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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
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+91 95 9400 4000
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Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 330

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R
Rahul Dev Goswami
from Ratlam, Madhya Pradesh
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Wrong postpaid sim bill

Address:Singrauli, Madhya Pradesh, 486885
Website:www.ideacellular.com

I got a message from idea cellular that i had been provided 10 gb of 4g data for the next 3 months.
Normally i dont believe such messages so i called customer care and confirmed the same from customer care.
I also checked my mobile app and it was showing balance data of around 10 gb.
I started using data and all was going well for 2 to 3 days and suddenly my unbilled amount jumped to around 550 rs which was quite shocking.br...
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K
kishorechdas
from Kolkata, West Bengal
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About fraud deduction from my account

Address:700091

*boi star sandesh* rs 5000 has been debited to your account from pos-ideamoney on[protected] at 3.47pm. *boi star sandesh* rs 4999 has been debited to your account from pos-ideamoney on[protected] at 3.48pm. This has been deducted from my account. I have not done any transaction from idea money... Please refund my money to my amount asap! - kishore chandra das [protected]....
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D
dajesuraja
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea not refund my additional paid amount since aug 2016.. Almost 8 months over.

Address:403722
Website:[email protected]

Dear govt,
By mistake i paid additional amount to idea through online. The refundable amount rs 64300/- they agreed to send as cheque as per their company policy through courier. After i had discussion with idea customer care representative provide n no of false statement like you will receive soon, short communication address etc. But still. I'm not received any amount from them. Each time they charges more amount to talk with customer...
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A
Arpan Srivastava
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Tele verification service not responding

Address:Lucknow, Uttar Pradesh, 226010
Website:idea cellular

I ported my my mobile network from tata docomo to idea on 05/06/17 and my tata docomo network was deactivated on 09/06/17 at 10:30 p.m. . Since then I've been trying to contact 59059 for tele verification but everytime it shows notwork busy.
Please look into the matter as soon as possible.
ported mobile no.: [protected]
upc code: TE372235...
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A
Ajita Singh
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim exchange charge taken 100 rs told us we will charge it on your number

Address:202001
Website:idea sim exchange service charge taken

In up aligarh showroom it located in rajdhani complex we having network problem, it's fluctuating again an again not able to do call.
In their head of showroom owner charged 100rs for sim exchanging and told to qe will recharge it still balance not come yet..

Their services is pathetic not ready to work and customer ask to visit again an again....
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G
GBV
from Vijayawada, Andhra Pradesh
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I am complaint about service charge for aadhar no. Link to idea number

Address:534260

Why are you charging to when aadhar no. Linking to our idea numbers. Cannot you provide this freely? At your idea store (Palakol of wgdt) they are charging rs.50/- for this service. Is it lawful? The same service providing your agents at just 10/- for linking aadhar no. To idea nos. Kindly reply to my mail : bhagavan.[protected]@gmail.com

Thanks & regards
Bhagavan...
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R
Rahul Batta
from Mumbai, Maharashtra
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Credit card fraud - idea payment and citi

Address:400708

I had received a fraudulent call from a number [protected] on 6/8/17 at 5:00 pm and they told me they were from citibank. They had information of the type of card i had and told me that my points were getting expired and can be converted to cashback provided i confirmed my information.

They told half of the card numbers of my citi credit card and asked me to confirm my card details such as expiry date and cvv number to make...
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L
Lukky Tdp
from Baindur, Karnataka
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About recharge plan fraud by the company

Address:Mumbai City, Maharashtra, 400030
Website:www.ideacellular.com

Good evening
I have recharged with rs 495 for my idea number [protected]. The offer given by the company is 3000 mins to other networks and idea to idea calls + daily 1.5gb data for 70 days.
My offer is valid upto july 2nd 2017. But idea not giving my data for last 10 days, hence i have lost approxmately 15 gb of data. On this issue i have already compalined to the customer care. But i did not get any solution from the company....
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Address:Pune, Maharashtra
Website:www.ideacellular.com

I am using idea postpaid pack wherein the data network pack that i have selected is 2g gprs happy plan (512mb). However, in addition to my base plan following 2 data plans are automatically activated for my idea number:
1. Mh_4g3g_aop_200_1gb
2. Nat_10gb_4g_30days_3mnths

This is happening since last 2 months resulting into unnecessary charges.
Even if i try to deactivate the net plans from 'my idea app'...
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A
Anil Hbnindia
from Mumbai, Maharashtra
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Mobile disconnected but still receiving bills

Address:Thane, Maharashtra, 400604

We got the mobile connections 4 no. S disconnected on 30th march 2017, but we are still getting bills from idea and threatening us to take legal action. If the number was disconnected on 30th march 2017 and got confirmation on sms, then how can idea raise bills on disconnected numbers???

You can contact us on[protected] to our legal department.

We will be forced to take legal action against idea cellular and...
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U
userid13061997
from Warud, Madhya Pradesh
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Illegal deduction of 29 as mydala powerdeal

Address:Nagpur, Maharashtra, 441102
Website:idea

I have been charged for rs.29 by idea for downloading powerdeal mydala. I don't even know what's mydala and i haven't downloaded any deal from any site or even not installed any app.
How can they deduct the amount of rs.29 and when i talked to customer care and complaint about that they are telling such stupid things that you have downloaded the deal or subscribed. I'm not satisfied by talking with customer care. I wanted to know what's...
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R
remsiama
from Serchhip, Mizoram
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Fraud transaction dated 06/06/2017

Address:Mumbai City, Maharashtra, 796001
Website:www.ideacellular.com

Police complaint acknowledgement no. [protected]@ 7:50pm dated 8/6/2017 against unknown person online credit card transaction.

I had received a call from +91 [protected] on 8:49am (Dated 06/06/2017) in my mobile number +91 [protected], where he said i am calling from bangalore sbi office chief manager for my atm renewal verification. He asked the credit card details for the purpose of my atm card renewal. I refused to give otp but they...
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M
meraj asif
from Delhi, Delhi
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UPSC code not generating by Idea

Address:New Delhi, Delhi, 110025
Website:Idea

Respected sir/mam i would like to tell to that i am a idea mob no -: [protected] user since a long time but now in my location idea service is become very bad.
So, i wana port out from idea for that i have given many time porting request but i am not getting porting code (Upsc).
Kindly help me out.

Thanks and regards,
Meraj asif
Mob no-:[protected]
[protected]...
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V
Vinit Jani
from Veraval, Gujarat
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Sim to be switched off

Address:383310

Sir/madam,
I have lost my sim card of idea more than a year ago and someone is using the sim from my name. I want to switch off the sim card forever. I phoned on 198 from another idea number and they asked for last recharge. How could i know that, it was lost a year ago or it may have happened that, the thief have done some recharge.
It would be helpful if you provide me with last three calls and last recharge, or you shut...
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S
Satyakam Arya
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess metering during roaming

Address:495001
Website:www.Ideacellular.com

Despite having recharged for roaming within india for 7 days pack my balance decreased from 500+ to 50+ in just 4 days. There was data pack for 30 days on my mobile. Idea company just eaten up my balance. I travelled within india during 4.6.17 to 8.6.17 covering assam, west bengal and meghalaya originating from chattisgarh. No international roaming was required. They debited rs.150/- at one occasion. I want full enquiry of my case of excess...
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P
Priyam Verma
from Noida, Uttar Pradesh
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Money dedication

Address:Jaunpur, Uttar Pradesh, 223105

सेवा में
श्री मान
सविनय निवेदन है कि प्रार्थी दिनांक 03/06/2017, 08:20 AM को अपने मोबाइल फ़ोन रेडमी नोट 3 के गूगल क्रोम पर आईडिया के मोबाइल नंबर [protected] से नेट ब्राउज़िंग कर रहा था ।...
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M
Muneebak
from Hosur, Tamil Nadu
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My idea app recharge

Website:www.ideacellular.com

Dear sir/madam,
The recharge attempt through my idea app of rs 100/- on my number [protected] failed but the amount debited from my account and has not been credited yet. Please check and recharge the mobile or credit the amount in my account as possible.

Mode of payment: debit card
Date of recharge: 09.06.2016
Transaction id: prcr/[protected]
Amount: rs. 100/-...
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P
Patel Vandan
from Biaora, Madhya Pradesh
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Idea cellular catching innocent preys like me

Idea cellular what is your motto? By increasing the feature charges unreasonably you can't be the best mobile network. You must know that i am a student and i got mobile by my father as a reward of good marks.
But i think you will take it back as my bill on average of all months is getting up 1100 rs. And due to that my father warned me that if it will continued then mobile will be taken.
Can't you can show some mercy on this...
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P
Pio Peter D'Souza
from Panaji, Goa
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Unnecessary money gets deducted

Address:403517
Website:idea cellular network

Respected ma'am, sir,
I use bsnl internet via wifi.
My phone runs on idea.
I do not use mobile data via idea.
And i make sure it is off at all times.
However, idea has been deduction 0.04 paisa regularly, even ten time a day.
This is looting the customers.
Kindly take action against such deductions.

Thanking you in anticipation
Pio peter d'souza
Goa
[protected]...
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C
cajainpreeti
from Jaipur, Rajasthan
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Harassment and misguidance by idea

Address:Panipat, Haryana, 132103

Sir/mam,
Subject: complaint for misguidance and harassment by idea
Request for reactivation of number [protected].
I am using number [protected] since 2006. Originally it was vodafone number. Then i got the number ported in airtel. On 25th january i applied for porting of number in idea. I cleared all dues of airtel upto 07.02.2017. On 10th march my connections were lost. I visited idea service centre on 21.04.2017 they...
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