is very important to me.
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                        My No-[protected].Eventhough I recharged it but if someone calling me I am not recieveing any call and text message as well.Even I cant able to call anyone.Please do some needful.
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