Idea Cellular Complaints & Reviews

Im have been using an idea number continuous for past 13 years. Now im abroad since dec 2016 but i keep my number on and i make sure i send sms to keep my number active.

Last i send sms was on 24 april 2017 and now on 23 june 2017 my sim has been deactivated without any prior notice. Atleast idea should have sent me a deactivation notice so that i could have taken necessary action to avoid deactivation. My number is really...

Dear team

I had received a call from [protected] on 11:28 am (Dated 27.06.2017), where she said we are calling from bank online reward points department and she asked the debit card details for the purpose of giving additional reward points and cash back. I gave the card number and she asked the cvv & otp when i checked the sms completely till the transaction done. After she told me within 2 days the reward points will credit...

Dear sir/ madam

Reminder massage
Mai anand kumar singh lucknow u. P.
Mere bank of india k account se kisi fraud person ne 14998/rs 2june 17 ko transfer
Kr liya jiski saari details maine 24 june ko bheja, company se call bhi aayi mane saari queries bhi clear ki bt abhi amount refund nhi hua.
Plz meri help kijiye.
Mera ammout refund karwa dejiye sir. Thank u....

Dear sir/madam,

I have been idea prepaid mobile customer for almost 15 years now, and i had been happy with the services with some minor inconveniences during my relationship with idea. However, recently i have become exasperated due to unexpected, unwanted, and unsolicited automatic subscriptions of vas titles such as bollywood bazaar, bluelima (I don't even know what it is) etc. With deduction of charges from my main balance....

I thought idea has a big brand name who provides great services to their customers to satisfy their needs and wants and alwayz help to solve their problems but due to some really worst experiences my this thinking has been changed. Fr the 1st time, my mummy got a call from various agents named ritika/kritika (Mob no. - [protected]), riya and priya. Remaining no. I donot remember. These girls are calling my friends, abusing them on daily basis....

I have been charged 35rs unnecessarily for a service named 'bluelima'. I haven't opted for the same nor did i asked idea to start the service.
Also i was charged rs.7 previously for which i called idea customer care and they deactivated it as promised. Why i am getting this service and why will i pay for it unnecessarily. I need an immediate refund for it....

I have a number registered under the name of swati goyal,.
My number ends with *149152.
My account nubmer is:[protected]
My billing cycle is 25-05 to 24-june.
I was trying to port out my number, then the executives gave me a plan of 499 where i get unlimited calling but limited data.
There after i was getting steep bills, when i requested for another plan, the executive updated me with another plan. br...

What is this nonsense 'mydala deal pack'. I dont know, they deducted my money makes my life uncomfortable. They deducted 30 rupees for same pack. I am using 'idea'internet but their customer care services says they are also helpless to me and cant do anything. What type of this company is, they are making fool to us. Please do something, i want my money back any how....

On 26th june that is yesterday i have recharged the 3g/4g internet offer of rs. 255 to the mobile no. [protected]. Till now not recieved a recharge success message. For more details see the snapshot of recharge done. You can send the status of recharge to my email id "[protected]@gmail.com".

Please do the needful in this regard.

Thanking you...

Sir,

Kindly get the the last two month call details of below mentioned mob no
[protected]

I have getting unnecessary calls from unknown nos and somebody using this mob without my presents
So i am very very urgent let me know the details of all

If you don't provide two month pls arrange the month of june

I am very disturbing about this situation pls do the need fulbr...

Hello,
This is laxmi from bangalore. I have received sms on my mobile for the fraud transaction of rs.5000 using my debit card. Merchant is idea money mumbai.

Below are the fraud transaction (Narration & debited amount taken from account statement) on my debit card on 26-june 2017.
Icici bank,
Account number:[protected]

Below is debit msg :

Dear customer, purchase of inr...

Idea Charged me near about 3-4 VAS services even without my permission. After reading the subscription message I immediately sent unsubscribe messages to Idea number. They replied with successfully unsubscribed messages to me but they didn’t reduced the unbilled amount. Why are you charging for VAS services even without customer using them.still there is 440 rupees unbilled amount on my account....

I've a idea cellular post paid connection. On 17th may 2017 they have charged me for 2 wap download at exactly the same time. One is "mydala powered deal" for rs. 29 and another is "fol" for rs. 39. I've completely no idea what are these two on even what wap is. All i know that, i never used any pin or otp to authorize idea to charge me for these wap. When i talked to idea customer service they could not resolve the problem. After the experience...

Today morning i experienced a froodlent call that transaction happen to your account to pay the postpaid bill amount so please stop the transaction which have the [protected] mobile number as registered mobile number, please block all the transaction.

I got call from [protected] and asked for otp, i revealed those otp and the amount started deduction so please find the fraudulent and revert the amount back....

Sir,
I am postpaid customer with account no.[protected] mobile no. 99xxx xx209. Bill generated on 15jun17 showing rs44.64 gprs usage charges. My plan during 15-may17 to 14 jun 17 is rs99 rental with rs255 data pack.in-spite of data pack subscription why rs44.64
Gprs usage charges is applied.

I write this issue to customer care on 15 jun 17 but till date only i get auto generated acknowledgement.
br...

Idea has started to deduct balance of many prepaid costumers by rs. 35 by adding value added service "bluelima" without customer's consent. The same hasvhappened with one of my close relative. Just imagine how much amount idea will collect by deducting rs. 35 per customer. My appeal is that idea should stop such cheating/fraud at once and refund the respective amounts to all customers or else i will go to consumer court....

Have purchase rs.30 idea top up voucher card but pin number is damaged after scratching a bit too hard. Please give me secret pin of this card on my e-mail id or recharge on my number.
My mobile number and recharge card details
Mobile number: [protected]
Serial no. Of recharge card: [protected]
Secret pin:?

Kindly consider the request.

Thankyou...

I tried four times to call at 59059 for my ported no. [protected] to activate
Firstly call automatically dropped
Second showed the reason of data updation process require more time and told me call after 4 hours
Third i called for 15 min but no response was there
Fourth i called for 17 min but same no response
As it is a 24×7 facility but no response

So bad experience...

I brought idea sim[protected] ph. No [protected] on 21/6/2017 from kollapally, kottayam, kerala and done a recharge for 451 rs. But my sim was showing no service and i was not getting idea network. So i shown this to idea customer care at melukavumattom they issued a duplicate sim[protected] and charged rs. 70 for that on 23/6/2017. But that sim is also showing the same issue. I think they have done something wrong in activate...

I have got an idea sim.[protected]. I have a complaint about my data connection[protected]. So contact my service provider for related issue. One of the custemor care exicutive interacted very badly. Her name was anjali in kerala circle. She also said some lie and. She forced to disconnect the call. It is so irritable. I would like take an action against her from the service provider. So. I am waiting for your response.. Thank you...