Idea Cellular Complaints & Reviews

My bill cycle is 20th of every month i was using 399 rs pack in which i gets 1 gb data.
In 10 days i have consumed around 800 mb and found around 20 days are left so i enquired about the other pack and then opted for 549 with 2 gb data on 1st august.
The idea has not activated and i was being charged for the time till it was not activated.
Secondly they have charged me 422 rs plus taxes saying for ten days your pack is eligible for 342 mb data and for that time you used 822 mb around data so the balance of 340 mb they charged me 422 rs plus taxes and for there information the pack of 1 gb costs 299 i would have taken that booster pack

Now they have made the bill to 1399 for the same saying your 10 days bill of 399 plus your pro rata charge of internet plus the time they have not activated the internet for the new plan plus taxes.

For your information if i will pay the complete 390 + 549 + taxes for the both bill for there monthly charge in one month that is also lesser than the calculation you intelligent people have made

You are fooling like this and dont have any common sense and logic a customer who have always paid in advance amount from 100-300 you are fooling i am using vodafone sim pospaid number also they have never did this and u can enquire how many times i have issues regarding bill with them and with u idea

My number is [protected]

Hi, i am sachin suresh gaikwad, my idea post paid mobile no. [protected]. I am facing network problem from last two years. I had launched complaint to your galary several time still there is raising the same problem. Now i am going to change my network from loop to idea in frustration.
If you can solve my problem with in 15 days, i can continue with your network. My office address is 103/105, shreenath bhavan, first floor, old hanuman lane, mumbai-02.
If you are serious to solve my problem, kindly provide me complaint reference no. Immediately.

Thanks
Sachin s gaikwad
[protected]
[protected]@rediffmail.com

My money was unexpectedly deducted without permission for something called a social book. The message was "thank you. We have received your request for service socialbook and it is being processed.

Your socialbook has been activated. Amount charged is rs 45.00 /- for 15days. Renewal charge is rs 45.[protected]@15days as applicable. To deactivate sms stop to 155223. Your balance is rs.82.36/-"

Please see to it.

Getting unwanted broadcast messages (Channel 50) about 50-100 per day. Called customer care no proper response. And am not able to use my mobile do to these unwanted messages popping up. Been a loyal customer to idea. Hope they take this into account and do the needful. I'm totally fed up and if it still continues i will be changing to some other network.
This is what i get
Win alto call 53111

This is my prepaid idea Mobile number [protected], Sir I want before 4 Days. 15 Aug call history, I requist you plz send me call history plz...my E-mail is Talk2.[protected]@gmail.com

My Mobile No. Is [protected], Idea has charged Rs.80 for net charge. They were given 100 mb free for uses but they have charged against the same . When i have registered the complain, they told me to pay the same. but i have received the message which they were sent to me. they have charged the amount for free data which they were provided.i have registered the complain two times but same answers receiving from customer care. they have charged unnecessary charges against free data.

I am using Idea service from past 15 days and suffering lots of problems with poor network and recharge issues...
I done recharge with IDEA official website for RS.62/.
This recharge was successful by deduction of amount from Bank but nothing credited to my number..

The same thing happened on[protected] of amount RS.102/- amount deducted but nothing credited to my number...

After writing this mail to IDEA cellular, they responded that I am not reachable for them to solve this issue...

2 lakh rupey & pulsar bike winner idea lucky draw
Company want to a 10600 rupey tex then reciped rupees& bike

Even though your company stopped my cellular service due to non payment then also you are sending bill amount of over Rs 381 towards rental your outlet is not cooperating at nerul when I visited to stop the service. Also I am not staying at the address you send the bill. Since service is stopped you are still sending bill is of no use. It my please looked carefully and don't send inflated bill which I am not going to pay at all.

मैंने दिनांक 12 अगस्त 2016 को मेरे मोबाइल नंबर [protected] में 2gb डेटा पैक के लिए 199 का बैलेंस डलवाया था।इससे पहले भी यही पैक एक्टिवेट था। आज दिनांक 18 अगस्त को नेट पैक एक्टिवेट का sms आया, जिसके कारण मेरे मैन बैलेंस से दुबारा 199 रूपये काट लिए है। कस्टमर सेंटर पर भी कोई संतोषजनक जबाब नहीं दिया।कृपया मुझे मैन बैलेंस से कटे गए 199 रूपये बापिस भिजवाने की कृपा करें।

Please send me the details of the calls made from the no. Mentioned above and send it to my mail [protected]@gmail.com

Thanks

Yours truly
Ravinder singh

Hi,

I wanted to bring this to your notice that i normally get the recharge done online via 'https://care.ideacellular.com/wps/portal/account/online-recharge', which is their office site.

I enter my mobile number, [protected], and then click on 'my offers' and then enter the otp received.

I compare the offers and if i find them better (which they actually are), i enter the further details and get it done.

In my last 2 recharges, i noticed that these guys are just misguiding people her and duping money from their customers!!!

One recharge which i did today (from my offers "duping" zone), was 'rs. 51 lcl mob_30p_90d and rs 10talktime'.

It has no details written anywhere, and what i understand from it is, rupees 51 will be charged to get 30 paisa per minute offer valid for 90 days.

I got this recharge done, and i received a message that this offer has been activated and is valid till 30th august 2016.

Recharge done on 18th august, and valid till 30th august? is that 90 days?

The normal offer (not my offer) for rs. 51 (rs. 51, all local mobile calls @ 30p/ min, 14 days), says it is valid for 14 days, and i did not even get that!!!

This is not the first time it happened.

Recently i recharged an internet pack from my offer which said '1gb + 1gb only' with 4g.
And what i received was 1 gb only. cheaters!

The current recharge was done with the following details:
Transaction id: gic[protected]
Transaction date:[protected]:38:36
Amount: rs.51.00

Further, after the recharge is done, i get the following message:

'dear customer, recharge with rs 51 and get local mobile at 30p/min for 60 days and rs 10 tt.'


Thanks,
Birinder singh
Mobile number: [protected]

I had visited idea store at mumbai - 400003 for sim replacement as the sim had stoped working without any physical damage. They charged me rs. 50 for replacement. Reason given - "we are third party and not direct idea stores, we cannot replace a sim without charge".

Second time i visited the same store for replacement of sim as i wanted a nano sim. This time again they asked for rs. 50. Reason given, there is no technical issue, so no free sim"

They why they charged me first time when there was a technical issue at idea's end. And secondly, all mobile operators replace micro and nano sim without cost. They why idea is money hungry!

Also, ask the people in idea stores to be polite, they behave worst then government staff

I'm an idea customer from ovr 1yr.
I want to convert my postpaid sim to prepaid.
I hve visited idea showrooms ample of time but never got a satisfactory ans.
First the office near my area refuse to convert it, they say to go to the place where the sim was taken.
When i visited them, they refuse my request saying they dont hve the sim.
Then when yhe sim was being arranged they told me to come at the end of the month after the bill is generated.
I was 3days late, they refuse my request nd told me to come next month.
Next month they processes my request but was canclled later on.
I am very dissapointed as a customer.
Kindly convert my number or i will switch to othee company.

My number is [protected]
Rajeev garg
Agra

HI,
I am give to land for tower installaion
in dist-karnal, teh- nilokheri, haryana.
my contact is [protected],
no coverage, no tower signal,
No tower intall approximatlly near 10 km location.
Operter are 7000.

Hi

I am deepak
[protected]
*worst ever experience*.
I got an iplan and i called the csr to confirm about my other plans.
He confirmed that their would be no deactivation of any other pack
But my other unlimited 2 g got disconnected. I came to know about this when i got a notification message that charges had been applied.
I called the csr again, he said again i need to activate 2g...

My idea cellular Rs 20
recharge coupon pin number got damaged. Please help me. Can u gave me another pin number. Serial no is [protected]
My email ID is aiswaryammurali97 @gmail.com . so please please help me.

I have idea broadband connection and since last month i am not able to get internet access for my idea wifi internet connection account no.[protected].
I did complains so many times, every time they said idea server is down and service will start within 24 hrs. Since last 3 weeks no internet access and now they sent me bill for whole month.
When i called them they agreed about this problem... They said tower is dead from since last 3 weeks
Now they sent me bill for month and saying usage is done from your end for the mentioned period
I have proof i am attaching file below...
Can you please explain!

On 12th of march, i registered for broadband connection and paid 5000 inr of 6 months plan even before getting connection.

After few days they says connection is not possible in your area so i requested to refund my paid amount.

Then they told me that all the amount will be refunded within 45 days as it is their policy.

Till date, they have refunded me only 1000 inr and rest of 4000 inr is still pending and no response from idea.

The person who filled my form for the registration, i have his number and he seems don't want to pay me back and is a fraud.

I am attaching his mobile number here : +[protected]

Dear sir,
Regards.
I am regularly receiving fake messages from telemarketers registered with idea cellular mumbai to buy shares in huge quantities of companies with poor fundamentals/ technicals.
This is used by scamsters to exit the companies and get rich quickly leaving trapped individuals holding dud stocks.
Recently i have received such messages from:-
Im-eqastr on 10 aug 16. Buy oriental veneer.
Im-nirbag on 09 aug 16 buy dune ltd
Im-moncon on 02 aug 16. Buy supremetex
Im-epicin 0n 27 jun 16 buy orvenpr
Im-capvai on 17 aug 2016 buy supremetex.

You are requested to investigate these clients as you are a partner to crime by involvement in sending such fraudulent messages.