Idea Cellular Complaints & Reviews

Im an idea cellular customer. Today i received a message on my number that a mydala powered deal has been activated and balance of rs 29.00 has been deducted from my account.
I downloaded no such content.
When i read up on this issue, i see there are numerous such complaints about mydala from idea customers. Apparently i'm another victim.
Request you to resolve this as soon as possible...
My no. Is [protected]br...

Today i received a notice from idea cellular stating that phn no [protected] in the name of atul kumar minda (I. E my huband) has an overdue amount of rs.1898. However, i have never used idea sim till present. I spoke to customer care and confirmed that my documents were produced at the time of purchase of sim. But those proofs does not have my current residential address then how the verification has been done and issued to a random person....

Previously i complained regarding mydala activation without my consent for which i was charged 29 rs. And not even after a week, my balance is further deducted by 125 rs. What the hell is this!!! Extremely dissatisfied and disappointed with this non-sense. Why are all the crap services getting activated for my number. I didn't ask for any of that. Just provide for what we ask. If this happens i don't think any one would like to continue with...

Below email was sent to idea through email but no response from their end

Hi,

I am currently using 2 of the idea numbers from very long time. I was very happy customer till mid last year. Due to some billing & network issue with idea service, i planned to get my both numbers convert from postpaid to prepaid.

Since both my numbers are chosen one's and very spl i want the numbers to be with me till...

Im an idea cellular customer. Today i received a message on my number that a mydala powered deal has been activated and balance has been deducted from my account.
I downloaded no such content.
When i read up on this issue, i see there are numerous such complaints about mydala from idea customers. Apparently i'm another victim.
Request you to resolve this as soon as possible....

Irshad ahmad
Advocate
C/o m/s. Idea cellular limited (Mpcg)
Chamber no. G-311, iiird floor,
Karkardooma court, delhi-110032

Legal notice under section 403, 405, 406, read with section 420 of the ipc.

Ref. No. Dl/jul7/045
Dated: 19-jun-17

To,
Me

Subject: - outstanding amount due and payable by you to idea cellular limited (Mpcg) under...

My idea no [protected] is deactivated by company before 1 month... I was submited documents 5 more time... At idea point. Pls solve my proble. Pls active my sim my alternate no [protected]...

I am using new post paid [protected] no. And i was told that sms 3000 free and mobile data free for 3 months and national roaming free. I am being hugely charged.

One representative mr. Shikha no. [protected] and asked me to submit inr 1411 and i submitted same online on[protected]

On[protected], they have stopped my outgoing and my i have faced hugged business loss due to non-dialing.

I am lodging...

Today i received sms as 105 rupees deducted from my account.

As per idea - dindo service is activated in my mobile, whereas "i have never activated the same."

This is completely fraud to customer. Idea is cheating customer

"fraud... Fraud... Fraud"

Today i received sms as 105 rupees deducted from my account.

As per idea - dindo service is activated in my mobile, whereas...

I got a message from 54300 on june 18th 2017 to my cell saying that ndtv good times has activated and amount charged is rs 35/- for 1 week, which actually i have not activated any such service through cell or internet.

First message - thank you. We have received your request for service ndtv good times and it is being processed.

Second message - your ndtv good times has been activated. Amount charged is rs 35.00...

My sim no is [protected]. From morning 7 movie pack without my parmission activated with 150/ rs charge. After i deactivated they have activated music pack of rs 99/ after that i have deactivated for 3 times. But again they are activated. And its all without my permission. And after deactivation. Pl reply me on adv. [protected]@gmail.com i called many times to customer care also but aftet deactivation they are again and again activated...

Sir/maidam,
My a/c no is [protected], ifsc code bkid0004670
It is submited that rs 24, 998 debited from my account today (17 jun 17). The details are as follow:-
1. Rs. 5000 debited from pos-mmpl at 06:02

2. Rs. 4998 debited from pos-ideamoney at 06:02

3. Rs. 5000 debited from pos-ideamoney at 06:02

4. Rs. 2500 debited from pos-iciciprepa at 06:04

5. Rs....

Idea 4g doesn't get that much speed compared to other 4g networks. I want to port out my number to airtel. Idea 4g doesn't get more than 1.5 mb/sec which is worst speed in name of 4g. So if idea is not providing me 15-20mb/sec speed in next 1-2 days i will port out my number.
I also tried to see idea coverage in my region, it is showing full range but doesn't get fast speed.
So, sir please see into it & improve your service...

Money detected from bank account but we didn't receive any recharge mobile no [protected] with an amount of 346/- please recharge it immediately. We are not satisfied regarding this idea online recharge. You please rectify this problem as soon as possible and recharge immediately it's too urgent for me regarding the unlimited pack. Please kindly check the details and recharge it successfully....

Dear sir,

I have switched to idea from vodafone ([protected]) with same number last ten days back. Porting also completed. Vodafone disconnected the connection since last three days. I am unable to communicate anywhere and getting lot of problem. I have taken one more connection from idea prepaid connection ([protected]) last two week back but till then it is also not activated. I have taken both sim from idea cellular store...

Spoke to one of the advisor ganesh at idea customer services prepaid.
He was very rude as i called to check about the usage details of my prepaid number.
Instead of sharing information he was blaming as if we did crime to ask about the details of my usage.
When i politely asked to share the same info pleasantly he shouted on me and hung up the call.
I don't understand why prepaid customers are not considered and...

Hi,

Received a call from [protected] on 9th june at around 5:30 pm with a lady on the other side. She introduced herself as from citi bank and said my rewards points are going to expire and can be redeemed and credited back as cash to account. She asked me to confirm the credit card number and expiry date.
When i objected to it, she shared details like credit card number, 1st 4 digits of cvv number, dob etc - which is...

Dear sir,
I use two mobile no. Of idea cellular. When i get the idea conection then they told me a plan of a month of rs. 499/- per month per mobile no. And now last two month i have recived the bill idea verry costly.
My last month bill was 3300/- and this month bill is 6139/-. So sir i request to u please do the the leagel prosuser against idea cellular. The idea cellular is meking fool to all country. So sir please this...

Dear,

my mobile was stolen in bus as on 17th june, 17 when i m going to office, please block the mobile number i.e.[protected] immediate which was in the name of kalpesh ramesh chaudhari,

Please block the mobile number at the earliest.

Thanks & Regards
kalpesh...

Respected,
On 17/06/2017 i was porting my idea cellular no. [protected] to jio network. I got call from an executive named anjali who asked me the reason for porting so i said i need better 4g offers so i am switching to jio, so sh said about th offer of rs. 347 in which i will get daily i gb 4g data with 300 free minutes daily and also 5% cashback if i recharge from idea app. So i did as she said and instead of 4g they gave me 2g...