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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
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475
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+91 95 9400 4000
752
371
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+91 79 2323 2251

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Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 332

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G
Gokul Cool
from Colachel, Tamil Nadu
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Deactivated my number and rendered to new customer

Address:Coimbatore, Tamil Nadu, +91

Hello sir/madam,

I was a idea customer using the number [protected]. Due to my personal reasons i couldn't use my idea number for a while. But when i get back to my number following a online recharge of rs.249 through paytm app i have to come to know that my number was transferred to another customer since the number was found inactive for a long time. I haven't been informed in any way nor they reacted to this issue in a comfortable...
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V
Vinayak Shrikhande
from Malegaon, Maharashtra
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Wrong plan activated rs 349 against of rs 399 - extra bill generated

Address:Nashik, Maharashtra, 422007
Website:www.ideacellualar.com

Dear idea,

I have query regarding my bill, as soon as i start my bill plan wih 399 plan with immediate effects,
After 3 days i get sms as your internet limit exhausted and then i have word with customer care,
They said that your plan 399 is not activated, and you have charge rs 500 extra.
Excecutve said this charge will vaid off as bil will generated,

Please do the needful and please...
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K
Kunwar Aditya
from Jamnagar, Gujarat
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Regarding bill issue

Address:3900014

My no [protected] is now done portability to relience where my no was converted into reliance on 26 march 2017 my bill cycle is 26-25 of every month. So a bill is generated foe the period of[protected] to[protected] for 1000 where as i already stated that my no was converted to reliance on 26. So for 1000 one day is big amount as well as not applicable. I have sent emails and done complaint to have detail bill o[censored]sage but i am not getting...
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L
Labhesh Hase
from Pune, Maharashtra
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Idea money cybercrime transaction

Address:411041

Unknown person used mine citi bank card for fraud transcations. He main total 4 transcation for converting welcome points. I have logged fir against same and also mailed idea but they are saying they need 48 hours for processing

Person name is kunal sharma and he is saying call is for verification purpose. And asked for card detail. After call i immeditely blocked card and also called idea but they refused to give me any details...
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E
Er Khan
from Jabalpur, Madhya Pradesh
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Port out request cancelled by company

Address:Mumbai City, Maharashtra, 450001

Sir, [protected] idea postpaid m. P..
Connection hai. Jise me 07/16 se post - pre migration karwana chah raha tha. But ashoka communication khandwa 450001ne 07/16-05/17 tak koi solution nahi diya. Mene 2 june 2017 ko bsnl me port ki request ki but 06/06/2017 5.49pm par idea ne jhut bolkar cancel kar di..
+[protected] is no. Se idea company ka call 06/06/17 05:12pm par aaya tha inhe mene portout ki request continue rakhne...
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S
Sunny Capri
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for disconnection of postpaid numbers

Address:110024
Website:[email protected]

I am holding two idea connection in my name from mp. I've shifted base to haryana and am not interested in retaining these. I've approached the customer care at panchkula who turned me down. Similarly i've approached customer service at bhopal who told me that i've to send mail to appellate. [protected]@idea. Adityabirla.com. I've sent three mails till date without getting any reply. I've been presented yet another bill for next billing cycle. I'll...
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T
Tejas Malaye
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My idea msg plan isn't working

Address:Sindhudurg, Maharashtra

Sir i purchased this sim in karnataka while studying but now i came to my home for vacation then i recharged msg pack of 12 rs on 4th june in night from mobile app of my friend, the recharge was successful and also they gave 300 sms extra for special offer so on that plan was working but suddenly from yesterday that plan wasn't working. So plz solve my problem either give m balance back or activate my plan beacuse this not 1st time happening...
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D
Dushyant Londhe
from Indore, Madhya Pradesh
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Mydala powered services scam

Address:Indore, Madhya Pradesh, 452009

My phone number is [protected]. I received a sms saying 29/- have been deducted from my account. I called the customer care and all they said again and again was i must i downloaded some content. This is ridiculous. I have not downloaded any thing. Such a great way to loot people. All over google hundreds of people have the same complain. I want my money back.
Your customer care didn't even lodge a complaint after me asking again and...
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C
CureNCare Theraputics
from Malappuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Conversion of postpaid to prepaid

Address:679322

Hello,
My name is akhil vijayan and am having corporate connections of my company with idea cellular. My company is at perinthalmanna its in malappuram district. Its a pharma company and am having 8 cug connections. Now i want to change these connections to prepaid. From last two months i was contacting the person mr sahir (T-techs marketing angadippuram contact number:[protected]) but he is not responding. From him only i had taken...
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B
Bhavna Sachdev
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transactions debited without my knowledge

Address:Vadodara, Gujarat, 390006

On 30th may, 2017 i got some messages for debit from my account. I have not done such transactions. These are debited from my account without my knowledge. Please reverse that amount of all transactions as noted below:

1. *boi star sandesh* rs 4500 has been debited to your account xx0237 from pos-ideamoney on[protected]. (Transation number: bdipg/ib[protected]/ideamoney)

3.*boi star sandesh* rs 4998 has been debited...
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A
Amit Vishwnai
from Rajgarh, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount charged for mydala app (9826700548)

Address:Burhanpur, Madhya Pradesh, 450001

My account was charged with an amount of rs. 29/- on my mobile number [protected] for the activation of some stupid my dala deal on 14.05.2017 for downloading my dala powered deal from my dala.
But the thing is that i didn't download anything of this sort. Neither i have mydala app. When talked to the customer care of my network provider (Idea)
About this, they said might be you have clicked on a pop up. This answer did not...
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R
Rohini Mankar
from Bengaluru, Karnataka
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Regarding address change.

Address:Pune, Maharashtra
Website:Idea

I called help center to know when will my address change request will be processed. He said 24 hours.
However after taking efforts to go to store fill form attach required documents now they gave action date as 22nd june (Today is 5th june.)

When i asked call center they said it was call center fault and it will take time till 22nd.

Is saying it was call center fault will my issue be solved?
br...
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Address:600113

The mentioned prepaid connection is in the name of nagarajan. For the past few days i am experiencing few concerns on maintaining my balance. Starts from 2june, i have been charged rs29 for downloading some content which i did not do. So i gave a call to one of your customer care executive @4june 15:41.

She provided the below reasons, i activated some internet pack. Because of that you have been charged.
Call transfer...
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S
steveissac
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Idea Sim is not working in Germany

Address:560066
Website:idea

My Idea Number : [protected](prepaid) is not working in Germany. Not showing any signals. Since I have registered this number for all my online transactions am not able to perform any action now.Please do the needful

No network in Germany, I tried to select it manually many time, not showing any range.

Please do the needful.

Not able to do any online transactions....
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A
ArzooS
from Bengaluru, Karnataka
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Fraud urgent

Address:560103

Hi

I am residing in bangalore, i have received a call from mobile number +91-[protected] at 6:56 p. M on 20-may-17. The caller pretended to be from sbi rewards said your reward points are expired and if you want to adjust the reward points to your outstanding credit card bill you need to perform the ivr transaction.
I suspected the call as fraud but the caller has convinced me by telling all my card details and my date...
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K
kamaldubey1997
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea Cellular Illegal deduction of money from main account

What is this nonsense 'mydala deal pack'. I dont know, they deducted my money from my account without any solid reason and makes my life uncomfortable. They deducted 29 rupees for this pack. I am using 'idea'internet but their customer care services says they are also helpless to me and cant do anything. What type of this company is, they are making fool to us. My mobile no. Is [protected] please do something, i want my money back any how....
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nikhilpatki
from Pune, Maharashtra
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Regarding Barring of outgoing services

Address:411004
Website:ideacellular.com

I'm using idea cellulars postpaid services on my number [protected].
My due date of bill was on 30th may 2017.
Since today my outgoing calls & messages other than idea have been barred.
And also my internet services are deactivated.
When i called up at customer care number 12345 and enquired about same i've been informed that yes we have done so as per company policies.
We are receiving plenty o[censored]nwanted...
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R
Rana Ravirajsinh
from Rajkot, Gujarat
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Sim card Not working

Address:Surendranagar, Gujarat

My idea sim card is not working in my phone .When my card is linked with my. Adhar card my sim card is not working in my phone. At That time I called customer service center but Your grahak seva adhikari not give me perfect answer. So I complain our district idea show room. But they didn't answer. Then I complained in internet complained center....
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B
Bashugoyal67
from Noida, Uttar Pradesh
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Mydala powered deal

Address:Chandigarh, Chandigarh, 160014
Website:Ideacellular.com

Rs 29 have been deducted from my idea main account in the name of mydala powered deal. I have not subscribed to any such stupid deal. Kindly justify the reason of such deductment.

I have contacted customer care and complaint no. But no effect on them. They are given.. Waste fuxking money to sit there.. I havent got any help till now.. My mobile no. Is[protected] and this transaction took place today on 5:30 am..
At...
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M.Ahmad khan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I need idea network in ksa (jeddah)

Dear sir/madam this inform you that i am idea cellular consumer. Right now i came to saudi arabia. Idea number is not working here on roaming due to no network connectivity. Even i have searched network connectivity in operator selection as manual in my cell phone. Regarding this, i am suffering for your information, i am using samsung s3 my idea cellular number : [protected] region : uttar pradesh bijnor kindly consider my request and solve...
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