Idea Cellular Complaints & Reviews

Dear sir/madam
Before 10 day i was recharge 348 on my idea numder [protected] and is this recharge i get only free calling and get 1gb data only but offer is 1gb/per day on 4g handset and im using lenovo a6000 plus. And suddenly today night i check my internet balance and then i became to know that no internet balance credited my account on that time i call to customer care (12.02 am) and mr. Amit received my phone and he give solution...

On 10th of june i have applied for a new postpaid connection from idea of rental 349 rs which they offered 1 gb of data per day and unlimited talk time. On by 12th of june my connection got activated. On the time of activation i havent got my 1 gb of data which, till date i haven't got my data, to which i have raised a complain to it. Additional to that problem other issue raised was that my bill has been generated with 3 days of the service...

Myself kanna raj, recently changed network from idea-maharashtra to idea-andhra pradesh through mnp. Sim has been activated after 4 days but network fluctuates continuously and shows network not registered. Even i tried to login/register in idea portal and myidea app but throws message as "not a idea user & check for portability" but unable to proceed further "shows invalid request" for portability now.

I have approached idea...

Idea is a very chep company...
Because i was a regular customer of idea at 8 years prepaid and 3 year podtpaid user.. I have some network problem so i complaint in idea customer care but no resolution i complaint again and again but same condition no resolution. So i monthly paid the bill and decide switch to another network.. When i done port my number to another network 1.5 month later idea care call me that my bill is pending worth...

Dear sir,

My name is prashant patki and my contact number is [protected]. I recharged the mobile by rs 301 from my last recharge which expired today. I received benefit of only 1 gb data but not the unlimited calling service. Now, your customer care executives ms. Arti jadhav telling me that we are offering the same benefits at two different cost. Isn't it illegal to sale same service at two different cost in india?...

Hi team,

I have raised a request to close the broadband connection on dec 14th 2016 to customer care as i am leaving pune. Cc representative has informed us that it will be done in 4 days and advised us to leave city by removing the connection and keep the wire outside.

Later 3 bills were generated even though there is no usage. Attached the screenshot for the same. On the other hand one of the customer care...

On behalf of my wife triveni v, i am anil kumar j raising this complaint. We received idea post paid bill for 01-apr-2017 to 30-apr-2017 for mobile no. [protected],
Which was counterfeited with an amount of rs 720/-. When we see itemized bill that says on 08-apr-17 13:36:03pm call has gone to no 055555 total 120 minutes which costs rs 720/-. Which is not possible because the number 0555555 is not a valid number to dial!, i tried calling...

Yesterday I have purchased a new sim in which getting 1GB/day 3G data but speed is around 10-20 Kbps . i'm struggling with internet speed and look like my money is wasted . pls help me to sort out this.

Problematic no. [protected]

Alternate no. - [protected]...

Benefit not receive in my idea account... Plz take a action... And solve the problem early as soon as possible...
Thankyou... I requested to u plz don't send fake offers anyone i m so irritated bcz why give me fake offers i claim to this company so plz send my benefit

... Plz help & not any help me i m prot my sim...

Dear team,

I received call from unknown number asking for my credit card details which they already had and later amount of inr 19992 was deducted against the transaction of bill payment at idea bill desk. This fraud transaction is not done by me.

I request you to please look into this and share with me necessary details. I am also attaching the transaction details and fir application copy.

Atul...

Police complaint acknowledgement no. 297 @ 7:50pm dated on 8/6/2017 against unknown person online credit card transaction.

Dear sir,
Greetings to you once again, thank you so much for your response in the mail that says the issue will be resolved as soon as possible. I am trusting that you will help me.

In my previous mail, i wrote a brief story about how the fraud transaction was made. Once again just...

Sir,

In response to your mail dt. 16/6/2017 i would to like put the facts before you, i am having the above said no since from last 10 years, after receiving messages regarding submission of ID & Address proofs I have submitted 3 to 4 times at IDEA Customer Service Center, Adoni. Even after that My No.[protected] has been disconnected on 11/6/17. I request you kindly resolve my issue by renovating the same no. to me
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Idea gallery
Vijay enterprises shop no. 3, raghuveer cts no 142/1 chamunda circle manpeshwar road 400092, borivali west, mumbai -91

The service is terrible! One of the worst gallery i have ever experienced, they don't respect their customers. Who hung up when the customer is speaking? They do!
First of all they lie, secondly they don't show respect and thirdly they hung up straight on your face!

I...

To idea cellular ltd. Dear sir. My idea prepaid number is [protected]. I need my all idea call details from august 2016 to march 2017. Pl send to my mail id [protected]@ymail.com and ronak. [protected]@yahoo.com.in all incoming & outgoing telephone numbers & charges for outgoing numbers. Need very urgently.

Thanks and reagrds,

Ronak desai
[protected]...

Idea cellular ltd stopped services to my prepaid number [protected]. The reason could be inactivity of my number as right now i am studying in usa. After repeated calls to customer care, emails to customer care and appellate authority and personal visit by my family members, they could not resolve the problem because either they don't have information (Idea local office and customer care representative over phone) or they don't reply back...

Sir. I am using idia postpaid service [protected] this number my plan is 349. Idia sels exucativ teling this plan 3000 local and national out going calls and local and std incoming free calls. But idia company as my bill generated 1736 rupese. They put extra roaming charges even asked to idia customer care many times but they didn't respond me properly i triad avoid my bill but they told after generated the bill..
Now they are calling...

I ms. Stuti sharma is complaining the kind of service the idea cellular is providing. The worst network the idea provides after launching the 4g. Neither 3g or 2g is been connected from last one week.
And i have called the customer care 15 times just they inform to do the changes in mobile settings. On 10th june i visited idea gallery near dombivali (E) they just did some changes in mobile settings that's it. Still no network is been...

I was contacted by an idea personnel from [protected], and she informed me about an idea postpaid offer of 1gb per day 4g internet and unlimited calls for 400 per month. Therefore i decided to port to idea postpaid and sent my document information to [protected] as she asked me to. Now during idea activation they are saying that such an offer does not exist, and told me i was given another offer. They say that now i can only port after 90 days....

I am kalpesh sarkar. Below was the message that i received from idea. I even confirmed the offer by calling in idea customer care. At the time of activating the offer, i was not informed that the offer applies only to 2g and 4g knowing i am 3g customer. I got to know of this only after i received the bill of ₹ 1317. This is totally a mistake on part of idea. Please do the needful early and send me revised bill as per my plan.
br...

This complaint is regarding the unwanted amount detection for junk activation.
Just like that 150/-rs is detected for flight tv. I called them within 2 mins of activation and ask them to cancel the service and refund back the money. But the guy can cancel only the service but will not return money.
It will be better to just refund my amount that will be fine....