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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 322

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N
Nirmala Gaur
from Gurgaon, Haryana
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Continuous fraudulent deduction in name of vas on mob 9837339859

Address:Panchsheel Nagar, Uttar Pradesh, 245101

On my above mob, in the past 2 weeks useless vas has been activated 6 times without my consent costing me rs 305. I told this to customer care asking for refund but it proved to be worthless. For this reason i made a request for port to other operator. My phone was flooded with calls asking me reasons for port. They assured me that no deduction will occur afterwards but once again i received a msg of deduction of rs 90 today. Why are you...
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S
Seepana Vykuntarao
from Hyderabad, Telangana
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Distribution security deposit

Address:Srikakulam, Andhra Pradesh

Sir I am one of the distributor.I region my distribution but my security deposit in not received I regioned date was[protected] my ofs code is 139738, ap circle srikakulam in sarubujjili tower.but money was not received how is money back my security deposit amount is 10000/-but interest is coming so please register my complaint...
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Address:Ahmedabad, Gujarat, 382481

I have received a message from idea cellular network that i am charged rs 5 for my request of activating service of blue lima. While i have not sent any requests for the same. Also that i don't know what is the service provided under the plan. I have immediately cancel the vas activated. Now this is very bad that a subscriber is charged for a vas without his concern. I think if the company charges rs 5 from all the customer base they get...
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R
Ravinder.kptl
from Sri Ganganagar, Rajasthan
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Aadhar card link problem

Address:Sri Ganganagar, Rajasthan, 335041
Website:idea cellular

I have a idea cellular sim as per govt rule link with aadhar card. I try to do this but idea dealer reply i am not able to link this because of my aadhar card is from haryana and sim from rajsthan. I am a private sector employee than tell me how can i solve this problem, i am using my sim from lat 8 year approx.
This mobile no also link with my all online faculties like banking, gas, dth etc.
Please solve my problem throw idea....
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K
Keyur Chauhan
from Vadodara, Gujarat
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Juice up pack complaint

Address:Ahmedabad, Gujarat, 382220
Website:idea.com

I would like to inform you that one juice up service is activated today 25 june from web for my no. [protected] for this it took 35rs. Charges per month. After calling to customer care i am not satisfied with his response that call after 4hrs to know the status and if you use any service then it will be chargable. As i stated that i haven't used any service or download anything named juiceup services is activated without my knowledge. I request...
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K
kavita112
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud call received

Address:Mumbai City, Maharashtra, 400080

Sir,

I have received a phone call from num +91 [protected] saying that my payback reward points are expired and i can get cash back of rs. 12785/- adjusted against my reward points for shopping.

They asked for my credit card details such as my date of birth and 16 digit card number. I was suspicious and asked how could i believe it. They mentioned to send the otp. Then they asked for my credit card no. & cvv...
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T
Tinashaana
from Indore, Madhya Pradesh
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Data recharge offer not received

Address:Jabalpur, Madhya Pradesh, 482001

I am an existing idea prepaid customer, my mobile no. Is [protected].
This is for your kind information that i recieved a sms from idea about special offers on data recharge. Screen shot of message recieved is attached herewith.
According to which in rv 94.00 benefit of 10gb (9gb 4g/3g and 1gb 3g/2g) for 28 days is applicable.
I recharged with same rv 94 but recieved the benefit of 512mb only. On enquiring with customer...
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A
Anjanjb
from Sultanpur, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud sbi credit card transaction

Address:Kamrup Metropolitan, Assam, 781017

Dear Sir,

This happened today 24/06/2017, when I got a call from Mobile No, [protected] where the person said we are calling from SBI Credit Card and she asked the credit card details for the purpose of issuing a fresh card and updating my reward points in the new card. I gave the card number and she asked the CVV & OTP which I gave her. When I checked the SMS the transaction has already been completed.

Please...
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H
hiteshbidkar
from Indore, Madhya Pradesh
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Service break

Address:Indore, Madhya Pradesh, 452015

Mera no. [protected] idea me bina kisi kaaran se 5 din pahle band kar diya hai.
Ab unke pass iska koi jawab bhi nahi hai
Mujhe maansik/aarthik pareshaani ho raha hai
Iska Jimmedaar sirf idea company hai.
So Pls Mujhe Mera no. Wapis dilaye.
Without information ke service band kese kar sakte hai, me saalo se is no. Ka use kar raha hu.
🙏
me chahta hu ki mera mobile no. [protected] jaldi se...
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S
Syed.Saqib.Ahmed
from Bengaluru, Karnataka
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False charges and no 4g connection // phone number 8748888438

Address:560066

Hi,

I have been charged with 500 INR as roaming, however there was no service given in Andhra Pradesh (A.P) and there was no network in A.P, i have issued 3-4 complained to Customer care at that time but was asked to do numerous settings which i did and there was no network, after repeated complaints which i have proof of phone recordings.

Also I haven't received 4G connection till this day i have complained...
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A
Amit Diwan
from Mumbai, Maharashtra
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Not processing National MNP

Address:Pune, Maharashtra, 411005
Website:ideacellular.com

I have opted for National MNP from Idea to Vodafone. The number is prepaid and I do not owe any amount to Idea. The tele-verification has also been done but they are still not processing my MNP request.
I tried calling '198' and tried to register my complaint with them first, but the bot doesn't recognize the very number which I am trying to port. This is foul play.

Please help me....
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A
anilkumar@212
from Indore, Madhya Pradesh
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Voice call break

Address:451335
Website:idea

Hi mera nam anil he mai idea user hu mera idea nnumber [protected] is number se outgoing or incoming site pe voice break hoti hai yeh problem pichle 3 month se hai 3 bar idea care mai complaint kra chuka hu koi resolve nhi hua plzz help me...
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M
manjulika singh
from Kanpur, Uttar Pradesh
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Missing the number

Address:Allahabad, Uttar Pradesh

15/4/2012
Sir,
This is my number [protected]. Can you please help me to re alert to me and detail who the customer to alert this number and where he was?? I want to know who use this number and i have a facebook account on this number and i forget my password and the fb code was on this number so that's way i want this number.
So please help me..

Thnk u....
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G
Goyal vikas
from Mohali, Punjab
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Demand of payment by the company against false bill amount

Address:Ludhiana, Punjab, 141001

Sir,
Recently i had got my connection port from idea to jio. I talked to customer care. They made a bill for my usage near about rs. 1700. I made the payment of rs. 2200 approx, as guided by jio service provider. (They told that extra money will be refunded later). Finally my connection was ported from idea to jio. After ten days, i got a call from idea company that my may - june bill was pending, while in may and june i was using...
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A
asadhna
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Remind for money transfer by fraud person

Address:Lucknow, Uttar Pradesh, 226003
Website:NA

Sir
I M Anand Kumar Singh
Lucknow U.P.
Mere Bank of India k account se 15000rs ideamoney me 2 June 2017 ko kisi fraud person ne transfer kr liya hi, mujhe bank statement k dwara 20june ko jankari hui, maine idea company ko 20 or 21june ko poori detail bheji bt abhi tak koi action nhi liya gya. Plz meri help kijiye.
Thank you.
Davit card no. [protected]
Transfer date. 2june 17
Bank of...
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S
shanaya05
from Pune, Maharashtra
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My calls

Address:Nagpur, Maharashtra, 440024

Hi sir/mam
My name is pinki sakhare. My mobile no is [protected].
I reside at Nagpur, I need my call details Incoming and outgoing both with time and location from 12 April 2017 till 21 June 2017. I need the details as i have missed some important calls related to my profession. Please send the details on my mail id. If the company want to send me the details hard copy u can mail me. I will forward u my mailing address. Please...
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R
Rohan Balekar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Data is deducted even when data usage is set off

Address:Mumbai City, Maharashtra, 400102
Website:www.consumercomplaints.in/new_complaint

I have a active data pack of 2gb 3g on my cellular device. Today since morning i have been charged for data usage, even though my data use is set off. Till now the company has deducted around 90mb even without usage. I want the problem to be solved asap, rather i may disregister the number, please look forward to my problem hoping to get a positive response....
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K
kishorekt111
from Chennai, Tamil Nadu
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Debit card fraud using idea money

Address:Mumbai City, Maharashtra, 400030
Website:www.ideamoney.in

Someone has done fraud transactions using my citibank debit card with idea money. It is for 4 transactions each of value of rs.4785 on 19th june 2017, that is for rs.19140.

As requested on customer care phone to send the complaint/fir copy from police and the citibank bank statement for the period of transaction with idea money. I sent them to grievance officer

Also the phone call came to my mobile number asking...
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J
Jyothi Nagesan
from Delhi, Delhi
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6 calls claiming to be from Idea...

Website:www.ideacellular.com

I had complained about the recharge not being credited into my cell and 6 people called till now claiming to be from idea but asking me for the debit card details of mine along with the pin number!!!
One mr. Rohan bhatnagar claiming to be the senior director of idea refunds division has called me just now from:
[protected]
He too wanted the debit card details with the no, cvv no and the pin number!!!
Dr. Jyothi...
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J
Jyothi Nagesan
from Delhi, Delhi
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Data paid for not crediting into my mobile

Website:www.ideacellular.com

My mobile no [protected].
I just put a complaint to idea that data of rs.347/- paid for is not credited-twice in the past two month that i recharged.
A customer support executive called and offered a refund of rs.694/-
But i am unable to share my debit card details including the cvv no on phone as asked for.
Resolution sought:
Is it possible to give me the talktime and data for rs.694/- which i have lost...
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