Idea Cellular Complaints & Reviews

I gave a call to customer care for getting my query resolved. When I asked about the balance deduction the executive told due to call to non-tollfree number the balance was deducted.
I simply asked whom to contact and confirm whether the number is tollfree or not?
To this executive told that she could only tell that I need to call the number for which the balance was deducted.
Instead of listening to my words, she...

Sir

I have paid my bill through online
As per the message from idea
I have paid the amount through the address given in the message
The amount transferred message was also received

The customer support center had called me and told the bill should be paid through idea cellular site only
Then what is need for sending messages
From hq to open browsers to pay bill...

HelloSir

I want to submit As i had lost few important phone numbers as i had accidently deleted the call log of my mobile number [protected] so please fabour me to send .incoming and outgoing call details of my number on my e mail [protected]@gmail.com because without that i have to bear a loss so pls help me the call d
etails of my number as early as pos
sible thnxa a lot...

My grand mother has recently ported to idea from docomo details of mobile no given below.

Mobile:[protected]
Customer: s vasuda rani
She has a balance of rs.200+ before porting to idea. Because she dont know how to get the details i have called your cystomer care in 15 mins back. Your employee named surendra from hyderabad, nampally branch has picked the call and he rather clarifying my doubts he spoke very rudely....

My account was deducted with an amount of rs. 29/- for the activation of some stupid my dala deal on 05.06.2017. I got a text from idea that rs. 29/- has been deducted for downloading my dala powered deal from my dala.
Before that text, i did not know what the hell my dala is, so how can i even access for it and download anything.

I want my money back. Thats why i understand why idea cellular share is getting down......

Sir
I need my all outgoing list of my idea number [protected] of last two months. Send it to my mail id [protected]@gmail.com
One coustomer complaint me ;he is getting calls form me so many. But i didnt dailed. If one more time that person get calls from me. He surely complaint the cyber
My number :[protected]
[protected]
[protected]@gmail.com...

First of all thank you for providing an unmatched internet speed your network is amazing. Even when network bar all full it can't stream hotstar. Wow great internet speed what is meaning of internet if you can't stream a 360p video. There is no network issue but your internet is great it switch off without any reason thanks idea for destroying my evening can't watch last overs of indv/s pak match thanks alot. This is not just case of one...

I received an offer of 303 rs. From idea which include free calls idea to idea and 1 gb daily for 56 days. But when i goes to the idea retailer there is recharge is failed. I goes to 3 to 4 retailers but there all places it not recharged. I also call idea customer care but there worker told me that no one interrupt in my recharge process. Please take action against it. As soon as possible.
Thanking you....

I got a message in the morning saying that rs 29 is deducted from my account for mydala service... I haven't even saw that page, i just came from uae yesterday and i am getting fooled by these kind of things.. What kind of service is that... I tried to contract idea customer service and they keep saying there is no service activated in my number and still they don't know how my 29 rs gone... If i don't get back my money i am going to complain...

Dear Sir,

I have recharged my mobile no [protected] with a pack of Rs 289 "unlimited local & STD calls 28 days" on 25th May 2017 and now after 10 days my out going calls have been stopped, every time I am calling a number it says "Please check the number you have dialed", on the other hand I am receiving all incoming calls & messages. I checked out with all the methods like restarting my phone, removing and re-inserting the...

I have a idea postpaid number it was good but from last two month it is producing excessive bill. Last month i haven't use my postpaid number neither for calling or internet then also it produces bill of rupees 958.
I request to please have a look towards my complaint because it is making trouble for me or i have to change from idea to some other cellular company
Thank you...

I have changed my monthly plain from 249 to 199 and 299 for mob. Numbers [protected] and [protected] respectively.
I see excess unbill amount than uses.
Plz give satisfaction.

Also i got excess bill amount than regular plain for my idea postpaid number [protected] for last few months.

Plz. Reply by solving both the troubles as early as possible....

I recharged my number on 31st June of ₹ 347 according to which I should ha e got unlimited calls and 1GB 3G/4G data 4G daily but I just got partial benefit o[censored]nlimited calls.
I already visited idea store 3 days, also talked to customer care, emailed to customer care and also lodged the complaint but I haven't received any positive response. I even talked to regional manager of idea Mr. Yogesh but I didn't get a fair treatment....

A couple of days ago idea deducted rs.29 from my talktime in name of some # service called mydala.
On calling up customer care, they said i clicked on some link and a third part wap application was downloaded although no such thing happened.
I wrote their customer care about this issue but sadly they had the same reply.

It's very disappointing to see a reputed service provider like idea running such petty scams...

My account number is[protected] and my idea number is [protected] and this is regarding the discrepancy in my bill in the month of March and April which was not resolved even after a series of customer complaints to look into the matter. My March bill amounted to 1500 where I was charged for VAS & Roaming services and not signing up for the service and was continuously charged even post registering multiple complaints with your customer...

My Mother ported her number from Vodafone postpaid to Idea Prepaid haryana, since Vodafone postpaid guys looted her for 5 months. She cleared all the payments before porting. Now even after porting, Vodafone sent a bill to pay and someone calling from Idea as well to pay previous bill and sending this SMS:
From IZ-Idea
Dear Customer, We are not in receipt of proof of payment made with your previous operator. Hence your number...

My account was deducted with an amount of Rs. 29/- for the activation of my dala deal on 03.06.2017. I got a text at 09:53 AM from Idea that Rs. 29/- has been deducted for downloading my dala powered deal from my dala.
I did not know about my dala application, and I didn't know about it's downloading.
Then I search for my dala i got to know that it is an app. I didn't download this named my dala app and without visiting the...

Idea I ported out from this awful network because although you gave me a 4G sim, there was no functional 4G for over a month. In areas where other operators received 4G and LTE, Idea only showed 3G. Today I realised that your network not only had terrible service, but also has rude representatives who don't know how to talk to customers.
After almost a month of porting out, one of your representatives from Delhi--Anju Sharma: +9195990...

കഴിഞ്ഞ 6 മാസമായി ഞാനും എന്റെ സുഹൃത്തുക്കളും കീച്ചാപ്പിള്ളിൽ കവറേജ് ഇല്ല എന്നുള്ള പരാതി കസ്റ്റമർകെയറിലും അപ്പ്ലറ്റ് ഓഫീസർക്കും (ബിജിത് )വിളിച്ചു പറഞ്ഞിട്ട് യാതൊരു...

I have a idea maharashtra sim and am in delhi now.. My number has 5gb of 4g data available.. Am unable to use.. Your customer care is the worst ever i found.. They are asking me to recharge 3g as 4g is not available in delhi... As i asked him wat to do with the 4g data which i have, you people are saying me that u cannot convert it to 3g and your 4g data will be expired if not used.. Then what for did i reacharge? You people are saying me...