Idea Cellular Complaints & Reviews

I have a prepaid connection (operator: idea cellular) having number [protected].
I am staying in Goa in margao city and works at Verna industrial estate. I use 4G enabled handset for internet and I do recharge for the 4G internet on regular basis. But at both the places the speed of internet is very slow. Even less than 2G speed. Most the time it is below 80 kbps.
I am paying for 4G internet. But idea as well as Vodafone both...

Sr 1-[protected]
I recharge 346 1gb/day 3g internet scheme. When activated this offer i fetch net speed problem, i got only 20kbps. So i complained but still not solve my problem. Every time they told me that we provide 21mbps speed but i can't get 2g net speed
Audio link: https://drive.google.com/file/d/0B7jQUE5WivUXSzNPdFFfa1FpeW8/view?usp=drivesdk...

One of idea cellular customer care executive ms. Nisha, contact no [protected] is calling our employees continuously & using inappropriate language in order to get the payment of one of their customer & the customer does not work with our company anymore. Please note nisha got the contact details of our employees from the dialed list of their customer.

I would request the concerned authorities to kindly take strict action against...

I have migrated mobile number on mnp from idea celluar services to other service provider. I have requested mnp on 27th april, 2017 and later on completed all the necessary formalities.

On 1st of may, 2017 i have paid the due bill of idea cellular. After this process gets over on 2nd may, 2017, idea cellular had relieved my number to other service provider and mnp process successfully completed.

After completion...

Dear sir

My monthly mobile billing is in range of 2, 000- 3, 000. However this month i have been charged over inr 24, 000 for my mobile billing. The reason mentioned is that there is additional data consumption of 4.42 gb, but how can operator charge 18, 000 plus for this much data is what i fail to understand and they are able to give convincing answer.
Idea has tried to overcharge me and in spite many complaints it...

I brought new idea card ([protected]) 4g sim from idea stores, poonam chambers, sadar, nagpur on 29th may. I recharged it with rs. 446/- which gives 4g 1gb per day for 70 days. But i am getting 3g speed. Inspite of complaining many times to idea problem is not solved. Idea customer care executive is saying there is some technical problem. But they are not resolving it....

This is a complain regarding my post paid number of Idea (DELHI). I am getting threatening call from number [protected]/[protected]. Myself along with my relatives and friends are getting threatening call from the idea cellular department ([protected]/[protected]). When my payment has been already paid (on 9th May 2017)after a settlement was done with idea customer care, then Why I am getting these calls? My grand father is very old and suffering...

I was using a corporate vodafone plan earlier. Today only i have ported from vodafone to idea. I had received a call from idea in which they told me that i'll get a plan 299/- wherein i will have unlimited local plus std all operator calling and daily 1 gb 3g internet after that 2g unlimited free. And today i got to know that i have plan of 349 activated by idea. I hate this type of fake info given to customers and make them to port from...

I am a idea customer and i choose the one month internet plan in my cell phone but now a days i didn't get the network coverage and internet in night (4pm to 2 am) this problem face not only me other idea users in my area also did get connection at evening, we face a big problem because of this please fix this issue
Place : ponnani (Near mes college), malappuram
Mobile num. [protected]...

I m 5 years postpaid idea user. One day i received a call from idea for new 499 plan. Details the plan in 2g unlimited and 3g data planned. Then on 7 may 2017 afditional charges shown. Discussed with customer care about additional charges. They said. It will clear out in month end. I request for disconnect the service. They said it will resolve. But problem same. Again said for disconnect service one 01 jun 2017. They again promissec it will...

Hello my name is sachin, and i have been confirming about the 799rs data plan offer since a few days from the idea representatives on the idea website live chat, and they all confirmed that yes i do have that 799rs pack available, so i did the recharge while talking to the person live, and what i received was not the same benefits, i received a totally different pack, which is 3gb total data and 3000 min calls, and no daily data given thats...

Hello! Sir my idea postpaid number [protected] but i was out of town for my work for a long time and i wasn't using that number when i came back to delhi i found that number is permanently disconnected and a bill payment is also due i'm ready to pay the bill with all the penalty but i'm not able to pay it on your website https://care.ideacellular.com/wps/portal/account/express-paybill this site shows its a wrong number. Plz help me in getting...

With due respect i would like to say that i am so unsatisfly with your company service. I was stock when i came to know that a well reputatied company like you can do such activity.

I m from a small big name : damoh located at madhya pradesh... Pin code - 470661.

Customer care located in our city is provided cheap service. I went there for my 4g sim upgradation. They told that my sim will upgrade within 1 hours...

Team,

At the time of taking idea postpaid sim i was told that the plan which was not the actual plan as per company so my bill got increased so i stopped using the sim after 1 month. After few months today i got a call stating that they are from delhi high court and asking me to pay the bill immediately. I informed that there is an issue with the plan but they didnt listen to me and disconnected the call. So i need to get...

To: charbhuja enterprise
Ankit shah [protected]
Idea trade partner had not delivered my postpaid card even after 15 hours of port connection & they are act like it nothing serious.
Here i m suffering a lot in my business so pls help me out...

Dear sir,

I am your idea customer my idea phone no -[protected], my bill payment date[protected], but idea store shyamnagar, shyamnagar, kolkata, west bengal continue coll me phone no [protected], and miss behave on me, he said also legal action against me, but why, my phone bill parment before your bill date, then why your employee phone coll today and said pay phone bill today,

But sir, my phone bill paid[protected],...

I am using idea number which is[protected]. I did not use this number from last three months neither any call or mobile data. But idea always send a large amount bill to me against this mobile number more than my mothly plain. And idea always barred my number due to not submit bill. Last i paid 1000 rupees. But they not acitvate my number....

Hi,

I got a call representing idea. She offered me postpaid plan for 399 or 349 (Not sure). The sim card got delivered. And it was not yet activated. And the lady is not answering my calls. I mean what is going on?? Is this fraud?

Please revert asap. Before i provide with fraud charges. This is insane.

I dont wanted to start the relationship with you guys in such a way. It shows your irresponsibility....

Sir,
This is chandu therani. I got called from your side for my prepaid mobile conversion to postpaid i. E idea postpaid for my cell no. [protected]. Your person collected the document from my place and he also filled the form himself from my given documents. I also confirmed from him too (As from the madam who called me for the conversion) that my cell number would not disconnect till my new cell activate. He also agreed that my cell...

I placed request to stop services of my mobile number [protected]. Your customer care executive agreed to refund 400 rs to continue the service up on that confirmation i agree to go for new monthly plan 499. Instead of refunding the wrong billed amount to me idea started billing of new monthly charges.

My verbal agreement was if idea refund the money i will continue the service as idea failed to stay on its word my service stay...