Idea Cellular Complaints & Reviews

I got cheated today for the similar call.+91 92 10 901587 is the Cell number from which they had called. I am an ICICi bank customer.The caller identified herself that this is a call to Activate your new debit card. It seemed genuine to me as last week itself I had applied for upgraded bebit card, its shocking to know that these people have all our transaction details. Later they asked the debit card number, I refused to share, i told them why are you asking these confidential details, later asked for expiry date, i refused, i should have stopped and disconnected the call, but no I continued assuming genuine call, he asked for area Pincode as well, as they knew that I have applied for upgrade debit card, and then CVV was shared meanwhile that call was transferred to a guy and said that I will receive an SMS from bank itself, and say that a ₹1 transaction was done against MIN*IDEAMONEY with OTP. I asked what is this IDEAMONEY so he said that its a partner, for my foolishness I didn knew what it was, and shared OTP, without thinking. I clearly had a chance to hang the call at 4 stages, but dont know why I continued. Then an SMS stating that ₹2498 was debited from my Account, also another SMS stating a 3D secure PIN was generated. I called that number back and he said to me that he had already informed me abt the money debited and it will be redunded within 24 hrs.

My area pincode which I had shared earlier was used to tell me that I will receive my debit card on couple of days. And to re-assure he said my place name, just to make me realize that, he knows my place name as well.

Immediately I called up customer care and blocked my debit card, customer care rep checked and informed me that another unauthorized transaction was initiated from the same caller, but as my card was blocked the transaction was denied. As this was a month end, and luckily didnt had a huge amount in my account. Else I think I would have lost approx 4900. I understood their trick from the responses above, if the amount is greater than 5000, they will deduct 4985 at single shot, if its less they deduct 2498 as in my case my total balance was less than 5000.

I have submitted a complaint to ICICI bank.

I know I lost that money and will never get back, as it was my mistake to share details like card number, expiry date, CVV and unfortunately the OTP that was generated.

So people, please please please never ever share your Card number even if they pose that they are calling from a bank.

It was my misfortune that at third attempt fell to their con. Initially I remembered that I got similar call but then I had cut the call as soon as they asked expiry date. But today was my unfortunate day that I fell prey for this.

And lastly I feel that some the customers details are being leaked to third party or else how would someone know that I had applied for an upgraded debit card?

Regards
Jeeth