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Idea Cellular Complaints & Reviews

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3.2
Updated: Oct 7, 2025
Complaints 16718
Resolved
9873
Unresolved
6845
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Idea Cellular reviews & complaints page 12

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N
Nikita K Jayakumar
Dec 16, 2021
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I had recharged my prepaid Idea sim on 14th Dec 2021 with Rs. 501 unlimited recharge pack. The amount has been debited from my bank account but the Idea has not yet credited it. I kindly request you to refund my whole cash amount of Rs. 501. I did wait for two days for any automatic refund but no response.
Dec 16, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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    G
    gaurav sahita
    Dec 16, 2021
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    Address: Mumbai

    I have re-started phone 4-5 times
    Changed sim but no luck still it says no service
    Idea Cellular customer support has been notified about the posted complaint.
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      S
      Saif Molla
      Dec 15, 2021
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      Address: Bahirsorbomangalpara, Burdwan

      I'm trying to send a port request from my vodafone idea mobile number but the text to 1900 is not going out. It's failing time and time again.
      Idea Cellular customer support has been notified about the posted complaint.
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        S
        Skyswimmer570
        from Kichha, Uttarakhand
        Dec 15, 2021
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        Address: .....
        Website: .....

        We have no signal here, no net is running, no call is taking place, there is a lot of problem, please fix this problem quickly or else we will have to change the sim. Thank you.
        Idea Cellular customer support has been notified about the posted complaint.
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          G
          GeorgeNPeter
          from Kochi, Kerala
          Dec 13, 2021
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          Address: Kochi, Kerala, Inda

          Idea Vodaphone is deducting Rs.35/- every week from my balance for Re.1 Store?????
          and VI app do have an deactivation button but any time you press on it and it shows server is done comeback later.

          Even the SMS you receive from 54300 shows for unsubscribe pls send STOP message to 155223, but no use.

          How to stop deducting Rs 35 from my main balance every week!!! can anyone help solve this?

          Service Provider should not deduct money automatically without customer's consent.
          even customer subscribed to any service by mistake there should be an easy way to unsubscribe in their App since most of the renewals are done through it.

          hope to resolve it soon.

          George Peter
          [protected]@yahoo.com
          Idea Cellular customer support has been notified about the posted complaint.
          View replies
          Idea Vodaphone is deducting Rs.35/- every week from my balance for Re.1 Store

          Even the SMS you receive from 54300 shows for unsubscribe please send STOP message to 155223, I sent the message twice but no use.

          How to stop deducting Rs 35 from my main balance every week!!! can anyone help solve this?

          Service Provider should not deduct money automatically without customer's consent.
          even customer subscribed to any service by mistake there should be an easy way to unsubscribe in their App since most of the renewals are done through it.

          hope to resolve it soon.
          Narender Singh
          VI Mobile no. [protected]
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            P
            Pooja Gadvi
            Dec 11, 2021
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            Address: Ground floor, Room no. 4, Arya Indira CHS, Sambhaji Nagar,, Near Talathi office, Kulgaon, Badlapur (E)

            Dear sir,

            My sim card is not showing any network for last 3 days. I tried to solve the problem by restarting the phone, reinserting the sim, changing the phone and even changed the sim card as well from idea store.

            I don't see any options available to solve this issue. My idea number is [[protected]], [protected]@gmail.com

            Regards
            Pooja Gadvi
            Idea Cellular customer support has been notified about the posted complaint.
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              E
              Effs Fanai
              Dec 11, 2021
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              Hi, My idea sim card is not showing signals for the past month and can’t receive any calls or send any messages even to port to different network.
              Idea Cellular customer support has been notified about the posted complaint.
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                S
                Sonu Pajai Save
                from Mumbai, Maharashtra
                Dec 10, 2021
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                I tried to send port message to 1900 from my idea number PORT MOBILE NUMBER . How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. Please help
                Idea Cellular customer support has been notified about the posted complaint.
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                  A
                  Ankita Narvekar
                  from Ponda, Goa
                  Dec 10, 2021
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                  I have recharged my mobile number [protected] through Net Banking for Rs. 179 on 10th December 2021 and received an SMS with Transaction reference: IGAMPAVRZ2

                  Bank Transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, allthough the amount has been debited from my Bank account.
                  Idea Cellular customer support has been notified about the posted complaint.
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                    J
                    jaideep123
                    from Pune, Maharashtra
                    Dec 9, 2021
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                    Address: Pune Hadapsar

                    Res. Sir
                    From 4 days range not there no calls coming going what is use of card 179 rs chargeed recharge done same problem all range gayab ho gaya
                    From 1 year internet problems
                    In last month November only 4, 5 days range from 30 days why you running company to give continuous trouble
                    Your drama starts when tie up with vodaphone your problems
                    Fine of 3 to 6 lacs demanded 2 notice given
                    Idea Cellular customer support has been notified about the posted complaint.
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                      S
                      SreyasSP
                      Dec 7, 2021
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                      Please help me, suddenly this happened, fir the past 9 months, I used this sim
                      Idea Cellular customer support has been notified about the posted complaint.
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                        D
                        Domesh Sinha
                        Dec 7, 2021
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                        I have not subscribed or even ever tried to join this service named juice up videos. But Idea keeps sending me text
                        Like this
                        " Hi! We have received & are processing your request for service JuiceUp Videos - 30 Days. Just sit back & relax, you will receive a confirmation within 2 hours."
                        "
                        Your request for JuiceUp Videos - 30 Days activation could not be processed due to insufficient balance.Set your favorite Song as Callertune, click bit.ly/Ct-tune .For more songs, dial 1234 or 55655 (Tollfree).PLAY cricket contests & WIN Rs100 COUPON- bit.ly/3l7an2Z"

                        Kindly stop these text and stop this service requests initiation without me subscribing it in anyway. Its chargeable and I have not subscribed it neither I want to in future.
                        Idea Cellular customer support has been notified about the posted complaint.
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                          P
                          Piyush Tajve
                          Dec 7, 2021
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                          Address: Mohan palms badlapur e

                          Hello,
                          Tell me should I buy another sim of another company or else you just set your towers... So i can get atleast OTPs... 😒😒

                          Address badlapur e mohan palms
                          Idea Cellular customer support has been notified about the posted complaint.
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                            S
                            Shraddha Lahade
                            Dec 6, 2021
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                            Address: Yellow sapphire society punf
                            Website: All

                            I live in yellow sapphire society ghule nagar there is no network here can u check the issue
                            Idea Cellular customer support has been notified about the posted complaint.
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                              M
                              mahammadravani
                              from Ahmedabad, Gujarat
                              Dec 6, 2021
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                              Address: India

                              Hello, I have been wrongly charged (On other number) 3 times by Vodafone Idea Limited. Below message is for reference.

                              Hello! Thank you for choosing Contakt Gaming Service. You have been charged Rs. 25

                              I have not activated any kind of service. Please deactive it. Thanks.
                              Idea Cellular customer support has been notified about the posted complaint.
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                                S
                                Sweta Chavhan
                                Dec 3, 2021
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                                UPC not getting by idea mobile always they are asking useless question when yo submit a request for UPC code
                                Reply
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                                  P
                                  premsundarrao
                                  from Hyderabad, Telangana
                                  Dec 3, 2021
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                                  Address: Hyderabad

                                  Hi, I am prem,
                                  I couldn't send port message to 1900
                                  Idea Cellular customer support has been notified about the posted complaint.
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                                    V
                                    Vivek Prakhar Singh
                                    Dec 3, 2021
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                                    I am not getting the mobile network in my phone, meanwhile I have changed the sim slot but not getting the mobile network.
                                    Idea Cellular customer support has been notified about the posted complaint.
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                                      U
                                      Uma Rani Vadlamudi
                                      from Bengaluru, Karnataka
                                      Dec 2, 2021
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                                      Not receiving Idea Cellular network signals at my home
                                      Idea Cellular customer support has been notified about the posted complaint.
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                                        R
                                        Ratnadeepkatole
                                        from Nashik, Maharashtra
                                        Nov 30, 2021
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                                        Resolved

                                        My request was only that my SIM network was not show so I exchanged SIM and after that I could not make any kind of call and sms & your back end team has churned my number without my permission now my all transactions has been stopped due your customer care mistake so please look into it.
                                        Nov 30, 2021
                                        Complaint marked as Resolved 
                                        8055230780 alternate no
                                        Idea Cellular customer support has been notified about the posted complaint.
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