| Address: Kamrup Metropolitan, Assam, 781017 |
Dear Sir,
This happened today 24/06/2017, when I got a call from Mobile No, [protected] where the person said we are calling from SBI Credit Card and she asked the credit card details for the purpose of issuing a fresh card and updating my reward points in the new card. I gave the card number and she asked the CVV & OTP which I gave her. When I checked the SMS the transaction has already been completed.
Please request you to help me on this matter to get back the amount.
Card details :
SBI bank ([protected])
Rs.4, 989.00 was spent on your SBI Card no. ending XX7268 at IDEA CELL-BILLDESK on 24 Jun 17. Remaining credit limit: Rs.0.00.
Rs.4, 989.00 was spent on your SBI Card no. ending XX7268 at IDEA CELL-BILLDESK on 24 Jun 17. Remaining credit limit: Rs.0.00
All the transactions are under settlement
Date Description Type Amount Spent (Rs.)
24/06/2017 IDEA CELL-BILLDESK MUMBAI IN 4, 989
24/06/2017 IDEA CELL-BILLDESK MUMBAI IN 4, 989
Please do the needful so that the frauds do not get the money
Regards,
ANJANJYOTI BARUAH
CONTACT NO [protected]
Jul 25, 2017
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2017
Idea Cellular Customer Care's response Dear Anjan,
We are sorry for the unpleasant experience. We request you to please wait for 7 working days and it will be credited back to your account.
Regards,
Vicky
We are sorry for the unpleasant experience. We request you to please try right now on 59059 for tele-verification and the timing is 09.00am to 06.00pm. If any further issue please message again.
Regards,
Vicky